Title: Windmill Upon Hills Genting Highlands Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Windmill Upon Hills Genting Highlands Family-friendly hotel with fitness centre and sauna ![Property amenity](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/3f4c781c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite, 3 Bedrooms, Balcony | Balcony view](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/66129a36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/d6758098.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/90a15efe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suite, 2 Bedrooms, Balcony | Balcony view](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/577ee7d7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Unwind at Windmill Upon Hills Genting Highlands, a family-friendly hotel in a shopping district. Enjoy the rooftop terrace, garden, and playground or relax at the sauna. The multilingual staff is on hand to help while you connect to free WiFi and take advantage of luggage storage. 6.4 ## Popular amenities - Gym - Pool - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=48198752&PinnedHotelID=48198752&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Premier Suite, 2 Bedrooms, Balcony | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/a12bd3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 2 Bedrooms, Balcony ### Highlights Balcony Kitchen Flat-screen TV Washer/dryer 2 bedrooms Ceiling fan Blackout curtains Private bathroom - 753 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 Single Bed ![Deluxe Suite, 2 Bedrooms, Balcony | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/fa4fade5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms, Balcony ### Highlights Balcony Kitchen Flat-screen TV Washer/dryer 2 bedrooms Ceiling fan Blackout curtains Hairdryer - 753 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 Single Bed ![Executive Suite, 2 Bedrooms, Balcony | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/4f17f5d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Bedrooms, Balcony ### Highlights Balcony Kitchen Flat-screen TV Washer/dryer 2 bedrooms Ceiling fan Blackout curtains Hairdryer - 753 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds ![Royal Suite, 2 Bedrooms, Balcony | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/375eb381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 2 Bedrooms, Balcony ### Highlights Balcony Kitchen Flat-screen TV Washer/dryer 2 bedrooms Ceiling fan Blackout curtains Hairdryer - 818 sq ft - 2 bedrooms - Sleeps 5 - 1 Queen Bed and 2 Single Beds ![Executive Suite, 3 Bedrooms, Balcony | 2 bedrooms, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/dca943c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 3 Bedrooms, Balcony ### Highlights Balcony Kitchen Flat-screen TV Washer/dryer 2 bedrooms Ceiling fan Blackout curtains Hairdryer - 1346 sq ft - 3 bedrooms - Sleeps 8 - 3 Queen Beds ![Premier Suite, 1 Bedroom, Balcony | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/6b941cd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom, Balcony ### Highlights Balcony Free rollaway/extra beds Flat-screen TV Washer/dryer 2 bedrooms Ceiling fan Blackout curtains Private bathroom - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![2 bedrooms, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/49000000/48200000/48198800/48198752/08b19943.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Windmill-Upon-Hills-Genting-Highlands.h48198752.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Windmill-Upon-Hills-Genting-Highlands.h48198752.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.38634%2C101.77421&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zi4AM5GA04gr4lZO7btfnLoteew=) JALAN PERMAI, GENTING PERMAI AVENUE, Genting Highlands, 69000 #### What's nearby - Genting Skyway - 4 min drive - 1.9 miles - Genting Highlands Premium Outlets - 5 min drive - 2.2 miles - Chin Swee Cave Temple - 9 min drive - 3.6 miles - First World Plaza - 11 min drive - 4.5 miles - Genting SkyWorlds Theme Park - 12 min drive - 4.7 miles #### Getting around - Kuala Lumpur Gombak Station - 29 min drive - Subang (SZB-Sultan Abdul Aziz Shah) - 64 min drive #### Restaurants - ‪Nok Sokmo Genting Tom Yam - ‬2 min walk - ‪Restoran Makanan Enak - ‬2 min walk - ‪ZUS Coffee - ‬4 min walk - ‪Zul Corner - ‬2 min walk - ‪Restoran Al-Esfan, Genting Highland - ‬1 min walk ## About this property ### Windmill Upon Hills Genting Highlands Family-friendly hotel near