Title: Swiss-Garden Hotel & Residences, Genting Highlands Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Swiss-Garden Hotel & Residences, Genting Highlands Family-friendly hotel with fitness centre and sauna ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/17d26518.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Karaoke room](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/3ef1e7f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/3e1e0046.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/8f2cbc0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/2c7377fb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Swiss-Garden Hotel & Residences is near Genting Highlands Premium Outlets and Chin Swee Cave Temple. Families can enjoy the garden, playground, or arcade room. Dine at the Garden Terrace restaurant, and unwind in the sauna and steam room after exploring. 7.0 Good ## Popular amenities - Breakfast available - Room service - Housekeeping - 24/7 front desk - Pool - Laundry £34 includes taxes & fees 27 Nov - 28 Nov ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Twin Room | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/46b7aec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Blackout curtains Separate bedroom Hairdryer Rainfall showerhead Bidet Private bathroom - 366 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ![Executive 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/c1baaaa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive 2-Bedroom Residence 8.0 Very good 1 review ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Washing machine 2 bedrooms Blackout curtains - 2 bedrooms - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Premier 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/95b48175.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier 2-Bedroom Residence 7.6 Good 4 reviews ### Highlights Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Washing machine 2 bedrooms Blackout curtains - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Deluxe Double Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/4275365d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning Smart TV Blackout curtains Separate bedroom Hairdryer Rainfall showerhead Bidet Private bathroom - 362 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Swiss-Garden-Hotel-Residences.h36378813.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-Swiss-Garden-Hotel-Residences.h36378813.Hotel-Information) ## About the area Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district. Genting Highlands Premium Outlets and First World Plaza are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Skytropolis Indoor Theme Park and Snow World. Travelling with kids? Don't miss Genting SkyWorlds Theme Park and World of Phalanopsis Orchid Farm. [Visit our Genting Highlands travel guide](https://www.expedia.co.uk/Genting-Highlands.dx7521) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.38612%2C101.77475&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U7dG8oXWURS9PzTZh_cAj99IbqQ=) Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang, 69000 ### What's nearby - Genting Skyway - 4 min drive - 1.9 miles - Genting Highlands Premium Outlets - 5 min drive - 2.2 miles - Chin Swee Cave Temple - 9 min drive - 3.6 miles - First World Plaza - 11 min drive - 4.5 miles - Genting SkyWorlds Theme Park - 12 min drive - 4.7 miles ### Getting around - Kuala Lumpur Gombak Station - 29 min drive - Subang (SZB-Sultan Abdul Aziz Shah) - 59 min drive ### Restaurants - ‪Nok Sokmo Genting Tom Yam - ‬1 min walk - ‪Restoran Makanan Enak - ‬1 min walk - ‪ZUS Coffee - ‬5 min walk - ‪Zul Corner - ‬1 min walk - ‪Restoran Al-Esfan, Genting Highland - ‬1 min walk ## About this property ### Swiss-Garden Hotel & Residences, Genting Highlands Family-friendly hotel near Genting Skyway Located close to Genting Highlands Premium Outlets and Chin Swee Cave Temple, Swiss-Garden Hotel & Residences, Genting Highlands provides a terrace, a garden and a playground. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Garden Terrace, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and laundry facilities. Additional perks include: - An outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), a lift and a 24-hour front desk - Meeting rooms, multilingual staff and luggage storage Room features All 370 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Rainfall showers, bidets and free toiletries - 40-inch Smart TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![3 indoor pools](https://images.trvl-media.com/lodging/105000000/104540000/104536600/104536564/2497461d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Ion Majestic Genting Highlands Genting Highlands - Pool - Spa - Kids pool - Parking included 7.6 Good 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=104536564&PinnedHotelID=104536564&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/5000000/4430000/4420900/4420817/b4895874.