Title: The Chateau Spa & Wellness Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054254&destination=Bukit+Tinggi%2C+Pahang%2C+Malaysia&selected=4308783&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Chateau Spa & Wellness Resort Guests indulge in rejuvenating spa treatments before enjoying meals by the outdoor pool, where mountain scenery creates a peaceful backdrop for relaxation ## Photo gallery for The Chateau Spa & Wellness Resort ![Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers - The Chateau Spa & Wellness Resort (Bukit Tinggi)](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/1d31ae6b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/bebf4c79-4d09-484d-ad7c-5e6ae7d8a5ef-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Premier Room | View from room - The Chateau Spa & Wellness Resort (Bukit Tinggi)](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/8f1b5e80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - The Chateau Spa & Wellness Resort (Bukit Tinggi)](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/12ce175f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - The Chateau Spa & Wellness Resort (Bukit Tinggi)](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/c28596fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Chateau Spa & Wellness Resort offers a luxurious mountain retreat with Swedish massages and five dining options. Kids enjoy a pool and game room, while adults relax at the outdoor pool with sun loungers. Free in-room WiFi and on-site car rentals add convenience. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £92 includes taxes & fees 13 Apr - 14 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4308783&PinnedHotelID=4308783&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 23 of 23 rooms ### View all photos for Deluxe Double or Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/488201ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 8.8 Excellent 3 reviews - Resort view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Premier Room ![Premier Room | View from room](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/8f1b5e80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room - Hill view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/7e38b1b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom - Hill view - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Bedrooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/2e0b4dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms - Hill view - 1453 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Suite, 3 Bedrooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/2e0b4dd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms 10.0 Exceptional 1 review - Hill view - 1668 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Single Beds ### View all photos for Deluxe Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/6b2c7c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Deluxe King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/6b2c7c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### View all photos for Premier King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/5bfa6f62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Room - Sleeps 2 ### View all photos for Premier Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/cfea8890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room - Sleeps 2 ### View all photos for Noble King Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/25f5e1f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Noble King Suite - Sleeps 2 ### View all photos for Noble Twin Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/3a633687.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Noble Twin Suite - Sleeps 2 ### View all photos for Family Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/7fb7b090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 4 ### View all photos for Family Suite, 2 Bedrooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/488201ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms 10.0 Exceptional 2 reviews - Hill view - 904 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/6b2c7c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Premier Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/5bfa6f62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room - Sleeps 2 ### View all photos for Two Bedroom Suite Non smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/7b9bba6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite Non smoking - Sleeps 4 ### View all photos for Three Bedroom Suite Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/5ec118d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Suite Non Smoking - Sleeps 6 ### View all photos for Noble Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/fa6000d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Noble Suite - Sleeps 2 ### View all photos for Premier King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/1869b0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Room - Sleeps 2 ### View all photos for Deluxe King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/6b2c7c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### Family Two-Bedroom Suite - Sleeps 4 ### View all photos for Jacuzzi Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/9ab2c1e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jacuzzi Suite - Sleeps 2 ### View all photos for One Bedroom Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308783/a53b2074.