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Reviews of Hótel Heiðmörk

3 out of 5
Hótel Heiðmörk
Ögurhvarf 4, Kópavogur

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 209 reviews" "
Rating 8 - Good. 70 out of 209 reviews" "
Rating 6 - Okay. 25 out of 209 reviews" "
Rating 4 - Poor. 3 out of 209 reviews" "
Rating 2 - Terrible. 2 out of 209 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness
Room was very dusty and generally quite unclean (many stray hairs, socks left on floor from previous guests). Staff were friendly, no concerns there. Area is pretty industrial, not very scenic. Convenient for getting out of the capital area and onto the road quickly though.
Stayed 1 night in Apr 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Small and perfect for an overnight
Stayed 1 night in Nov 2023

10/10 Excellent

Dayton

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hosts and clean comfortable room and parking easy
Stayed 3 nights in Nov 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
The hotel is really nice and clean. Plenty of parking space, located near a supermarket. It’s a bit far from restaurants so you will need to use car/bus to get anywhere.
Stayed 2 nights in Oct 2023

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inside is nice, clean and updated. The room was large and beds are comfortable. Shower in private bath is tight - needs a shelf to put shampoo, conditioner and other items. The location is next to a few warehouses but near good food and grocery.
Stayed 1 night in Sep 2023

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outside of city, convenient if you have a car for easy access to Reykjavik and/or airport Small room for our group of 4 with the 4 twin beds but manageable. Bonus grocery store across the street is very convenient!

8/10 Good

Ani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023

8/10 Good

Leonardo, Coquitlam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, it's far away from downtown, but it's convenient if you want to just stay overnight.
Stayed 1 night in Aug 2023

6/10 Okay

Pawan

Very small room for four persons. Hardly fitting in the room. The owner was nice and in the property most of the time.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacation
got in early they accommodated me and got my room ready right away always had coffee and treats out very helpful in locating places. one bad thing bus servace was a problem definitely need a car to get around or book trips with a pickup and drop off
Stayed 6 nights in Jul 2023

6/10 Okay

laurie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel itself was quite comfortable, but the facilities ( tea and coffee )services were very poor. There was no fridge to store milk and no access to to a tap for water and cleaning plates etc.
Stayed 2 nights in Jul 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Maggie

Disliked: Staff & service, amenities, property conditions & facilities
First night, doors were locked during the check in time. If we did not have access to wifi, we could not have gotten our keys. Second night, the keys did not work and we were locked out of the hotel. Staff was argumentative and not accommodating. Third night, staff failed to mention construction that blocked the entrance so we had to park 1/2 mile away. Rooms were very hot. Toilet and showers clogged.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023

8/10 Good

Phoebe Hiu Min

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We traveled as a family of 4 with two kids. The room size was decent and beds were comfortable. Everything was clean. The only thing I would recommend is to have some signs in the lift/elevator to not touch or be near the walls since it was not the usual type of elevator but a freight/cargo/warehouse type of lift; where only the lift’s floor moves vertically. Other than that, decent stay.
Stayed 1 night in Jul 2023

8/10 Good

Hagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Property conditions & facilities
This is VERY far away from the center of Reykjavik. I had to get two buses to travel in every day and they are (as far as I can tell)only every 30 minutes. As a result of its location there are very few facilities around the hotel. The bakery was good but I had to go into Reykjavik to get something decent that I didn't have to cook myself (which I couldn't do anyway as there was no facilities, not even a kettle in my room). I was aware it would be basic and I guess accounting for the fact that everything in Iceland is more expensive I suppose the cost reflects that but there were a few things that I would have expected to be standard like, for example a kettle in my room. The radiator/ drying rack in the bathroom didn't work and I was told to bring things downstairs to be dried. However this was a publicly accessable room and I wasn't willing to leave my very expensive walking boots there to be 'liberated' by simply anyone. On my final night I noticed a bare plug socket behind the chair in the corner which, had I noticed earlier would have resulted in me asking for a different room. Also the shower head was barely attached to the wall by a single screw which I only noticed wasn't intentional on my final night. As a base for exploring the environment outside the city (as long as you have your own transport) it's fine I guess but for a single person who is visiting for the first time I would recommend spending a bit more money to get closer to the city center.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sik Cheung