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resorts World Awana Genting Highlands - Pool - Free WiFi - Restaurant - Air conditioning 7.2 Good 857 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4420817&PinnedHotelID=4420817&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/89000000/88920000/88918300/88918215/7c428046.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Vert Boutique Hotel Genting Highlands - 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30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=22673933&PinnedHotelID=22673933&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106430000/106420500/106420447/cd5e7707.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Genting Windmill Homestay Genting Highlands - Pool - Kitchen - Washer - Parking included 9.2 Wonderful 5 reviews £22 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=106420447&PinnedHotelID=106420447&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4430000/4420900/4420842/849ea818.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resorts World Genting - Genting Skyworlds Hotel Genting Highlands - Restaurant - Business services - Laundry - Room service 7.6 Good 125 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4420842&PinnedHotelID=4420842&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1680000/1679900/1679803/827c16e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colmar Tropicale Bukit Tinggi - Pool - Spa - Kids pool - Free WiFi 7.4 Good 920 reviews £47 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1679803&PinnedHotelID=1679803&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Free secured, covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 62.64 for adults and MYR 32.40 for children - A restaurant ### Restaurants on site - Garden Terrace ### Things to do - Arcade/game room - Children's pool - Gym - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Arcade/game room - Children's pool - Cot (surcharge) - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - 3 meeting rooms ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 42 floors - Banquet hall - Built in 2019 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Free bottled water - Limited room service - Restaurant dining guides ### More - Air conditioning - Desk - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MYR 150 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 140.40 per night. Cots (infant beds) are available for MYR 50.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MYR 62.64 for adults and from MYR 32.40 for children - Early check-in is available for a fee (subject to availability) - Late check-out fee: MYR 150 (subject to availability) - Crib (infant bed) fee: MYR 50.0 per night - Rollaway bed fee: MYR 140.40 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 7:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Swiss-Garden Hotel Genting Highlands Swiss-Garden Hotel Swiss-Garden Hotel Genting Highlands Swiss-Garden Genting Highlands Swiss-Garden Hotel & Residences, Genting Highlands Hotel Hotel Swiss-Garden Hotel & Residences, Genting Highlands Swiss-Garden Hotel Swiss-Garden Genting Highlands Swiss-Garden Swiss-Garden Hotel Genting Highlands Swiss-Garden Hotel Hotel Swiss-Garden Hotel & Residences Genting Highlands Swiss-Garden Genting Highlands Swiss-Garden Swiss-Garden Hotel Genting Highlands Hotel Swiss-Garden Hotel & Residences Genting Highlands Swiss-Garden Genting Highlands Swiss Garden Hotel Residences Genting Highlands Swiss-Garden Swiss Garden Hotel Residences Genting Highlands Swiss-Garden Hotel Hotel Swiss-Garden Hotel & Residences Genting Highlands Swiss-Garden Swiss Garden Hotel Residences Genting Highlands Swiss Garden Genting Highlands ## Frequently asked questions ### Does Swiss-Garden Hotel & Residences, Genting Highlands have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM. ### How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands? > As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Swiss-Garden Hotel & Residences, Genting Highlands on 27 Nov 2025 start from £34.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Swiss-Garden-Hotel-Residences.h36378813.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Swiss-Garden Hotel & Residences, Genting Highlands pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Swiss-Garden Hotel & Residences, Genting Highlands? > Self-parking is free at this property. ### What time is check-in at Swiss-Garden Hotel & Residences, Genting Highlands? