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Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvet, pillow top beds, in-room safe

Guest reviews

4.4/5 Excellent
994 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationOld Synagogue13 min walk
Popular LocationJewish Cemetery13 min walk
Popular LocationOskar Schindler Factory14 min walk
AirportKrakow (KRK-John Paul II - Balice)17 min drive

Choose dates to view prices

  • Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsStandard Twin Room
  • Suite

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite
  • Business Twin Room

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • River view
    • Sleeps 3
    • 2 Single Beds
    More detailsBusiness Twin Room
  • Standard Double Room

    4.7/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Double Room
  • Business Double Room

    3.8/5 guest room rating

    Room amenities

    • 226 sq ft
    • River view
    • Sleeps 3
    • 1 Queen Bed
    More detailsBusiness Double Room

About this area

Krakow

Located in Kazimierz neighbourhood, Galaxy Hotel is connected to a shopping centre. Notable landmarks in the area include Main Market Square and Wawel Castle, and travellers wishing to experience a bit of culture can try Oskar Schindler Factory. Consider Cellar Under the Rams for a night out or Aquarium and Natural History Museum if you're travelling with kids. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

Visit our Krakow travel guide
Map
Popular Location

What's nearby

  • Old Synagogue - 13 min walk
  • Jewish Cemetery - 13 min walk
  • Oskar Schindler Factory - 14 min walk
  • Krakow Opera - 8 min drive
  • Wawel Cathedral - 11 min drive

Getting around

  • Krakow Glowny Station - 10 min drive
  • Krakow (KRK-John Paul II - Balice) - 17 min drive

Restaurants

  • Andromeda — 1 min walk
  • Pizza Hut - 4 min walk
  • Burgertata - 7 min walk
  • Mazaya Falafel - 8 min walk
  • Phong Hai - 8 min walk

About this property

Galaxy Hotel

4-star romantic hotel connected to a shopping centre in Kazimierz
This hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 205 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like sofa beds and fridges.
Galaxy Hotel offers 205 forms of accommodation with laptop-compatible safes and complimentary bottles of water. This accommodation is furnished with single sofa beds. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Krakow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Galaxy SPA and Wellness has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for lunch
Hand sanitiser provided
Gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: PLN 60 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PLN 60 for adults and PLN 30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Polish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (4844 square feet of space)

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
24-hour train station shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities will be closed from 18 January 2021 to 31 January 2021 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PLN 100 per night.

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 60 for adults and PLN 30 for children (approximately)
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self-parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including gloves, will be available to guests.
  • Individually wrapped food options are available for lunch.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Galaxy Hotel Krakow
Galaxy Hotel
Galaxy Krakow
Galaxy Hotel Hotel
Galaxy Hotel Krakow
Galaxy Hotel Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at Galaxy Hotel and receive a full refund?
Yes, Galaxy Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Galaxy Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Galaxy Hotel?
As of 8 Jul 2020, prices found for a 1-night stay for 2 adults at Galaxy Hotel on 19 Jul 2020 start from £55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for PLN 60 per day.
What time is check-in at this hotel?
Check-in is from 2 PM to 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Galaxy Hotel?
Checkout is at noon.
Does Galaxy Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 110 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Krakow hotel is located in the historical district, within a 15-minute walk of Cracovia Business Center and Oskar Schindler Factory. St. Mary's Basilica and Cloth Hall are also within 1 mile (2 km). Krakow Glowny Station is 25 minutes by foot.

Guest reviews

Overall score and ratings for Galaxy Hotel

4.4
Excellent
5 - Excellent
538
4 - Good
383
3 - Okay
51
2 - Mediocre
12
1 - Poor
10
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location and facilities. Walls and doors were very thin so it was noisy and difficult to sleep.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness

Great location, great breakfast. Spa area to busy to use

Stayed 4 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great hotel and great value for money!

    Really nice place and very reasonable price, I was kinda shocked at how good the breakfast was as well, I never expect too much from a hotel but I really enjoyed the breakfast here!

    Stayed 3 nights in Feb 2020