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"Great"

"Clean room and bathroom, very nice, polite staff, excellent location"

"Never had an in-room purified water filter before. Great game changer for sustainability since we no longer had to stop at convenience stores to buy bottled water! We paid for the buffet one morning and found samples of almost all the breads from the bakery which my husband greatly enjoyed. We also borrowed hotel bikes and the front desk staff suggested a biking route along the river which was one of our favorite activities."

"People in the ice cream shope are extremely rude about using the chairs."

"Useful free bus shuttle to station. Staff very courteous. Handy for station but perhaps a little too far from downtown Kyoto. Didn’t use pool as there was a substantial charge per person per session. Would have expected guest use for free. "

"The room we had was so spacious, modern, and just what we needed after traveling down from Tokyo. The shower is separated from the toilet which is nice. The onsen felt like a luxury spa walking in. Laundry machines wash and dry at the same time. This hotel is extremely walking to the fish/shopping market. My partner and I got coffees from the hotel cafe/bar and it was delicious! Since most places don’t open til 10 am, we had breakfast once at the hotel. We recommend the English breakfast. Light breakfast and feels healthy too! The staff were always welcoming and helpful, we appreciate their kindness and hospitality."

"Had a great experience"

"Great place. Easy to get around the city from the hotel. 1st class service a throw back to the grand hotels of the past."

"The hotel is 3 min walk from Kyoto Station and 5 min walk from Aeon mall. It's clean and well maintained. The room is a bit small, but cosy. Bathroom is clean and has separate amenities. Free drinks and sweets are provided. The staff is very friendly, polite and helpful. We enjoyed our stay."