Title: Staybridge Suites Oak Ridge by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=14950&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Staybridge Suites Oak Ridge by IHG Guests enjoy refreshing pool time and fitness options at this Oak Ridge hotel, setting them up for days filled with science attractions and entertainment ## Photo gallery for Staybridge Suites Oak Ridge by IHG ![Exterior - Staybridge Suites Oak Ridge by IHG (Oak Ridge)](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/18babeb3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Staybridge Suites Oak Ridge by IHG (Oak Ridge)](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/9234cd41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Staybridge Suites Oak Ridge by IHG (Oak Ridge)](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/745ae7a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, desk, blackout curtains - Staybridge Suites Oak Ridge by IHG (Oak Ridge)](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/4945daaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free buffet breakfast on weekdays - Staybridge Suites Oak Ridge by IHG (Oak Ridge)](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/572b18d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Oak Ridge, this IHG Hotel offers a daily breakfast buffet and evening manager's receptions. Guests enjoy WiFi, an indoor pool, and a 24-hour gym. The Children's Museum of Oak Ridge is an easy day trip from this convenient base. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £140 includes taxes & fees 12 Feb - 13 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=14950&PinnedHotelID=14950&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Suite, Multiple Beds ![Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/fe2e0161.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Egyptian cotton bed sheets 2 bedrooms - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Double Beds ### View all photos for Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub) ![Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/4945daaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Premium bedding Blackout curtains - 600 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) ![Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/4945daaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Premium bedding Blackout curtains - 600 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, Accessible (Communications) ![Studio Suite, Accessible (Communications) | Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/159cc172.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Accessible (Communications) ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Premium bedding Blackout curtains - Sleeps 2 - 1 Queen Bed OR 1 Double Bed ### View all photos for Studio Suite, 1 Queen Bed ![Studio Suite, 1 Queen Bed | Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/ce2dbe58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Premium bedding Blackout curtains - 420 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/c8aeadae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Egyptian cotton bed sheets - 600 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Double Beds ![Suite, 2 Double Beds | Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/31842e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Egyptian cotton bed sheets - 600 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Studio Suite ![Studio Suite | Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/97e845dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Premium bedding Blackout curtains - Sleeps 2 - 1 Queen Bed OR 1 Double Bed ### View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) ![Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Egyptian cotton sheets, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/15000/14950/993c99de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV Egyptian cotton bed sheets 2 bedrooms - 2 bedrooms - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![In-room safe, desk, iron/ironing board, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5210000/5204900/5204877/b76bbcd4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Oak Ridge by IHG Oak Ridge - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 571 reviews £100 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Knoxville-Hotels-Holiday-Inn-Express-Suites-Oak-Ridge.h5204877.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=9229&destination=Oak Ridge&destType=MARKET&latLong=36.010357,-84.269646&searchId=1751c4ab-125e-41e2-8086-16641df2904b&top_cur=GBP) Ad ![Indoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/14400/14312/85cec444.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Oak Ridge Knoxville Oak Ridge - Pool - Breakfast included - Pet-friendly - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Staybridge-Suites-Oak-Ridge.h14950.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKnoxville-Hotels-Staybridge-Suites-Oak-Ridge.h14950.Hotel-Information) ## About the area Oak Ridge is home to Staybridge Suites Oak Ridge by IHG. American Museum of Science and Energy and Oak Ridge Playhouse are cultural highlights, or if an activity is on the agenda, visit Children's Museum of Oak Ridge. Turkey Creek Shopping Center and Oak Ridge National Laboratory are two other places to visit that come recommended. [Visit our Oak Ridge travel guide](https://www.expedia.co.uk/Oak-Ridge.dx9229) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.00346%2C-84.25147&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sZnkNLk3J3McHny77OCNePLOIW0=) 420 S Illinois Ave, Oak Ridge, TN, 37830 ### What's nearby - American Museum of Science and Energy 12 min walk \- 0.7 miles - Cinemark Tinseltown Oak Ridge 13 min walk \- 0.7 miles - Oak Ridge Art Center 14 min walk \- 0.8 miles - International Friendship Bell 20 min walk \- 1.1 miles - Y-12 National Security Complex 2 min drive \- 0.5 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 30 min drive ### Restaurants - Chick-fil-A 10 min walk - McDonald's 5 min walk - Dunkin' 3 min drive - Dutch Bros Coffee 19 min walk - Taco Bell 11 min walk ## About this property ### Staybridge Suites Oak Ridge by IHG Hotel near American Museum of Science and Energy Located close to Children's Museum of