Title: Crystal Suites Chez Helena Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Crystal Suites Chez Helena Aparthotel connected to the convention centre in Kraków ![Daily buffet breakfast (PLN 40 per person)](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/f8d12ac9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, Patio | Terrace/patio](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/312289c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Courtyard View | 1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/f6041c20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Patio | Terrace/patio](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/7400d0d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Patio | Private kitchenette | Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/722a7116.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Crystal Suites Chez Helena, in Kraków City Centre, is perfect for urban explorers. Easily visit historic landmarks with help from multilingual staff, reliable in-room WiFi, and ticket assistance. This smoke-free property is an ideal base for discovering the city's rich heritage. 9.8 Exceptional ## Popular amenities - Air conditioning - Breakfast available - Washer - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4993144&PinnedHotelID=4993144&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Deluxe Room, Patio | 1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/a97854be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Patio ### Highlights Garden Patio Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchenette - 301 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Room, Courtyard View | 1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/f6041c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Courtyard View ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchenette Fridge Dining table - 323 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![Family Penthouse, Kitchenette | Private kitchenette | Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/5000000/5000000/4993200/4993144/38c13e9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Penthouse, Kitchenette ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchenette Fridge Dining table - 624 sq ft - 1 bedroom - Sleeps 5 - 4 Single Beds and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Crystal-Suites-Chez-Helena.h4993144.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Crystal-Suites-Chez-Helena.h4993144.Hotel-Information) ## About the area Located in Kraków City Centre neighbourhood, Crystal Suites Chez Helena is connected to a railway/underground station. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travellers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków. [Visit our Kraków travel guide](https://www.expedia.co.uk/Krakow.dx6035306) [View more Aparthotels in Kraków](https://www.expedia.co.uk/Krakow-Apart-Hotels.d6035306-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.05242%2C19.94813&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b2xTOkVOdOA9q3Ltaq8WRmrkhuY=) ul. Szeroka 14, Kraków, Lesser Poland, 31-053 ### What's nearby - Royal Road - 11 min walk - 0.6 miles - Wawel Castle - 13 min walk - 0.7 miles - Oskar Schindler Factory - 16 min walk - 0.9 miles - Main Market Square - 17 min walk - 0.9 miles - St. Mary's Basilica - 17 min walk - 0.9 miles ### Getting around - Turowicza Station - 6 min drive - Kurdwanów P+R Station - 7 min drive - Kraków (KRK-John Paul II - Balice) - 27 min drive ### Restaurants - ‪Gruba Buła - ‬3 min walk - ‪Klezmer-Hois - ‬1 min walk - ‪Hamsa - ‬1 min walk - ‪Szklanki - ‬2 min walk - ‪Ariel - ‬1 min walk ## About this property ### Crystal Suites Chez Helena Aparthotel connected to the convention centre in Kraków Along with express check-out, this smoke-free aparthotel has tour/ticket assistance and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a washing machine and a coffee/tea maker. Housekeeping is available on request. Crystal Suites Chez Helena offers 5 air-conditioned accommodations with iPod docking stations and a safe. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature pillowtop mattresses. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 26-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and in-room massages can be requested. ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/24000000/23310000/23302600/23302515/3a7f2935.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PURO Kraków Kazimierz Kraków City Centre - Spa - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 1,012 reviews £86 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23302515&PinnedHotelID=23302515&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/70000000/69680000/69675700/69675699/265f8d9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1891 Garni Hotel Kraków City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 516 reviews £78 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=69675699&PinnedHotelID=69675699&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5180000/5179700/5179650/02a13dbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antique Apartments Old Town Kraków Old Town - 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31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=115260246&PinnedHotelID=115260246&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Penthouse, Terrace (Luxury) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/20000000/19680000/19678500/19678463/2f6b2353.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Best Views Luxury Kraków City Centre - Kitchen - Washer - Dryer - Free WiFi 9.0 Wonderful 264 reviews £79 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=19678463&PinnedHotelID=19678463&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment | View from room](https://images.trvl-media.com/lodging/3000000/2740000/2738900/2738826/39325e34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crystal Suites Old Town Kraków City Centre - Washer - Free WiFi - Outdoor space - Breakfast available 9.4 Exceptional 130 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2738826&PinnedHotelID=2738826&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/18000000/17610000/17606300/17606292/c845cf72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A11 Apartments & SPA Dermique Debniki - Pool - Kitchen - Pet-friendly - Free WiFi 8.6 Excellent 54 reviews £91 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=17606292&PinnedHotelID=17606292&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - In-room massages ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle (surcharge) - Car not required ### Family friendly - Children stay free (see details) - Free cot - Highchair ### Kitchenette - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Freezer - Hob - Microwave - Paper towels - Refrigerator - Toaster ### Dining - Daily buffet breakfast available 8:00 AM to noon for a fee: PLN 40 for adults and PLN 40 for children - Dining table ### Bedrooms - Bedroom - Bedsheets provided - Pillowtop mattress ### Bathroom - 1 bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - 26-inch LCD TV with satellite channels - CD player - IPod dock ### Laundry - Laundry detergent - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Handrails in stairways - Hardwood flooring in room - Step to reach entrance - Tile flooring in public areas - Tile flooring in room - Upper floors accessible by stairs only - Smoke-free property ### Services and conveniences - Free bottled water - Guidebooks - Housekeeping (on request) - Iron/ironing board - Local maps - Multilingual staff - Restaurant dining guides - Safe - Safe at front desk - Tour and ticket assistance - Virtual front desk ### Location highlights - Connected to a convention centre - Connected to a rail/subway station - Connected to a shopping centre - In a historical district - In an entertainment district - In the city centre - Near an outlet shopping centre - Near the airport ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 3 floors - 5 units - Housekeeping (on request) - Individual decor - Individual furnishings ## Policies ### Check-in Check-in time starts at 1:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation A virtual front desk provides assistance to guests ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately PLN 40 for adults and from PLN 40 for children - Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old) - Late check-out is available for a fee (subject to availability) - Housekeeping is available for an additional fee and varies based on unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A car is not required for transport to and from this property ### Property is also known as Crystal Suites Chez Helena Crystal Suites Chez Helena Apartment Crystal Suites Chez Helena Apartment Krakow Crystal Suites Chez Helena Krakow Crystal Suites Chez Helena Kr Crystal Suites Chez Helena Kraków Crystal Suites Chez Helena Aparthotel Crystal Suites Chez Helena Aparthotel Kraków ## Frequently asked questions ### Is Crystal Suites Chez Helena pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Crystal Suites Chez Helena? > This property doesn't offer parking. ### What time is check-in at Crystal Suites Chez Helena? > Check-in begins at 1:00 PM. Late check-in is available during limited hours. ### What time is check-out at Crystal Suites Chez Helena? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Does Crystal Suites Chez Helena provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of PLN 129 per vehicle applies. ### Where is Crystal Suites Chez Helena located? > Located in Kraków City Centre, this aparthotel is within 1 mile (2 km) of Remu'h Synagogue, Main Market Square and Wawel Castle. Old Synagogue and Jewish Cemetery are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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