Title: Crowne Plaza Kitchener-Waterloo by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6057869&destination=Kitchener%2C+Ontario%2C+Canada&selected=12349&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Kitchener-Waterloo by IHG Guests relax by the lobby fireplace or explore the nearby art gallery, while enjoying meals at Aqua Lounge Restaurant and convenient express check-out services ## Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG ![Indoor pool - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/36e655a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/8117bf6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5684c2ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5701ba96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/07176039.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo has a welcoming lobby with a fireplace. Enjoy breakfast at Aqua Lounge or swim in the indoor pool. The hotel offers free WiFi, multilingual staff, and seven meeting rooms. ## Reviews 8.4 Very good ## Popular amenities - Spa - Free Wi-Fi - Air-conditioning £101 includes taxes & fees 29 Mar - 30 Mar ## Room options ### Check availability for these dates Tonight [Mar 21 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 22 - Mar 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 King Bed ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.0 Wonderful 62 reviews - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) 9.4 Exceptional 3 reviews - City view - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds ![Premium Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4600h3065x0y4-eb2450ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 8.0 Very good 10 reviews - City view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/bc1191d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 112 reviews - City view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/3b842ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.0 Wonderful 7 reviews - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.8 Excellent 28 reviews - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.2 Good 5 reviews - City view - 1 bedroom - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/24200/24136/cb495514.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Walper Hotel, part of JdV by Hyatt Downtown Kitchener - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,005 reviews £89 includes taxes & fees 29 Mar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information) ## About the area Located in Downtown Kitchener, a neighbourhood in Kitchener, Crowne Plaza Kitchener-Waterloo by IHG is near the airport and near a metro station. Conestoga Mall and St. Jacobs Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bingemans and Chicopee Tube Park. Looking to enjoy an event or a match? See what's going on at Centre In The Square or Kitchener Memorial Auditorium Complex. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and sledging. [Visit our Kitchener travel guide](https://www.expedia.co.uk/Kitchener.dx10579) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.44884%2C-80.48740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q7OwZHdlLA4XUVQ05rjmwTxoU7g=) 105 King St E, Kitchener, ON, N2G2K8 ### What's nearby - ![Clock tower and flags at Edmonton's City Hall](https://images.trvl-media.com/place/6154047/2bd5b705-bd03-44be-9800-3d5e64e39247.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Centre In The Square 8 min walk \- 0.5 miles - Conrad Centre for the Performing Arts 2 min walk \- 0.1 miles - Kitchener Market 7 min walk \- 0.4 miles - Kitchener-Waterloo Art Gallery 8 min walk \- 0.5 miles - Kitchener Memorial Auditorium Complex 20 min walk \- 1.1 miles ### Getting around - Kitchener Station 14 min walk - Toronto, ON (YYZ-Pearson Intl.) 67 min drive ### Restaurants - Crabby Joe's Bar & Grill 1 min walk - Casa Toro 88 2 min walk - Kung Fu Tea 2 min walk - Tim Hortons 2 min walk - Korean BBQ Restaurant 韓國BBQ食堂 3 min walk ## About this property ### Crowne Plaza Kitchener-Waterloo by IHG Upscale hotel near Centre In The Square Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in a body wrap, hydrotherapy and a massage at the on-site spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business centre. You'll also find perks such as: - An indoor pool - Self-parking (surcharge), express check-out and a ballroom - Luggage storage, smoke-free property and 11 meeting rooms - Multilingual staff, wedding services and a banquet hall - Guest reviews speak highly of the breakfast, helpful staff and location Room features All 201 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers - 37-inch LED TVs with cable channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/24200/24136/cb495514.