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Reviews of Hyatt Place Lake Mary/Orlando North

3 out of 5
Hyatt Place Lake Mary/Orlando North
1255 S International Pkwy, Lake Mary, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1004 reviews" "
Rating 8 - Good. 227 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to fumigate
Stayed 1 night in May 2024
Response from Edwin on 22 May 2024
Thank you so much for providing feedback on your most recent stay with us. This will help us improve on our overall hotel operations. We hope that you will give us another try during your next visit to the area.

10/10 Excellent

Patriena

Liked: Cleanliness
Nice
Stayed 1 night in May 2024
Response from Front Office Supervisor on 21 May 2024
Hello Patriena,Thank you for leaving this review! We're glad you enjoyed you stay!

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here yr after yr before covid hit. It’s my first time back and I am so pleased everything has been kept up nicely- lovely friendly staff- that has been a major improvement! Thank you for the happy hour option too!
Stayed 3 nights in May 2024
Response from Front Office Supervisor on 21 May 2024
Hello Daisy,Thank you for leaving this amazing review. We're beyond appreciative of these amazing words and so happy to have provided endless amazing stays throughout the stay! We cant wait to see you again :)

10/10 Excellent

beux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff
Stayed 2 nights in May 2024
Response from Front Office Supervisor on 20 May 2024
Good Day Beux,We do appreciate your review as it shows we are accomplishing our goals with the guest! We hope you enjoyed your stay and choose us as your next home away from home!

10/10 Excellent

bella, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend it to all my friends
Stayed 3 nights in May 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in I felt welcomed and the receptionist was awesome thank you
Stayed 1 night in May 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

katrina

Travelled with group
Liked: Property conditions & facilities
Property is extremely clean and everyone is very nice
Stayed 3 nights in May 2024
Response from Front Office Supervisor on 21 May 2024
Hello There Katrina,Thank you for taking the time to leave this wonderful review. We value our guests feedback. We do hope you stay with us again in the future!

8/10 Good

Rula

Travelled with family
Liked: Cleanliness, staff & service
I liked that it’s close to Walgreens. The parking is always available. The breakfast could have been better though.
Stayed 5 nights in May 2024
Response from Edwin on 20 May 2024
Thank you so much for providing feedback on your most recent stay with us. This helps us improve on our overall hotel operations. We hope that you will give us another try during your next visit to the area.

10/10 Excellent

gery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice staff super convenient location delicious breakfast. Everything is clean and modern and there's a happy feeling in the lobby where people can hang out, but it's not too rowdy.
Stayed 3 nights in May 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Vicki

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
The property was clean as a safe place . Staff were kind and helpful. The pool area was incredibly small with many base ball teams staying, it was not big enough to support so many people !!
Stayed 2 nights in May 2024
Response from Edwin on 20 May 2024
Thank you so much for providing feedback on your most recent stay with us. This helps us improve on our overall hotel operations. We hope that you will give us another try during your next visit to the area.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

mary jane

Liked: Staff & service, property conditions & facilities
We got a great room for a reasonable price! It was close to outside restaurants . And good ones at that.
Stayed 1 night in May 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

8/10 Good

Marjorie, Summerfield

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The light on the right hand side of the bed we couldn't shut off we had to unplug it. The air conditioner fan came on then and didn't shut off for a long while and it was very noisy. It was so loud I asked my husband if there was a truck idling outside.
Stayed 1 night in May 2024
Response from Edwin on 7 May 2024
Thank you for providing feedback on your recent stay with us. This will help us in fine tuning operations to make sure that each guest has an enjoyable stay. We hope that you will give us another try during your next visit to the Lake Mary area.

10/10 Excellent

yumary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Caitlin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in super late due to our flight the host was friendly and greeted us with a smile and was quick to get us in our room.
Stayed 1 night in Apr 2024
Response from Front Office Supervisor on 5 May 2024
Dear Caitlin,Thank you for leaving this wonderful review; we appreciate it dearly. We're happy we were able to make you feel welcomed during your stay. We hope to see you back again!

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in May 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Sarah, Mount Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the room was very clean.
Stayed 2 nights in Apr 2024
Response from Edwin on 30 Apr 2024
Thank you so much for staying with us. We hope to see you again soon!

6/10 Okay

Jennifer

Travelled with partner
Overall the corridors should be cleaned more often especially the removal of the trash. Came in around 12am two nights from a gathering, all the trash can outside & inside were spilling out trash, there was no available parking spots. We had to park with approval in the employee of the month spot or park it on the curve which we were not comfortable with. Room restroom should be detailed cleaned or renovated. The rest of the room was descent.
Stayed 3 nights in Apr 2024
Response from Front Office Supervisor on 29 Apr 2024
Hello Jennifer,Thank you for letting us know about your stay. You have brought forth some good information and they will be addressed with the proper departments. We do hope that this stay does not deter you from choosing us for your next stay. We greatly appreciate your feedback.

