Although we were told that the hotel was a non-smoking hotel and the rooms were non-smoking, there was a distinct smell of cigarette smoke in our bedroom. My husband and I are both very sensitive to smoke so we could tell straightaway that it was cigarette smoke. We suspect that it was actually going through the air conditioning vents in the bedroom.
The wires from the hanging lights in the bathroom were covered with dust and looked like they had not been cleaned for a long time.
The room size was good and the facilities at the hotel were decent.The mall next to the hotel was disappointing.
It served our purpose for a short weekend getaway and location was convenient.
Comment from Hotel Management
21-Jul-2017 by Annie Majidi, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.