Title: Portal House Apartments Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Portal House Apartments Aparthotel with free breakfast, steps from Royal Road ![Superior Apartment | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/bcd09a46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment | Private kitchen | Mini-fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/b5337cca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/81543ec4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/254ce563.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Senior Apartment | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/6f25211d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Near the Royal Road, Portal House Apartments offers a serene retreat. Enjoy a sports massage, unwind in the garden or take advantage of laundry facilities and free breakfast buffet. With helpful staff and conference space, this aparthotel is perfect for both relaxation and business. 9.6 Exceptional ## Popular amenities - - Spa - 24/7 front desk - Air conditioning - Outdoor space - Free WiFi £92 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=76189345&PinnedHotelID=76189345&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Superior Apartment | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/bcd09a46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds - 861 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed ![Deluxe Apartment | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/305fe88e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Free cots/infant beds - 861 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Single Beds and 1 Large Single Sofa Bed ![Standard Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/6bbb0f2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually decorated Air conditioning Heating Free cots/infant beds Mini-fridge LCD TV Pillow menu Separate bedroom - 226 sq ft - City view - Sleeps 3 - 2 Single Beds OR 1 Queen Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/a15a629b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Apartment ### Highlights Air conditioning Heating Free cots/infant beds Mini-fridge LCD TV Pillow menu Separate bedroom Blackout curtains - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Senior Apartment | Living area | 32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/77000000/76190000/76189400/76189345/ac89c0f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Apartment ### Highlights Air conditioning Heating Free cots/infant beds Mini-fridge LCD TV Pillow menu Separate bedroom Blackout curtains - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Large Single Bed ## You may also like Ad ![Classic Room, 1 King Bed | In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/94000000/93470000/93466100/93466057/66e881ab.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Crown Krakow Center - Handwritten Collection ACCOR Krowodrza - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.6 Exceptional 153 reviews £82 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Krakow-Hotels-Crown-Krakow-Handwritten-Collection.h93466057.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=f9f1c40b-c61f-4ecf-8db7-32d1cb947b0f&top_cur=GBP) Ad ![Designer toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/2000000/1560000/1551500/1551423/2c100d45.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Pod Roza Kraków Old Town - 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Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews £90 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=f9f1c40b-c61f-4ecf-8db7-32d1cb947b0f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Portal-House-Apartments.h76189345.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Portal-House-Apartments.h76189345.Hotel-Information) ## About the area Located in Kraków Old Town, a neighbourhood in Kraków, Portal House Apartments is near a train station. Royal Road and Kraków Barbican are notable landmarks, and travellers looking to shop may want to visit Main Market Square and Galeria Krakówska. St. Mary's Basilica and Oskar Schindler Factory are two other places to visit that come recommended. [Visit our Kraków travel guide](https://www.expedia.co.uk/Krakow.dx6035306) [View more Aparthotels in Kraków](https://www.expedia.co.uk/Krakow-Apart-Hotels.d6035306-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06178%2C19.94201&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5fTeL9-EkcWInxERXpF5I5mxcr0=) 10 Swietego Krzyza, Kraków, Malopolskie, 33-332 ### What's nearby - Royal Road - 1 min walk - 0.0 miles - Main Market Square - 3 min walk - 0.2 miles - St. Mary's Basilica - 3 min walk - 0.2 miles - Galeria Krakówska - 8 min walk - 0.4 miles - Wawel Castle - 14 min walk - 0.8 miles ### Getting around - Kurdwanów P+R Station - 9 min drive - Kraków Główny Station - 17 min walk - Kraków (KRK-John Paul II - Balice) - 28 min drive ### Restaurants - ‪House of Beer - ‬1 min walk - ‪Bull Pub - ‬2 min walk - ‪Taj - ‬2 min walk - ‪Milkbar Tomasza - ‬1 min walk - ‪Wódka - ‬1 min walk ## About this property ### Portal House Apartments Aparthotel with free breakfast, steps from Royal Road Along with spa services, this smoke-free aparthotel has conference space and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and an LCD TV with satellite channels. Comforts include premium bedding and a pillow menu. Other touches available are a minibar and a rainfall shower. Housekeeping is available on request. Portal House Apartments offers 20 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on request and in-room massages can be requested. