Title: Portal House Apartments Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=76189345&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Portal House Apartments ## Photo gallery for Portal House Apartments ![Front of property - Portal House Apartments (Kraków)](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/0744dc36.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Portal House Apartments (Kraków)](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/2e62e7e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Senior Apartment | Balcony - Portal House Apartments (Kraków)](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/d20e260c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Senior Apartment | Premium bedding, in-room safe, desk, laptop workspace - Portal House Apartments (Kraków)](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/6f25211d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Portal House Apartments (Kraków)](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/093118d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Near the Royal Road, Portal House Apartments offers a serene retreat. Enjoy a sports massage, unwind in the garden or take advantage of laundry facilities and free breakfast buffet. With helpful staff and conference space, this aparthotel is perfect for both relaxation and business. ## Reviews 9.8 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Spa - Outdoor space - 24/7 front desk £72 includes taxes & fees 1 Mar - 2 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Apartment ![Superior Apartment | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/bcd09a46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds - City view - 861 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed ### View all photos for Deluxe Apartment ![Deluxe Apartment | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/305fe88e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds - City view - 861 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Single Beds and 1 Large Single Sofa Bed ### View all photos for Standard Room ![Standard Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/6bbb0f2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually decorated Air conditioning Heating Free cots/infant beds Mini-fridge LCD TV Pillow menu Separate bedroom - City view - 226 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds OR 1 Queen Bed ### View all photos for Junior Apartment ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/a15a629b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Apartment ### Highlights Air conditioning Heating Free cots/infant beds Mini-fridge LCD TV Pillow menu Separate bedroom Premium bedding - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Senior Apartment ![Senior Apartment | Living area | 32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/ac89c0f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Apartment ### Highlights Air conditioning Heating Free cots/infant beds Mini-fridge LCD TV Pillow menu Separate bedroom Premium bedding - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Large Single Bed ## You may also like Ad ![Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69680000/69675700/69675699/7f8c7259_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 1891 Garni Hotel Kraków City Centre - 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Destigo Hotels Kraków Old Town - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 41 reviews £94 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Experior-Boutique-Destigo-Hotels.h113661479.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=eb395a0b-73d5-40b8-9228-0150a294b4ce&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/420000/412500/412480/ae630122_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Krakow City West Krowodrza - Pool - Spa - Pet-friendly - Kids’ pool 8.6 Excellent 1,001 reviews £56 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Krakow-Hotels-Novotel-Krakow-City-West.h412480.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=eb395a0b-73d5-40b8-9228-0150a294b4ce&top_cur=GBP) Ad ![Room amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1070000/1060300/1060262/6776b8a2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Krakow Kraków City Centre - 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Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 688 reviews £137 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Krakow-Hotels-Balthazar-Design-Hotel.h33339543.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=eb395a0b-73d5-40b8-9228-0150a294b4ce&top_cur=GBP) Ad ![International cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6250000/6240100/6240065/fcbd860e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Golden Tulip Krakow City Center Kraków City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 469 reviews £103 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Krakow-Hotels-Golden-Tulip-Krakow-City-Center.h6240065.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=eb395a0b-73d5-40b8-9228-0150a294b4ce&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Portal-House-Apartments.h76189345.