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Overview of Hotel Stary

Photo gallery

2 indoor pools
2 indoor pools
Balcony
LED TV
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMain Market Square2 min walk
    Popular LocationTown Hall Tower2 min walk
    Popular LocationCloth Hall3 min walk
    AirportKrakow (KRK-John Paul II - Balice)27 min drive
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About this area

Krakow

Located in Krakow's Old Town neighbourhood, Hotel Stary is in the city centre and near a train station. Notable landmarks in the area include Main Market Square and St. Mary's Basilica, and travellers wishing to experience a bit of culture can try Oskar Schindler Factory. Travelling with kids? Consider Jordan Park and Aquarium and Natural History Museum. Spend some time exploring the area's activities, including segway rentals/tours, golfing and outlet shopping.
Visit our Krakow travel guide
Popular Location

What's nearby

  • Main Market Square - 2 min walk
  • Town Hall Tower - 2 min walk
  • Cloth Hall - 3 min walk
  • Rynek Underground - 3 min walk
  • St. Mary's Basilica - 3 min walk

Getting around

  • Krakow Lobzow Station - 15 min drive
  • AirportKrakow (KRK-John Paul II - Balice) - 27 min drive

Restaurants

  • TRZY RYBKI — 1 min walk
  • Harris Piano Jazz Bar - 3 min drive

About this property

Hotel Stary

Family-friendly Krakow hotel in Old Town, walk to Main Market Square
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 78 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, LED TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Stary offers 78 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness & SPA has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured valet parking on site (PLN 90 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 90 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Polish
  • Russian
  • Spanish

Business services

  • 2 meeting rooms
  • Computer station
  • Conference space (1938 square feet)

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 200 per pet, per stay
1 per room

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PLN 200 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 90 per person (approximately)
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Valet parking fee: PLN 90 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Krakow
Hotel Stary Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at Hotel Stary and receive a full refund?
Yes, Hotel Stary offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Stary cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Stary have a pool?
Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM to 10:00 PM.
Is Hotel Stary pet-friendly?
Yes, this property allows pets (limit 1 per room). There's a fee of PLN 200 per pet, per stay.
How much is parking at Hotel Stary?
Valet parking is available for PLN 90 per day.
What time is check-in at Hotel Stary?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hotel Stary?
Checkout is at noon.
Does Hotel Stary provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 120 per person applies.
Where is Hotel Stary located?
This family-friendly Krakow hotel is located in the historical district, steps away from Main Market Square, Town Hall Tower and Cloth Hall. St. Mary's Basilica and Krakow Barbican are also within 10 minutes. Krakow Glowny Station is 21 minutes by foot.
4.6
Wonderful
5 - Excellent
364
4 - Good
112
3 - Okay
25
2 - Poor
16
1 - Terrible
3

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious room in a perfect location
Our stay at hotel Stary was amazing! The staff were lovely and upgraded us to the suite. The room was very spacious and comfy. Would highly recommend and stay there again.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel in a brilliant location. The spa is also well equipped and enjoyable. The gym could use a bit of an update but it’s functional; enough for a holiday workout at any rate!
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stary Krakow - great hotel
Great hotel - beautifully crafted interiors. Spa was excellent and all staff incredibly friendly and helpful. One small thing is letting down the 5 star experience - there are only coffee machines in the suites. Please think about adding into all the rooms - even if you charge for the capsules!
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Clean and warm and a great looking hotel. Well recommended.
Stayed 2 nights in Jan 2020

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