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuantan-Hotels-The-Chateau-Spa-Organic-Wellness-Resort.h4308783.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuantan-Hotels-The-Chateau-Spa-Organic-Wellness-Resort.h4308783.Hotel-Information) ## About the area Located in Bukit Tinggi, The Chateau Spa & Wellness Resort is in the mountains. La Santé Spa and Genting Skyway are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Genting Highlands Premium Outlets and SkyAvenue. Travelling with kids? Consider Berjaya Hills Botanical Garden, or check out an event or a game at Arena of Stars. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking. [Visit our Bukit Tinggi travel guide](https://www.expedia.co.uk/Bukit-Tinggi.dx6054254) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.40633%2C101.83992&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nNBHjpu-ObHklsmId8TLP1igm24=) Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750 ### What's nearby - La Santé Spa 5 min walk \- 0.3 miles - Berjaya Hills Botanical Garden 4 min drive \- 1.2 miles - Genting Highlands Premium Outlets 36 min drive \- 18.1 miles - First World Plaza 41 min drive \- 20.4 miles - Genting SkyWorlds Theme Park 42 min drive \- 20.6 miles ### Getting around - Kuala Lumpur Gombak Station 43 min drive - Subang (SZB-Sultan Abdul Aziz Shah) 65 min drive ### Restaurants - Noodle Bar 57 min drive - Pot Luck 57 min drive - Mushroom Farm Restaurant (香菇園海鮮飯店) 58 min drive - La Flamme Restaurant 8 min walk - Starbucks 10 min walk ## About this property ### The Chateau Spa & Wellness Resort Luxury family-friendly hotel in the mountains You can look forward to a terrace, 2 coffee shops/cafes and a garden at The Chateau Spa & Wellness Resort. Indulge in aromatherapy, a body scrub and reflexology at La Sante, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a poolside location. Pilates classes and yoga classes are offered at the gym; The Chateau Spa & Wellness Resort also has a playground, a hair salon and an arcade/games room. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site. Other perks include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Limo/town car service, express check-in and a lift - Concierge services, laundry services and a 24-hour front desk Room features All 150 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning. More conveniences in all rooms include: - Free toiletries and hairdryers - Flat-screen TVs with premium channels - Coffee/tea makers, ceiling fans and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1680000/1679900/1679803/62f2d37f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colmar Tropicale Bukit Tinggi - Pool - Spa - Kids’ pool - Free Wi-Fi 7.4 Good 922 reviews £47 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=1679803&PinnedHotelID=1679803&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee shop](https://images.trvl-media.com/lodging/37000000/36380000/36378900/36378813/07e36ac3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Garden Hotel & Residences, Genting Highlands Genting Highlands - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.0 Good 149 reviews £41 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=36378813&PinnedHotelID=36378813&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse Presidential Suite with Balcony and Genting View | Private kitchen | Fridge, stovetop, electric kettle, cookware/dishes/utensils](https://images.trvl-media.com/lodging/40000000/39810000/39808700/39808629/20ca5061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 7Stonez Suites Geo38 Genting Highlands Genting Highlands - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Return airport shuttle (surcharge) - Free area shuttle - Limo/town car service - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - 2 coffee shops/cafes - 5 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Belle Vue - La Assiette - La Vie - Le Rouge - Salon Cigar Lounge ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Full-service spa - Gym - Outdoor pool - Piano - Pilates classes - Playground - Sauna - Steam room - Yoga classes ### Family friendly - Arcade/game room - Children's pool - Children's toys - Free area shuttle - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - In the mountains - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 12 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Mud bath - Prenatal massages - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 buildings - 7 floors - Banquet hall - Built in 2011 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:30 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Chateau Organic Spa Chateau Spa Organic Chateau Spa Organic Bukit Tinggi Chateau Spa Organic Hotel Chateau Spa Organic Hotel Bukit Tinggi The Chateau Spa & Organic Wellness Hotel Bentong District The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi The Chateau Spa And Organic Wellness Resort Chateau Spa Organic Wellness Resort Bukit Tinggi Chateau Spa Organic Wellness Resort Chateau Spa Organic Wellness Bukit Tinggi Chateau Spa Organic Wellness The Chateau Spa Organic The Chateau Spa