Staircase

Reviews of Hôtel Le Manoir

3 out of 5
Hôtel Le Manoir
8 bis avenue du général Leclerc, La Rochelle

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 280 reviews" "
Rating 8 - Good. 85 out of 280 reviews" "
Rating 6 - Okay. 13 out of 280 reviews" "
Rating 4 - Poor. 10 out of 280 reviews" "
Rating 2 - Terrible. 1 out of 280 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Stayed 1 night in Nov 2023
Response from Antoine du Manoir Hôtel on 15 Jan 2024
Cher Alexis, merci mille fois pour votre avis très positif ! Au plaisir de vous recevoir à nouveau à La Rochelle !

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with free parking on the street. Nice walk to the port, room had basic amenities like kettle, a bottle of water, shower has shower gel and hair dryer. The air con was a bit cold though when we can’t change the fan swing.
Stayed 1 night in Oct 2023
Response from Antoine du Manoir Hôtel on 4 Nov 2023
Hello Christine, thank you for writing down your experience at the Manoir Hôtel. On behalf of our entire team, we would like to thank you for taking the time to tell us about your stay at the Manoir Hôtel. We are pleased to read that your stay was very pleasant and that you were able to take full advantage of our city. We look forward to welcoming you back to the Manoir, and in the meantime, we wish you an excellent day!

8/10 Good

Gregory, Weston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Liked the large bedroom size and convenience to park on property. Hotel a bit out of the way from downtown but easily walkable. Room did not have a safe or small refrigerator. Bathroom was large but shower enclosure and floor were made out of plastic.
Stayed 2 nights in Oct 2023
Response from Antoine du Manoir Hôtel on 4 Nov 2023
Hello Gregory, your opinion warms our hearts. Thank you so much for your feedback and your compliments! We're delighted that our Manoir has lived up to your expectations, and that our efforts have paid off! We would be delighted to welcome you on one of your future visits to our beautiful city of La Rochelle! Yours sincerely

10/10 Excellent

Bertrand

Stayed 1 night in Sep 2023
Response from Antoine du Manoir Hôtel on 7 Oct 2023
Bonjour cher Bertrand, un grand merci pour avoir pris le temps de nous laisser votre avis. Toute notre équipe vous remercie d'avoir pris le temps de nous partager votre expérience de séjour au Manoir Hôtel ! Quel plaisir de lire que votre séjour fut des plus agréables, et que vous ayez pu pleinement profiter de notre ville. En vous souhaitant une excellente journée, bien à vous,

8/10 Good

Jonathan

Stayed 2 nights in Sep 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Bonjour cher Jonathan, nous sommes ravis que notre Manoir ait répondu à vos attentes, et de constater que nos efforts ont porté leurs fruits ! Nous serions enchantés de vous accueillir pour une prochaine de vos visites dans notre jolie ville de La Rochelle ! Nous serons ravis de vous recevoir à nouveau au Manoir, et d'ici là, nous vous souhaitons une excellente journée !

10/10 Excellent

RACHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place
really great stay, very helpful and friendly staff. second time we've been and it was perfect. bed VERY comfy, we didn't want to leave! great location for visiting the town / harbour. great stay- thankyou!
Stayed 1 night in Aug 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Hello dear Rachael, Thank you very much for taking the time to send us your feedback. We are delighted to hear that you enjoyed your stay with us. We'll be sure to pass on your satisfaction to our entire team! We look forward to welcoming you back to the Manoir, and wish you all the best until then!

10/10 Excellent

Claude

Stayed 1 night in Sep 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Bonjour cher Claude, un grand merci d'avoir pris le temps de nous faire un tel retour, nous sommes très heureux d'apprendre que vous avez apprécié notre établissement, et que vous ayez pu y passer un agréable séjour. Nous ne manquerons pas de à toute notre équipe votre satisfaction ! Nous serons ravis de vous recevoir à nouveau au Manoir, et d'ici là, nous vous souhaitons une excellente journée !

10/10 Excellent

jean michel

Stayed 3 nights in Aug 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Bonjour cher Jean-Michel, nous ne saurions trop vous remercier pour votre commentaire sur notre hôtel ! Votre avis est très important pour nous et nous permet de constamment améliorer notre produit, ainsi nous apprécions sincèrement votre retour très positif. En vous souhaitant une excellente journée, bien à vous,

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Aug 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Hello dear Nicholas, we can't thank you enough for your review of our hotel! Your opinion is very important to us and allows us to constantly improve our product, so we sincerely appreciate your very positive feedback. Wishing you an excellent day,

8/10 Good

Julie

Stayed 1 night in Aug 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Bonjour chère Julie, toute notre équipe vous remercie d'avoir pris le temps de nous partager votre expérience de séjour au Manoir Hôtel ! Quel plaisir de lire que votre séjour fut des plus agréables, et que vous ayez pu pleinement profiter de notre ville. En espérant pouvoir vous accueillir à nouveau à La Rochelle

