Title: Crowne Plaza Kitchener-Waterloo by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Kitchener-Waterloo by IHG Guests relax by the lobby fireplace or explore the nearby art gallery, while enjoying meals at Aqua Lounge Restaurant and convenient express check-out services ## Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG ![Indoor pool - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/36e655a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5684c2ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/8117bf6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5701ba96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/07176039.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo has a welcoming lobby with a fireplace. Enjoy breakfast at Aqua Lounge or swim in the indoor pool. The hotel offers free WiFi, multilingual staff, and seven meeting rooms. ## Reviews 8.4 Very good ## Popular amenities - Spa - Free Wi-Fi - Air-conditioning £84 includes taxes & fees 11 Feb - 12 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 King Bed ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 51 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Separate bedroom Blackout curtains - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Blackout curtains Premium bedding Hydromassage showerhead - City view - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds ![Premium Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4600h3065x0y4-eb2450ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 8.6 Excellent 9 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Premium bedding Separate bedroom Blackout curtains - City view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/bc1191d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.4 Very good 102 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Blackout curtains Premium bedding Hydromassage showerhead - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/3b842ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.0 Wonderful 7 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Blackout curtains Premium bedding - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.8 Excellent 28 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Sofa bed - double Blackout curtains Premium bedding - City view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.2 Good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Blackout curtains Premium bedding Hydromassage showerhead - City view - 1 bedroom - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1460000/1457900/1457806/w5411h3405x0y195-921e2031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express and Suites Kitchener Southeast by IHG Pioneer Tower West - 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St. Jacobs Area by IHG Township of Woolwich - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.8 Excellent 791 reviews £93 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Kitchener-Hotels-Staybridge-Suites-Waterloo-St-Jacobs-Area.h35516855.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=5dcdcd09-ec9c-420c-8b76-d4a030e8daac&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2100/2011/f9ac8fb9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Cambridge Hespeler - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 7.6 Good 1,078 reviews £64 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Kitchener-Hotels-Comfort-Inn-Cambridge.h2011.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=5dcdcd09-ec9c-420c-8b76-d4a030e8daac&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1790000/1784900/1784867/336b6eea.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Guelph by IHG Guelph - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,001 reviews £91 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Kitchener-Hotels-Staybridge-Suites-Guelph.h1784867.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=5dcdcd09-ec9c-420c-8b76-d4a030e8daac&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information) ## About the area Located in Downtown Kitchener, a neighbourhood in Kitchener, Crowne Plaza Kitchener-Waterloo by IHG is near the airport and near a metro station. Conestoga Mall and St. Jacobs Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bingemans and Chicopee Tube Park. Looking to enjoy an event or a match? See what's going on at Centre In The Square or Kitchener Memorial Auditorium Complex. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing. [Visit our Kitchener travel guide](https://www.expedia.co.uk/Kitchener.dx10579) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.44884%2C-80.48740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q7OwZHdlLA4XUVQ05rjmwTxoU7g=) 105 King St E, Kitchener, ON, N2G2K8 ### What's nearby - ![Clock tower and flags at Edmonton's City Hall](https://images.trvl-media.com/place/6154047/2bd5b705-bd03-44be-9800-3d5e64e39247.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Centre In The Square 8 min walk \- 0.5 miles - Conrad Centre for the Performing Arts 2 min walk \- 0.1 miles - Kitchener Market 7 min walk \- 0.4 miles - Kitchener-Waterloo Art Gallery 8 min walk \- 0.5 miles - Kitchener Memorial Auditorium Complex 20 min walk \- 1.1 miles ### Getting around - Kitchener Station 14 min walk - Toronto, ON (YYZ-Pearson Intl.) 67 min drive ### Restaurants - Crabby Joe's Bar & Grill 1 min walk - Kung Fu Tea 2 min walk - Casa Toro 88 2 min walk - Café Clementina 1 min walk - Tim Hortons 2 min walk ## About this property ### Crowne Plaza Kitchener-Waterloo by IHG Upscale hotel near Centre In The Square Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in hydrotherapy, a facial and a body wrap at Karma Medi Spa, the on-site spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business centre. You'll also find perks such as: - An indoor pool - Self-parking (surcharge), express check-out and wedding services - ATM/banking services, a computer station and luggage storage - A 24-hour front desk, a vending machine and a banquet hall - Guest reviews speak highly of the breakfast, helpful staff and location Room features All 201 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers - 37-inch LED TVs with cable channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/30000/21700/21657/f2c70d36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Kitchener Centreville Chicopee - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 671 reviews £87 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=21657&PinnedHotelID=21657&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106850000/106849000/106848915/853e0372.