Organic Wellness Resort ## Frequently asked questions ### Does The Chateau Spa & Wellness Resort have a pool? ### How much does it cost to stay at The Chateau Spa & Wellness Resort? ### Is The Chateau Spa & Wellness Resort pet-friendly? ### How much is parking at The Chateau Spa & Wellness Resort? ### What time is check-in at The Chateau Spa & Wellness Resort? ### What time is check-out at The Chateau Spa & Wellness Resort? ### Does The Chateau Spa & Wellness Resort provide a shuttle to the airport? ### Where is The Chateau Spa & Wellness Resort located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Chateau Spa & Wellness Resort Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Location ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 135 8 - Good 50 6 - Okay 13 4 - Poor 5 2 - Terrible 3 ## Reviews Verified ### 8/10 Good #### AKIRA 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful view. ##### AKIRA Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Taaha 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff, provided amenities as i was on my honeymoon, and provided honeymoon decorations as well. Would 100% come again. ![](https://a.travel-assets.com/ugc/hotel-reviews/907cc140-6442-4d80-bfbb-135473b336c2-1767935766810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/303dafc0-6bf5-48ae-9604-74c20d7b999f-1767935767007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a283110b-5ffc-469d-b300-4807b432aff2-1767935766789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe1fd685-9215-4209-8b6d-0aa14fb5874d-1767935766622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taaha Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Kunal 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Property is nicely located. The amenities are good. The property is upkeep. The staff is very good. ##### Kunal Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Pete 25 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Lovely stay, excellent service We had a very comfortable stay and the staff went out of their way to help us and ensure a pleasant stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/fe76057b-332d-4eca-81f7-ae25c0f91e0c-1753434533432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pete Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Muhammad Imran 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay Relaxing stay. Room is spacious and beautiful. Staffs are very kind, helpful and friendly. Lyana and her team tried her best to provide the best service to us. They listen and take feedback positively and respond promptly. They deserve very high praise for that. ![](https://a.travel-assets.com/ugc/hotel-reviews/3f07ee9d-b239-4aa5-84f4-8f6494b4179e-1760944156734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bac9e10f-6a74-4373-8296-6080dd4ebbe4-1760944155226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c9c4084-582f-4b81-9602-32acb6281548-1760944154581.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c5cab31f-ce5d-47ce-840f-21ed1a5094dc-1760944155188.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Muhammad Imran Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### sandi 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jus amazing Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big ![](https://a.travel-assets.com/ugc/hotel-reviews/FC900737B19ED0023BA30F66630B186EE24D62D31734262868709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sandi Stayed 2 nights in Dec 2024 Verified ### 8/10 Good #### Muhammad Faiz 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd. ##### Muhammad Faiz Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Yong Ting Mark 16 Jun 2024 Liked: Cleanliness, staff & service, amenities This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready. ##### Yong Ting Mark Stayed 5 nights in Jun 2024 Verified ### 10/10 Excellent #### Anuj 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Good rooms and idyllic place. Very near to Colmar French town. ##### Anuj Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### SUNGROK 20 Dec 2025 Liked: Staff & service, property conditions & facilities Best best ##### SUNGROK Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### S C 5 Dec 2025 Liked: Cleanliness The setting ##### S C Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Koh 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sublime retreat and short distance getaway from KL Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL. ##### Koh Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Helen May Eng 4 Nov 2025 Liked: Cleanliness, staff & service, amenities Staff. Most of them put on smiling face, quick to respond to inquiries and request. ##### Helen May Eng Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### terence 7 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice to relax ##### terence Stayed 1 night in Jun 2023 Verified ### 10/10 Excellent #### Kala 28 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hope they continue maintaining the place ##### Kala Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Carlos 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Carlos Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Mohd azlin 25 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good property,suggest to all ##### Mohd azlin Stayed 2 nights