8/10 Good

sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was extremely close to the venue that I was attending for a wedding. Staff was friendly and helpful. The room was clean and breakfast was good.
Stayed 2 nights in Apr 2024
Response from Zaae - Front Office Supervisor on 29 Apr 2024
Hello Sandy,Thank you for this wonderful review. We're so happy to have provided a great stay for you!

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Noel

Stayed 2 nights in Apr 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

4/10 Poor

Mani

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bathroom tiles were broken, sofa bed is not very comfortable , rooms need to be renovated , it did not look like a Hyatt property at all. Wont stay here again
Stayed 2 nights in Apr 2024
Response from Zaae - Front Office Supervisor on 30 Apr 2024
Hello Mani,We appreciate you taking the time to let us know about your stay. We value your feedback and will address your concerns within our next team meeting.We hope to serve you again.

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt Place Hotel is a very nice hotel and their customer services are wonderful as well. I really enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Zaae - Front Office Supervisor on 24 Apr 2024
Hello Cassandra,I would like to thank you for taking the time to leave this review. Our goal is always to make sure our guest feel welcomed and comfortable. We do hope that you choose us for your next travel!

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness
The hotel was older, not as modern and not as clean. The food options were limited as well, didn’t have things on the menu I asked for and was told because the menu was old.
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for providing feedback on your recent stay with us. This will help us in fine tuning operations to make sure that each guest has an enjoyable stay. We hope that you will give us another try during your next visit to the Lake Mary area.

2/10 Terrible

Alexis

Stayed 1 night in Apr 2024
Response from Edwin on 20 May 2024
Thank you for your most recent stay with us. We hope that you will give us another try during your next visit to the area.

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient easy to find and lots of places to eat around it
Stayed 1 night in Apr 2024
Response from Edwin on 30 Apr 2024
Thank you so much for staying with us. We hope to see you again soon!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, efficient, very clean room
Stayed 1 night in Apr 2024
Response from Zaae - Front Desk Supervisor on 20 Apr 2024
First and foremost thank you for taking the time to let us know of your stay! Our goal is always to make sure your stay is great! We hope to see you again soon!

10/10 Excellent

Jose, Pelham

Stayed 2 nights in Apr 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2024
Response from Edwin on 20 May 2024
We are so happy to see that you enjoyed your stay with us. We hope to see you again during your next visit to the Lake Mary area.

6/10 Okay

shane r

Travelled with family
Disliked: Amenities
No microwave in the room.
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for providing feedback on your recent stay with us. This will help us in fine tuning operations to make sure that each guest has an enjoyable stay. We hope that you will give us another try during your next visit to the Lake Mary area.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Apr 2024
Response from Edwin on 30 Apr 2024
Thank you so much for staying with us. We hope to see you again soon!

8/10 Good

Jackie

Business traveller
Crowded plot no vending machine I found for drinks
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for providing feedback on your recent stay with us. This will help us in fine tuning operations to make sure that each guest has an enjoyable stay. We hope that you will give us another try during your next visit to the Lake Mary area.

10/10 Excellent

AUGUSTA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room layout. comfortable with many options. Availability of breakfast and the variety was great.
Stayed 2 nights in Apr 2024
Response from Edwin on 30 Apr 2024
Thank you so much for staying with us. We hope to see you again soon!

10/10 Excellent

james, Belchertown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Edwin on 30 Apr 2024
Thank you so much for staying with us. We hope to see you again soon!

8/10 Good

Ms.T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean room
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay. Good location. Rooms clean. Staff nice
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Mujtaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel. Staff is friendly. Room was clean and spacious. Breakfast was good. We had no issues.
Stayed 2 nights in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Savanah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Andy De Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in! Friendly staff
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Stacey

Stayed 2 nights in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

8/10 Good

Inocensio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing It’s just a very well run operation
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pleased with my stay here. Great room, breakfast and staff.
Stayed 1 night in Apr 2024
Response from Edwin Neat on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

8/10 Good

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfy! The staff was quick and friendly and the area was nice. The pool was clean but not heated so the kids didn’t get to enjoy it. The rooms were clean and smelled fresh upon entry.
Stayed 1 night in Apr 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

10/10 Excellent

Mayra E

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Well maintained and clean. Pet friendly but you have to pay a daily fee. Only disappointment was that the hot tub was out of service the entire stay.
Stayed 2 nights in Mar 2024
Response from Edwin on 7 May 2024
Thank you for staying with us! We hope to see you again during your next visit to the Lake Mary area.

6/10 Okay

Shabrina

Stayed 1 night in Mar 2024
Response from Edwin on 7 May 2024
Thank you for staying us! We hope that you will give us another try during your next visit to the Lake Mary area.