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Overview of Bonerowski Palace

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
50-inch flat-screen TV with cable channels, TV
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCloth Hall1 min walk
    Popular LocationSt. Mary's Basilica2 min walk
    Popular LocationMain Market Square2 min walk
    AirportKrakow (KRK-John Paul II - Balice)18 min drive
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About this area

Krakow

Located in Old Town neighbourhood, Bonerowski Palace is connected to a shopping centre. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Cloth Hall and Krakow Barbican. Travelling with kids? Consider Aquarium and Natural History Museum and Jordan Park. Spend some time exploring the area's activities, including golfing.
Visit our Krakow travel guide
Popular Location

What's nearby

  • Cloth Hall - 1 min walk
  • St. Mary's Basilica - 2 min walk
  • Main Market Square - 2 min walk
  • St. Barbara's Church - 3 min walk
  • Jagiellonian University - 5 min walk

Getting around

  • Krakow Glowny Station - 20 min walk
  • AirportKrakow (KRK-John Paul II - Balice) - 18 min drive

Restaurants

  • Bonerowska — 1 min walk
  • Harris Piano Jazz Bar - 3 min drive
  • Sukiennice - 3 min drive
  • Destino - 3 min drive
  • Amarone - 6 min drive

About this property

Bonerowski Palace

Luxury hotel connected to a shopping centre in Old Town, walk to Main Market Square
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 16 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Bonerowski Palace offers 16 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PLN 90.00 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: PLN 75 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German
  • Polish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 90 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for PLN 200 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PLN 500 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 75 per person (approximately)
  • Airport shuttle fee: PLN 95 per vehicle (one way)
  • Self-parking fee: PLN 90.00 per day
  • Pet fee: PLN 90 per pet, per night
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bonerowski
Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Hotel Krakow
Bonerowski Palace Krakow
Palace Bonerowski
Palac Bonerowski Hotel Krakow
Palac Bonerowski Krakow
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Bonerowski Palace Hotel Krakow
Bonerowski Palace Hotel
Bonerowski Palace Krakow
Hotel Bonerowski Palace Krakow
Krakow Bonerowski Palace Hotel
Hotel Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Krakow
Bonerowski Palace Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at Bonerowski Palace and receive a full refund?
Yes, Bonerowski Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Bonerowski Palace cancellation policy on our site for more details about any exclusions or requirements.
Is Bonerowski Palace pet-friendly?
Yes, pets are allowed at this property. There's a fee of PLN 90 per pet, per night.
How much is parking at Bonerowski Palace?
Self-parking is available for PLN 90.00 per day.
What time is check-in at Bonerowski Palace?
Check-in is from 3 PM - 2:00 AM.
What time is check-out at Bonerowski Palace?
Checkout is at noon.
Does Bonerowski Palace provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 95 per vehicle, one way, applies.
Where is Bonerowski Palace located?
This family-friendly Krakow hotel is located in the historical district, steps away from Amber Museum, Main Market Square and Cloth Hall. St. Mary's Basilica and Krakow Barbican are also within 10 minutes. Krakow Glowny Station is 20 minutes by foot.
4.6
Wonderful
5 - Excellent
296
4 - Good
71
3 - Okay
18
2 - Poor
10
1 - Terrible
4

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars simply arent enough for this hotel, its right outside the main square, lovely staff, I stayed in one of their Exec Apartments that had a view of the square, just amazing from start to finish - the inside of the rooms feels like a palace, whilst its in the main area its surprisingly quiet inside the room.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Priceless stay in beautiful place.
Nothing to complain about the hotel, staff and service. However the privileged location of the hotel makes difficult to access with own car. Specially this with the local police whom seem not to like foreign registered vehicles in the zone. Since I was requested to leave immediately the zone, not once but in two occasion in two days without consideration that I had to unload or load lots of luggage. I credit the staff with their surprise and embarrassment and annoyance due to the behavior of the local police. Hope the hotel can find a solution for future guests. Again, I have to stress the hotel location, staff politeness and exquisite Cousine are an absolute 10 for the hotel.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Location best part of Bonerowski Palace
First off it needs to be understood the hotel is located in a building that is hundreds of years old. That being said the standard of five star by which hotels are measured in the United States is definitely not the same in Poland. Whereas this hotel has a fantastic location near the main square, it does leave several areas that need to be improved. The mattress of the bed is thin and hard. One would expect a better quality mattress in a hotel of that caliber. Secondly it is impossible to make a local phone call from your room. You actually have to go down to the reception so that they can make the call for you. There is no clock radio on the nightstand which would be a welcome addition to the room for someone needing to tell time in the middle of the night. Otherwise, the hotel was decent for sleeping but not necessarily for spending extended time in During the day. Staff were very nice especially Beata who worked at the reception desk. Charming personality and very helpful.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in center of city, but manager not friendly, staff really great and helpful.
Stayed 2 nights in Dec 2019

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