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Novotel Krakow Centrum

Photo gallery for Novotel Krakow Centrum

Featured image
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Krakow Centrum

UNESCO Sustainable Property

Novotel Krakow Centrum

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
ul. Tadeusza Kosciuszki 5, Krakow, Lesser Poland, 30-105

Explore the area

  • Popular LocationWawel Castle12 min walk
  • Popular LocationMain Market Square14 min walk
  • Popular LocationHoly Trinity Church14 min walk
  • AirportKrakow (KRK-John Paul II - Balice)16 min drive

Choose dates to view prices

About this area

Krakow

Located in Krakow, Novotel Krakow Centrum is in the city centre and on the riverwalk. National Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Dragon's Den - 9 min walk
  • Wawel Castle - 12 min walk
  • Wawel Cathedral - 12 min walk
  • Main Market Square - 14 min walk
  • Holy Trinity Church - 14 min walk

Getting around

  • Wieliczka Station - 13 min drive
  • Krakow (KRK-John Paul II - Balice) - 16 min drive

Restaurants

  • Novo Square — 1 min walk
  • Cafe Oranżeria - 3 min walk
  • Aquarius - restaurant & cocktail bar - 3 min walk
  • Aika Sushi Restaurant - 5 min walk
  • Musso Sushi - 6 min walk

About this property

Novotel Krakow Centrum

Family-friendly Krakow hotel in Krakow City Centre, walk to Dragon's Den
A marina, a full-service spa and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 198 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Novotel Krakow Centrum offers 198 forms of accommodation with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Novotel Wellness Spa . Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (PLN 60 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Playground
  • Sauna
  • Scooter/moped hire

Family friendly

  • Arcade/games room
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1572 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Marina on site
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – June 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 40 per accommodation, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 50 per person (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self-parking fee: PLN 60 per day
  • Pet fee: PLN 40 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Krakow
Novotel Krakow Centrum Hotel Krakow

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 548 out of 991 reviews
5 - Excellent 55%
Rating 4 - Good. 381 out of 991 reviews
4 - Good 38%
Rating 3 - Okay. 47 out of 991 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 991 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 991 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for family. Great pool Location is good Very satisfied.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking should be included in your booking
Stayed 3 nights in Jun 2021

5/5 Excellent

Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 4 nights in Sep 2020

3/5 Okay

Stayed 1 night in Sep 2020