Ratings based on 495 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from johor

Quiet.. relaxing..walking distance to waterfront

Posted 11-Feb-2017
Room could be decorated better. Excellent super king bed and lovable pillows. Cleanliness excellent Ayam penyet sumatera at puzzle cafe...highly recommended. Overall is satisfied.
4out of 5
Recommended
for Everyone
by A verified traveller from singapore

Excellent location

Posted 15-Jan-2017
Overall very satisfactory. Swimming pool was good. Wifi could be better.
4out of 5
Recommended
for Everyone
by A verified traveller

Good location & Staff were helpful and polite

Posted 09-Jan-2017
Love the location & the staff are very obliging and polite. More attention to details to room maintainence could be paid but nothing drastically bad about the state of the room. Will stay again visiting Kuching again.
4out of 5
Recommended
for Everyone
by A verified traveller

Close to amenities . Easy to get around fr Pullman

Posted 02-Jan-2017
Hitel lobby was presentable v inviting . Wifi should be unlimited that will b great
3out of 5
by A verified traveller from MLK

first n last

Posted 29-Dec-2016
The top management of the pullman kucing need to be changed. Quality improvement please
3out of 5
by A verified traveller

quite disappointed that most of the shops closed

Posted 29-Dec-2016
Cons: Need more maintenance, especially for the timber doors.
Location: Not bad location
The timber doors, main door and toilet door need repair.
4out of 5
Recommended
for Everyone
by A verified traveller from KL

Posted 26-Dec-2016
Pros: Convenient. Location is in town and walking distance to River Front. Nice room and clean.
Cons: Certain staff at Coffee House is not so friendly and do not offer hotel guest with Coffee during breakfast.
Check in is very convenient and front counter offer a connecting room without even asked as they refer to the bookings made earlier. Good experience during check in & check out process.
3out of 5
Recommended
for Everyone
by A verified traveller from I

Nice big room !

Posted 20-Dec-2016
The room needed a good clean ! You could see the dust on the timber floors under the beds and fluff and dust in the walk in wardrobe ...the bathroom was clean !
5out of 5
Recommended
for Everyone
by A verified traveller from KL

Good location with excellent facilities

Posted 20-Dec-2016
It was located at the heart of city with easy access to foods and shopping area, all within walking distance. Facilities are well maintained. Only no pick up assistant available to welcome us when we arrived at the hotel.
4out of 5
Recommended
for Families
by A verified traveller

good hotel.

Posted 16-Dec-2016
Pleasant stay and good facilities especially the pool.