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and the staff were excellent.
Stayed 1 night in Aug 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Hello Julie, our entire team would like to thank you for taking the time to share with us your experience of staying at the Manoir Hôtel! What a pleasure to read that your stay was most enjoyable, and that you were able to take full advantage of our city. We look forward to welcoming you back to La Rochelle

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great atmosphere
Stayed 1 night in Aug 2023
Response from Antoine du Manoir Hôtel on 11 Sept 2023
Hello Elizabeth, on behalf of our entire team, we would like to thank you for taking the time to tell us about your stay at the Manoir Hôtel. We are delighted to read that your stay was very pleasant and that you were able to take full advantage of our city. We would be delighted to welcome you again, and we wish you an excellent day

10/10 Excellent

ROBERT, PEPPERELL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and staff. Small room, lacking a safe or small refrigerator but multiple USB ports and wireless chargers. Short walk to the center. Arrived before check-in but they let us leave our bags. When we got back they had already taken them up to our room.
Stayed 2 nights in Aug 2023
Response from Antoine du Manoir Hotel on 11 Sept 2023
Hello dear Robert, we're delighted that our Manoir has lived up to your expectations, and that our efforts have paid off! We'd be delighted to welcome you on one of your future visits to our beautiful city of La Rochelle! We look forward to welcoming you back to the Manoir, and wish you all the best until then!

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Antoine du Manoir Hôtel on 4 Aug 2023
Hello dear Jim, thank you very much for taking the time to send us your feedback. We are very pleased to hear that you enjoyed our establishment and that you had a pleasant stay here. We'll be sure to pass on your satisfaction to our entire team! We wish you a good day,

10/10 Excellent

R

Stayed 1 night in Jul 2023
Response from Antoine du Manoir Hôtel on 4 Aug 2023
Dear Richard, we're delighted to hear that you're very satisfied with our service, and we'll be sure to pass on your compliments to our team! We wish you an excellent day,

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect for our 2 night stay. Clean and comfortable. We didn’t eat at the hotel so cannot comment on food. We arrived late and the communication about how to check in was clear and straightforward. Would recommend.
Stayed 2 nights in Jul 2023
Response from Antoine du Manoir Hôtel on 4 Aug 2023
Hello Andrea, we can't thank you enough for your review of our hotel! Your opinion is very important to us and allows us to constantly improve our product, so we sincerely appreciate your very positive feedback. We look forward to welcoming you back to La Rochelle,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Antoine du Manoir Hôtel on 4 Aug 2023
Bonjour chère Julie, un grand merci pour votre retour si positif ! Toute notre équipe vous remercie pour vos compliments ! Notre personnel œuvre chaque jour pour vous offrir la meilleure prestation possible, et nous sommes ravis de voir leurs efforts être récompensés par votre satisfaction. Nous serions ravis de vous accueillir à nouveau lors de votre prochain passage à La Rochelle.

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The smallest room we have ever stayed in
Stayed 1 night in Jun 2023
Response from Antoine du Manoir Hôtel on 2 Jul 2023
Hello Robert, thank you for taking the time to leave us a review. I note that you were not convinced by the size of your room. You had booked our smallest room, the Standard room, which we usually reserve for short stays or single visitors. On your next visit, please feel free to take advantage of our Superior or Prestige rooms, which are larger and certainly better suited to your needs. Please note that our Standard room is 12m², which is by no means the smallest room possible for a hotel! Yours sincerely

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable room. Nice soft cotton duvet. Entire property absolutely spotless. Very well maintained. Excellent black out shades which also cancelled any noise from street (street isn’t noisy anyway). Comfortable bed. Easy to use TV. Easy check-in. Excellent response time to inquiries, very professional, helpful staff, especially in helping me get bus to train station. You can stay in old town (potentially very noisy) or here at Le Manoir - a 10-15 minute walk to old town in a quiet residential neighborhood near a park. I’m glad I chose the quiet option because I needed it to adjust to time zone. The distance to old town would have been easy on a Yelo bike share but I couldn’t register due to cell phone problem. There is a bus stop right in front of Le Manoir that will take you train station. One disappointment is that when I asked about walking tour the hotel gave me a pamphlet for a company that was slow to respond. I visited tourist office the next day and learned there is ONE group walking tour in English everyday at 10:30am and I had missed it. Also know that there is a big taxi shortage in La Rochelle, be prepared to bike (Yelo bike share), walk (20 minutes)or take public bus from and to train station.
Stayed 2 nights in Jun 2023
Response from Antoine du Manoir Hôtel on 2 Jul 2023
Hello Colleen, on behalf of our team we would like to thank you for taking the time to tell us about your experience of staying at the Manoir Hotel. We are delighted to read that your stay was very pleasant and that you were able to take full advantage of our city. We look forward to welcoming you back to the Manoir, and in the meantime, we wish you an excellent day!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well looked after.
Stayed 2 nights in Jun 2023
Response from Antoine du Manoir Hôtel on 2 Jul 2023
Hello Peter, we are very pleased to hear of your satisfaction and will be sure to share your compliments with our team. We look forward to welcoming you one day soon in La Rochelle

