Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Check availability

Reviews of DoubleTree by Hilton Shah Alam i-City

5 out of 5
DoubleTree by Hilton Shah Alam i-City
i-City Golden Triangle, Shah Alam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 67 reviews" "
Rating 8 - Good. 11 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff, mall next door was handy. Limited public transport options
Stayed 4 nights in Apr 2024
Response from DoubleTree Shah Alam i-City Team on 23 Apr 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

6/10 Okay

Nisha

Liked: Staff & service
Stayed from 11th of April till 17th of April. Our Room had great view. Bed was comfortable. Tv had limited channels. Staff is extremely caring. Very courteous, ready to help. Breakfast had variety. There was a choice of Malay, Indian, Chinese and western. Fruits were not much of choice, there was watermelon, melon and maybe pineapple. Teh tarik was luke warm extremely sweet sickly taste. Coffee was a great let down. Our room showers were a let down. The cubicle is so small to accommodate for the massive bath which is a waste of space. Shower leaks through the shower door. The floor towel was soaked and had to use another to step on to a dryer towel.
Response from DoubleTree Shah Alam i-City Team on 18 Apr 2024
Dear Valued Guest, thank you for leaving us a review. Whilst we are pleased that you enjoyed most aspects of your stay, we are disappointed to hear about the shortfalls in service that impacted your stay experience. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for further improvements. We look forward to welcoming you back to our hotel again soon. Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Nisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024
Response from Priyadarshini Richard on 15 Apr 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and comfortable. There is a parking free of 30 dollars a day.
Stayed 2 nights in Mar 2024
Response from DoubleTree Shah Alam i-City Team on 19 Mar 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

sheirella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from DoubleTree by Hilton Shah Alam i-City Team on 31 Jan 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

gavin

Business traveller
Liked: Amenities
Brand new and impressive property Great views
Stayed 1 night in Jan 2024
Response from DoubleTree by Hilton Shah Alam i-City Team on 31 Jan 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, room comfort
KL stay 2025
Toilet basin was choke
Stayed 1 night in Jan 2024
Response from DoubleTree by Hilton Shah Alam i-City Team on 31 Jan 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 Good

FARIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from DoubleTree Shah Alam i-City Team on 30 Dec 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe!

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from DoubleTree Shah Alam i-City Team on 30 Dec 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe!

10/10 Excellent

Reny

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from DoubleTree Shah Alam i-City Team on 30 Dec 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe!

10/10 Excellent

Sivananthan

Stayed 1 night in Nov 2023
Response from DoubleTree Shah Alam i-City Team on 30 Dec 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Scott

Stayed 5 nights in Oct 2023
Response from Reservation Team on 4 Nov 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

NOR HANANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
Amazing experience..will come again
Stayed 1 night in Oct 2023
Response from Reservation Team on 4 Nov 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm an American so being unfamiliar with Malaysia i didnt quite know what to expect of hotels in Malaysia. I stayed in room 603 from the middle of august to about a week or so ago. From what i saw and experienced, this is the best, cleanest, highest class hotel i have ever been in, in my life. I stayed briefly in other hotels like Cosmo Hotel in KL centre or 5 senses or other 4 or 5 star hotels near Kuala Lumpur. None of them can compare with double tree in shah Alam. All the other hotels had a mold smell or were unlivable (especially cosmo hotel - which was frankly a terrible experience). The Saujana Hotel was the only other hotel that seemed almost on par but still had a mold mildew smell present. However shah alam doubletree by hilton was in comparison extremely clean, zero mold smell or mildew issues, excellent staff service even in AM hours, a luxurious lobby and restaurant, courteous and helpful staff and managers - essentially a 5 star hotel experience straight from top tier professionals likely trained in switzerland , but in Malayasia. The only downside of double tree in shah Alam was the distance from KL proper, but it is still the best hotel in my opinion, in Malaysia around KL
Stayed 8 nights in Aug 2023
Response from Reservation Team on 19 Sept 2023
Dear Mr. Christopher, Warm Greetings from DoubleTree by Hilton Shah Alam i-City! Thank you for leaving us with a perfect rating, We are so happy to hear you had a great stay with us. We look forward to welcoming you back soon! Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Patricia, Burnaby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and just opened in Aug 2022. We stayed 8 nights and by the second night the staff started to recongize us and greeted us warmly each time. The house keeping staff was also super attentive and helpful checking in on us in the evening to make sure we had enough water bottles and towels for the night. Extra bonus for being next to a mall with an outdoor walk path leading directly from hotel lobby to side entrance of the mall.
Stayed 8 nights in Sep 2023
Response from Reservation Team on 17 Sept 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 Good

