Title: Sheraton Grand Krakow Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Grand Krakow Travelers find urban tranquility at this Krakow hotel where relaxing saunas, rejuvenating spa treatments, and the excellent Anima restaurant await ## Photo gallery for Sheraton Grand Krakow ![Room amenity - Sheraton Grand Krakow (Kraków)](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/cf8dbd2b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Tatsiana Navitskaya](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/90249c9c-ac00-4619-86e2-fe480dccdde7-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Outdoor banquet area - Sheraton Grand Krakow (Kraków)](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/afbabbf5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Sheraton Grand Krakow (Kraków)](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/13ee3212.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk - Sheraton Grand Krakow (Kraków)](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/w3994h2667x2y0-070995d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sheraton Grand Krakow, in the city center, offers a peaceful retreat with a rooftop terrace and garden. Relax in the sauna or book spa treatments like hot stone massages before dining at Anima restaurant. Enjoy high-speed WiFi and dry cleaning, with consistently praised staff. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £122 includes taxes & fees 2 Feb - 3 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1060262&PinnedHotelID=1060262&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Room, 1 King Bed (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/e004cefa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (View) 9.2 Wonderful 28 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - 301 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Grand Room, 1 King Bed (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/72b2a87a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed (View) 8.4 Very good 10 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - 301 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/72b2a87a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - 301 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Studio, 1 King Bed ![Club Studio, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/f595afb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Studio, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite, 1 Bedroom ![Deluxe Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/d8ddddf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Separate bedroom Premium bedding - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/1f8d20fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - 301 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Grand Suite, 1 Bedroom ![Grand Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/618eed7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - Sleeps 4 - 1 Double Bed ### View all photos for Royal Suite, 1 Double Bed ![Royal Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/w3997h2666x3y0-60f6da02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 Double Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Room, 2 Single Beds (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/c8c0af22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds (View) 9.0 Wonderful 16 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - 301 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Grand Room, 2 Single Beds (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1070000/1060300/1060262/1f8d20fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Single Beds (View) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Blackout curtains Premium bedding Hairdryer - 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Destigo Hotels Kraków Old Town - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.6 Exceptional 246 reviews £93 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Unicus-Palace.h97190892.Hotel-Information?chkin=2026-2-18&chkout=2026-2-19&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=508f2d67-a494-413b-a2aa-b99f78c67f4d&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/71000000/70940000/70938000/70937934/783e54f0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Krakow Airport Balice - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,000 reviews £75 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Krakow-Hotels-Hampton-Inn-Krakow.h70937934.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=508f2d67-a494-413b-a2aa-b99f78c67f4d&top_cur=GBP) Ad ![International cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6250000/6240100/6240065/fcbd860e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Golden Tulip Krakow City Center Kraków City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 468 reviews £92 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Krakow-Hotels-Golden-Tulip-Krakow-City-Center.h6240065.