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages. ## Similar properties ![Garden](https://images.trvl-media.com/lodging/30000000/29750000/29746900/29746886/77ad4b49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amber Design Residence Kraków Old Town - Free WiFi - Air conditioning - Gym - Parking available 9.8 Exceptional 1,010 reviews £83 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=29746886&PinnedHotelID=29746886&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, 1 King Bed | Jetted bathtub](https://images.trvl-media.com/lodging/5000000/4320000/4310600/4310502/c503f683.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Stare Miasto Kraków Old Town - Kitchen - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 1,216 reviews £82 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=4310502&PinnedHotelID=4310502&HadPinnedHotel=true®ionId=-1&adults=2) ![Dragons Cave | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/103000000/102440000/102433000/102432946/4e5c80fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nomadic Urban Premium Suites Kraków Old Town - 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3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6482473&PinnedHotelID=6482473&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2700000/2693300/2693296/8315e25f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Wawel Kraków Old Town - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,007 reviews £105 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2693296&PinnedHotelID=2693296&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Deep-tissue massages - In-room massages - Sports massages ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi - Free WiFi has a 2-device limit ### Parking and transport - Offsite parking available (PLN 100 per day); reservations required - 24-hour return airport shuttle on request for a surcharge ### Family friendly - Children stay free (see details) - Highchair ### Food and drink - Cleaning supplies - Coffee/tea maker - Electric kettle - Microwave - Mini-fridge ### Dining - Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends - Minibar ### Bedrooms - Bedroom - Pillow menu - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Outdoor areas - Garden - Outdoor furniture ### Work spaces - 377 square feet of conference space - Laptop workspace - Meeting room ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Free bottled water - Housekeeping (on request) - Luggage storage - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a historical district - In the city centre - Near a train station - Near an outlet shopping centre ### Things to do - Billiards/pool table - Bicycle rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units - Banquet hall - Cleaning products are eco-friendly - Garden - Housekeeping (on request) ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: PLN 100 per day (820 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Free in-room WiFi has a 2-device limit ### Property is also known as Portal House Apartments Kraków Portal House Apartments Aparthotel Portal House Apartments Aparthotel Kraków ## Frequently asked questions ### Is Portal House Apartments pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Portal House Apartments? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Portal House Apartments on 2 Nov 2025 start from £91.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Krakow-Hotels-Portal-House-Apartments.h76189345.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Portal House Apartments? > Check-in begins at 2:00 PM. Late check-in is available during limited hours. ### What time is check-out at Portal House Apartments? > Checkout is at 11:00 AM. ### Does Portal House Apartments provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PLN 120 per vehicle applies. ### Where is Portal House Apartments located? > Located in Kraków Old Town, this aparthotel is within a 5-minute walk of Royal Road, Main Market Square and St. Mary's Basilica. Cloth Hall and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Portal House Apartments Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.4 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 139 8 - Good 24 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Hazel 11 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Room spotless, staff friendly, breakfast superb ##### Hazel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jonathan 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Spacious rooms, great location, friendly staff, nice