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Expedia-verified reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Presidential Suite, Business Lounge Access
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Grand Deluxe, Guest room, 1 King, Wawel or Vistula view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Studio, 1 King Bed, Business Lounge Access
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Deluxe, Guest room, 2 Twin/Single Bed(s)
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe, Guest room, 2 Twin/Single Bed(s)
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club room, Club lounge access, Guest room, 1 King
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 King Bed, Business Lounge Access
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe, Guest room, 1 King, City or Atrium view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club room, Club lounge access, Guest room
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 Bedroom, Business Lounge Access
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Krakow hotel in City Centre, near Main Market Square

Popular property highlights

Free wired high-speed Internet
Indoor pool
Business centre
Smoke-free property
24-hour front desk

Location

Located in City Centre, this luxury hotel is within 6 mi (10 km) of STU Theatre, Krakow Philharmonic and Planty Park. Stained Glass Museum and Dragon's Den are also within 6 mi (10 km).

Hotel features

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site.

Room amenities

All 232 rooms offer WiFi, 24-hour room service and LED TVs with satellite channels. Guests will also find minibars, premium bedding and coffee/tea makers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Sheraton Grand Krakow provides a sauna, a fitness centre and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business centre. Event facilities measure 5382 square feet (500 square metres). This luxury hotel also offers a rooftop terrace, spa services and tour or ticket assistance. For a surcharge, the property provides a round-trip airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service. Parking is available on-site at a surcharge.

Sheraton Grand Krakow is a smoke-free property.

  • Express check-in
  • Coffee/tea in common areas
  • Lift
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 2
  • Train station drop-off (surcharge)
  • Indoor pool
  • 24-hour front desk
  • Business centre
  • Billiards or pool table
  • Porter
  • Express check-out
  • Meeting rooms
  • Built in 2004
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 500
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Train station pickup (surcharge)
  • Concierge services
  • Conference space size (feet) - 5382
  • Gift shops or newsstand
  • Ballroom
  • Total number of rooms - 232
  • Number of floors - 5
  • Wedding services
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Dutch
  • French
  • German
  • Italian
  • Spanish
  • Polish
  • Russian

Parking

Self parking (surcharge)

Room Amenities

Sheraton Grand Krakow offers 232 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Krakow hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Minibar
  • LED TV
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

The Olive – This restaurant serves breakfast, lunch and dinner.

SomePlace Else Sports Bar – Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

  • Free bicycles on site
  • Golfing nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 183.6 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay for free
  • Dogs and cats only
  • 2 per room (up to 25 kg)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
  • Fee for in-room wireless Internet: PLN 45 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: PLN 45 per 24-hour period (rates may vary)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self-parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Rollaway bed fee: PLN 183.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Hotel
  • Sheraton

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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