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Swiss-Garden Hotel & Residences, Genting Highlands? > Checkout is at noon. Late checkout is available for MYR 150 (subject to availability). ### Where is Swiss-Garden Hotel & Residences, Genting Highlands located? > This family-friendly Genting Highlands hotel is located in the entertainment district, within 3 mi (5 km) of Genting Skyway and Genting Highlands Premium Outlets. Chin Swee Cave Temple and SkyAvenue are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Swiss-Garden Hotel & Residences, Genting Highlands Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 32 8 - Good 54 6 - Okay 20 4 - Poor 19 2 - Terrible 15 ### 7.6/10 Cleanliness ### 7.2/10 Staff & service ### 7.8/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 6/10 Okay #### HIN BEO 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoy the stay ##### HIN BEO Stayed 3 nights in Sep 2025 ### 8/10 Good #### Hongxiang 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Parking friendly. Nice views and good facilities around the area. ##### Hongxiang Stayed 1 night in Aug 2025 ### 8/10 Good #### Mai Shih 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Mai Shih Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Harpreet 29 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities Good stay. ##### Harpreet Stayed 1 night in Apr 2025 ### 10/10 Excellent #### LengSan 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Parking arrangement was a bit confusing else we had good experience despite the high occupancy level for the night we spent there ##### LengSan Stayed 1 night in May 2025 ### 10/10 Excellent #### Cheang Sar 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is convenient and staff are friendly, plenty of parking space ##### Cheang Sar Stayed 2 nights in Dec 2024 ### 8/10 Good #### Sium 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities We used the Swiss garden for Genting, the location is great for getting to and from KL to Genting. The only fault we have with Swiss Gardens is the lifts , someday you can wait 10-15 mins for one to have space enough for 2 people . Get the lifts sorted ! Rating will improve!! ##### Sium Stayed 2 nights in Jun 2025 ### 8/10 Good #### Munawar 6 Jun 2023 Overall enjoyable stay ##### Munawar Stayed 4 nights in Jun 2023 ### 8/10 Good #### Irene 20 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is located mid-hill near the town. Many eateries within walking distance. Not too expensive place to stay. ##### Irene Stayed 2 nights in Sep 2023 ### 8/10 Good #### Abdul Rasyid 6 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The location of this hotel is quite convenient and close to genting premium outlet ##### Abdul Rasyid Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Rossan Bunanig 27 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was clean and accessible to nearby shopping and eating spots. Staff were helpful and polite. ##### Rossan Bunanig ### 8/10 Good #### CL 22 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent to good hotel for short trip Check In : 4/5 Parking : 4/5 Lift / Corridor Cleanliness: 2.5/5 Room Cleanliness: 4/5 Room Soundproof: 3/5 Swimming Pool Practicality: 3/5 (for children ok) Breakfast Variety : 4/5 Hotel location to restaurants / convenient shops: 5/5 ##### CL Stayed 1 night in May 2024 ### 4/10 Poor #### Nabeel 16 Apr 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Awful service They gave us the wrong room, then showed us attitude! ##### Nabeel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tuck Chuen 16 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Spacious and clean cozy room. Rooftop swimming pool is beautiful. Friendly staff. Will definitely stay again. ##### Tuck Chuen Stayed 1 night in Mar 2023 ### 8/10 Good #### Jenny 2 Nov 2022 Liked: Cleanliness, staff & service The restaurant's breakfast has lots of variety. However, some food were cold. Pools above the residential block have lots of kids and the pool water look dirty. The room was clean and satisfactory. Great walking paths outside of the restaurant. ##### Jenny ### 10/10 Excellent #### Siti 24 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love everything about this hotel. Family friendly. If you bring kids, you can ask for kids cutlery at their restaurant. I will be more than happy if the hotel can provide microwave and basic cutlery in their residence. They do have electric stove but you need to bring your own if you wish to cook. ##### Siti Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Khairil 3 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities Environment is friendly Need improve on staff communication during serve ##### Khairil Stayed 1 night in Oct 2022 ### 4/10 Poor #### MD SHAHRIL BIN MD 6 Jun 2023 Disliked: Cleanliness, staff & service Parking area confusing. ##### MD SHAHRIL BIN