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First class hotel and restaurant. Our room had a balcony that allowed us to more fully experience the majestic scenery. One of a kind place. Would love to come back.
Stayed 2 nights in Jun 2023
Response from Antoine du Manoir Hôtel on 2 Jul 2023
Dear Marianne, many thanks for your opinion! However, it seems to me that a mistake has been made: our rooms do not have balconies, and our hotel does not have a restaurant! Perhaps you would like to comment on your stay in another hotel? Yours sincerely

10/10 Excellent

belardat

Stayed 2 nights in May 2023
Response from Antoine du Manoir Hôtel on 4 Jun 2023
Bonjour cher Thierry, nous sommes très heureux de constater votre satisfaction, et ne manquerons pas de partager à notre équipe vos compliments. Nous serions ravis de vous accueillir à nouveau, et dans cette attente nous vous souhaitons une excellente journée

8/10 Good

Frédéric

Stayed 2 nights in May 2023
Response from Antoine du Manoir Hôtel on 4 Jun 2023
Bonjour cher Frédéric, nous vous remercions au nom de toute notre équipe pour avoir pris le temps de nous faire part de votre expérience de séjour au Manoir Hôtel. Nous sommes heureux de voir que votre séjour a été très agréable et que vous avez pu profiter pleinement de notre ville. En vous souhaitant une excellente journée, bien à vous

10/10 Excellent

PIERRE

Stayed 1 night in May 2023
Response from Antoine du Manoir Hôtel on 4 Jun 2023
Bonjour cher Pierre, nous ne saurions trop vous remercier pour votre commentaire sur notre hôtel ! Votre avis est très important pour nous et nous permet de constamment améliorer notre produit, ainsi nous apprécions sincèrement votre retour très positif. En vous souhaitant une bonne journée, bien cordialement

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impec
Bon séjour, très bel hôte
Stayed 1 night in Apr 2023
Response from Antoine du Manoir Hôtel on 6 May 2023
Bonjour chère Esther, toute notre équipe vous remercie d'avoir pris le temps de nous partager votre expérience de séjour au Manoir Hôtel ! Quel plaisir de lire que votre séjour fut des plus agréables, et que vous ayez pu pleinement profiter de notre ville. En espérant pouvoir vous accueillir à nouveau à La Rochelle

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Antoine du Manoir Hôtel on 4 Jun 2023
Bonjour cher Eric, toute notre équipe vous remercie d'avoir pris le temps de nous partager votre expérience de séjour au Manoir Hôtel ! Quel plaisir de lire que votre séjour fut des plus agréables, et que vous ayez pu pleinement profiter de notre établissement ! Nous serons ravis de vous recevoir à nouveau au Manoir, et d'ici là, nous vous souhaitons une excellente journée !

10/10 Excellent

Afade

Stayed 1 night in Mar 2023
Response from Antoine du Manoir Hôtel on 3 Apr 2023
Bonjour cher Afade, nous ne saurions trop vous remercier pour votre commentaire sur notre hôtel ! Votre avis est très important pour nous et nous permet de constamment améliorer notre produit, ainsi nous apprécions sincèrement votre retour très positif. Nous serons ravis de vous recevoir à nouveau au Manoir, et d'ici là, nous vous souhaitons une excellente journée !

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, stylish rooms, helpful staff!
Stayed 3 nights in Feb 2023
Response from Antoine from the Manoir Hotel on 1 Mar 2023
Hello dear Kathleen, your opinion warms our hearts, thank you very much for your feedback and your compliments! Our entire team would like to thank you for taking the time to share with us your experience of staying at the Manoir Hôtel! What a pleasure to read that your stay was most pleasant, and that you were able to fully enjoy our city. Wishing you an excellent day

8/10 Good

Loic

Stayed 1 night in Feb 2023
Response from Antoine du Manoir Hôtel on 1 Mar 2023
Bonjour cher Loïc, nous vous remercions d'avoir noté votre expérience au Manoir Hôtel. Nous sommes très heureux de constater votre satisfaction, et ne manquerons pas de la partager à notre équipe. En vous souhaitant une excellente journée, bien à vous,