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Walper Hotel, part of JdV by Hyatt Downtown Kitchener - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,005 reviews £89 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=24136&PinnedHotelID=24136&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1460000/1457900/1457806/w5411h3405x0y195-921e2031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express and Suites Kitchener Southeast by IHG Pioneer Tower West - 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30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=5399364&PinnedHotelID=5399364&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12349,24136,1457806,106848915,21657) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Secured, covered parking on site (CAD 12 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Aqua Lounge Restaurant - Aqua Lounge Restaurant ### Things to do - Full-service spa - Indoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 11 meeting rooms - Business centre - Computer station - Conference centre (15,000 square foot of space) ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Massage - Mud bath - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom ### More - 1 building - 10 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Deep soaking bathtub or hydromassage showerhead - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 37-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Late-night room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 19 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 250.00 per stay We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: CAD 12.00 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 15.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:00 AM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work A car is recommended for transport to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Kitchener-Waterloo Hotel Crowne Plaza Kitchener-Waterloo Delta Kitchener-Waterloo Hotel Kitchener Crowne Plaza Kitchener Waterloo Crowne Plaza Kitchener-Waterloo by IHG Hotel Crowne Plaza Kitchener Waterloo an IHG Hotel Crowne Plaza Kitchener-Waterloo by IHG Kitchener Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener ## Frequently asked questions ### Does Crowne Plaza Kitchener-Waterloo by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG? ### Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly? ### How much is parking at Crowne Plaza Kitchener-Waterloo by IHG? ### What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG? ### What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG? ### Where is Crowne Plaza Kitchener-Waterloo by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Kitchener-Waterloo by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 777 8 - Good 405 6 - Okay 201 4 - Poor 59 2 - Terrible 86 ## Reviews Verified ### 10/10 Excellent #### Kim 19 Mar 2026 Great breakfast! Enjoyed the mini golf and pool ##### Kim Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Aleksander 15 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice amenities ##### Aleksander Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Louise 7 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff went beyond helpful, thank you for the excellent service. The stay was very enjoyable. ##### Louise Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Alan 3 Feb 2026 Liked: Cleanliness, amenities Great staffand Great restaurant ##### Alan Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Lory 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Our room was well appointed, comfortable bed with fresh smelling linens. The bathroom was also well appointed. ##### Lory Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### David 13 Mar 2026 Staff was terrific. Room was excellent Good was fantastic ##### David Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Sharon 2 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close by to our activities ##### Sharon Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Thomas 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very nice, the room was very comfortable. I enjoyed my stay ##### Thomas Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Radu 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities everything was good, the room, fast check in, the food at restaurant was very good ##### Radu Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Tammy 2 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were clean, staff was polite and helpful. I was there for work and did not use or view the amenities ##### Tammy Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Barb 26 Feb 2026 Liked: Cleanliness, property conditions & facilities Good location for the show and clean room ##### Barb Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Mohamed Rayene 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I loved the breakfast ! ##### Mohamed Rayene Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Dale 3 Mar 2026 Liked: Cleanliness, staff & service, amenities Staff excellent Rooms very small access to parking lot very confusing ##### Dale Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Kristina 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Gorgeous hotel, very clean, pool was great, food was great. Location was perfect. ##### Kristina Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Christine 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great friendly front desk staff! Clean room and comfy beds! Lots to do at hotel (pool, ping pong, mini putt)! ##### Christine Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Brenda 17 Nov 2025 The staff and hotel room and breakfast was amazing ##### Brenda Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### David 