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Swiss-Garden Hotel & Residences, Genting Highlands

3.5 star property
Comfortable hotel near Genting Strawberry Leisure Farm

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May 2024
June 2024

Swiss-Garden Hotel & Residences, Genting Highlands

Photo gallery for Swiss-Garden Hotel & Residences, Genting Highlands

Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool loungers
Exterior
Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains
Terrace/patio
Lobby

Overview of Swiss-Garden Hotel & Residences, Genting Highlands

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang, 69000
  • Popular LocationGenting Skyway5 min drive
  • Popular LocationGenting Highlands Premium Outlets7 min drive
  • Popular LocationGenting SkyWorlds Theme Park21 min drive
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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Bidet
Free bottled water
  • 366 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive 2-Bedroom Residence

Executive 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV

Executive 2-Bedroom Residence

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
Washing machine
2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 362 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier 2-Bedroom Residence

Premier 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV

Premier 2-Bedroom Residence

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
Washing machine
2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Grand Ion Delemen Hotel
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The price is £99
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About the area

Genting Highlands

Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district. The area's natural beauty can be seen at Genting Strawberry Leisure Farm and World of Phalanopsis Orchid Farm, while Skytropolis Indoor Theme Park and Snow World are popular local attractions. Travelling with kids? Don't miss Genting SkyWorlds Theme Park.
Visit our Genting Highlands travel guideOpens in a new window

What's nearby

  • Genting Strawberry Leisure Farm - 4 min drive
  • Genting Skyway - 5 min drive
  • Genting Highlands Premium Outlets - 7 min drive
  • First World Plaza - 19 min drive
  • Genting SkyWorlds Theme Park - 21 min drive

Getting around

  • Kuala Lumpur Gombak Station - 29 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 59 min drive

Restaurants

  • Kedai Makanan Lok Lok Corner 66 - 5 min drive
  • Kedai Makanan Loong Kee - 3 min drive
  • Starbucks - 2 min walk
  • 虾皇海鲜楼restaurant Seafood Gohtong Jaya - 5 min drive
  • Restoran Al Esfan, Genting Highland - 1 min walk

About this property

Swiss-Garden Hotel & Residences, Genting Highlands

Family-friendly hotel near Genting Strawberry Leisure Farm
Located close to Genting Highlands Premium Outlets and Genting Skyway, Swiss-Garden Hotel & Residences, Genting Highlands provides a terrace, a garden and a playground. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Garden Terrace, the on-site restaurant. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with free cabanas and sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and 3 meeting rooms
  • Multilingual staff, smoke-free property and outdoor furniture
Room features
All 561 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, bidets and free toiletries
  • 40-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: MYR 58 for adults and MYR 30 for children
  • A restaurant

Restaurants on site

  • Garden Terrace

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 137.8 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 137.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Frequently asked questions

Does Swiss-Garden Hotel & Residences, Genting Highlands have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at Swiss-Garden Hotel & Residences, Genting Highlands on 2 May 2024 start from £49.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Garden Hotel & Residences, Genting Highlands pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Garden Hotel & Residences, Genting Highlands?

Self-parking is free at this property.

What time is check-in at Swiss-Garden Hotel & Residences, Genting Highlands?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Swiss-Garden Hotel & Residences, Genting Highlands?

Checkout is at noon. Late checkout is available for MYR 150 (subject to availability).

Where is Swiss-Garden Hotel & Residences, Genting Highlands located?

This family-friendly Genting Highlands hotel is located in the entertainment district, within 3 mi (5 km) of Genting Strawberry Leisure Farm, Genting Skyway and Genting Highlands Premium Outlets. Chin Swee Cave Temple and SkyAvenue are also within 9 mi (15 km).

Swiss-Garden Hotel & Residences, Genting Highlands Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 113 reviews" "
Rating 8 - Good. 41 out of 113 reviews" "
Rating 6 - Okay. 17 out of 113 reviews" "
Rating 4 - Poor. 17 out of 113 reviews" "
Rating 2 - Terrible. 14 out of 113 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Chan

Travelled with family
Disliked: Staff & service, amenities
Check in took about 1hr even when no crowd. Lift is always full and have to wait very long. Floor of the room is dusty and they forgot to put towels and amenities. The balcony door have gap in between and insects come in at night from that gap. Breakfast is bare minimum but the coffee is good. Troublesome to always inform the front desk of ur car plate no every time u go out.
Stayed 2 nights in Dec 2023

4/10 Poor

Rehnuma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located mid-hill near the town. Many eateries within walking distance. Not too expensive place to stay.
Stayed 2 nights in Sep 2023

8/10 Good

Zhang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment hotel stay in Genting.
We had stayed here for two nights in two bedrooms room which come with kitchen and living room. The general cleaness is ok. Beds are comfortable. Breakfast buffet was OK, but the egg omelets was not so fresh. So the taste was a bit weird. The hotel is not up at top of Genting Highlands. So need to drive 20 mins in order to reach casino or theme park.
Stayed 2 nights in Sep 2023

10/10 Excellent

manoj

Stayed 3 nights in Aug 2023

8/10 Good

Chow

Stayed 1 night in Jul 2023

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

MD SHAHRIL BIN MD

Disliked: Cleanliness, staff & service
Parking area confusing.
Stayed 2 nights in Jun 2023

8/10 Good

Munawar

Overall enjoyable stay
Stayed 4 nights in Jun 2023

8/10 Good

Abdul Rasyid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is quite convenient and close to genting premium outlet
Stayed 2 nights in Jun 2023

General hotel information

Reasons to Book
Spacious Rooms & Great Facilities
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5