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=508f2d67-a494-413b-a2aa-b99f78c67f4d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information) ## About the area Located on a river, Sheraton Grand Krakow is in Kraków City Centre, a neighbourhood in Kraków. Czartoryski Museum and Old Synagogue are cultural highlights, and some of the area's notable landmarks include Smok Wawelski Statue and Main Market Square. Wawel Cathedral and St. Mary's Basilica are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Kraków travel guide](https://www.expedia.co.uk/Krakow.dx6035306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.05571%2C19.93083&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c6KxumP3S4sG-gZgBqrLaAa5W_Q=) Ul. Powisle 7, Kraków, Lesser Poland, 31-101 ### What's nearby - ![Planty Park showing château or palace and heritage architecture](https://images.trvl-media.com/place/6066533/7f7e6b57-5993-47dc-b114-1936df6dae52.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Planty Park 3 min walk \- 0.2 miles - ![Wawel Cathedral featuring flowers and a city](https://images.trvl-media.com/place/6066491/877d33df-8e6d-4f5b-ae8b-b13958ce5884.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wawel Cathedral 3 min walk \- 0.2 miles - ![Wawel castle in Krakow, Poland](https://images.trvl-media.com/place/6066493/c2e0f3d5-bc00-4446-943d-bdabfc8d1365.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wawel Castle 5 min walk \- 0.3 miles - ![Main Market Square showing outdoor eating](https://images.trvl-media.com/place/6066483/bbc29ecb-bcdd-4fca-afc3-b58f67630c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Market Square 9 min walk \- 0.5 miles - ![St. Mary\'s Basilica showing a square or plaza, a statue or sculpture and street scenes](https://images.trvl-media.com/place/6066485/9fdcf697-53ba-4fcf-99a8-a6d9a02f7121.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mary's Basilica 11 min walk \- 0.6 miles ### Getting around - Turowicza Station 6 min drive - Sanktuarium Bożego Miłosierdzia Tram Stop 6 min drive - Kraków (KRK-John Paul II - Balice) 27 min drive ### Restaurants - groble restaurant & bar 2 min walk - Streat Slow Food Kiosk 4 min walk - KROMA 3 min walk - Restauracja Biała Róża 5 min walk - Tandoori Flame 5 min walk ## About this property ### Sheraton Grand Krakow Luxury hotel near Wawel Castle Located close to Smok Wawelski Statue and Wawel Cathedral, Sheraton Grand Krakow provides a rooftop terrace, a garden and a library. For some rest and relaxation, visit the sauna, and indulge in a Thai massage, aromatherapy or a facial. The on-site restaurant, Anima, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. Other perks at this hotel include: - An indoor pool - Full breakfast (surcharge), self-parking (surcharge) and airport pick-up service (surcharge) - An electric car charging station, express check-out and express check-in - Smoke-free property, luggage storage and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All 230 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with shower/bath combinations and free toiletries - LED TVs with satellite channels - Wardrobes/cupboards, free infant beds and coffee/tea makers ## Similar properties ![Al fresco dining, serves lunch and dinner](https://images.trvl-media.com/lodging/93000000/92140000/92139800/92139765/w5000h4163x0y3-a60ba1cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stradom House, Autograph Collection Kraków City Centre - Pool - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 123 reviews £144 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=92139765&PinnedHotelID=92139765&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18440000/18436300/18436288/5f686923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Krakow Old Town Kraków Old Town - Pool - Hot tub - Spa - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - 24-hour airport pick-up shuttle (surcharge) - Train station pick-up and drop-off shuttle (surcharge) - Parking on site (PLN 125 per night; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: PLN 122 for adults and PLN 61 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Anima - Roof Top Terrace - SomePlace Else Sports Bar ### Things to do - 24-hour health club - Billiards/pool table - Indoor pool - Library - Sauna - TV in common areas ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 5,382 square feet of conference space - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - On a river - Rooftop terrace - Vegetable garden ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Sports massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Grab bar near toilet (84 centimetre high) - Height-adjustable showerhead - Lever door handles - Lift (112 centimetre wide door) - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk (76 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Ballroom - Biodegradable coffee stirrers available - Built in 2004 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - Reception hall - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - Late-night room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night, plus a one-off cleaning fee of PLN 215 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 17 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for PLN 185.