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Antoine du Manoir Hôtel on 15 Dec 2022
Chère Gabrielle, nous ne saurions trop vous remercier pour votre commentaire sur notre hôtel ! Votre avis est très important pour nous et nous permet de constamment améliorer notre produit, ainsi nous apprécions sincèrement votre retour très positif. En vous souhaitant une excellente journée, bien à vous,

10/10 Excellent

Chris

Stayed 1 night in Sep 2022

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two great nights sleep in vibrant La Rochelle
This is a lovely hotel in a quiet part of the city with a nice walk into the centre. The rooms were well appointed, clean and comfortable. The staff were friendly and the breakfast had amazing choice of pastries and cold meats/ cheese etc.
Stayed 2 nights in Aug 2022

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful building. Great room and breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Gerard B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le manoir is great
Very pleasant stay - great staff
Stayed 2 nights in Jul 2022

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Antoine de l’équipe du Manoir Hôtel on 25 Sept 2021
Bonjour Monsieur, et merci d'avoir pris le temps de nous donner votre avis. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour à La Rochelle, et nous espérons que vous reviendrez nous voir très prochainement !

8/10 Good

Barbara S

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Traditional small hotel with eclectic deco
Nice property though location is not ideal for proximity to water, restaurants and other venues. Did not have breakfast at hotel as it was not a particularly good value and there was an excellent boulangerie across the street. Room was nicely appointed, immaculate and the ac worked well, which was very welcome during a heat wave.
Stayed 2 nights in Jul 2021
Response from Antoine du Manoir Hôtel on 30 Aug 2021
Dear Madam, thank you very much for your review. We are sorry that the location of the hotel, five minutes walk from the centre of La Rochelle, and ten minutes walk from the Concurrence beach, did not suit you. However, we take every precaution to clearly indicate this information on all the booking channels we have available. As for the breakfast, we are also sorry that it did not convince you. We are sincerely surprised, as the bakery opposite, which is excellent, offers a less extensive range of products than ours for a more expansive price, since we offer, for 13€, in addition to pastries, several home-made cakes (including, on the day of your visit : Oréo cakes, hazelnut, yoghurt, candied fruits, chocopic, olive/feta, tomato bacon), as well as three dried fruits, three fresh fruits, three fruit juices, hot drinks as much as you like, three charcuterie, three cheeses, and galettes charentaises, muffins, pancakes, pizza, flammenkuche, two cereals, two types of yoghurt, without forgetting our homemade scrambled eggs, which are made on request. All at will. Best regards, Antoine from the Manoir Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a wonderful blend of old and new. Loved the modern decor with its whimsical touches. Excellent breakfast. Super -comfortable bed. Best of all, the staff, friendly and helpful..
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff, the breakfast, the rooms and location were all above expectations. Fabulous small hotel with charm and comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel. Very quiet. Modern facilities. Staff excellent. Didn't take breakfast - much cheaper and picturesque to eat at the harbour cafes. Hotel is something of a walk into town but ok even in the dark.
Stayed 3 nights in Sep 2019

10/10 Excellent

John

Stayed 2 nights in Sep 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and accommodating. Minor error with booking but this was solved with the hotel reception person, who was extremely professional and friendly. Beautiful building and parking was no problem.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building from the outside and same inside; location is ideal if you like a quieter spot. 10’ walk through a park brings you in the heart of the city, we enjoyed that! Rooms are small but have everything you need, bed was very comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable with only a short walk to the town Centre. Very comfortable bed and was able to book parking on site. Would stay here again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, really warm welcome from staff, very helpful with excellent English and so good with my 7 yr old daughter. We’d asked for an extra bed, but was a little surprised that it was an extra 15€ . The room was lovely and great that we had air conditioning. Only a short walk into the centre of the town. Overall a lovey little hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Lovely centrally located hotel. Comfortable room, the bed was lovely and we slept well with excellent air conditioning which kept us cool in this heatwave. Would recommend.
Stayed 1 night in Jul 2019
Response from THE RECEPTION on 25 Jul 2019
Dear Madam, Dear sir, Thank you for staying in our establishment. We appreciate your comments! We look forward to welcoming you during your next stay in La Rochelle. Best regards, The Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in good location and free parking. Excellent service from the front desk where the 2 ladies couldn’t do enough for us and were very helpful. We would certainly return.
Stayed 3 nights in Jul 2019
Response from The Reception on 18 Jul 2019
Dear Madam, Dear Sir, Thank you for staying in our establishment. We appreciate your comments! We look forward to welcoming you during your next stay in La Rochelle. Best regards, The reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from La Réception on 20 Jul 2019
Chère Madame, cher Monsieur, Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! Au plaisir de vous accueillir lors d'un prochain séjour à La Rochelle. Bien cordialement, La Réception

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from La Réception on 20 Jul 2019
Chère Madame, cher Monsieur, Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! Au plaisir de vous accueillir lors d'un prochain séjour à La Rochelle. Bien cordialement, La Réception