breakfast. ##### Jonathan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### dennis 29 Aug 2025 Liked: Cleanliness, amenities Centrally located to town square. The staff was very helpful. ##### dennis Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Lucy 13 Jul 2025 Liked: Cleanliness, room comfort, communication Great hotel in a fab location! Would definitely book it again ##### Lucy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Tracy 20 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and friendly staff. Communication was excellent and helpful. They texted us when our room was ready. Rooms clean and spacious, beds comfortable. Breakfast was good. Would stay here again. ##### Tracy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kurt 17 May 2025 Liked: Cleanliness, communication Very clean, staff very helpful, great location and great breakfast. ##### Kurt Stayed 3 nights in May 2025 ### 10/10 Excellent #### Antti-Tuomas 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent location, friendly staff, comfortable room, airconditioning very good! Breakfast was very good, plenty of different foods and varied from day to day which was nice. ##### Antti-Tuomas Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Alexa 11 Jul 2025 Liked: Cleanliness, room comfort, communication Awesome!! Staff and accommodations were incredible, clean, and super comfortable. The full breakfast is delicious! ##### Alexa Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### mei yee 21 Jun 2025 Liked: Cleanliness, room comfort, communication The hotel environment is comfortable, the sheets are soft, and the bathroom is big enough! The hotel staff is sincere and attentive! The place is quiet and prosperous! Highly recommend! ##### mei yee Stayed 2 nights in Jun 2025 ### 8/10 Good #### CAROL 26 Jun 2025 Liked: Cleanliness, room comfort, communication #### Short break Lovely hotel ,staff very helpful and friendly, very clean ,breakfast cold or hot buffet type plenty of it,very close to the main square but no noise. would stay again ##### CAROL Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Hanna 22 Jun 2025 Liked: Cleanliness, room comfort, communication Clean and well maintained hotel. Surprisingly quiet at night, no noise from outside. Breakfast was really good! ##### Hanna Stayed 1 night in Jun 2025 ### 8/10 Good #### Martha 30 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice and helpful people at the desk and we enjoyed the breakfasts which were different every day. Apartment was beautiful with plenty of storage and we enjoyed the balcony. My only problem, being a short person, was getting in and out of the tub which had very high sides. ##### Martha Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Sophia 23 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal. ##### Sophia Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Doris 31 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room. ##### Doris Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Andrew 3 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff at the front desk were friendly and offered some great advice when asked about a few of the places I was thinking about visiting. The building sits on a relatively quiet street in the old town, so it is convenient but not as loud as I would imagine other locations might be. The room was clean and spacious but the bed was a little firm for my liking. Despite that, I would definitely stay here again. ##### Andrew Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### randy 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff were all very kind, and helpful. Knew the area well, and was able to give me pointers to maximize my trip! 12/10 will definitely stay again. ##### randy Stayed 3 nights in May 2025 ### 10/10 Excellent #### Simon 28 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great accommodation with helpful friendly staff ##### Simon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### rachel 14 Jun 2025 Liked: Cleanliness, room comfort, communication Fab location just around corner from the main square. We stayed in the top floor apartment which was so spacious and comfortable. We were 3 friends staying together so this was ideal. Lovely breakfast and staff were really helpful and friendly. Would definitely recommend. ##### rachel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Leanne 15 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication What a wonderful stay we had at portal apartments. Very good location. Accessible. I would like to say that the showers were great but maybe having a wet room would be an upgrade. My mum fell getting into the shower. There is no spa on site as like it states on Expedia but they have people come in for massages reasonable priced too! Lovely little balcony. Breakfast was great those cakes were to die for. Many thanks for a lovely stay. Leanne ##### Leanne Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Melody 17 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This place is a Gem just around the corner from everything , old school charm , rooms