5/5 Excellent
Meagan
20 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious room in a perfect location
Stayed 1 night in Jul 2020
Overview of Hotel Stary
Photo gallery
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet Friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
Explore the area
Main Market Square2 min walk
Town Hall Tower2 min walk
Cloth Hall3 min walk
Krakow (KRK-John Paul II - Balice)27 min drive
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About this area
Krakow
Located in Krakow's Old Town neighbourhood, Hotel Stary is in the city centre and near a train station. Notable landmarks in the area include Main Market Square and St. Mary's Basilica, and travellers wishing to experience a bit of culture can try Oskar Schindler Factory. Travelling with kids? Consider Jordan Park and Aquarium and Natural History Museum. Spend some time exploring the area's activities, including segway rentals/tours, golfing and outlet shopping.
View in a map
What's nearby
- Main Market Square - 2 min walk
- Town Hall Tower - 2 min walk
- Cloth Hall - 3 min walk
- Rynek Underground - 3 min walk
- St. Mary's Basilica - 3 min walk
Getting around
- Krakow Lobzow Station - 15 min drive
- Krakow (KRK-John Paul II - Balice) - 27 min drive
Restaurants
- TRZY RYBKI — 1 min walk
- Harris Piano Jazz Bar - 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Secured valet parking on site (PLN 90 per day; includes in/out privileges)
- 24-hour return airport shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 90 per person
- 2 restaurants and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- 2 indoor pools
- Fitness centre
- Full-service spa
- Sauna
- Steam room
Family friendly
- 2 indoor pools
- Babysitting/childcare (surcharge)
- Dry cleaning service
- In-room childcare (surcharge)
- Laundry facilities
Conveniences
- Lift
- Front-desk safe
- Newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- Polish
- Russian
- Spanish
Business services
- 2 meeting rooms
- Computer station
- Conference space (1938 square feet)
Outdoors
- Rooftop terrace
Spa
- 2 treatment rooms
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Massage - deep-tissue
- Massage - sports
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Turkish bath/hammam
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Hypo-allergenic bedding
- Linens
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Towels
Entertainment
- TV channels
- LED TV
Food and drink
- Free bottled water
- Minibar
More
- Desk
- Guidebooks/recommendations
- Individually decorated
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of PLN 200 per pet, per stay
1 per room
Children and extra beds
Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PLN 200 per night.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: PLN 90 per person (approximately)
- Airport shuttle fee: PLN 120 per person (one-way)
- Valet parking fee: PLN 90 per day (in/out privileges)
- Pet fee: PLN 200 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: PLN 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Children under 18 years old are not allowed in the spa without adult supervision
Property is also known as
Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Krakow
Hotel Stary Hotel Krakow
Frequently asked questions
4.6
Wonderful
4.7/5
Cleanliness
4.5/5
Staff & service
4.5/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Chris, Wiltshire, UK
Travelled with partner
6 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
5/5 Excellent
Shona
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
C G
Business traveller
7 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stary Krakow - great hotel
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveller
Travelled with group
27 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
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