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Hotel Eden

Photo gallery for Hotel Eden

Featured image
Pool
Indoor pool
Balcony
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hotel Eden

Hotel Eden

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Spa
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Ciemna 15, Krakow, Lesser Poland, 31-053

Explore the area

  • Popular LocationHoly Trinity Church15 min walk
  • Popular LocationWawel Castle16 min walk
  • Popular LocationMain Market Square18 min walk
  • AirportKrakow (KRK-John Paul II - Balice)29 min drive

Choose dates to view prices

About this area

Krakow

Located in Krakow's Kazimierz neighbourhood, Hotel Eden is in the city centre and near a train station. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Dragon's Den and Cloth Hall. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków, or consider a night out at Cellar Under the Rams. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like outlet shopping.
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Map

What's nearby

  • Remu'h Synagogue - 2 min walk
  • Jewish Cemetery - 3 min walk
  • Holy Trinity Church - 15 min walk
  • Wawel Castle - 16 min walk
  • Main Market Square - 18 min walk

Getting around

  • Wieliczka Station - 11 min drive
  • Krakow (KRK-John Paul II - Balice) - 29 min drive

Restaurants

  • Moment Resto - 2 min walk
  • Restauracja Awiw - 2 min walk
  • Sababa - 2 min walk
  • Plac Nowy - 2 min walk
  • Bagelmama - 3 min walk

About this property

Hotel Eden

3-star Krakow hotel in Kazimierz, near Wawel Castle
This smoke-free hotel features a sauna, spa services and a business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services and dry cleaning. All 27 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with digital channels. Other amenities available to guests include premium bedding, free bottled water and in-room massages.
Hotel Eden offers 27 forms of accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking (PLN 50 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Sauna
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hebrew
  • Italian
  • Polish
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (538 square feet)
  • A meeting room

Outdoors

  • Garden

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats welcome
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Nearby parking fee: PLN 50 per day (open 24 hours)
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Eden Krakow
Hotel Eden Krakow
Hotel Eden Hotel
Hotel Eden Krakow
Hotel Eden Hotel Krakow

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 111 out of 235 reviews
5 - Excellent 47%
Rating 4 - Good. 108 out of 235 reviews
4 - Good 46%
Rating 3 - Okay. 12 out of 235 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 235 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 235 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good localisation,
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, very clean and comfortable, helpful staff
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, warm excellently positioned, good breakfast & very friendly & helpful staff
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay. Very friendly staff. Great value for money
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had such a lovely time at the Eden hotel, I reckon it is one of the best 3-star hotels we have ever been to. The location is fantastic, it is located in the heart of Kazimierz that is the true heart of Krakow, so the heart of the heart..! The room was very nice, including a minibar and a safe. Our windows faced a little square with food trucks, it was popular at night with some music going on as well but by midnight it went very quiet so no problems with sleeping. The breakfast was good as well, nothing too fancy but plentiful for everyone. We spent there a week and I don't have a single complaint about this place. I would definitely stay here again when in Krakow.
Stayed 7 nights in Aug 2019