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Reviews of Hotel 108

3.5 out of 5
Hotel 108
108 Soy Street, Mong Kok, Kowloon

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 316 reviews" "
Rating 8 - Good. 133 out of 316 reviews" "
Rating 6 - Okay. 43 out of 316 reviews" "
Rating 4 - Poor. 4 out of 316 reviews" "
Rating 2 - Terrible. 11 out of 316 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steph-Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, little walk to near by Metro station
Stayed 1 night in Apr 2024
Response from Keith Cheng, Hotel Manager on 11 Apr 2024
Dear Steph-Dora,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

8/10 Good

Yuk Kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I receantly stayed in this hotel for 8 nights, It was safe , not everyone can take the lift except the clients.The location is very conveninient , two minutes walk to Nathan Road . there are many restaurants nearby and transportation is convenient . the staffs are polite and helpful , one day I was in a hurry to take the high speed rail , the only staff in the front desk went outside with me to get a taxi . I left the hotel twice but be back in few days later , they allowed me to store my untaken luggage at the hotel .The room is clean and big enough , price is modorate , I was very satisfied .
Stayed 6 nights in Mar 2024
Response from Keith Cheng, Hotel Manager on 26 Mar 2024
Dear Yuk Kan,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

10/10 Excellent

Nobal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and clean. Good and helping staff.
Stayed 2 nights in Mar 2024
Response from Keith Cheng, Hotel Manager on 11 Mar 2024
Dear Nobal,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

6/10 Okay

Nhoc

Travelled with group
Good location.
Stayed 4 nights in Feb 2024
Response from Keith Cheng, Hotel Manager on 4 Mar 2024
Dear Nihoc,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

10/10 Excellent

Diane

Business traveller
Liked: Property conditions & facilities
Well worth the money
Stayed 1 night in Feb 2024
Response from Keith Cheng, Hotel Manager on 26 Feb 2024
Dear Diane,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

10/10 Excellent

Wai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options accessible Great value for price, clean and comfortable
Stayed 1 night in Feb 2024
Response from Keith Cheng, Hotel Manager on 23 Feb 2024
Dear Wai Ling,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

2/10 Terrible

Divina

Travelled with family
The hotel is dirty. The staff are very unfriendly.
Stayed 1 night in Feb 2024
Response from Keith Cheng, Hotel Manager on 19 Feb 2024
Dear Divina,Thank you for choosing Hotel 108.Regarding your concerns about the cleanliness and staff service, we have flagged them to the responsible department for future improvement. We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

8/10 Good

Geraldine

Stayed 4 nights in Jan 2024
Response from Keith Cheng, Hotel Manager on 2 Feb 2024
Dear Geraldine,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

10/10 Excellent

Kin Fat Michael

Stayed 1 night in Dec 2023
Response from Keith Cheng, Hotel Manager on 1 Feb 2024
Dear Kit Fat Michael,Thank you for choosing Hotel 108 and your rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

10/10 Excellent

Cai Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Keith Cheng, Hotel Manager on 4 Jan 2024
Dear Cai Yun,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

8/10 Good

Johnny, Las vegas

Business traveller
Liked: Cleanliness, staff & service
convenient. accessible
Stayed 3 nights in Dec 2023
Response from Keith Cheng, Hotel Manager on 20 Dec 2023
Dear Johnny,Thank you for choosing Hotel 108 and your positive rating.We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

10/10 Excellent

Yomi

Liked: Cleanliness, staff & service, property conditions & facilities
As clean and spacious as full 4-star hotels I've stayed at in Hong Kong. Walls are a bit thin, but there wasn't any serious noise. Down blanket and pillows. Very friendly staff.
Stayed 1 night in Nov 2023
Response from Keith Cheng, Hotel Manager on 17 Nov 2023
Dear Yomi,Thank you for choosing to stay at Hotel 108 and we are glad to know that you enjoyed our location. We look forward to welcoming you again very soon. Warmest regards,Keith ChengHotel ManagerHotel 108

8/10 Good

Shung Hing

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value
The location is very good, everything is around you, and safe. The room is a bit small (still bigger than some of other hotels) and a bit old, other than that, it is very good compare to its price.
Stayed 3 nights in Oct 2023
Response from Keith Cheng Hotel Manager Hotel 108 on 7 Nov 2023
Dear Shung Hing,Thank you for choosing to stay at Hotel 108 and we are glad to know that you enjoyed our location. We look forward to welcoming you again very soon. Warmest regards,

