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The Chateau Spa & Wellness Resort

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Luxury
5.0 star property
9.0

Wonderful

Tranquil escape in Genting Highlands

Serene surroundings envelop this luxurious retreat, offering a tranquil escape in the heart of Genting Highlands. Unwind in the cigar lounge or indulge in the spa tub suite for a truly relaxing experience.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £99
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 8
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a desk, and a view of mountains through the window.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Resort view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

A hotel room with a large bed, a green armchair, a bench, a TV, and a balcony with a scenic view.

Premier Room

  • Hill view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a wooden door, and a small ottoman.

Suite, 1 Bedroom

  • Hill view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with two beds, a ceiling fan, a TV, and a bedside table with a vase of flowers.

Suite, 2 Bedrooms

  • Hill view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

A hotel room with two beds, a ceiling fan, a TV, and a bedside table with a vase of flowers.

Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1668 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

A modern hotel room with a large bed, a desk, and a view of mountains through the window.

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi
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About the area

Located in Bukit Tinggi, The Chateau Spa & Wellness Resort is in the mountains. La Santé Spa and Genting Skyway are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Genting Highlands Premium Outlets and SkyAvenue. Travelling with kids? Consider Berjaya Hills Botanical Garden, or check out an event or a game at Arena of Stars. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking. Visit our Bukit Tinggi travel guide
Map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750

What's nearby

  • La Santé Spa
    5 min walk - 0.3 miles
  • Berjaya Hills Botanical Garden
    4 min drive - 1.2 miles
  • Genting Highlands Premium Outlets
    41 min drive - 20.4 miles
  • Genting SkyWorlds Theme Park
    50 min drive - 24.2 miles
  • First World Plaza
    50 min drive - 24.2 miles

Getting around

  • Kuala Lumpur Gombak Station
    43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    65 min drive

Restaurants

  • Malaysian Food Street
    56 min drive
  • Five Guys
    56 min drive
  • Burger & Lobster
    56 min drive
  • Starbucks
    56 min drive
  • Palsaik Korean BBQ
    56 min drive

About this property

The Chateau Spa & Wellness Resort

  • Luxury family-friendly hotel in the mountains
  • You can look forward to a terrace, 2 coffee shops/cafes and a garden at The Chateau Spa & Wellness Resort. Indulge in a Swedish massage, a body wrap and aromatherapy at La Sante, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a poolside location. Fitness classes and Pilates classes are offered at the gym; The Chateau Spa & Wellness Resort also has a playground, a hair salon and an arcade/games room. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Limo/town car service, express check-in and free newspapers
    • A front desk safe, a billiards/pool table and concierge services
  • Room features
  • All 150 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • Flat-screen TVs with premium channels
    • Coffee/tea makers, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • La Assiette
  • La Vie
  • Le Rouge
  • Salon Cigar Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does The Chateau Spa & Wellness Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on 31 Aug 2026 start from £99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chateau Spa & Wellness Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chateau Spa & Wellness Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Chateau Spa & Wellness Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chateau Spa & Wellness Resort?

Checkout is at noon.

Does The Chateau Spa & Wellness Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Chateau Spa & Wellness Resort located?

This family-friendly Bukit Tinggi hotel is located in the mountains, within 2 mi (3 km) of La Santé Spa and Berjaya Hills Botanical Garden. Figs Malaysia Farm and Cascada de Ulu Tampik Janda Baik are also within 16 miles (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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