Genting Highlands Premium Outlets A rooftop terrace, a garden and a playground are just a few of the amenities provided at Windmill Upon Hills Genting Highlands. For some rest and relaxation, visit the sauna. In addition to a gym, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Multilingual staff, luggage storage and outdoor furniture Room features All guest rooms at Windmill Upon Hills Genting Highlands have amenities, such as free WiFi. Extra conveniences in all rooms include: - Rainfall showers, bidets and free toiletries - Wardrobes/cupboards, electric kettles and ceiling fans ## Similar properties ![Deluxe Apartment, 2 Bedrooms | Terrace/patio](https://images.trvl-media.com/lodging/97000000/96260000/96252300/96252241/3bbfa62e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GENTING FoggyCold StayCation AT Ion Delemen By HAPYHOME Genting Highlands - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 15 reviews £38 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=96252241&PinnedHotelID=96252241&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/17d26518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Garden Hotel & Residences, Genting Highlands Genting Highlands - Pool - Kids pool - Parking included - Free WiFi 7.0 Good 140 reviews £38 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35810000/35808300/35808274/bca31804.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Genting Ria Apartment by C&T Genting Highlands - Parking included - Free WiFi - 24/7 front desk - Living/dining area 6.8 55 reviews £36 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=35808274&PinnedHotelID=35808274&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/75000000/74630000/74625100/74625056/e9f58812.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Premier Suites Genting Highlands Genting Highlands - Pool - Kitchen - Dryer - Parking included 8.8 Excellent 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=74625056&PinnedHotelID=74625056&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106430000/106420500/106420447/cd5e7707.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Genting Windmill Homestay Genting Highlands - Pool - Kitchen - Washer - Parking included 9.2 Wonderful 5 reviews £22 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=106420447&PinnedHotelID=106420447&HadPinnedHotel=true®ionId=-1&adults=2) ![3 indoor pools](https://images.trvl-media.com/lodging/105000000/104540000/104536600/104536564/2497461d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Ion Majestic Genting Highlands Genting Highlands - Pool - Spa - Kids pool - Parking included 7.6 Good 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=104536564&PinnedHotelID=104536564&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/84000000/83800000/83790500/83790412/3eeb3a3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MIDHILLS Prime Suites Genting Highlands Genting Highlands - Pool - Kitchen - Parking included - Free WiFi 4.0 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=83790412&PinnedHotelID=83790412&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/23000000/22680000/22674000/22673933/0c6af6a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Ion Delemen Hotel Genting Highlands - Pool - Kids pool - Free WiFi - Restaurant 7.2 Good 525 reviews £52 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/89000000/88920000/88918300/88918215/7c428046.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Vert Boutique Hotel Genting Highlands - Free WiFi - Air conditioning - Breakfast available - Parking available 8.6 Excellent 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=88918215&PinnedHotelID=88918215&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/115000000/114520000/114516900/114516848/c72e4281.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signata Genting Highlands Genting Highlands - Pool - Spa - Kids pool - Waterslide 10 Exceptional 1 review £42 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=114516848&PinnedHotelID=114516848&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Free secured self parking on site ### Things to do - Children's pool - Gym - Outdoor pool - Playground - Sauna ### Family friendly - Children's pool - In-room washing machine/dryer - Outdoor pool - Playground ### Conveniences - Luggage storage ### Guest services - Multilingual staff ### Outdoors - Garden - In the mountains - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - No lift ### More - Built in 2019 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle ### More - Ceiling fan - Desk - Iron/ironing board - Laundry detergent - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 200 per accommodation, per stay - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Windmill Upon Hills Genting Highlands Hotel Windmill Upon Hills Genting Highlands Genting Highlands Windmill Upon Hills Genting Highlands Hotel Genting Highlands ## Frequently asked questions ### Does Windmill Upon Hills Genting Highlands have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Windmill Upon Hills Genting Highlands pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Windmill Upon Hills Genting Highlands? > Self-parking is free at this property. ### What time is check-in at Windmill Upon Hills Genting Highlands? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Windmill Upon Hills Genting Highlands? > Checkout is at 11:00 AM. ### Where is Windmill Upon Hills Genting Highlands located? > This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Happy Bee Farm & Insect World, Genting Highlands Premium Outlets and Genting Skyway. Genting SkyWorlds Theme Park and Sky Venture Wind Tunnel are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Windmill Upon Hills Genting Highlands Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 4 6 - Okay 8 4 - Poor 7 2 - Terrible 6 ### 7.2/10 Cleanliness ### 6.4/10 Staff & service ### 6.2/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Georgina 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and tidy ##### Georgina Stayed 1 night in Feb 2024 ### 4/10 Poor #### Suresh 30 Aug 2022 Disliked: Amenities It is not a very accessible location to local food etc. Waiting for grab can be up to 1hr if you want to go up to Genting. My suggestion pay abit more and book hotel in Genting itself because the amount of Grab you take around, might as well pay to stay at Genting itself.. Won't visit again. ##### Suresh Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Elaine 21 Dec 2023 Disliked: Property conditions & facilities It’s Abit confusing to get into the unit, not a clear direction and took us awhile to find the place. Also, one of the bathroom sink are clot and the dryer on the washing machine are not working. They should at least put a note and telling customer, it’s only for washing and the dryer are not working. We end up have to go home with all the wet cloths. Very disappointed. ##### Elaine Stayed 1 night in Dec 2023 ### 6/10 Okay #### Jacqueline 3 Jul 2025 Disliked: Cleanliness, amenities The chwck in process was tedious. We had to check-in in in a different property and had to cross the main road to go the other property where our rooms were allocated. There were no bath towels in the room neither did they offered complimentary coffee, tea and sugar sachets or drinking water. they left a container of laundry powder instead. I didn't like the location. Grab taxis dropped our booking a couple of times because it was difficult to find our pick-up point. The room smelled like mould. There were bed bugs too. The walls and kitchen cupboard had dirt marks. I couldn't take a shower as soon as I arrived because there was no hot water readily available for use. I had to switch on the geyser water warmer button and had to wait for at least 30 min before i could take a shower. The toilet paper rolls looked like someone played with it, the toilet paper sheets were not full. ##### Jacqueline Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Chai 20 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love everything about it. I get everything as described with the mountains view. Close to walking distance for places we wanted to go like food, massage etc. Nice n clean. We weren’t able to check in any earlier than 3pm, but they held our luggages so was ok. We went shopping and came back at 5pm to check in. The office for check in was quite a walk too that would be the only downfall. Not check in at the hotel building. But ok for us. Was just tired. Ok overall..love the hotel n space itself. Fans ok, no AC. ##### Chai Stayed 1 night in Jul 2024 ### 8/10 Good #### June 11 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent checkup procedure ##### June Stayed 1 night in Feb 2024 ### 10/10 Excellent #### David 6 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s trusted property ##### David Stayed 2 nights in Dec 2023 ### 6/10 Okay #### KelleeHope 24 Sept 2023 Disliked: Staff & service, amenities, property conditions & facilities The photos make this property look amazing and it