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Pollera

3.0 star property
Hotel in Kraków, a short walk to Main Market Square

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Photo gallery for Pollera

Family Apartment | Private kitchen
Family Apartment | Private kitchen
1 bedroom, free WiFi, bed sheets
Superior Apartment | 1 bedroom, free WiFi, bed sheets
Superior Apartment | Private kitchen

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is £71
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for City Twin Room

1 bedroom, free WiFi, bed sheets

City Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, free WiFi, bed sheets

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Dishwasher
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • 614 sq ft
  • Sleeps 8
  • 1 Double Bed, 2 Double Sofa Beds and 2 Single Beds

View all photos for Family Apartment

Family Apartment | Living area | 55-inch Smart TV with satellite channels, TV

Family Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • 614 sq ft
  • Sleeps 8
  • 1 Double Bed, 3 Single Beds and 2 Double Sofa Beds

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | 1 bedroom, free WiFi, bed sheets

Basic Single Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, free WiFi, bed sheets

Basic Double Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living room | 55-inch Smart TV with satellite channels, TV

Deluxe Apartment, 1 Bedroom

Highlights

Air conditioning
Heating
Dishwasher
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 614 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for City Double Room, City View

City Double Room, City View | 1 bedroom, free WiFi, bed sheets

City Double Room, City View

Highlights

Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View (with parking)

Deluxe Room, City View (with parking) | 1 bedroom, free WiFi, bed sheets

Deluxe Room, City View (with parking)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, free WiFi, bed sheets

Family Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Basic Triple Room

Basic Triple Room | 1 bedroom, free WiFi, bed sheets

Basic Triple Room

Highlights

Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Bedroom, City View

1 bedroom, free WiFi, bed sheets

Deluxe Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

1 bedroom, free WiFi, bed sheets

Basic Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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Best Western Plus Krakow Old Town

Kraków City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,004 reviews
The price is £105
includes taxes & fees
3 Aug - 4 Aug
Best Western Plus Krakow Old Town
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About the area

Map
Ul.Szpitalna 30, Kraków, malopolskie, 31-024

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Galeria Krakówska - 6 min walk - 0.4 miles
  • Wawel Castle - 15 min walk - 0.8 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 28 min drive

Restaurants

  • ‪Szalone Widelce - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Trattoria Degusti - ‬2 min walk
  • ‪Babcia Malina - ‬1 min walk
  • ‪Milkbar Tomasza - ‬2 min walk

About this property

Pollera

Hotel near Main Market Square
Close to Wawel Castle, Pollera provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Tour/ticket information, luggage storage and smoke-free property
  • A banquet hall, a vending machine and a lift
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All guestrooms at Pollera offer comforts such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • 55-inch Smart TVs with premium channels
  • Heating, daily housekeeping and phones

Languages

English, Polish

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Hotel Jan

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; PLN 80 for adults and PLN 80 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 80 for adults and from PLN 80 for children
  • Self-parking fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków

Frequently asked questions

Is Pollera pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pollera?

As of 29 Jul 2025, prices found for a 1-night stay for 2 adults at Pollera on 3 Aug 2025 start from £70.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pollera?

Self-parking is available for PLN 100 per day. Limited spots are available.

What time is check-in at Pollera?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pollera?

Checkout is at 11:00 AM.

Where is Pollera located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Florianska Street and Planty Park are just steps away. Kraków Główny Station is 16 minutes by foot.

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Pollera Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 225 reviews
Rating 8 - Good. 69 out of 225 reviews
Rating 6 - Okay. 14 out of 225 reviews
Rating 4 - Poor. 3 out of 225 reviews
Rating 2 - Terrible. 2 out of 225 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this old hotel in the middle of the old town. Great room with two beds, perfectly clean and great staff. I would come back anytime!
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! The staff makes the difference!
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice room clean and big .Good breakfast as well .Would recommend staying here as just away from main action so quieter.
Stayed 3 nights in Jun 2025

8/10 Good

billy

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in May 2025

10/10 Excellent

Yelena

Liked: Amenities
Great historical location , friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful classy historic property. The hotel is immaculately clean, the beds comfortable, and the decor makes you feel like you're back in the 1940s. Very friendly front desk.Horses clip clop by outside and there's a great view of the krakow theater. Extremely close to krakow train station. Only 5min walk. A hidden gem . I'll bev back.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent price, delicious breakfast and wonderful staff.
Stayed 2 nights in May 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again, perfect location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
We checked in after 4pm and had to check out at 4am the next day to catch a flight so couldn't really appreciate what this hotel has to offer. But the staff were friendly, the room was clean, the bed was comfortable and the hotel is well located for the old town. Will definitely book this place again, and hopefully for longer next time. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, historical, centrally located, and the staff is very kind.
Stayed 2 nights in May 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful staff, comfortable beds.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in lovely hotel

Wonderful stay, right near the centre. Cozy hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Pollera is centrally located, with helpful and courteous staff. It is also close to the places I wanted to go to.
Stayed 3 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to see old town krakow. Property is definitely old as it is 2nd hotel built in krakow, but updated nicely. Breakfast was great, location was great, no issues.
Stayed 4 nights in Sep 2024

10/10 Excellent

Diana

Excellent reception staff most welcoming top location
Stayed 1 night in Oct 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
i really liked the location and the staff were very helpful and friendly thank you for a pleasant stay
Stayed 3 nights in May 2023

10/10 Excellent

Eugene

Great hotel, perfect location in old city with parking, front desk staff was excellent, they helped us immensely. Highly recommend staying here!
Stayed 2 nights in Jun 2023

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel opening by nice people. Convenient location
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and the fan really came in handy during the heat. Room was well kept and tidy great space to fit all our stuff. Area was very handy for what we wanted to see and do in Krakow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, close to bars and restaurants Staff very friendly and helpful Would definitely recommend
Stayed 4 nights in Nov 2023

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Feb 2023

10/10 Excellent

ERAN

Liked: Cleanliness, property conditions & facilities
wonderful breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort

Great Stay

Large comfortable room in a great location. Staff was friendly and helpful. Good spread at the breakfast buffet.
Stayed 2 nights in Jun 2023

10/10 Excellent

Solomon H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, love the amazing location, very friendly staff specially Margarett, she was super helpful with everything. we loved the breakfast it was very convenience and reasonable price. would definitely recommend this hotel to everybody!
Stayed 8 nights in Sep 2023

10/10 Excellent

Joe Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the buffet was the best, the place had an old school style, great location in the old city,
Stayed 1 night in Nov 2023