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Overview of Sheraton Grand Krakow

Photo gallery

Guest reviews

4.7 / 5Exceptional
1,777 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning

Map

Explore the area

Popular LocationSTU Theatre5 min walk
Popular LocationSmok Wawelski Statue5 min walk
RestaurantU Szwagra1 min walk
RestaurantPercheron2 min walk
AirportKrakow (KRK-John Paul II - Balice)16 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking, View

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    Show more
  • Grand Room, 1 King Bed, Non Smoking, View (Wawel or Vistula view)

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    Show more
  • Club Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    Show more
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 King Bed
    Show more
  • Club Room, 1 Double Bed, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Double Bed
    Show more
  • Deluxe Room, 2 Single Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Single Beds
    Show more
  • Grand Room, 2 Single Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Single Beds
    Show more

About this area

Krakow

Located in Krakow, Sheraton Grand Krakow is in the city centre and on a river. STU Theatre and Krakow Philharmonic are cultural highlights, and some of the area's notable landmarks include Smok Wawelski Statue and Dragon's Den. Looking to enjoy an event or a game while in town? See what's going on at Wisla Stadium, or consider a night out at Cellar Under the Rams. Spend some time exploring the area's activities, including golfing.

Visit our Krakow travel guide
Map
Popular Location

What's nearby

  • STU Theatre - 5 min walk
  • Smok Wawelski Statue - 5 min walk
  • Stained Glass Museum - 5 min walk
  • Dragon's Den - 6 min walk
  • Krakow Philharmonic - 6 min walk

Getting around

  • Krakow Lobzow Station - 12 min drive
  • Krakow (KRK-John Paul II - Balice) - 16 min drive

Restaurants

  • The Olive — 1 min walk
  • Qube Vodka Bar and Lounge — 1 min walk
  • U Szwagra - 1 min walk
  • Percheron - 2 min walk
  • Grodzie - 2 min walk

About this property

Sheraton Grand Krakow

Luxury Krakow hotel in City Centre, walk to Dragon's Den
3 restaurants, an indoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site. All 232 rooms feature thoughtful touches such as bathrobes and slippers, plus 24-hour room service and LED TVs with satellite channels. Guests will also find wireless Internet access (surcharge), minibars and premium bedding.
Sheraton Grand Krakow offers 232 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
This Krakow hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

Property amenities

Internet

Available in all rooms: WiFi (PLN 45 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: PLN 75 per night
Electric car charging station
24-hour return airport shuttle (surcharge)
Return train station shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 7 AM–10:30 AM: PLN 99 for adults and PLN 47.50 for children
3 restaurants
2 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Billiards/pool table
Fitness centre
Free bike hire
Indoor pool
Sauna
Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Dutch
English
French
German
Italian
Polish
Russian
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference space (5382 square feet)

Outdoors

Garden
Rooftop terrace

Spa

Massage - deep-tissue
Massage - hot stone
Massage - sports

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

LED TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Pets

Pets stay for free
Dogs and cats only
2 per room (up to 55 lb/25 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 183.6 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: PLN 99 for adults and PLN 47.50 for children (approximately)
  • Fee for in-room wireless Internet: PLN 45 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: PLN 45 per 24-hour period (rates may vary)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self-parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 183.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheraton Grand Krakow Hotel
Sheraton Hotel
Sheraton Grand Krakow Krakow
Sheraton
Sheraton Grand Krakow Hotel Krakow

Guest reviews

4.7
Exceptional
5 - Excellent
1,292
4 - Good
395
3 - Okay
70
2 - Mediocre
12
1 - Poor
8
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great check in experience. Excellent location. Very helpful and attentive staff.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

A great hotel to stay and explore Kraków, staff are friendly and helpful.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel. Near all the places you have to visit. The staff was amazing! Thank you

Stayed 2 nights in Feb 2020