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Hotel Stary

Photo gallery for Hotel Stary

Featured image
2 indoor pools
2 indoor pools
Balcony
LED TV

Overview of Hotel Stary

Hotel Stary

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Szczepanska 5, Krakow, Lesser Poland, 31-011

Explore the area

  • Popular LocationMain Market Square2 min walk
  • Popular LocationHoly Trinity Church8 min walk
  • Popular LocationWawel Castle14 min walk
  • AirportKrakow (KRK-John Paul II - Balice)17 min drive

Choose dates to view prices

About this area

Krakow

Hotel Stary is located in Krakow Old Town, a neighbourhood in Krakow, and is in the city centre and near a train station. Notable landmarks in the area include Main Market Square and St. Mary's Basilica, and travellers wishing to experience a bit of culture can try Oskar Schindler Factory. Travelling with kids? Consider Florianska Street and Jordan Park. Spend some time exploring the area's activities, including golfing, outlet shopping and segway rentals/tours.
Visit our Krakow travel guideOpens in a new window
Map

What's nearby

  • Main Market Square - 2 min walk
  • Town Hall Tower - 2 min walk
  • Cloth Hall - 3 min walk
  • Holy Trinity Church - 8 min walk
  • Wawel Castle - 14 min walk

Getting around

  • Krakow Lobzow Station - 5 min drive
  • Krakow (KRK-John Paul II - Balice) - 17 min drive

Restaurants

  • TRZY RYBKI — 1 min walk
  • Banialuka - 2 min walk
  • Kompania Kuflowa - 2 min walk
  • Morskie Oko - 2 min walk
  • Del Papa - 2 min walk

About this property

Hotel Stary

Family-friendly Krakow hotel in Krakow Old Town, walk to Main Market Square
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 78 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, LED TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Stary offers 78 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness & SPA has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured valet parking on site (PLN 90 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 110 per person
  • 2 restaurants and 1 1 coffee shop/cafe
  • 1 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Polish
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (1938 square feet)
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 200 per pet, per stay
1 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PLN 200 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 110 per person (approximately)
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Valet parking fee: PLN 90 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Krakow
Hotel Stary Hotel Krakow

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 384 out of 540 reviews
5 - Excellent 71%
Rating 4 - Good. 111 out of 540 reviews
4 - Good 21%
Rating 3 - Okay. 25 out of 540 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 540 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 540 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Select this boutique hotel in Krakow’s beautiful city centre for a bit of luxury. Upon arrival advised sky bar closed, rendering opportunity for cocktails overlooking main square gone on the Thursday night due to a wedding (not end of the world), but Friday comes bars and restaurants closed for another wedding and ridiculous loud party carries onto past 4am, we moved from second to fourth floor room to escape, walking through wedding disco in dressing gowns at 02:00 (degrading). Upon departure reception maintained a radio silence ignore situation approach, so disappointing. Worst hotel stay in my 46 years, please hotel stary go back to being a boutique hotel and stop trying to make a quick buck on inappropriate village style weddings. Zero star experience.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind hotel in the heart of old town steps away from everything you may need. Phenomenal view, fantastic service and great experience.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Jun 2021