MD Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Qiang 25 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty The toilet is not clean in the hotel. The plate was not cleaned very well in the restaurant. ##### Qiang Stayed 1 night in Dec 2022 ### 6/10 Okay #### Chan 23 Dec 2023 Disliked: Staff & service, amenities Check in took about 1hr even when no crowd. Lift is always full and have to wait very long. Floor of the room is dusty and they forgot to put towels and amenities. The balcony door have gap in between and insects come in at night from that gap. Breakfast is bare minimum but the coffee is good. Troublesome to always inform the front desk of ur car plate no every time u go out. ##### Chan Stayed 2 nights in Dec 2023 ### 2/10 Terrible #### TEE 17 Sept 2024 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Overall stay was good, however, during check out time, 4 out of 6 lift under maintenance, only 2 lift working, and we stay at 32 floor, we waited from 11am till 12 noon only managed to get the lift to the lobby, my sibbling choose to walk down from the staircase to the lobby with luggage from Level 32 due to long wait. When raise the issue to front desk, attendant just simply said lift under diff management, sound like Swiss Garden does not care ever whether you satisfy with the stay or not. My 1st time encounter this issue. Please think twice if to book, else pls request lower floor so that can easily walk down to the lobby when all lift does not work. ##### TEE Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Rahamat 31 Jan 2024 Disliked: Cleanliness, staff & service, room comfort The worst hotel I have ever stayed. The rooms are too small. There is no place to put the bag. Bathroom has no vanity. Water in the shower floes very slow. No hot water in the sink. Booked a full kitchen but there was no microwave, no pots, no utensils, not even a teaspoon to make tea, what a shame. I would say never book this hotel. I was given room 3333A. This room supposed to be numbered 3334 but the owner does not want to use the No. 4. This room is located after 3333 so I could not find my room. I had to go back to the reception from floor 33 to get a staff to come and show me the room. The staff should have told me when I checked in but they told me nothing. ##### Rahamat Stayed 3 nights in Jan 2024 ### 6/10 Okay #### ZAN WENG 16 Sept 2025 ##### ZAN WENG Stayed 1 night in Sep 2025 ### 8/10 Good #### Bruce 11 May 2025 ##### Bruce Stayed 4 nights in May 2025 ### 4/10 Poor #### JASON 15 Apr 2025 ##### JASON Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [RIU Hotel Astoria](https://www.expedia.co.uk/Golden-Sands-Hotels-RIU-Hotel-Astoria.h27427325.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Pangkor Laut Resort](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Hotels in Fakenham](https://www.expedia.co.uk/Fakenham-Hotels.d602418.Travel-Guide-Hotels) > > [Chalets Cervinia](https://www.expedia.co.uk/Cervinia-Chalets.d11085-aaChalets.Travel-Guide-Accommodation) > > [5 Star Hotels in Bewdley](https://www.expedia.co.uk/5Star-Bewdley-Hotels.s50-0-d4568.Travel-Guide-Filter-Hotels) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [WestCord City Centre Hotel Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-WestCord-City-Centre-Hotel-Amsterdam.h24905.Hotel-Information) > > [Wyndham Hua Hin Pranburi Resort & Villas](https://www.expedia.co.uk/Pranburi-Hotels-Wyndham-Hua-Hin-Pranburi-Resort-Villas.h1184939.Hotel-Information) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [SENTIDO Reef Oasis Aqua Park Resort](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-SENTIDO-Reef-Oasis-Senses-Resort-All-Inclusive.h11465854.Hotel-Information) > > [The Cove at Atlantis](https://www.expedia.co.uk/Nassau-Hotels-The-Cove-At-Atlantis.h1631751.Hotel-Information) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [Cheap Hotels in Mallorca Island](https://www.expedia.co.uk/Mallorca-Island-Hotels-Budget-Hotels.0-0-d602317-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-All-Inclusive-Hotel.0-0-d179992-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Villas Koutouloufari](https://www.expedia.co.uk/Koutouloufari-Villas.d602016-aaVillas.Travel-Guide-Accommodation) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) ### Flights > [Flights from London (LHR) to Duba (NUM)](https://www.expedia.co.uk/lp/flights/lhr/num/london-to-neom-bay) ### Packages > [Cannon Hall Farm](https://www.expedia.co.uk/Cannon-Hall-Farm-Barnsley.d553248634998391031.Attraction) > > [Coron Holidays](https://www.expedia.co.uk/Coron.d10497.Holidays-City-Breaks) > > [Liverpool Street](https://www.expedia.co.uk/Liverpool-Street-London-City-Centre.d6159620.Attraction) > > [Kentucky Holidays](https://www.expedia.co.uk/Kentucky.d219.Holidays-City-Breaks)