in Nov 2022 Verified ### 10/10 Excellent #### Peng Chon 23 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here is very polite and helpful. The surrounding is lack of activities and close too early. ##### Peng Chon Stayed 1 night in Jul 2022 Verified ### 6/10 Okay #### Katsushi 5 May 2023 Liked: Staff & service Disliked: Cleanliness No water is delivered in toilet, shower poolside. ##### Katsushi Stayed 2 nights in Apr 2023 Verified ### 6/10 Okay #### Mark 26 Nov 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done. ##### Mark Stayed 5 nights in Nov 2023 Verified ### 10/10 Excellent #### A Brit in Asia 8 Dec 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An outstanding and unexpected find We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau. The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and delivered as it should, and so did the staff - everyone was polite and helpful. We also felt very safe at all times. All food and drink served here was organic and delicious - from the welcome drink, through afternoon tea, to the buffet breakfast served to your table. At this time of year, there were few other guests, and so we found it a little too quiet for dinner and drinks - so we took a pleasant stroll to the nearby French Village for some light entertainment in the evening, enjoying the starry skies on the way. ##### A Brit in Asia Verified ### 4/10 Poor #### Kar Wein 25 Apr 2023 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience. ##### Kar Wein Stayed 1 night in Apr 2023 Verified ### 10/10 Excellent #### ?? 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 아름다운풍경 신선한공기 친절한 직원들 ##### ?? Stayed 14 nights in Jan 2025 Verified ### 10/10 Excellent #### unchul 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 휴식 최고의 호텔 모든 분들이 친절하게 잘 대해주셨고 룸상태와 식당도 최고였습니다. 수영장과 휴게시설도 좋아 편안한 휴식을 원하신 분들에게 최고의 호텔입니다. ##### unchul Stayed 1 night in Dec 2024 Verified ### 4/10 Poor #### Bernard 5 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Très très vieu Hotel, le personnel ne parle pas très bien anglais!!! L’attente au restaurant est immense, énorme malgré le faite qu’il n y a pas grand monde ! Vraiment je vous déconseille cet endroit ! ##### Bernard Stayed 2 nights in May 2023 ### Expedia's Latest Trends ### Hotels > - [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > - [Sutera @ Mantanani Island Resort & Spa](https://www.expedia.co.uk/Pulau-Mantanani-Besar-Hotels-Sutera-Mantanani-Island-Resort-SPA.h33350901.Hotel-Information) > - [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > - [Hotels in Havant](https://www.expedia.co.uk/Havant-Hotels.d4651.Travel-Guide-Hotels) > - [Tanjong Jara Resort](https://www.expedia.co.uk/Dungun-Hotels-Tanjong-Jara-Resort.h892199.Hotel-Information) > - [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > - [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > - [Hotel Viva](https://www.expedia.co.uk/Klang-Hotels-Hotel-Viva.h18059905.Hotel-Information) > - [The Reef Dive Resort](https://www.expedia.co.uk/Mataking-Island-Hotels-The-Reef-Dive-Resort.h15092115.Hotel-Information) > - [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > - [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > - [Japamala Resort by Samadhi – Age 12 and Above Only](https://www.expedia.co.uk/Tioman-Island-Hotels-Japamala-Resort.h1709375.Hotel-Information) > - [DoubleTree by Hilton Damai Laut Resort](https://www.expedia.co.uk/Lumut-Hotels-Swiss-Garden-Beach-Resort-Damai-Laut.h861775.Hotel-Information) > - [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > - [Sutera Sanctuary Lodges at Poring Hot Springs](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Sutera-Sanctuary-Lodges-At-Poring-Hot-Springs.h4326031.Hotel-Information) > - [Map Travelodge](https://www.expedia.co.uk/Tanah-Rata-Hotels-Map-Travelodge.h19927930.Hotel-Information) > - [Empire Hotels & Resorts](https://www.expedia.co.uk/Pulau-Perhentian-Besar-Hotels-Eco-Marine-Perhentian-Island-Resort-Hostel.h19887698.Hotel-Information) > - [Redang Island Resort](https://www.expedia.co.uk/Redang-Island-Hotels-Redang-Island-Resort.h11666689.Hotel-Information) > - [NEWLINA HOMESTAY, Nibong Tebal, Seberang Perai Selatan, Penang, Malaysia.](https://www.expedia.co.uk/Nibong-Tebal-Hotels-Newlina-Homestay.h34345115.Hotel-Information) > - [Tunamaya Beach & Spa Resort Tioman Island](https://www.expedia.co.uk/Tioman-Island-Hotels-Tunamaya-Beach-Spa-Resort.h6820550.Hotel-Information) > - [Forest City Marina Hotel](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Marina-Hotel.h17399959.Hotel-Information) > - [Father's Guest House](https://www.expedia.co.uk/Tanah-Rata-Hotels-Fathers-Guest-House.h9456475.Hotel-Information) > - [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > - [Tabin Wildlife Resort](https://www.expedia.co.uk/Lahad-Datu-Hotels-Tabin-Wildlife-Resort.h6928953.Hotel-Information) > - [Sabah Tea Resort](https://www.expedia.co.uk/Ranau-Hotels-Sabah-Tea-Garden.h4231368.Hotel-Information) > - [De Vere Tortworth Court](https://www.expedia.co.uk/Bristol-Hotels-De-Vere-Tortworth-Court.h570412.Hotel-Information) > - [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) > - [Romantic Hotels in Newcastle-upon-Tyne](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Romantic-Hotel.0-0-d6084526-tRomanticHotel.Travel-Guide-Filter-Hotels) ### Cars ---