Lobby
Check availability

Reviews of New City Hotel

3 out of 5
New City Hotel
Lot 116 & 117 Seksyen 7 Off Jalan Bukit, Kajang, Selangor

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 7 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Travelled with partner
Towels did not change daily
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

All okey
Stayed 1 night in Jul 2020

6/10 Okay

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi very weak, self line also weak too... tv very terrible.. but room are clean, and service is good👍👍
Stayed 2 nights in Mar 2020

10/10 Excellent

Alif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oky for last minit plan
Stayed 1 night in Feb 2020
Response from SELVI on 13 Feb 2020
DEAR VALUED GUEST GOOD MORNING, THANK YOU FOR YOUR REVIEW ON YOUR STAY AT OUR HOTEL. HOPE TO SEE YOU AGAIN AND SERVE YOU BETTER IN THE FUTURE. THANK YOU AGAIN FOR CHOOSING YOUR STAY WITH US. BEST REGARDS SELVI

8/10 Good

Verified traveller

Liked: Staff & service
Good location
Worth for the money pay, within walking distance to shopping areas,but still can smell the cigarette eventhough non smoking room.
Stayed 1 night in Dec 2019
Response from SELVI on 23 Jan 2020
DEAR GUEST, BEG YOUR PARDON FOR YOUR LATE REPLY. WE APPRECIATE THE REVIEW AND WILL DO THE NECESSARY FOR IMPROVEMENT IN THE FUTURE. BEST REGARDS

2/10 Terrible

Rachai

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Apologised to Ms.Selyi ( the New City hotel young lady boss) for my being honest comment for the well being of other tourist guests. I booked for 6 nights and had to move out the very next morning, wouldn't mind being confiscated for the other 4 nights as this wasn' t the hotel's fault. I recommended that this hotel did really needed an immediate renovation. No comment on the bed+toilet(see with your own eyes). On the good side, the hotel has an excellence and kind front desk staffs named Mdm.Karen and Mr.Keshava. Warning.. to all tourists visiting Malaysia. I was scammed by an Indian Airport taxi meter driver at the KLIA terminal 1 on the lower ground floor charging a double rate RM$175 on the meter after midnight (multiplied by 2 from the meter displayed rates claiming that it was a regular practice rate after midnight (the time I took this taxi from the KLIA terminal 1 was at 11.40 PM.) to all passengers aside from having to pay the Malaysian government tourists taxes at RM$10/night(5 nights=RM$50). You may decide yourself whether to pay to the scammed Airport taxi driver at any prices he requested or being dropped out in the middle of no where on the Malaysia highway at midnight. Good luck to all fellow tourists visiting Malaysia.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The room wash comfortable and clean. This hotel is close to the food outlets.
Stayed 2 nights in Jun 2019
Response from The Hotel on 11 Jul 2019
Thank you for choosing our hotel for your stay. Great that you are happy and satisfied your stay with us. Thank you.

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

108

Liked: Cleanliness, staff & service, room comfort
WiFi so slow
Stayed 1 night in Jan 2019

6/10 Okay

JM, MY

Disliked: Cleanliness
Cleanliness of the toilet can be improved...
Stayed 1 night in Nov 2018

8/10 Good

lulu, Kajang

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel and worth your money
Stayed 2 nights in Nov 2018

8/10 Good

JL, MY

Liked: Cleanliness, staff & service, room comfort
We are returning guests and we've had very good experiences with this hotel during our previous stays. This time however we've been assigned to a room where the air-conditioner wasn't working very well, maybe the management can have a look at that. But besides that, we definitely appreciate the necessities provided by the hotel ie. towels, nescafe and mineral water, and not to mention their strategic location.
Stayed 3 nights in Oct 2018

10/10 Excellent

Hidayah, kajang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
مناسب لسعره
مناسب مقابل القيمة خاصة لمن لا يقيم في الفندق الا قليلا كان معظم الوقت في الجامعة فلا بأس به إن كان لهذا الغرض
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018