6/10 Okay

Stephen

Disliked: Cleanliness, room comfort
Overpriced
Over priced for such a small room and that was basic, nothing fancy.
Stayed 2 nights in Oct 2023
Response from Keith Cheng, Hotel Manager Hotel 108 on 22 Oct 2023
Dear Stephen, Thank you for expressing your concerns regarding the room price at Hotel 108. We understand that you feel it may be expensive. Please allow us to explain that our pricing strategy is based on the current market situation in the surrounding area. Factors such as demand, seasonality, and comparable prices of nearby hotels have been taken into consideration to ensure a competitive rate.Thank you for your understanding.Warmest regards,

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
This hotel is located in Mongkok which is walking distance to plenty of restaurants, street food and shopping. It is about a 5 minute walk to the MTR. I would stay at this hotel again.
Stayed 2 nights in Aug 2023
Response from Keith Cheng Hotel Manager Hotel 108 on 30 Aug 2023
Dear Queenie, Thank you for choosing to stay at Hotel 108 and we are glad to know that you enjoyed our location.We look forward to welcoming you again very soon. Warmest regards,

8/10 Good

Tiffany

Liked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Leony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and reasonable price
Everything is good, tidy and clean.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Rude customer service
The people at check in are super lazy, couldn’t even be bothered finding my check in details. When I tried to checkout (as we checked out early) the man at checkout assumed we only came for a day check in and wanted to deduct 300hkd for checking out early, when he didn’t check at all that we had booked the room for one night. The people there are super unfriendly and unhelpful. Would not recommend going again.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Kong Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

CHENG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was quite short. Friendly front desk staff. room is small but clean and comfy. Good value for money.
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Hotel 108
Only 1 elevator was in service which resulted in long wait for service. Room was very dark. Facility was clean, with basic services. Good location and only short walk to MTR.
Stayed 2 nights in Oct 2019
Response from Izac Lau on 21 Oct 2019
Dear Bruce, As we continually strive to provide the best products and services for a more enjoyable experience, elevators were carrying out a upgrade which takes a month long. However, both of the elevators are ready for services now! So... no need to worry for the long queue again! Once again, thank you for choosing Hotel 108 as your second home away from home! With regards, Izac Lau Hotel Manager

10/10 Excellent

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Value for money. Located at the heart of HK city.
Stayed 2 nights in Oct 2019
Response from Izac Lau on 21 Oct 2019
Dear Foo, Glad to know that your enjoyed your stay with our lovely location. We hope can see you very soon in the short future. With best wishes, Izac Lau Hotel Manager

8/10 Good

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Poor reception service. I have to wait 20mins for the receptionist to get my personal info synchronized with server. This place is very mainland oriented, therefore most of its quality is only up to mainland chinese standard. Impolite and unhelpful receptionist, cheap interior decoration, bad amenities
Stayed 1 night in May 2019

8/10 Good

Ramzy

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location
Amazing area. Very close to the bustling streets of Mongkok.
Stayed 1 night in Aug 2019
Response from Izac Lau on 18 Sept 2019
Dear Ramzy, Glad to know that you love the location of Hotel 108! As located at the heart of Kowloon side, everything is just way to easy to reach for. Thank you once again for staying with us and hope can see you again in a short future. With best wishes, Izac Lau Hotel Manager

4/10 Poor

Dradra

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

kymchonng, SG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the environment very nice, convenient go to any place.... not so noise like it....
Stayed 3 nights in Aug 2019
Response from Izac Lau on 18 Sept 2019
Dear kymchonng, Thank you for the great sharing on Expedia.com! I am pleased to know that you have enjoyed the location of our hotel! Thank you once again for your positive feedback and we look forward to welcoming you back. With best wishes, Izac Lau Hotel Manager

10/10 Excellent

SIEWHWA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful and cheerful staff location is good room is clean
Stayed 3 nights in Aug 2019
Response from Izac Lau on 18 Sept 2019
Dear SIEWHWA, Although I saw a lots of compliments to my fellow colleagues, it's never stop making me happy to hear guest loves the services that our team provides for. Thank you once again to staying with us and you really make my day for this kind of compliments. With best wishes, Izac Lau Hotel Manager

10/10 Excellent

Kanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

K

Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
It is Small but tidy with reasonably price.in the area.
Stayed 1 night in Aug 2019
Response from Izac Lau on 18 Sept 2019
Dear K, Thank you for your review! I am glad to know that you did enjoy your stay in Hotel 108! We hope to welcome you back in the near future! With best wishes, Izac Lau Hotel Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Jul 2019