were beautiful it did get a little noisy for a few hours at night on a Friday but not bad Perfect Place to Stay 👏 ##### Melody Stayed 3 nights in May 2025 ### 8/10 Good #### Victoria 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Our stay at Portal House Apartments was very pleasant and superbly located. Easy to walk in the Old City and easy to get to trams to explore. One star docked for such hard beds! Otherwise the included breakfast was lovely and the accommodations charming. ##### Victoria Stayed 2 nights in May 2025 ### 6/10 Okay #### Mai 3 Aug 2025 Too noisy ##### Mai Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carlo 29 Jun 2025 Liked: Cleanliness, room comfort, communication #### Awesome Job Woytek Place and roo. Was awesome. The front desk (Woytek) went above. Willing to help. ##### Carlo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Uta 29 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication One of the nicest places. Everything perfect. Very kind staff. Good breakfast. They prepared lunch boxes, very yammy. Very clean, quiet and comfortable. Close to everything. Next time in Krakow we definitely stay in Portal House Appartements again. Thank you. We stayed in a Junior Suite. ##### Uta Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Harriet 22 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything it says on the tin and more, attentive staff, great breakfast, fabulous apartments! ##### Harriet Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Sheraton Grand Krakow](https://www.expedia.co.uk/Krakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information) > > [Hotel Atrium](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Atrium.h1066464.Hotel-Information) > > [Hotel Kossak](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Kossak.h2483783.Hotel-Information) > > [1891 Garni Hotel](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Salomon.h69675699.Hotel-Information) > > [Avena Boutique Hotel by Artery Hotels](https://www.expedia.co.uk/Krakow-Hotels-Avena-Boutique-Hotel-By-Artery-Hotels.h24235685.Hotel-Information) > > [Bachleda Luxury Hotel Kraków - MGallery Collection](https://www.expedia.co.uk/Krakow-Hotels-Bachleda-Luxury-Hotel-Krakow-MGallery.h32910506.Hotel-Information) > > [MR67 Mayera Rapaporta](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rapaport.h67398705.Hotel-Information) > > [Holiday Inn Krakow City Centre by IHG](https://www.expedia.co.uk/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information) > > [Hotel Alexander I](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Alexander-I.h1558963.Hotel-Information) > > [Spatz Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Spatz-Aparthotel.h1664665.Hotel-Information) > > [PURO Kraków Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-PURO-Krakow-Kazimierz.h23302515.Hotel-Information) > > [Hotel Lavender](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Lavender.h17264175.Hotel-Information) > > [The Loft Hotel - Adults Only](https://www.expedia.co.uk/Krakow-Hotels-The-Loft-Hotel-Adults-Only.h35727211.Hotel-Information) > > [Leone Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Leone-Aparthotel.h5819385.Hotel-Information) > > [Vienna House by Wyndham Andel's Cracow](https://www.expedia.co.uk/Krakow-Hotels-Vienna-House-Andels-Cracow.h1532606.Hotel-Information) > > [Radisson Blu Hotel, Krakow](https://www.expedia.co.uk/Krakow-Hotels-Radisson-Blu-Hotel.h919307.Hotel-Information) > > [AC Hotel by Marriott Krakow](https://www.expedia.co.uk/Krakow-Hotels-AC-Hotel-Krakow.h67292355.Hotel-Information) > > [Red Brick Apartments](https://www.expedia.co.uk/Krakow-Hotels-Red-Brick-Apartments.h1995770.Hotel-Information) > > [Novotel Krakow Centrum](https://www.expedia.co.uk/Krakow-Hotels-Novotel-Krakow-Centrum.h874941.Hotel-Information) > > [Belle Epoque Residence](https://www.expedia.co.uk/Krakow-Hotels-Belle-Epoque-Residence.h20107528.Hotel-Information) > > [Wine Apartments](https://www.expedia.co.uk/Krakow-Hotels-Wine-Apartments.h18188330.Hotel-Information) > > [Hotel 32 Kraków Old Town](https://www.expedia.co.uk/Krakow-Hotels-Hotel-32-Krakow-Old-Town.h22574246.Hotel-Information) > > [Grand Ascot Hotel](https://www.expedia.co.uk/Krakow-Hotels-Grand-Ascot-Hotel.h18538292.Hotel-Information) > > [Golden Tulip Krakow City Center](https://www.expedia.co.uk/Krakow-Hotels-Golden-Tulip-Krakow-City-Center.h6240065.Hotel-Information) > > [INX Design Hotel](https://www.expedia.co.uk/Krakow-Hotels-INX-Design-Hotel.h18946612.Hotel-Information) > > [Stradonia Serviced Apartments](https://www.expedia.co.uk/Krakow-Hotels-Stradonia-Serviced-Apartments.h11878340.Hotel-Information) > > [Hotel M29](https://www.expedia.co.uk/Krakow-Hotels-Hotel-M29.h42397311.Hotel-Information) > > [Aparthotel Pergamin](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Pergamin.h3959987.Hotel-Information) > > [Metropolitan Boutique Hotel](https://www.expedia.co.uk/Krakow-Hotels-Metropolitan-Boutique-Hotel.h6308208.Hotel-Information) > > [Hotel Wawel Queen](https://www.expedia.co.uk/Krakow-Hotels-Hotel-Wawel-Queen.h37928079.Hotel-Information)