Oak Ridge and Oak Ridge Playhouse, Staybridge Suites Oak Ridge by IHG provides a free breakfast buffet, a free daily manager's reception and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym. You'll also enjoy perks such as: - An indoor pool - Free self-parking - Express check-out, meeting rooms and luggage storage - Free newspapers, a 24-hour front desk and a lift Room features All 98 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and free newspapers. More conveniences in all rooms include: - Rainfall showers, deep-soaking baths and free toiletries - 48-inch flat-screen TVs with satellite channels and DVD players - Kitchens, full-sized fridge/freezers and dishwashers ## Similar properties ![Indoor pool, outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/40400/40384/c6f26f3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 982 reviews £101 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=40384&PinnedHotelID=40384&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/30000000/29360000/29357000/29356954/62f36f91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott Knoxville Oak Ridge Oak Ridge - Pool - Breakfast included - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available on weekdays 7:30 AM to 10:30 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Things to do - 24-hour gym - Indoor pool ### Family friendly - DVD player - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (weekly) ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Barbecue grill ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 2 floors - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - 48-inch flat-screen TV with satellite channels - DVD player ### Food and drink - Coffee/tea maker - Dishwasher - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave ### More - Air conditioning - Desk - Free daily newspapers - Heating - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 AM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150, per accommodation, per stay, plus a deposit of USD 150 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet deposit: USD 150 per stay - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8 AM to 10 PM Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Staybridge Suites Oak Ridge Staybridge Suites Oak Ridge Hotel Staybridge Suites Oak Ridge Hotel Oak Ridge Staybridge Suites Oak Ridge Oak Ridge Staybridge Suites Knoxville Oak Ridge Hotel Oak Ridge ## Frequently asked questions ### Does Staybridge Suites Oak Ridge by IHG have a pool? ### How much does it cost to stay at Staybridge Suites Oak Ridge by IHG? ### Is Staybridge Suites Oak Ridge by IHG pet-friendly? ### How much is parking at Staybridge Suites Oak Ridge by IHG? ### What time is check-in at Staybridge Suites Oak Ridge by IHG? ### What time is check-out at Staybridge Suites Oak Ridge by IHG? ### Where is Staybridge Suites Oak Ridge by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Staybridge Suites Oak Ridge by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 130 8 - Good 44 6 - Okay 13 4 - Poor 11 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Cathy 10 May 2024 Liked: Amenities, property conditions & facilities Room was comfortable, and plenty of space ##### Cathy Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Kiersten 2 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I will stay here every time I come to Oak Ridge. The staff was AMAZING and so helpful. Great breakfast, great rooms. I have stayed at many hotels and this has topped even the fancier hotels I’ve stayed in! 1000/10 would recommend staying here! ##### Kiersten Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Karen 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was a great size. The people at the desk were so friendly. BEST breakfast in town. They informed me right away that something of value was left in the room! ##### Karen Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Richard 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff; the breakfast was great! The room was the perfect size! ##### Richard Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gary 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff ##### Gary Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Timothy 25 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an excellent suite, and the staff was very helpful. Would highly recommend. ##### Timothy Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Jim 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveient for my meeting at the Y12 facility. ##### Jim Stayed 1 night in May 2024 ### 10/10 Excellent #### Timothy S 10 Jun 2023 Liked: Staff & service, property conditions & facilities Great staff! Housekeeping could be more attentive. No bathroom door! ##### Timothy S Stayed 8 nights in Jun 2023 ### 2/10 Terrible #### Robert 20 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort There was no stay. It was cancelled ##### Robert Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Katrina 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities 5 stars ⭐️ Great stay thanks to staff who do a great job! Our air conditioning was not working, they tried to fix it, but it still wasn’t working. They moved us to another room. Ladies were very nice and made sure we were happy with the change. Breakfast was the best, excellent set up & tasted great, kudos to the staff again! 😁. ##### Katrina Stayed 3 nights in Jul 2023 ### 4/10 Poor #### Walter 10 Dec 2023 Disliked: Cleanliness #### Idiots designed the room. Stayed in a “accessible room” and it was the worst we had ever had. Besides having mold in the shower and toothpaste on the wall (Yes, we have pictures), the room was a joke. No door to the bathroom (because handicapped people don’t need privacy?) the kitchen supplies and microwave were in the upper cabinets so no one in a wheelchair could reach it. The thermostat was also above the height for someone in a wheelchair. The hotel was nice, but they definitely need to hire an accessibly consultant because they have no clue. ![](https://a.travel-assets.com/ugc/hotel-reviews/FB3AB8AEF381757E5D74324832B2BBA4FAE308161702234443698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/561A5D2B2EE1AAE2E4D0872F5DD1CD2436BD187A1702234444649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1339BCFA5CA3505F650C390EA2DE5EF462A335C51702234444628.