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"We had a fantastic experience at the Copthorne Merry Hill. Our room was very comfortable with a waterside view and I was delighted to find the en-suite had a bath. The room had Tea and coffee making facilities + biscuits and a fridge containing water and 2 little bars of chocolate; delightful. The staff were really kind, efficient and helpful. Breakfast (buffet style hot and continental) was delicious with continual restocking by staff. We sat outside to eat this morning. We ate in the restaurant one evening and the food was beautifully cooked and presented."

"The hotel is amazing, decor is lovely and very clean. The staff are super helpful and friendly. The rooms are great"

"Nice hotel very friendly staff. Ideal location for shops, bars and restaurants "

"Great and clean hotel"

"The staff were very polite and helpful "

"Good stay in a very nice hotel the staff were very welcoming and helpful"

"Friendly staff, very clean room and a quiet place to stay. Food was ok but the wait was too long. "

"This property is so amazing and honestly has potential to fully push for more. I think they act like they know so every guest needs that special treatment all the time. They should know that other guests are from "Royal Service" background so never judge a book by the cover. I love it and i will definitely book again for front facing room on the 3rd floor. I was in room 316 and its at the back side of the horel...see you again guys. Thanks...😊😄"

"Brilliant central location, great rooms, pleasant and helpful staff, plenty of parking available on site. "