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites By Hilton Kitchener Centreville Chicopee - Breakfast included - 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Pet-friendly - Parking included 9.0 Wonderful 1,168 reviews £70 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=54478738&PinnedHotelID=54478738&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12349,21657,106848915,24136,1097637) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Secured, covered parking on site (CAD 12 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Aqua Lounge Restaurant - Aqua Lounge Restaurant ### Things to do - Full-service spa - Indoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 11 meeting rooms - Business centre - Computer station - Conference centre (15,000 square foot of space) ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Massage - Mud bath - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom ### More - 1 building - 10 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Deep soaking bathtub or hydromassage showerhead - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 37-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Late-night room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 19 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 250.00 per stay We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: CAD 12.00 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 15.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:00 AM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work A car is recommended for transport to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Kitchener-Waterloo Hotel Crowne Plaza Kitchener-Waterloo Delta Kitchener-Waterloo Hotel Kitchener Crowne Plaza Kitchener Waterloo Crowne Plaza Kitchener-Waterloo by IHG Hotel Crowne Plaza Kitchener Waterloo an IHG Hotel Crowne Plaza Kitchener-Waterloo by IHG Kitchener Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener ## Frequently asked questions ### Does Crowne Plaza Kitchener-Waterloo by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG? ### Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly? ### How much is parking at Crowne Plaza Kitchener-Waterloo by IHG? ### What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG? ### What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG? ### Where is Crowne Plaza Kitchener-Waterloo by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Kitchener-Waterloo by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.0 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 748 8 - Good 395 6 - Okay 188 4 - Poor 55 2 - Terrible 83 ## Reviews ### 10/10 Excellent #### Radu 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities everything was good, the room, fast check in, the food at restaurant was very good ##### Radu Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Mohamed Rayene 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I loved the breakfast ! ##### Mohamed Rayene Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Christine 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great friendly front desk staff! Clean room and comfy beds! Lots to do at hotel (pool, ping pong, mini putt)! ##### Christine Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Kristina 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Gorgeous hotel, very clean, pool was great, food was great. Location was perfect. ##### Kristina Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### David 17 Jan 2026 Liked: Cleanliness, staff & service Great buffet breakfast. Room was quiet. Bed was comfy. Staff were friendly. ##### David Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Brenda 17 Nov 2025 The staff and hotel room and breakfast was amazing ##### Brenda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rob 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were wonderful and friendly. ##### Rob Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Peter 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was nice, pool was nice, and restaurant food for breakfast and dinner was delicious. The staff at the front desk were kind, at the restaurant the staff was professional and polite with great service, and the hotel was clean throughout. It is also in such a great location for us to walk with our kids to the children's museum just minutes away. Thank you for a great visit! ##### Peter Stayed 2 nights in Dec 2025 ### 8/10 Good #### Elena 25 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location and excellent breakfast ##### Elena ### 10/10 Excellent #### athana 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room clean good gym breakfast was good ##### athana Stayed 2 nights in Dec 2025 ### 8/10 Good #### Janine 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was big and clean. The breakfast was great. The staff everywhere was helpful and friendly. ##### Janine Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Colleen 15 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a 5 minute drive from St. Mary's Hospital, where I spent a stressful day awaiting my brothers heart surgery. Staff were very kind. I had dinner at the restaurant in the hotel; wine prices were high, but Santa Fe chicken wrap with salad was excellent. Only complaint: poor quality toilet paper for such a nice hotel - please upgrade!! ##### Colleen Stayed 1 night in Jan 2026 ### 8/10 Good #### Keith 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central to downtown