Close to Kyoto Tower and Shijo Street, TSUBOMI luxury Inn shimabara-bettei 1 provides a garden, laundry facilities and more. Stay connected with free in-room WiFi.
Reviews
7.67.6 out of 10
Good
Popular amenities
Kitchen
Washing machine
Dryer
Free Wi-Fi
Air-conditioning
Outdoor space
Add dates for prices
About this property
TSUBOMI luxury Inn shimabara-bettei 1
Upscale holiday home near Shijo Street
Close to Kyoto Tower, TSUBOMI luxury Inn shimabara-bettei 1 provides amenities, such as a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Multilingual staff and smoke-free property
Room features
All guest rooms at TSUBOMI luxury Inn shimabara-bettei 1 offer thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and separate dining areas.
Extra amenities include:
Bathrooms with separate baths/showers and bidets
Private gardens, separate dining areas and kitchens
Shimogyo Ward, a neighbourhood in Kyoto, is home to this holiday home. Nijō Castle and Nishiki Market are notable landmarks, and the area's natural beauty can be seen at Arashiyama Bamboo Grove and Lake Biwa. Kyoto Aquarium and Kyoto Railway Museum are also worth visiting. Visit our Kyoto travel guide
Is TSUBOMI luxury Inn shimabara-bettei 1 pet-friendly?
No, pets are not allowed at this property.
How much is parking at TSUBOMI luxury Inn shimabara-bettei 1?
This property doesn't offer parking.
What time is check-in at TSUBOMI luxury Inn shimabara-bettei 1?
Check-in start time: 4:00 PM; check-in end time: 8:00 PM.
What time is check-out at TSUBOMI luxury Inn shimabara-bettei 1?
Checkout is at 11:00 AM.
Where is TSUBOMI luxury Inn shimabara-bettei 1 located?
Located in Shimogyo Ward, this holiday home is within 1 mile (2 km) of Umekoji Park, Shijo Street and Kyoto Tower. Kawaramachi Street and Nishiki Market are also within 2 miles (3 km). Tanbaguchi Station is 6 minutes by foot and Umekoji-Kyotonishi Station is 9 minutes.
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Reviews
TSUBOMI luxury Inn shimabara-bettei 1 Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The small house was perfect for us (4 adults and one child) to go around Kyoto. There is a big supermarket and several restaurants in walking distance and a playground 20m away (you don’t hear the playground).
Beside the local tax link not working, everything went very smooth!
Liked the property. Bed was super comfy. Garden and living room were pretty. Shower was nice.
Unfortunately I have to dock several stars because we were completely locked out upon arrival. They never sent the checkin instructions until we rang the support. They never sent the code to open the door until we rang them AGAIN. This is a major issue since our phones are not Japanese and therefore the phone calls are Expensive! This was extremely frustrating to deal with in the cold, after a long travel time, at 11pm…
A huge shame since it dampened our overal experience considerably…
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Isabel
11 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was very well furnished and an easy 10min walk to public transit. Being that it shared walls with other buildings I was concerned about how much noise was okay to make.
Verified review
8/10 Good
Quoc Tuan
20 Jun 2023
Liked: Cleanliness, room comfort
TSUBOMI luxury inn Kyoto
This property is about 12 minutes walk to the nearest train station. Well maintained, very clean, very spacious. It’s only inconvenience was that the bathroom was downstairs. Guests should carefully read the instructions to the email for the door accessing code before arriving at the property. Recommended stay in Kyoto.
I am extremely disappointed with this place and the service provided.
First, they did not send the access code to enter the room, which left me outside in the cold at midnight, despite having already paid through Expedia. This was very stressful and unacceptable.
The property is advertised as “luxurry,” but in reality it is old, poorly maintained, and nothing like the photos. The surrounding area is also very dark at night, and we felt unsafe walking through an alley to get in.
Additionally, they charge a city tax, but failed to provide clear instructions on how to pay it. Instead, they repeatedly called like 20 times at 1:00 AM demanding payment, which was very inappropriate.
This has been the worst experience I’ve had in Japan. The lack of communication, organization, and empathy is very disappointing. I would not recommend staying here.
Stayed 1 night in Mar 2026
Verified review
4/10 Poor
George
4 Jan 2023
Disliked: Communication
I received the room key code email in Japanese which I don’t understand. Called the reservation phone number and no answering. Sent email to the customer support and didn’t get right answer. Desperately I went to the hotel address on Google and found it’s a wrong address. We were walking around the cold Kyoto street with luggage for one hour. Finally we used Google Translate to get the room key code from the Japanese email.
Another complaint is the bathroom has no window curtain. I wonder the neighbors could see us in the bathroom.
Verified review
4/10 Poor
Verified traveller
12 Apr 2025
Liked: Cleanliness
Disliked: Communication
Needs Better Coordination
The check-in process was frustrating and poorly handled. I had been in communication with the property prior to our arrival, so I’m not sure why important information—like how to access the unit—wasn’t shared earlier. When we got there, we didn’t have the entry code and had to stand outside sending messages and emails trying to figure out how to get in. Only then were we told that we needed to pay a ‘city tax’ before the code would be provided. The payment link they shared didn’t work, and after about 30 minutes of back-and-forth, we were finally able to get inside. I later had to find a convenience store to pay the tax manually, and ended up being charged more because of the issue with the link. The whole process was unnecessarily stressful and a real inconvenience—I wouldn’t choose to go through it again. On top of that, the property is not as close to the train station, so it requires more walking if you want to get around.
Stayed 1 night in Apr 2025
Verified review
8/10 Good
Steven
2 Jun 2024
Liked: Cleanliness, room comfort
Machiya haut de gamme mais communication à revoir
Machiya haut de gamme et bien entretenu avec une chambre à l’étage, une autre pièce avec des draps et matelas. Au rez de chaussée, vous avez la cuisine ainsi que le salon sans oublier la salle de bain. La salle de bain comporte une douche comme le veut la tradition et la fameuse baignoire après s’être douché. Il y a juste un souci au niveau de la communication. Arrivé devant l’habitation, il a fallu passer sur notre réseau interne de notre pays pour appeler le support. Ils ne répondaient pas donc nous avons dû envoyer un mail. Quelques minutes après, nous avons reçu à les avoir au téléphone afin qu’ils nous communiquent le mot de passe pour avoir accès à la résidence.