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Portal-House-Apartments.h76189345.Hotel-Information) ## About the area Located in Kraków Old Town, a neighbourhood in Kraków, Portal House Apartments is near a train station. Royal Road and Kraków Barbican are notable landmarks, and travellers looking to shop may want to visit Main Market Square and Galeria Krakówska. Wawel Castle and St. Mary's Basilica are two other places to visit that come recommended. [Visit our Kraków travel guide](https://www.expedia.co.uk/Krakow.dx6035306) [View more Aparthotels in Kraków](https://www.expedia.co.uk/Krakow-Apart-Hotels.d6035306-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06177%2C19.94204&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0bFHF56KDBpurU2Fpaif6nN7_Os=) 10 Swietego Krzyza, Kraków, Malopolskie, 33-332 ### What's nearby - ![General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.](https://images.trvl-media.com/place/6156358/8b38efaa-a496-443f-8cb1-0ea13025117a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Road 1 min walk \- 0.0 miles - ![Main Market Square showing outdoor eating](https://images.trvl-media.com/place/6066483/bbc29ecb-bcdd-4fca-afc3-b58f67630c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Market Square 3 min walk \- 0.2 miles - ![St. Mary\'s Basilica showing a square or plaza, a statue or sculpture and street scenes](https://images.trvl-media.com/place/6066485/9fdcf697-53ba-4fcf-99a8-a6d9a02f7121.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mary's Basilica 3 min walk \- 0.2 miles - ![Cloth Hall which includes heritage elements, a square or plaza and a city](https://images.trvl-media.com/place/6066487/123d7b03-878b-4100-aaea-2650a404fc30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cloth Hall 5 min walk \- 0.3 miles - ![Wawel castle in Krakow, Poland](https://images.trvl-media.com/place/6066493/c2e0f3d5-bc00-4446-943d-bdabfc8d1365.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wawel Castle 14 min walk \- 0.8 miles ### Getting around - Sanktuarium Bożego Miłosierdzia Tram Stop 9 min drive - Kraków Główny Station 17 min walk - Kraków (KRK-John Paul II - Balice) 36 min drive ### Restaurants - Bull Pub 2 min walk - House of Beer 1 min walk - Moaburger 1 min walk - Wódka 1 min walk - Taj 2 min walk ## About this property ### Portal House Apartments Along with spa services, this smoke-free aparthotel has conference space and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and an LCD TV with satellite channels. Added amenities include premium bedding, a rainfall shower and a pillow menu. Housekeeping is available on request. Portal House Apartments offers 20 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and in-room massages can be requested. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/11000000/10640000/10640000/10639967/4de5cb3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Betmanowska Main Square Residence Adults Only Kraków Old Town - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,139 reviews £115 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=10639967&PinnedHotelID=10639967&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29750000/29746900/29746886/73ae2999.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amber Design Residence Kraków Old Town - Free Wi-Fi - Air-conditioning - Gym - Parking available 9.8 Exceptional 1,002 reviews £59 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=29746886&PinnedHotelID=29746886&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment | Hypo-allergenic bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/38000000/37190000/37189400/37189378/a7cdfb4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ermine Suites Kraków Old Town - 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9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=6308208&PinnedHotelID=6308208&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed (Saltu) | In-room safe, individually decorated, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/23000000/22800000/22798300/22798264/2b676a60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Szewska 22 Boutique Kraków Old Town - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping 9.6 Exceptional 377 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=22798264&PinnedHotelID=22798264&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2740000/2733100/2733032/0da118df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Unicus Krakow Old Town - Destigo Hotels Kraków Old Town - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,000 reviews £94 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=2733032&PinnedHotelID=2733032&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/8000000/7870000/7865200/7865157/9cd5018b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krakow For You Kraków Old Town - Kitchen - Pet-friendly - Free Wi-Fi - Outdoor space 9.0 Wonderful 281 reviews £46 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=7865157&PinnedHotelID=7865157&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76189345,10639967,29746886,37189378,2693247) ## Property amenities ### Pool/Spa - Deep-tissue massages - In-room massages - Sports massages ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi - Free WiFi has a 2-device limit ### Parking and transport - Offsite parking available (PLN 100 per day); reservations required - 24-hour return airport shuttle on request for a surcharge ### Family friendly - Children stay free (see details) - Highchair ### Food and drink - Cleaning supplies - Coffee/tea maker - Electric kettle - Microwave - Mini-fridge ### Dining - Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends ### Bedrooms - Pillow menu - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Outdoor areas - Garden - Outdoor furniture ### Work spaces - 377 square feet of conference space - Laptop workspace - Meeting room ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Free bottled water - Housekeeping on request - Luggage storage - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a historical district - In the city centre - Near a train station - Near an outlet shopping centre ### Things to do - Billiards/pool table - Bicycle rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - 20 units - Banquet hall - Cleaning products are eco-friendly - Garden - Housekeeping (on request) ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: PLN 100 per day (1476 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Free in-room WiFi has a 2-device limit ### Property is also known as Portal House Apartments Kraków Portal House Apartments Aparthotel Portal House Apartments Aparthotel Kraków ## Frequently asked questions ### Is Portal House Apartments pet-friendly? ### How much does it cost to stay at Portal House Apartments? ### What time is check-in at Portal House Apartments? ### What time is check-out at Portal House Apartments? ### Does Portal House Apartments provide a shuttle to the airport? ### Where is Portal House Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Portal House Apartments Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.8 Property conditions & facilities 10 - Excellent 161 8 - Good 27 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ## Reviews ### 8/10 Good #### Rosena 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place, really close to the main square and the hotel staff were so lovely! The breakfast was great too! ##### Rosena Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Gill 6 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean room, comfortable bed, good choice for breakfast and friendly, helpful staff. Hotel in a quiet street but within 2mins of main square and 10mins from main train station, 25mins from airport. Wouldn't hesitate to recommend and would definitely choose again if returning to Kraków. ##### Gill Stayed 4 nights in Feb 2026 ### 10/10 Excellent #### Mykhailo 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication An exceptionally comfortable stay in Kraków’s Old Town. ##### Mykhailo Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kelly 3 Nov 2025 Liked: Cleanliness, amenities, communication Spotlessly clean, perfect location....stay here ##### Kelly Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Nikki Louise 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The deluxe apartment was perfect and spacious. Very clean and staff happy to come in when asked to change towels and clean. ##### Nikki Louise Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Tam 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication We booked the Superior Apartment which has a large living room, kitchen, bedroom with 1 queen bed and 1 twin bed. Clean large bathroom. Plenty of closet spaces. We loved it. Highly recommend. Short walk to Old Town, Wawel Castle and other attractions. ##### Tam Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Hazel 11 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Room spotless, staff friendly, breakfast superb ##### Hazel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Monique 19 Sept 2025 Liked: Cleanliness, room comfort, communication #### Great stay, amazing location! Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful. ##### Monique Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Stephen 16 Sept 2025 Liked: Cleanliness, room comfort, communication Breakfast was very good every day. Staff friendly and helpful. Loved the kitchen. ##### Stephen Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kurt 17 May 2025 Liked: Cleanliness, communication Very clean, staff very helpful, great location and great breakfast. ##### Kurt Stayed 3 nights in May 2025 ### 10/10 Excellent #### dennis 29 Aug 2025 Liked: Cleanliness, amenities Centrally located to town square. The staff was very helpful. ##### dennis Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Jon 11 Sept 2025 Liked: Cleanliness, room comfort, communication #### 3 nigjts We stayed 3 nights. This hotel was excellent. The staff was fantastic, our room was clean and large and the breakfast was great. Walking distance to the many restaurants. ##### Jon Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David 12 Sept 2025 Liked: Cleanliness, room comfort, communication #### Highly recommended. The hotel was quiet and very convenient to the centre of Krakow with restaurants close by. The staff were friendly and helpful. Breakfast was enjoyable with a wide variety of foods. We had a very pleasurable stay and would highly recommend staying there. ##### David Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Antti-Tuomas 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent location, friendly staff, comfortable room, airconditioning very good! Breakfast was very good, plenty of different foods and varied from day to day which was nice. ##### Antti-Tuomas Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Simon 28 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great accommodation with helpful friendly staff ##### Simon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jacqueline 18 Jul 2025 Liked: Cleanliness, room comfort, communication #### Great location This was our second stay here and it is in a perfect location for enjoying all that Krakow has to offer. It is exceptionally clean both in public areas and in the room. The breakfast is basic but good enough to set you up for a days sightseeing. ![Front of building](https://a.travel-assets.com/ugc/hotel-reviews/973333b5-8d54-4705-ae65-8bb8916307b8-1752863088091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Staircase](https://a.travel-assets.com/ugc/hotel-reviews/8c4c6e22-af12-4eb1-9cbb-268a2f55df0f-1752863120088.