Kitchener. Staff and service are excellennt and the Aqua Lounge has amazing food, service and excellent value. ##### Keith Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Joseph 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, clean ##### Joseph Stayed 4 nights in Nov 2025 ### 8/10 Good #### Sanpreet Singh 27 Jan 2026 Liked: Cleanliness, property conditions & facilities Hotel is wonderful , room is very neat and clean as well as the breakfast buffet is also very tasty. But in room there is a one major thing is missing which is old TV so we cannot use Netflix or any other app. This is the thing we missed and there is no free water bottle in room as well. At the last there are fewer things Hotel can improve like upgrade there TV in room and providing water bottles in room. Overall stay is good. ##### Sanpreet Singh Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Danielle 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and quiet and staff were amazing ##### Danielle Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Christine 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, comfy beds. Staff were very helpful when any problem arose and were also friendly. Close to shops and dining. We will be staying again at this hotel. If your looking for budget friendly hotel that is comfy, friendly and clean this is your hotel. ##### Christine Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Steven 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large clean room and excellent breakfast options at the hotel. Would stay again. ##### Steven Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jean 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and friendly staff ##### Jean Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Timothy 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast service and staff are an outstanding, unexpected touch. Really interesting layout and just overall good value. ##### Timothy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Allan 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and service. Breakfast was fantastic ##### Allan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Revika 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very very helpful and friendly staff. ##### Revika Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Tim 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice rooms, clean sheets and a good breakfast buffet. ##### Tim Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jane 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and spacious. Modern, with comfortable beds. Room had a microwave and mini fridge. Kids enjoyed the pool, although there was a swimming lesson running at the same time which limited the amount of space my kids had to swim. We enjoyed the breakfast buffet. There was a good variety of foods available. ##### Jane Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Amanda 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great , breakfast was amazing ##### Amanda Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Days Inn by Wyndham London](https://www.expedia.co.uk/London-Hotels-Days-Inn-By-Wyndham-London.h27105.Hotel-Information) > > [The Shaw Club Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-The-Shaw-Club-Hotel.h1492022.Hotel-Information) > > [Harbour House](https://www.expedia.co.uk/Niagara-Falls-Hotels-Harbour-House.h1675928.Hotel-Information) > > [reStays Ottawa](https://www.expedia.co.uk/Ottawa-Hotels-Re-Ottawa.h57577253.Hotel-Information) > > [Hampton Inn by Hilton London](https://www.expedia.co.uk/London-Hotels-Hampton-Inn-By-Hilton-London.h1700893.Hotel-Information) > > [The Beverley Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Beverley-Hotel.h6783780.Hotel-Information) > > [Revery Toronto Downtown, Curio Collection by Hilton](https://www.expedia.co.uk/Toronto-Hotels-Revery-Toronto-Downtown.h2232458.Hotel-Information) > > [124 on Queen Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-124-On-Queen-Hotel-Spa.h12034264.Hotel-Information) > > [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) > > [Union Hotel](https://www.expedia.co.uk/Toronto-Hotels-Union-Hotel.h8214.Hotel-Information) > > [Shangri-La Toronto](https://www.expedia.co.uk/Toronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) > > [Oban Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information) > > [Pantages Hotel Downtown Toronto](https://www.expedia.co.uk/Toronto-Hotels-Pantages-Hotel-Downtown-Toronto.h1056271.Hotel-Information) > > [DoubleTree by Hilton Hotel London Ontario](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Ontario.h12749.Hotel-Information) > > [Ramada by Wyndham London](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > > [London Travel Inn](https://www.expedia.co.uk/London-Hotels-London-Travel-Inn.h1472693.Hotel-Information) > > [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > > [3 Bedroom/2 Bathroom Suite](https://www.expedia.co.uk/Toronto-Hotels-300-Front-Street-West.h44941839.Hotel-Information) > > [White Oaks Resort & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.co.uk/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > > [Gladstone House](https://www.expedia.co.uk/Toronto-Hotels-Gladstone-House.h2397165.Hotel-Information) > > [Falls Lodge and Suites](https://www.expedia.co.uk/Niagara-Falls-Hotels-Falls-Inn-Suites.h35228089.Hotel-Information) > > [Best Western Colonel Butler Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Best-Western-Colonel-Butler-Inn.h1273333.Hotel-Information) > > [The Waterside Inn](https://www.expedia.co.uk/Toronto-Hotels-The-Waterside-Inn.h904736.Hotel-Information) > > [Cambridge Suites Toronto](https://www.expedia.co.uk/Toronto-Hotels-Cambridge-Suites-Hotel-Toronto.h18781.Hotel-Information) > > [Hampton Inn & Suites by Hilton Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-Hampton-Inn-Suites-By-Hilton-Toronto-Downtown.h6453.Hotel-Information) > > [The Drake Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Drake-Hotel.h27718565.Hotel-Information) ### Cars ---