If you are coming only for the basic package, your stay may be OK. My stay was a roller coaster of good and bad. From the start, i had bad impresssion because with multiple contacts with the hotel over the week before i arrived, i received no response. The property sent a message about online check-in but that is only for those who reserve thru their system so not sure why i received that message requiring that. It meant long lines at check-in. It was a nightmare trying to book spa services. I tried to do that in advance, but again, no response from the hotel on how to book. The spa now has limited hours, doesnt answer its phone and you are to leave a sticky note at their reception. They say they will contact you but they only left a sticky note beside my note at their desk. When i arrived, the fitness center was already booked for both days so that was not available. The jacuzzi had children using it as a playground-jumping and kicking and splashing. I decided to move to an adult only hotel, which was a shame because the hotel has a lot of potential. The food was wonderful, the staff were friendly, and the view from my balcony & the wellness center jacuzzi were AMAZING. In order to be worth the money, they need better management all-around.