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hallway](https://a.travel-assets.com/ugc/hotel-reviews/0d8dac4c-ebb7-43fa-8b05-cf17a1f72a31-1752863119599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room](https://a.travel-assets.com/ugc/hotel-reviews/abf2f521-c223-4584-a189-cdbec9b7032b-1752863119690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacqueline Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Kate 17 Jul 2025 Liked: Cleanliness, room comfort, communication #### Wonderful stay! We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again! ##### Kate Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Sophie 9 Sept 2025 Liked: Cleanliness, room comfort, communication #### Perfect located hotel The rooms are neat and tidy. Beds a bit hard and uncomfortable. Staff at the reception and in the breakfast restaurant were very helpful. Really nice people working at the hotel - willing to help and advise. They made us feel welcome. The location of the hotel is perfect - right in the center of the old town and just a short walk from the main square. ##### Sophie Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### André 3 Aug 2024 Liked: Cleanliness, communication Excellent location, nice hotel and staff. ##### André Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Hanna 22 Jun 2025 Liked: Cleanliness, room comfort, communication Clean and well maintained hotel. Surprisingly quiet at night, no noise from outside. Breakfast was really good! ##### Hanna Stayed 1 night in Jun 2025 ### 10/10 Excellent #### randy 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff were all very kind, and helpful. Knew the area well, and was able to give me pointers to maximize my trip! 12/10 will definitely stay again. ##### randy Stayed 3 nights in May 2025 ### 10/10 Excellent #### Colleen 22 Sept 2024 Liked: Cleanliness, amenities, room comfort, communication Central location, friendly and helpful staff and the breakfast was really yummy ##### Colleen Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Harriet 22 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything it says on the tin and more, attentive staff, great breakfast, fabulous apartments! ##### Harriet Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Iwona 17 Jun 2024 Liked: Cleanliness, room comfort, communication Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff ##### Iwona Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Connor 2 May 2024 Liked: Cleanliness, property conditions & facilities, communication Great staff, wonderful room and an excellent breakfast. ##### Connor Stayed 1 night in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Polonia Hotel](https://www.expedia.co.uk/Krakow-Hotels-Polonia-Hotel.h109626.Hotel-Information) > > [Dada Premium Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Dada-Premium-Aparthotel.h79777941.Hotel-Information) > > [Plaza Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Plaza-Boutique-Hotel.h22294585.Hotel-Information) > > [Ventus Rosa Boutique Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Brilliant-Residence-Aparthotel.h44531984.Hotel-Information) > > [Hotel Kazimierz II](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kazimierz-II.h1525142.Hotel-Information) > > [Liebeskind Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-ALiebeskind-Boutique-Hotel.h60600221.Hotel-Information) > > [MB Cracow Apartments-Plac Na Groblach 6](https://www.expedia.co.uk/Krakow-Hotels-MB-Cracow-Apartments-Plac-Na-Groblach-6.h56964760.Hotel-Information) > > [Art Suites Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Art-Suites-Krakow-City-Center.h48243520.Hotel-Information) > > [Central Palace](https://www.expedia.co.uk/Krakow-Hotels-Central-Palace-By-Habitan.h34569677.Hotel-Information) > > [1891 Garni Hotel](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information) > > [Hotel Kazimierz I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kazimierz-I.h481733.Hotel-Information) > > [Aparthotel Pergamin](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Pergamin.h3959987.Hotel-Information) > > [inQse Krakow | Brewery Residence](https://www.expedia.co.uk/Krakow-Hotels-EXCLUSIVE-Aparthotel.h11299480.Hotel-Information) > > [Metropolitan Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Metropolitan-Boutique-Hotel.h6308208.Hotel-Information) > > [Leonardo Boutique Hotel Krakow Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Legend.h16653628.Hotel-Information) > > [AC Hotel by Marriott Krakow](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information) > > [Garden Palace - Loftaffair Collection](https://www.expedia.co.uk/Krakow-Hotels-Dream-Garden-Palace.h17812984.Hotel-Information) > > [ Leonardo Boutique Hotel Krakow City Center](https://www.expedia.co.uk/Krakow-Hotels-Metropolis-Design-Hotel.h8763825.Hotel-Information) > > [Express Kraków Hotel](https://www.expedia.co.uk/Krakow-Hotels-Express-Krakow-Hotel.h920200.Hotel-Information) > > [Hampton by Hilton Krakow Airport](https://www.expedia.co.uk/Krakow-Hotels-Hampton-Inn-Krakow.h70937934.Hotel-Information) > > [Old Time Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Old-Time-Aparthotel.h108812001.Hotel-Information) > > [MR67 Mayera Rapaporta ](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rapaport.h67398705.Hotel-Information) > > [Hotel Krupnicza 30](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Krupnicza-30.h88847664.Hotel-Information) > > [INX Design Hotel](https://www.expedia.co.uk/Krakow-Hotels-INX-Design-Hotel.h18946612.Hotel-Information) > > [Aparthotel Old Town](https://www.expedia.co.uk/Krakow-Hotels-Pergamin-Apartments-Old-Town.h16004145.Hotel-Information) > > [ Hotel Convictus Cracovia](https://www.expedia.co.uk/Krakow-Hotels-Campanile-Krakow-South-Hotel.h78731248.Hotel-Information) > > [Aparthotel Cracovia Residence](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Cracovia-Residence.h77945248.Hotel-Information) > > [New Port Hotel](https://www.expedia.co.uk/Krakow-Hotels-New-Port-Hotel.h69712724.Hotel-Information) > > [No.23 Premium Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-No23-Premium-Aparthotel.h93701007.Hotel-Information) ---