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Galaxy Hotel

Photo gallery for Galaxy Hotel

Featured image
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Overview of Galaxy Hotel

Galaxy Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
ul. Gesia 22a, Krakow, Lesser Poland, 31-535

Explore the area

  • Popular LocationJewish Cemetery13 min walk
  • Popular LocationOskar Schindler Factory14 min walk
  • Popular LocationCorpus Christi Church15 min walk
  • AirportKrakow (KRK-John Paul II - Balice)17 min drive

Choose dates to view prices

About this area

Krakow

Located in Kazimierz neighbourhood, Galaxy Hotel is connected to a shopping centre. Oskar Schindler Factory and Wawel Castle are cultural highlights, and some of the area's notable landmarks include Cloth Hall and Krakow Barbican. Consider Cellar Under the Rams for a night out or Aquarium and Natural History Museum if you're travelling with kids. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Jewish Cemetery - 13 min walk
  • Ghetto Heroes Square - 13 min walk
  • Remu'h Synagogue - 13 min walk
  • Oskar Schindler Factory - 14 min walk
  • Corpus Christi Church - 15 min walk

Getting around

  • Wieliczka Station - 11 min drive
  • Krakow (KRK-John Paul II - Balice) - 17 min drive

Restaurants

  • Andromeda — 1 min walk
  • Sami Am Am - 9 min walk
  • Craftownia - 10 min walk
  • BAL - 11 min walk
  • Bagelmama - 11 min walk

About this property

Galaxy Hotel

4-star romantic hotel connected to a shopping centre in Kazimierz
This hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 205 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like sofa beds and fridges.
Galaxy Hotel offers 205 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Krakow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Galaxy SPA and Wellness has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 60 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PLN 40 for adults and PLN 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Ecotours
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Polish

Business services

  • Business centre
  • Computer station
  • Conference centre (4844 square feet of space)
  • Meeting rooms

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
The property will be renovating from 10 January 2022 to 23 January 2022 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PLN 100.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 40 for adults and PLN 20 for children (approximately)
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self-parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Krakow
Galaxy Hotel Hotel Krakow

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 533 out of 991 reviews
5 - Excellent 54%
Rating 4 - Good. 385 out of 991 reviews
4 - Good 39%
Rating 3 - Okay. 51 out of 991 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 991 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 991 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever choose this Hotel is awful
Room smells of vomit, Breakfast was awful, and very very bad quality and wasn’t buffet. you have to stay in queue look like refugee camp than you have to say it to servant to choose what you want. Is not 4 stars that should be 2 stars not mor
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities. Walls and doors were very thin so it was noisy and difficult to sleep.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness
Great location, great breakfast. Spa area to busy to use
Stayed 4 nights in Feb 2020

5/5 Excellent

Stayed 4 nights in Feb 2020