is, but lots of things make this inconvenient. It seems Windmill upon hills is the residences of the Swiss Garden hotel, with no assistance from the hotel it self. Checkin was across the road at Geo38 and when they say checkin is at 3pm, they mean it. Not 1 minute early! Limited amenities in room - no tea/coffee, no spare towels or toilet paper. No access to pool towels. Accessing the building was very difficult, we had to go through a carpark and navigate the lifts with hard to use access keys. There was no help, we are travellers from another country and wanted help to get taxis - it made our stay exhausting. The Royal Suite was lovely but if I was to stay again in Genting, I would stay at Resort World. ##### KelleeHope Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### LAI YEE 10 Aug 2023 Never go for offer price , the picture is not the actual property. U have to pay for carpark & juz a room not a studio. Even not provide u aircond in the room ##### LAI YEE Stayed 1 night in Aug 2023 ### 4/10 Poor #### Verified traveller 9 Aug 2023 Disliked: Staff & service #### Not as promised Check-in is a nightmare: collect the keys from one place and go to another building! Only one key is available, which is problematic considering the fact that you need the keycard to activate the lift! Everything in the suit is basic (the shower drain was clogged!) ##### Verified traveller Stayed 3 nights in Aug 2023 ### 2/10 Terrible #### Verified traveller 5 Jul 2023 Disliked: Property conditions & facilities, room comfort #### แย่ หายาก ไม่ไปอีก เช็คอิน คนละตึก เดินไกลมาก ในห้องพัก ไม่มีแอร์ ไม่มีน้ำดื่ม ไม่มีทีวี น้ำฝักบัวไม่ร้อน เสียงจากห้องข้างๆทะลุเข้ามาตลอดเวลา ##### Verified traveller Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Nilmini 5 Apr 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property was well below standard. Upon arrival we were told to travel to another hotel for check-in. We also paid an extra 100RM for early check in as we have two small children. Parking was inconvenient. The Duplex had no aircon except for one room. The curtains were all ripped. The bathrooms were really inadequate. Mostly they were very smelly. This apartment was an Airbnb which we didn’t realise. We though it was part of the Swiss Garden Hotel. Very misleading. Well below the luxury we were expecting. Staff were unhappy and miserable. Remote control for TV didn’t work. After pulling out the second bed in the bedroom downstairs you could shut the door. Overall very disappointing. We immediately checked out again and left. I would never stay here again. Incredibly inconvenient place. ##### Nilmini ### 4/10 Poor #### Poh 25 Oct 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dusty, clogged basin, stained bedsheet ##### Poh Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Nik Faizal 16 Sept 2022 Liked: Cleanliness, room comfort, communication #### NICE PLACE TO STAY ! Amazing view from pool ! Holiday with my friends for 2 days. We are happy and like the apartment.( just wish get the higher floor For Nice view . Love the pool area … amazing view! Thank you ! Will come back for sure ! ##### Nik Faizal Stayed 2 nights in Sep 2022 ### 2/10 Terrible #### Bee tin 1 Sept 2022 Liked: Cleanliness Disliked: Room comfort #### Manage expections - it’s going to be bad The room we have does not have privacy. It’s like an apartment split into 2 rooms. The one I have is without tv, fridge. We can hear what next door is doing. They can also see us thru their balcony. There’s little to do. Except to head out and have meals. The parking needs to pay. The check-in is horrible. I have to process myself at another location. I was confused with the check-in as there’s mutiple check-in counters at different locations managed by different management. I do not recommend staying there. ##### Bee tin Stayed 2 nights in Aug 2022 ### 6/10 Okay #### Amir 16 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The check in/out is literally at a ten minutes walk from the residence. Imagine walking with your children and luggage/crossing roads with them. I had to make two rounds which made matters worse for me. Anyhow the staff was very kind and the accommodation itself was clean and decent. ##### Amir Stayed 1 night in Aug 2022 ### 6/10 Okay #### DANIAL 8 Aug 2022 Liked: Communication I would suggest to not the put a hanging lamp inside the bedroom. This is because, the lamp keep hitting the wall when we open the fan. And it would be nice if they can put the aircond inside the bedroom. And also, please