Lavinia, Sans Souci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in experience was smooth and great. Cheryl who attended to us was very efficient, welcoming and courteous. Thank you for giving us a lovely stay.
Stayed 1 night in Sep 2023
Response from Reservation on 12 Sept 2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

6/10 Okay

Kulbir

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good but not so good.
Everything was great except for service. Food service was not good, staff not knowledgable.
Stayed 5 nights in Aug 2023
Response from Reservation Team on 23 Aug 2023
Dear Valued Guest, thank you for leaving us a review. Whilst we are pleased that you enjoyed most aspects of your stay, we are disappointed to hear about the services that impacted your stay experience. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for corrective actions. We look forward to welcoming you back to our hotel again soon. Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

xia feng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with a very nice pool for families. Staffs are well trained and very professional. The location is a little bit off if you are in KL for holiday. However, I will stay in this hotel for my next visit as Grab in MY is cheap enough.
Stayed 3 nights in Aug 2023
Response from Reservation Team on 17 Aug 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam I-City Team.

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely give the hotel rate 100/10 Love it and very friendly staff and my room smells great so clean.. i will definitely book again and will consider this my to go hotel in KL 👍🙏
Response from Reservation Team on 4 Aug 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

NOOR ZAKIYAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reservation Team on 4 Aug 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reservation Team on 15 Jul 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 2 nights in Jul 2023
Response from Reservation Team on 15 Jul 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Germaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for business stay
Good food and hotel rooms were clean and spaces.
Stayed 3 nights in Jun 2023
Response from Reservation Team on 24 Jun 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Jinming Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for business travellers whom wants to avoid city center traffic. New, nice, clean. No complaint!
Stayed 1 night in Jun 2023
Response from Reservation Team on 24 Jun 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the attentiveness and also cleanliness. Quiet and great for rest after a day out for work.
Stayed 3 nights in Jun 2023
Response from Reservation Team on 22 Jun 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Reservation Team on 14 Jun 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

4/10 Poor

aileen

Stayed 3 nights in Mar 2023
Response from Best Regards DoubleTree by Hilton Shah Alam i-City on 17 Mar 2023
Dear Valued Guest, Thank you for your feedback. We regret very much to hear that all aspects of your stay did not meet your expectations. In order for us to highlight your concerns with the relevant department and take corrective measures, may we know a few more details from your end so that we can ensure we improve our service offering in the future. We hope you will give us another opportunity to make it right!

10/10 Excellent

Paul Kenneth

Stayed 1 night in Feb 2023
Response from Sincerely –DoubleTree by Hilton Shah Alam i-City on 17 Mar 2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.

10/10 Excellent

SU LENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from DoubleTree Shah Alam i-City Team on 24 Dec 2022
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely,

8/10 Good

V V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Reservation Team on 13 Dec 2022
Dear Valued Guest, Thank you for leaving us with a good rating. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