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately PLN 122 for adults and from PLN 61 for children - Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3) - Self-parking fee: PLN 125 per night (in/out privileges) - Pet fee: PLN 100.00 per accommodation, per night plus a one-off PLN 215 cleaning fee - Service animals are exempt from fees - Rollaway bed fee: PLN 185.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Krakow Sheraton Hotel Sheraton Krakow Krakow Hotel Sheraton Krakow Sheraton Hotel Sheraton Hotel Krakow Sheraton Grand Krakow Hotel Sheraton Grand Krakow Kraków Sheraton Grand Krakow Hotel Kraków ## Frequently asked questions ### Does Sheraton Grand Krakow have a pool? ### How much does it cost to stay at Sheraton Grand Krakow? ### Is Sheraton Grand Krakow pet-friendly? ### How much is parking at Sheraton Grand Krakow? ### What time is check-in at Sheraton Grand Krakow? ### What time is check-out at Sheraton Grand Krakow? ### Does Sheraton Grand Krakow provide a shuttle to the airport? ### Where is Sheraton Grand Krakow located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Grand Krakow Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 712 8 - Good 219 6 - Okay 53 4 - Poor 8 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Lee 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice, clean and spacious. Staff were super friendly and welcoming. Pool and spa area was very nice. ##### Lee Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Brian 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved this hotel, great room, great service and great food. ##### Brian Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Jennifer 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Spacious, clean, and very comfortable rooms! The service is always five stars. ##### Jennifer Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sarah 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was fantastic and the location was super convenient to get to all the best places Krakow has to offer. Would absolutely stay again! ##### Sarah Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Chandrani 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hospitality of the staff and location ##### Chandrani Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Tiago 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Phenomenal staff, especially both hostesses that were working in the ground floor restaurant during the evening. (Maria and another lady that I unfortunately don't know the name) ##### Tiago Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### frederic 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet place with charming staff. ##### frederic Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent stay and friendly / helpful staff ##### Verified traveller Stayed 6 nights in Apr 2025 ### 8/10 Good #### Anna 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is welcoming and helpful. Breakfast had a good variety to fulfill everyone’s preference. The standard room was a ##### Anna Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Dave 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, great food and very friendly and helpful staff. ##### Dave Stayed 12 nights in Jan 2024 ### 10/10 Excellent #### Trevor 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities All as per the review, just a very relaxing place to be with good friendly staff ##### Trevor Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Varun 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely comfortable, clean and well located. Great food and staff! ##### Varun Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Kevin 28 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities An excellent hotel , all staff very helpful and friendly. Will hopefully return. ##### Kevin Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Ben George 8 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay - we asked for breakfast to take away a we had an early excursion booked and it was huge, basically a breakfast and lunch. Staff were so nice and couldn’t have been more helpful ##### Ben George Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Darek 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and service ##### Darek Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Maciej 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing staff, very helpfull, very clean rooms and warm atmosfer ##### Maciej Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Noel 24 Mar 2024 Liked: Amenities The staff was nice and courteous. Overall the hotel excellent. ##### Noel Stayed 1 night in Mar 2024 ### 8/10 Good #### Klaus 26 Oct 2023 Liked: Cleanliness, staff & service Good location to visit the old town ##### Klaus Stayed 1 night in Oct 2023 ### 8/10 Good #### Klaus 13 Jan 2024 Grest location to visit the old town ##### Klaus Stayed 1 night in Jan 2024 ### 10/10 Excellent #### James 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Could not be better Great Hotel. Great Service. Excellent Food/ Great Location ##### James Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Paul 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Stay Location was great, not in the Old Town but very close and with a lovely view of the castle and river. Rooftop bar very pleasant, breakfast buffet excellent and every single staff member we encountered could not have done any more for us. ##### Paul Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Esther 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a wonderful stay at Sheraton Grand Krakow. Everyone was super helpful and knowledgeable. Highly recommend ##### Esther Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Janusz 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is on the river nice trails. Not near tram stop. ##### Janusz Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great and beautiful hotel and a big shoutout to Piotr in the reception. He was super helpful and friendly 😄 ##### Verified traveller Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Douglas 10 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The deluxe view room had a view of the carpark so we had to upgrade to a grand deluxe to get a river view at extra cost. Room was great, breakfast very good and we loved the sky bar. ##### Douglas Stayed 4 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Gołębia 8 Residence](https://www.expedia.co.uk/Krakow-Hotels-Golebia-8-Residence.h6696969.Hotel-Information) > > [G12 Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-G12-Aparthotel.h12226116.Hotel-Information) > > [The Bonerowski Palace Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-The-Bonerowski-Palace-Boutique-Hotel.h1790518.Hotel-Information) > > [Hotel Unicus Palace Old Town - Destigo Hotels](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Unicus-Palace.h97190892.Hotel-Information) > > [Express Kraków Hotel](https://www.expedia.co.uk/Krakow-Hotels-Express-Krakow-Hotel.h920200.Hotel-Information) > > [Tango House Bed & Breakfast](https://www.expedia.co.uk/Krakow-Hotels-Tango-House-Bed-Breakfast.h1882422.Hotel-Information) > > [2 floors apartment with sauna and jacuzzi](https://www.expedia.co.uk/Krakow-Hotels-2-Floors-Apartment-With-Sauna-And-Jacuzzi.h33560193.Hotel-Information) > > [Art Suites Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Art-Suites-Krakow-City-Center.h48243520.Hotel-Information) > > [Main Square Apartments - LoftAffair](https://www.expedia.co.uk/Krakow-Hotels-Market-Square-Home-By-Loft-Affair.h44936775.Hotel-Information) > > [Hotel Santi](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Santi.h6466715.Hotel-Information) > > [Szpitalna 9 Residence](https://www.expedia.co.uk/Krakow-Hotels-Szpitalna-9-Residence.h57230899.Hotel-Information) > > [Betmanowska Main Square Residence Adults Only ](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Betmanowska-Main-Square-Residence.h10639967.Hotel-Information) > > [Hampton by Hilton Krakow Airport](https://www.expedia.co.uk/Krakow-Hotels-Hampton-Inn-Krakow.h70937934.Hotel-Information) > > [Hotel H12](https://www.expedia.co.uk/Krakow-Hotels-Hotel-H12.h78547506.Hotel-Information) > > [Main Square Apartments](https://www.expedia.co.uk/Krakow-Hotels-Meyo-Apartments.h33616945.Hotel-Information) > > [AC Hotel by Marriott Krakow](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information) > > [Florianska 32 by PI Apartments](https://www.expedia.co.uk/Krakow-Hotels-Florianska-32-By-PI-Apartments.h39180646.Hotel-Information) > > [MB Cracow Apartments-Sławkowska 30](https://www.expedia.co.uk/Krakow-Hotels-MB-Cracow-Apartments-Slawkowska-30.h56964999.Hotel-Information) > > [Anny 5 Apartamenty](https://www.expedia.co.uk/Krakow-Hotels-Anny-5-Apartamenty.h109613429.Hotel-Information) > > [Hostel Rynek 7 - Hostel](https://www.expedia.co.uk/Krakow-Hotels-Hostel-Rynek-7-Hostel.h2673754.Hotel-Information) > > [New Port Hotel](https://www.expedia.co.uk/Krakow-Hotels-New-Port-Hotel.h69712724.Hotel-Information) > > [Feniks fragola Apartments](https://www.expedia.co.uk/Krakow-Hotels-Feniks-Fragola-Apartments.h21507818.Hotel-Information) > > [P&J Apartments](https://www.expedia.co.uk/Krakow-Hotels-PJ-Apartments.h4032438.Hotel-Information) > > [Antique Apartments - Plac Szczepanski](https://www.expedia.co.uk/Krakow-Hotels-Antique-Apartments-Plac-Szczepanski.h2167130.Hotel-Information) > > [G12 Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-G12-Aparthotel.h74147615.Hotel-Information) > > [Apartamenty Bracka 6](https://www.expedia.co.uk/Krakow-Hotels-Apartamenty-Bracka-6.h3096214.Hotel-Information) > > [ Hotel Convictus Cracovia](https://www.expedia.co.uk/Krakow-Hotels-Campanile-Krakow-South-Hotel.h78731248.Hotel-Information) > > [Hotel Pod Roza](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Pod-Roza.h1551423.Hotel-Information) > > [Aparthotel Stare Miasto](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Stare-Miasto.h4310502.Hotel-Information) ---