provide the iron board since the unit have iron. We pay for quite a high price for the unit, but there's no complimentary for drinks. At least 3in1 sachet. ##### DANIAL Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Yap 30 May 2022 Liked: Cleanliness, property conditions & facilities, communication Comfortable stay ##### Yap Stayed 2 nights in May 2022 ### 6/10 Okay #### Zulkhairi 4 Apr 2022 Liked: Communication No air condition Noisy nearby Construction ##### Zulkhairi Stayed 1 night in Mar 2022 ### 6/10 Okay #### Verified traveller 10 Feb 2022 Liked: Cleanliness Disliked: Communication Clean, new, comfortable unit with complete cooking facilities. Balcony with nice view too. The main problem with this premises is the lift, long waiting especially during peak hour. As we booked 2 units, already emailed in before hand to arrange the 2 units near to each other at same floor. Upon check in, they don't have available units, we are staying at different floors. The lift make the situation worse. The staff apologetic. ##### Verified traveller Stayed 2 nights in Feb 2022 ### 8/10 Good #### UZAIR 5 Dec 2021 Liked: Cleanliness, room comfort, communication #### recommended for everyone Just stay 1 night , overall very nice place, suitable for overyone , clean environment and the house equipment very usefull. ![](https://a.travel-assets.com/ugc/hotel-reviews/82D4D33F997326C4FFAB004E05D36B903E6143101638705850593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/136A9FB4D72775799F2CA007B921B02F7C7F5B7A1638705847223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### UZAIR Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Kerwin 27 Jun 2020 Disliked: Cleanliness No convenient to check in , too trouble to check in need to go another building and no easy to parking , no aircond in the room , smell bad also . ##### Kerwin Stayed 1 night in Jun 2020 ### 8/10 Good #### annie 19 Jun 2020 Liked: Cleanliness Bed is comfortable and property is clean Visitors need to be careful of door knobs. We were stuck in the room for a while because of the door knob problem but we manage to open it by turning the knob upwards. ##### annie Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Elane 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Elane Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Najihah 11 Jun 2025 ##### Najihah Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.co.uk/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [Red Lion Hotel](https://www.expedia.co.uk/Radlett-Hotels-Red-Lion-Hotel.h4806779.Hotel-Information) > > [Hotels in Silverstone](https://www.expedia.co.uk/Silverstone-Hotels.d6156400.Travel-Guide-Hotels) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) > > [Hotel Kalura](https://www.expedia.co.uk/Cefalu-Hotels-Hotel-Kalura.h1617800.Hotel-Information) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [The Little Angel](https://www.expedia.co.uk/Whitby-Hotels-The-Little-Angel.h42315609.Hotel-Information) > > [Pine Cliffs Hotel, a Luxury Collection Resort, Algarve](https://www.expedia.co.uk/Albufeira-Hotels-Pine-Cliffs-Hotel.h4071.Hotel-Information) > > [Houseboats Kent](https://www.expedia.co.uk/Kent-Houseboats.d6046219-aaHouseboats.Travel-Guide-Accommodation) > > [Pangkor Laut Resort](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Riadh Palms Resort & Spa](https://www.expedia.co.uk/Sousse-Hotels-Riadh-Palms-Resort-Spa.h1315889.Hotel-Information) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Mariana Hotel](https://www.expedia.co.uk/Zakynthos-Hotels-Mariana-Hotel.h6052582.Hotel-Information) > > [Conscious Hotel Vondelpark](https://www.expedia.co.uk/Amsterdam-Hotels-Conscious-Hotel-Vondelpark.h3909295.Hotel-Information) > > [The Leagate Inn](https://www.expedia.co.uk/Boston-Hotels-The-Leagate-Inn.h13113825.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [Heathrow Inn](https://www.expedia.co.uk/London-Hotels-Heathrow-Inn.h7374651.Hotel-Information) ### Flights > [Flights from London (LHR) to Épagny-Metz-Tessy (NCY)](https://www.expedia.co.uk/lp/flights/lhr/ncy/london-to-annecy) > > [Flights from Ho Chi Minh City (SGN) to Hanoi (HAN)](https://www.expedia.co.uk/lp/flights/sgn/han/ho-chi-minh-city-to-hanoi) > > [Flights from Adelaide (ADL) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/adl/syd/adelaide-to-sydney) ### Cars > [Car hire in Goole](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Goole.d6124778.Car-Hire-Guide) ### Packages > [Belgium Holidays](https://www.expedia.co.uk/Belgium.d17.Holidays-City-Breaks)