17 Jan 2026 Liked: Cleanliness, staff & service Great buffet breakfast. Room was quiet. Bed was comfy. Staff were friendly. ##### David Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Rob 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were wonderful and friendly. ##### Rob Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Elena 25 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location and excellent breakfast ##### Elena Verified ### 10/10 Excellent #### Peter 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was nice, pool was nice, and restaurant food for breakfast and dinner was delicious. The staff at the front desk were kind, at the restaurant the staff was professional and polite with great service, and the hotel was clean throughout. It is also in such a great location for us to walk with our kids to the children's museum just minutes away. Thank you for a great visit! ##### Peter Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Chris 5 Mar 2026 Liked: Staff & service, amenities, property conditions & facilities Front desk staff lovely and helpful. Parking is an issue. Parking garage next door to hotel, across dark alley full of drug users. Garage is beyond dicey. Dark and insecure. Homeless and criminals walking through constantly. ##### Chris Stayed 4 nights in Feb 2026 Verified ### 6/10 Okay #### Rebecca 6 Feb 2026 Liked: Cleanliness Disliked: Amenities Our room was comfortable and clean. The kids were excited to use the bowling alley which was unfortunately out of service. The arcade had many games, mostly outdated that were out of service or just took our money. The mini putt was fun and kept the kids entertained. The pool was great and wasn’t ever too busy. The breakfast was good and had lots of great options. Overall a good stay. ##### Rebecca Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Janine 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was big and clean. The breakfast was great. The staff everywhere was helpful and friendly. ##### Janine Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### athana 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room clean good gym breakfast was good ##### athana Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Joseph 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, clean ##### Joseph Stayed 4 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [DoubleTree by Hilton Hotel London Ontario](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Ontario.h12749.Hotel-Information) > - [Gladstone House](https://www.expedia.co.uk/Toronto-Hotels-Gladstone-House.h2397165.Hotel-Information) > - [Days Inn by Wyndham London](https://www.expedia.co.uk/London-Hotels-Days-Inn-By-Wyndham-London.h27105.Hotel-Information) > - [124 on Queen Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-124-On-Queen-Hotel-Spa.h12034264.Hotel-Information) > - [Ramada by Wyndham London](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > - [Falls Lodge and Suites](https://www.expedia.co.uk/Niagara-Falls-Hotels-Falls-Inn-Suites.h35228089.Hotel-Information) > - [The Shaw Club Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-The-Shaw-Club-Hotel.h1492022.Hotel-Information) > - [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) > - [London Travel Inn](https://www.expedia.co.uk/London-Hotels-London-Travel-Inn.h1472693.Hotel-Information) > - [Best Western Colonel Butler Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Best-Western-Colonel-Butler-Inn.h1273333.Hotel-Information) > - [Harbour House](https://www.expedia.co.uk/Niagara-Falls-Hotels-Harbour-House.h1675928.Hotel-Information) > - [Union Hotel](https://www.expedia.co.uk/Toronto-Hotels-Union-Hotel.h8214.Hotel-Information) > - [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > - [The Waterside Inn](https://www.expedia.co.uk/Toronto-Hotels-The-Waterside-Inn.h904736.Hotel-Information) > - [reStays Ottawa](https://www.expedia.co.uk/Ottawa-Hotels-Re-Ottawa.h57577253.Hotel-Information) > - [Shangri-La Toronto](https://www.expedia.co.uk/Toronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) > - [3 Bedroom/2 Bathroom Suite](https://www.expedia.co.uk/Toronto-Hotels-300-Front-Street-West.h44941839.Hotel-Information) > - [Cambridge Suites Toronto](https://www.expedia.co.uk/Toronto-Hotels-Cambridge-Suites-Hotel-Toronto.h18781.Hotel-Information) > - [Hampton Inn by Hilton London](https://www.expedia.co.uk/London-Hotels-Hampton-Inn-By-Hilton-London.h1700893.Hotel-Information) > - [Oban Inn](https://www.expedia.co.uk/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information) > - [White Oaks Resort & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > - [Hampton Inn & Suites by Hilton Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-Hampton-Inn-Suites-By-Hilton-Toronto-Downtown.h6453.Hotel-Information) > - [The Beverley Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Beverley-Hotel.h6783780.Hotel-Information) > - [Pantages Hotel Downtown Toronto](https://www.expedia.co.uk/Toronto-Hotels-Pantages-Hotel-Downtown-Toronto.h1056271.Hotel-Information) > - [Chelsea Hotel, Toronto](https://www.expedia.co.uk/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > - [The Drake Hotel](https://www.expedia.co.uk/Toronto-Hotels-The-Drake-Hotel.h27718565.Hotel-Information) ### Cars ---