Stayed 1 night in May 2023

6/10 Okay

William R Duggan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was extremely small. Probably the smallest hotel room I have ever stayed in. No coffee in room and no coffee in lobby in the morning. I kept checking for coffee in lobby until about 8:30 am when we left the hotel.
Stayed 1 night in May 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel 👍
Stayed 2 nights in May 2023

10/10 Excellent

Xi

Stayed 3 nights in Mar 2023

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff were very friendly and very helpful, the hotel was clean and did it’s job, only complaint was the room was very small, no place to put luggage and had to crawl on bed to get around
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our overnight stay ….
Perfect hotel for our overnight stay en route from the airport. Kind, helpful, friendly proprietors; clean room and comfortable bed. Reasonably priced and with free parking right outside the front door.
Stayed 1 night in Feb 2023

6/10 Okay

Eddy

Nothing to point out, is a bad place to sleep.
Stayed 3 nights in Feb 2023

10/10 Excellent

Stefán Ásgrímur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Marianne, Florissant

Travelled with partner
We chose this location specifically because it was on the outskirts of town. The rooms are small, the shower was a trial - hard to keep the water in the bathroom, or to find the hot water (NOT a problem we had at the other three locations we stayed at during our trip the area). Breakfast started later than we needed and wasn't complimentary.
Stayed 1 night in Oct 2022

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was fine, staff was rude.
Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern for a short stay
The older couple took a while to check us in, not sure why. But, she walked us to our rooms and gave great service …after they finally figured out our online booking for 2 rooms. Right by a Bonus grocery store and bakery, but otherwise best for a quick stay ( such as before flying out the next day as we did).
Stayed 1 night in Sep 2022

8/10 Good

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We just need a clean place to sleep one night. The hotel is not fancy but meets our needs.
Stayed 1 night in Sep 2022

8/10 Good

Sabrina

Stayed 1 night in Aug 2022

6/10 Okay

Bin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Small, clean room. Breakfast was not included as advertised.
Stayed 2 nights in Aug 2022

10/10 Excellent

Guðmundur

Stayed 1 night in Jul 2022

10/10 Excellent

Daniel

Stayed 1 night in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean large room and close to where I wanted to be.
Stayed 6 nights in Jun 2022

8/10 Good

Gerald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and secure.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly hotel near route one so great place to base for road trips. Local places to eat limited.
Stayed 1 night in Mar 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
The staff at Heiðmörk was exceptional. They went above and beyond to make our trip to Iceland memorable. The rooms were clean, comfortable and simple. The location is about 15 minutes outside of the capital. If you're renting a car, this really isn't a problem. And while not right in the city, there were a few restaurants and stores close by that we used when in a hurry. And with the price of food in Iceland, the included breakfast was a huge bonus. I highly recommend Heiðmörk.
Stayed 2 nights in Feb 2020

10/10 Excellent

Chicagoan, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shower is very powerful and shoothing. The Hotel room is very quiet - no road noise, very cozy place in winter. The location is excellent - about 15 minutes to Reykjavik for city life and no need to go through city traffic when decided to head east for sightseeing. A supermarket within a block. The hotel owners are very personable and attentive. The included breakfast is simple and well thought out.
Stayed 4 nights in Jan 2020

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new facility
We had an overnight stay here before flying out of the FloMix airport. The facility seems fairly new and was very clean. The front desk help front desk staff was helpful. The dining facility was slightly crowded for the included morning breakfast. It was definitely a good value for what we paid.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Well the property is ok I guess if u just need a place to rest your head and wash up showers are very small rooms very small no central air system and be prepared to bring a euro converter for your electronics especially if your from the us the owners are very friendly and try to help as much as possible
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the city centre and cheaper than the centrally located hotels.
Stayed 1 night in Jul 2019

10/10 Excellent

Hem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable rooms (adequate space even for 4 people in one room), very accommodating and helpful staff. Definitely would stay here again
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fantastic!
Just a lovely place to stay! Run by a very sweet couple who are very friendly and helpful. Clean and comfortable room. Comfort of a hotel with a stay at home feel. Great breakfast included with stay. Would give 11 out of 10 if the system would allow. Super convenient to the Golden Circle and Reykjavík with a Bonus supermarket and restaurant a block away for added convenience. Would recommend to everyone.
Stayed 3 nights in May 2019