8/10 Good

MANOJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 2 night Stay
Reached the hotel and was warmly welcomed by Ms. Noor Front Desk Manager who ensured our stay was going to be comfortable. Rooms are very modern and clean. Staff welcoming Breakfast buffet variety was well served Next to the mall which is just a minute walk from the hotel. Will recommend travellers to stay.
Stayed 2 nights in Nov 2022
Response from Reservation Team on 11 Dec 2022
Dear Mr Manoj, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was okay. The rating given here is for the state of the hotel currently. There are still room for improvements. Anyway, when you enter the lobby, you’ll be greeted with a very posh and grand interior, very bright and lively and much like a open concept theme. Check in was a breeze as there are ample counters to service the guests. As for the service staff I would give a 10/10. Jo Ann was very warm and welcoming to us after a very wet drive over from KL. Gave us warm cookies and did a follow up check if the room was satisfactory. Hotel is still very new (roughly 4 months old) and some levels are still undergoing upgrades to be service worthy. If you’re looking for a short trip to Shah Alam, definitely one place to look out for as its next to I-city and quite a near drive to Setia City Mall. The room I booked was a King Premium Suite with a bathtub and separate living room, it’s not as spacious as some other Suites in other hotels and we were given quite a low level of the property. Some toilet fitting were not fixed properly so it’s just sitting on the table, housekeeping should probably have handled it before our stay. Also, the toilet floor felt quite oily for some reason. Breakfast was similar to what’s presented in most of the Doubletree Hilton, which I admire and love the consistency.
Stayed 1 night in Nov 2022
Response from Reservation Team on 27 Nov 2022
Dear Ms Debra, Thank you for leaving us with a great review. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for further improvements. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Jennifer Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Faiyaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new property in shah alam Icity. It is a lil far from the airport but a beautiful property.
Stayed 3 nights in Oct 2022
Response from Reservation Team on 8 Oct 2022
Dear Mr Faiyaz, Thank you for leaving us with a review. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Wong

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Gagan Talwar, General Manager on 27 Sept 2022
Dear Wong,Thank you for your superb review. We hope to welcome you again soon.

10/10 Excellent

WEI KHENG

Stayed 2 nights in Aug 2022

10/10 Excellent

ROSMADI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2022
Response from Reservation Team on 6 Sept 2022
Dear Valued Guest, thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely - DoubleTree Shah Alam i-City Team

10/10 Excellent

Rio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方、みんな優しく安心して過ごすことが出来ました。周りも夜のテーマパークやショッピングモールなどがあり、市内に行かなくても楽しむことができます。ただ、クアラルンプール市内からは遠いところだけが難点です。
Stayed 3 nights in Mar 2024
Response from DoubleTree Shah Alam i-City Team on 19 Mar 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

JungHun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Priyadarshini Richard on 1 Feb 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

BYUNGJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from DoubleTree by Hilton Shah Alam i-City Team on 31 Jan 2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 Good

Frode

Stayed 4 nights in Jan 2024
Response from DoubleTree by Hilton Shah Alam i-City Team on 31 Jan 2024
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

8/10 Good

Queenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room nice view
Hotel very clean. Nice view. Iverall is good ..It just pillow too low.
Stayed 1 night in Dec 2023
Response from DoubleTree by Hilton Shah Alam i-City Team on 31 Jan 2024
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

10/10 Excellent

chui fung

Liked: Cleanliness
Stayed 6 nights in Dec 2023
Response from DoubleTree Shah Alam i-City Team on 30 Dec 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

4/10 Poor

Cheah Hung

Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Reservation Team on 18 Nov 2023
Dear Valued Guest, Thank you for your feedback. We regret very much to hear that all aspects of your stay did not meet your expectations. In order for us to highlight your concerns with the relevant department and take corrective measures, may we know a few more details from your end so that we can ensure we improve our service offering in the future. We hope you will give us another opportunity to make it right! Best Regards DoubleTree by Hilton Shah Alam i-City team

10/10 Excellent

Tomoka

Stayed 2 nights in Oct 2023
Response from Reservation Team on 25 Nov 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Arman

Stayed 3 nights in Oct 2023
Response from Reservation Team on 4 Nov 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 Excellent

Aya

Stayed 1 night in Oct 2023
Response from Reservation Team on 1 Nov 2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 Good

TAKAYUKI

Stayed 1 night in Oct 2023
Response from Reservation Team on 31 Oct 2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

10/10 Excellent

RINKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でルームサービスも充実でした。
Stayed 3 nights in Sep 2023
Response from Reservation on 29 Sept 2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

8/10 Good

Hee Cheol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Reservation on 9 Sept 2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team