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Get an overview of this hotelKrakow hotel, 100 metres from city centre



This grand 19th-century luxury hotel, with a period interior, is situated within 0.3 km of Town Hall Tower, Main Market Square, and St Mary's Basilica.

Property Amenities

Guests can dine under chandeliers at Mirror Hall and enjoy rose ice cream in the Vienna Café.

Free WiFi

Guestrooms with traditional decor in rich colours and parquet flooring have satellite television, free WiFi minibars and bathrobes.

Hotel Amenities

Hotel Amenities

Guests will appreciate the hotel's ambience with its wealth of period features and can enjoy a drink in the café or café bar, or wind down in the sauna. There is a fully equipped business center with free WiFi available. Multilingual staff members at the 24-hour front desk may provide an express check-in and out service, safe deposit boxes, and arrange childcare. Room service is available around the clock.

  • Wired (high-speed) Internet access - surcharge 
  • 24-hour front desk 
  • Bar/lounge 
  • Restaurant 
  • Airport transportation (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 64 
  • Babysitting or childcare 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Free WiFi 
  • Area shuttle (surcharge) 
  • Ski storage 
  • Dry cleaning/laundry service 
  • Library 
  • Elevator/lift 
  • Luggage storage 
  • Tours/ticket assistance 
  • Shopping on site 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Number of meeting rooms - 8 
  • Train station pickup (surcharge) 
  • Self parking (surcharge) 
  • Sauna 
  • Smoke-free property 

Family Friendly Amenities

  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Wired (high-speed) Internet access - surcharge


Self parking (surcharge)

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Slippers 
  • Bathtub only 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free dial-up Internet access 
  • Soundproofed rooms 
  • Free newspaper 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

Guests of the Grand Hotel enjoy a complimentary buffet breakfast each morning.

Mirror Hall - The Mirror Hall restaurant, with its high stained glass roof, chandeliers and mirrors, serves fine, Polish-inspired cuisine.

Vienna Cafe - This historic café, with its period features, offers coffees, pastries and its home-made rose ice cream.

Nearby Things to Do

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Scuba diving nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 4 PM


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of PLN 70-90 per pet
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: PLN 75-100 per vehicle (one way)
  • Self parking fee: PLN 150-180 per day
  • Pet fee: PLN 70-90 per pet
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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