Our family of 4 had a wonderful stay. The hotel rooms were conveniently located near restaurants and shopping (souvenirs, grocery store, laundry mat) but far enough from the street and noise to feel secluded and intimate. It’s also on the closer side of town to the volcano and thermal pools, which is great for those activities but means it’s about a 20 minute walk into the main part of town. The grounds were beautiful and we woke up every morning to lovely bird songs. The room was really nice, modern, and clean. The included breakfast was yummy (plate of fruit, coffee and tea, and then you order from a menu that offers 6 options of American and Costa Rican food). The receptionist was very nice too. And surprisingly our room was ready a couple of hours early. The pool was clean and well maintained but nothing extravagant. The only downsides were the receptionist is only available from 8am-6pm and the water temperature in the shower was difficult to control (but it was a nice shower with good pressure). We definitely will stay here again when we come back.