6/10 Okay

Caleb

Liked: Cleanliness
Disliked: Property conditions & facilities
First things first, they do not provide a safe box for you to put your valuables, so if you are traveling with many important documents or lots of cash, bring locks for your luggages. Other than that, the room is very small, but it is new and modern. The cleanliness is great here, and the price is considered affordable seeing how its located near the shopping district.
Stayed 4 nights in Jun 2019
Response from Izac Lau on 1 Jul 2019
Dear Caleb, We always listen to our customers' feedback! We are glad to tell you that safe box will be installed in all our guestrooms within the coming two months! On the other hand, We had some bigger room such as Superior Queen and Junior Suite which has a separate living area too. If you have any queries, please do not hesitate to contact us. Thank you once again and we hope to welcome you back in the near future. With best wishes, Izac Lau Hotel Manager Hotel 108

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I checked out 3 day early but the hotel refused to refund my money
Stayed 9 nights in Jun 2019
Response from Izac Lau on 1 Jul 2019
Dear Guest, Please be informed we wish we can have a better handling on your refund case. However, we only received a refund request from your travel agency on the very last day of your reservation. Your travel agency left not much option for us due to the short notice of the refund request. We are truly apologies for the unpleasant experience. Should you have any further inquires, please do not hesitate to contact me for further assistance. Best Regards, Izac Lau Hotel Manager Hotel 108

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

May, Bangkok

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice & comfortable bed, clean room, good location near Michelin star dessert shops. Not difficult to come by Airport bus,
Stayed 2 nights in May 2019
Response from Izac Lau on 22 May 2019
Dear May, It is our pleasure to have you with us and we are very happy you have truly enjoyed the neighborhood. Mostly importantly, we are glad you have enjoyed your stay with us. Thank you once again for your positive feedback and we look forward to welcoming you back. Best Regards, Izac Lau Hotel Manager Hotel 108

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Close to the MTR and lot’s of food options downstairs.
Stayed 6 nights in May 2019
Response from Izac Lau on 12 May 2019
Dear Guest, Thank you for your lovely review and happy to know that you enjoyed your stay with us. YES!!! Downstairs do have way to much food options that always make us a headache to find out where to lunch... haha... Once again, thank you for choosing Hotel 108 and we are looking forward to see you again in short future. With best wishes, Izac Lau Hotel Manager Hotel 108

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Amazing views, great friendly service and ideal location
Stayed 12 nights in Apr 2019
Response from Izac Lau on 12 May 2019
Dear Guest, Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at Hotel 108. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. With best wishes, Izac Lau Hotel Manager Hotel 108

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean house keeper clean up your very day and size of room security and safe good location.
Stayed 10 nights in Apr 2019
Response from Izac Lau on 28 Apr 2019
I am glad that you have enjoyed your visit and your encouragement to the team is definitely the most valuable comment to us.

4/10 Poor

PJ

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The. Room was tiny , the bed hard as a rock as were the pillows the walls were thin and you could hear the people Next door . The only thing going for it is location but I would not recommend .
Stayed 1 night in Apr 2019
Response from Izac Lau on 28 Apr 2019
Love to know that you enjoyed about our location. On the other hand, a on-going rectification work is carrying out in order to improve the sound-proof in our guestroom. Thank you once again for choosing hotel 108 during your visit in Hong Kong.

10/10 Excellent

m

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Mariposa

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was cry clean and modern and was in a busy section of town with a lot of food places and shopping nearby.
Stayed 7 nights in Mar 2019
Response from Izac Lau on 7 Apr 2019
Dear Mariposa, Thank you for your FULL score review! As we are located in the heart of Kowloon side, everywhere is way to easy to access to. Happy to hear that you enjoyed your stay in Hotel 108! Hope can see you again in a short future. With best wishes, Izac Lau Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near ladies market, alot of food and shops. 10mins waking distance to mong kok and yau ma tei.
Stayed 4 nights in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room in the centre of Mong Kok
Stayed 4 nights in Mar 2019
Response from Izac Lau on 25 Mar 2019
Dear Simon, Thank you for choosing Hotel 108 as your second home away from home. Glad to hear that you enjoyed your stay and love the location of our hotel. Looking forward to see you again in a short future. Sincerely, Izac Lau Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great overall. But the walls are quite thin so you can hear next door talking.
Stayed 9 nights in Mar 2019
Response from Izac Lau on 25 Mar 2019
Dear Guest, Thank you for your valuable comments. A on-going rectification work is in progress in order to improve the sound-proof in all our guestroom. Should you be visiting us again in future, I ensure that the stay experience would be even better than your recent visit. With best wishes, Izac Lau Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019