Title: Crowne Plaza Kitchener-Waterloo by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Kitchener-Waterloo by IHG Hotel with a full-service spa, a quick walk to Centre In The Square ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/ce33eb2a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5684c2ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/b84095db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/d990d0c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/a0c68c7b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo has a welcoming lobby with a fireplace. Enjoy breakfast at Aqua Lounge or swim in the indoor pool. The hotel offers free WiFi, multilingual staff, and seven meeting rooms. 8.4 Very good ## Popular amenities - - - Spa - Parking available - Room service - Bar £85 includes taxes & fees 5 Oct - 6 Oct ## Room options ### Check availability for these dates # Tonight [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Blackout curtains Deep-soaking bath - City view - Sleeps 2 - 1 Single Bed ![Junior Suite, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/3b842ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.8 Excellent 6 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Blackout curtains - City view - Sleeps 2 - 1 King Bed ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.8 Excellent 26 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Sofa bed - double Blackout curtains - City view - Sleeps 2 - 1 King Bed ![Premium Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4600h3065x0y4-eb2450ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 8.4 Very good 8 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Blackout curtains Deep-soaking bath - City view - Sleeps 4 - 2 Queen Beds ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/bc1191d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.4 Very good 90 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Blackout curtains Deep-soaking bath - City view - Sleeps 4 - 2 Queen Beds ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Blackout curtains Deep-soaking bath - City view - Sleeps 4 - 1 King Bed ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 46 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Blackout curtains Deep-soaking bath - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21700/21657/f2c70d36_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### DoubleTree by Hilton Kitchener Centreville Chicopee - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information) ## About the area Located in Downtown Kitchener, a neighbourhood in Kitchener, Crowne Plaza Kitchener-Waterloo by IHG is near the airport and near a metro station. Conestoga Mall and St. Jacobs Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bingemans and Chicopee Tube Park. Looking to enjoy an event or a match? See what's going on at Centre In The Square or Kitchener Memorial Auditorium Complex. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snow tubing. [Visit our Kitchener travel guide](https://www.expedia.co.uk/Kitchener.dx10579) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.44896%2C-80.48743&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X5a7H_NAGzxzKm2W5xb2qnPicmA=) 105 King St E, Kitchener, ON, N2G2K8 ### What's nearby - Centre In The Square - 8 min walk - 0.5 miles - Kitchener Memorial Auditorium Complex - 20 min walk - 1.1 miles - Bingemans - 6 min drive - 3.2 miles - Wilfrid Laurier University - 7 min drive - 3.2 miles - University of Waterloo - 8 min drive - 3.4 miles ### Getting around - Kitchener Station - 14 min walk - Toronto, ON (YYZ-Pearson Intl.) - 67 min drive ### Restaurants - ‪Crabby Joe's Bar & Grill - ‬1 min walk - ‪Kung Fu Tea - ‬2 min walk - Casa Toro 88 - ‪Tim Hortons - ‬2 min walk - ‪King Katsu - ‬3 min walk ## About this property ### Crowne Plaza Kitchener-Waterloo by IHG Upscale hotel near Centre In The Square Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in a massage, a body wrap and hydrotherapy at Karma Medi Spa, the on-site spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business centre. You'll also find perks such as: - An indoor pool - Self-parking (surcharge), express check-out and massage treatment rooms - ATM/banking services, 11 meeting rooms and a computer station - A lift, luggage storage and concierge services - Guest reviews speak highly of the breakfast, helpful staff and location Room features All 201 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers - 37-inch LED TVs with cable channels - Fridges, microwaves and coffee/tea makers ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Secured, covered parking on site (CAD 12 per night) - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Aqua Lounge Restaurant - Aqua Lounge Restaurant ### Things to do - Full-service spa - Indoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 11 meeting rooms - Business centre - Computer station - Conference centre (15,000 square foot of space) ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Massage - Mud bath - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom ### More - 1 building - 10 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Deep soaking bathtub or hydromassage showerhead - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 37-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Late-night room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 19 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 250.00 per stay We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: CAD 12.00 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 15.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:00 AM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work A car is recommended for transport to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Kitchener-Waterloo Hotel Crowne Plaza Kitchener-Waterloo Delta Kitchener-Waterloo Hotel Kitchener Crowne Plaza Kitchener Waterloo Crowne Plaza Kitchener-Waterloo by IHG Hotel Crowne Plaza Kitchener Waterloo an IHG Hotel Crowne Plaza Kitchener-Waterloo by IHG Kitchener Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener ## Frequently asked questions ### Does Crowne Plaza Kitchener-Waterloo by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 AM. ### How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG? > As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on 5 Oct 2025 start from £84.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Crowne Plaza Kitchener-Waterloo by IHG? > Self-parking is available for CAD 12.00 per night. ### What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Crowne Plaza Kitchener-Waterloo by IHG located? > Located in Downtown Kitchener, this spa hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Kitchener-Waterloo by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 650 8 - Good 357 6 - Okay 176 4 - Poor 52 2 - Terrible 74 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Tim 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice rooms, clean sheets and a good breakfast buffet. ##### Tim Stayed 1 night in Sep 2025 ### 8/10 Good #### Russ 1 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay ! ##### Russ Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Amanda 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great , breakfast was amazing ##### Amanda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### William 18 Sept 2025 Liked: Cleanliness, amenities Cean room, amazing staff and the breakfast buffet was awesome ##### William Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Aaron 27 Aug 2025 Liked: Staff & service Great stay, lovely hotel. ##### Aaron Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pat 31 Aug 2025 Liked: Cleanliness Friendly staff, clean rooms, good location ##### Pat Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Robert 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beds were very comfortable ##### Robert Stayed 1 night in Aug 2025 ### 8/10 Good #### Todd 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great area ##### Todd Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Dean 11 Aug 2025 Liked: Cleanliness, amenities Great stay ##### Dean ### 10/10 Excellent #### Brandon 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like how close it is to all the shops ##### Brandon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great experience! ##### Paul Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Diamond 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. Good rooms ##### Diamond Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Richard 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities friendly staff ##### Richard Stayed 1 night in Sep 2025 ### 8/10 Good #### Mark 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lean room, great check in, parking safe ##### Mark Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sally 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff… nice hotel though room was a little tired but clean which is the main thing ##### Sally Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Wayne 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a great stay. ##### Wayne Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Stephen 10 Aug 2025 Liked: Amenities Great location ##### Stephen Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### zia 31 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Great staff at reception ##### zia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ruta 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Every thing is excellent ##### Ruta Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Greg 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and quiet with a great location ##### Greg Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jakob 28 Jul 2025 Liked: Cleanliness, property conditions & facilities A nice stay. ##### Jakob Stayed 1 night in Jul 2025 ### 10/10 Excellent #### mohamed 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sweet place for a good relaxing time ##### mohamed Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gordon 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to event! ##### Gordon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nicole 20 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and helpful ##### Nicole Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jeffrey 8 Sept 2025 Liked: Cleanliness, staff & service Appreciated the early check in. 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