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C51ECA2268F2C148CA73E3C7D440CB9E268C37501702234443670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Walter Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Sharon 25 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was convienent and comfortable… beautiful property and wonderful staff. ##### Sharon Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### CYNTHIA 25 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very clean, comfortable. The staff were all the most friendly that I have seen. ##### CYNTHIA Stayed 2 nights in Apr 2022 ### 2/10 Terrible #### Deborah 12 Apr 2022 Disliked: Cleanliness, staff & service, property conditions & facilities We stayed in room 514\. When we walked in it had such an awful smell we were all taken back. It smelled awful - like a big animal had been kept in there and not let out for weeks. We went down and asked for any other room. They had none. They gave us a spray bottle of Febreze and offered to come up in the morning to fix it. We went to Walmart and spent over $100 to try to make it better. Nobody slept all night. The next morning a different hotel member said they had numerous complaints and had replaced the carpet and drapes. It clearly was not enough. They should never have rented out this room. They should have done anything to try to fix this. There is no way anyone could stay in this room. There was trash in the hallways that was left the entire time we were there along with dirty towels outside a room. This hotel was dirty. They had the nerve to charge us a $75 dollar pet fee - for what? There is nothing our 8 pound dog could have done to this room to make it any worse. We found another room for Saturday night. Even though the room was not inhabitable and they could do nothing to fix it they would not refund our money for the second night. This was the worst hotel I have ever stayed in by far. ##### Deborah Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Deborah 5 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Deborah Stayed 2 nights in Apr 2022 ### 6/10 Okay #### Erika 4 Apr 2022 Liked: Cleanliness Disliked: Amenities I called the property prior to booking and inquired on the pool and was advised it was open and functioning. Upon arriving only to learn that it was not open and closed for maintenance. I had to disappoint a birthday boy whom thought it was having a small family pool party indoors for his birthday. ##### Erika Stayed 2 nights in Apr 2022 ### 8/10 Good #### Alexandra 30 Jan 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Good Good clean spot with a kitchen. Pet friendly. ##### Alexandra Stayed 2 nights in Jan 2022 ### 6/10 Okay #### Kimberly 13 Dec 2021 Liked: Cleanliness, staff & service, amenities Room was smaller than I expected, room was to cluttered with furniture, had to watch where I walked to make sure I didn't trip. I expected a king bed with a hide a bed couch, that would comfortably fit 4 guest. Room had two double beds, couch was just a couch. Just not what I expected but might work out for other traveling guest. I currently have a charge of 10.00 on my credit card that I wasn't told would be there. Hopefully it will be refunded to me ##### Kimberly Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Robyn 30 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family Friendly Just a beautiful hotel in Oak Ridge. Great location, good breakfast, family friendly. ![](https://a.travel-assets.com/ugc/hotel-reviews/4D64AF46B574C14BF796341EB37B6075F11ED30B1638291824769.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robyn Stayed 2 nights in Oct 2021 ### 8/10 Good #### Maria 15 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall our stay was wonderful! Everything was very clean, the bathroom was a bit dated - but nothing terrible. Great walkable area with lots of shopping and dining. Internet was a little slow - my fiancé had to work remotely on a laptop one day during our stay and he got kicked off repeatedly throughout the day. Overall we would stay here again! ##### Maria Stayed 2 nights in Nov 2021 ### 8/10 Good #### TAE 21 Oct 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Kindness Breakfast restaurant waitress asking for a tip?(It may not be)with an unfriendly expression and serving some dishes you don't like? I felt uncomfortable because I felt like I was making a request that wasn't there. ##### TAE Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Eryn 1 Aug 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Staying in the smokies? We booked a non smoking room after a 16 hour car ride. We showed up and the room smelled so strongly of smoke I could barely walk in it. There were smoke stains on the walls and it probably had not been cleaned since the last person was in here. ![](https://a.travel-assets.com/ugc/hotel-reviews/6B65923558E0E25A9B78243C9C88E1619DFBB2F01627798653052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0D9E7FF866B1B7D4BF16D85D7D612980EE3C56621627798643564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eryn Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 27 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for the money. Very clean and recently updated. Beds were super comfortable!!! ##### Verified traveller Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller 14 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is at least the 4th time we have stayed here. One bedroom suite is fabulous each and every time. We bring our dog and never have any issues. The one bedroom suite gives everyone a little more room to stretch out. Love this property. It is close to family...the reason that I visit Oak Ridge and I think the price we pay is excellent for what we are getting. I find it safe to walk the dogs by yourself outside. Everyone is always friendly and nice. I will stay here again ##### Verified traveller Stayed 3 nights in Jul 2021 ### 4/10 Poor #### Verified traveller 29 Jun 2021 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities The suite that our family of 4 was put in smelled of vomit that had been covered in cleaning products. If you are getting a suite here thinking you will do any cooking, you will be disappointed. The kitchen supplies were sparse. ##### Verified traveller Stayed 3 nights in Jun 2021 ---