Standard Double Room, 1 King Bed (in Townhouse) | 2 bedrooms, in-room safe, iron/ironing board, free WiFi
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Reviews of The Gardens

3 out of 5
The Gardens
23 Liguanea Avenue, Kingston 6, Kingston, Saint Andrew

Reviews

6.8
Rating 10 - Excellent. 9 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 11 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 4 out of 38 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karlyn, Grand Cayman

Business traveller, Travelled with group
Liked: Cleanliness
Everything was within walkable distance. Only had to get a taxi to and from the airport.
Stayed 2 nights in Feb 2024
Response from Jasmine on 5 Mar 2024
We are very glad and appreciative of your response about your recent stay with us. We hope you will visit us again in the near future. Thanks and have a good day.

8/10 Good

Winston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a gated community with the owner living in one of the units. At time of our stay (2/2024), the units were being completely renovated, so expect even more ... The name "The Gardens" needs to be more visible from street.
Stayed 1 night in Feb 2024
Response from Jasmine on 5 Mar 2024
We are glad that you enjoyed staying with us at The Gardens. As you see we are in the process of renovating so next time you visit you will be more appreciative of the appearance of the property. Have a good day.

10/10 Excellent

Tamar

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Mawyna

Liked: Cleanliness
Stayed 7 nights in Oct 2023

6/10 Okay

SEAN

Stayed 1 night in Sep 2023

10/10 Excellent

Valrie Taylor and Bobby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Better air-condition needed apart from that it was good. Easy access and communication was good. Close to airport
Stayed 1 night in Jun 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from JL on 4 May 2023
Thank you. It was our pleasure!

10/10 Excellent

sudhakar

It is wonderful

4/10 Poor

Betty

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Kevon, Lyndhurst

Travelled with group
Disliked: Amenities, property conditions & facilities
Nice bed room only
Stayed 1 night in Jul 2022

6/10 Okay

Andrea

Liked: Room comfort
Nice quiet place
The staff was very helpful and polite
Stayed 4 nights in May 2022

2/10 Terrible

Gizelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is not well kept, the bushes need to be trimmed, the pool was dirty, the property seems to be closed up for the whole pandemic, it had a old smell, the place was ants infested and the windows was hard to open.
Stayed 3 nights in May 2022

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures on expedia do bot reflect the reality .... Used comdon in the bathroom ... does rhis place was clean before we arrived ? Not sure ...
Stayed 1 night in Apr 2022
Response from Jasmine on 19 Apr 2022
We are very sorry of the experience as this has never happened before. We have spoken to the housekeeper and she has apologized as this was an oversight on her part. We again are very sorry for this and can assure that this has been addressed.

6/10 Okay

chinedu

Stayed 2 nights in Jan 2022

10/10 Excellent

JONATHAN

Liked: Cleanliness, room comfort
Gently used property, but very comfortable and great staff. It is not a 5 star , but the space is large, the pool is clean, and it is very well located, has bedrooms upstairs and full kitchen and living room downstairs. It is a 5 minute walk to a shopping center with food court and supermarket.
Stayed 7 nights in Oct 2021
Response from Jasmine on 20 Oct 2021
Thanks for your review of your comfortable stay with us at The Gardens. Looking forward to having you stay with us again in the future.

8/10 Good

itsme, here

Liked: Cleanliness
It was ok. Needs renovation. Sheets smell like bleach.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Sharon, Port St. Lucie Flirida

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Very private, very clean, great management, very quite... have been there several times and will continue to return there. Great location for the airport. Very convenient shopping, less than mile away.
Stayed 1 night in Feb 2020

10/10 Excellent

Duewayne, Ocho Rios

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints, except there could be some good TV channels.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Its good if your fam want to spend a vacation due to the setting.. Not much to do there
Stayed 1 night in Nov 2018
Response from Jen on 7 Dec 2018
Hi , We are primarily a place to rest and commune with nature read etc. punctuated by hiking to the top of our hill for panoramic views, fishing eating your catch specially prepared by our employees bird-watching, taking a tour to Cinchona Gardens, and /or hiking to Blue Mountain Peak. Please ask our staff!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

6/10 Okay

Cathy, Los Angeles

Disliked: Staff & service
Quiet and secluded location in Kingston
Pluses: Large apartment (with full kitchen) in a quiet, secluded, upscale neighborhood relatively convenient to the airport in Kingston. Lots of security on the premises (gated with a 24-hr security guard, security grills on all doors including the bedroom, safe in room). Minuses: The least friendly and most unhelpful staff we encountered anywhere. Although we had booked and paid a deposit using a credit card, when we arrived we were told the office was closed for the next 2 days (a holiday weekend) so we couldn't pay the balance using the credit card. Fortunately we had enough US cash to cover it.
Stayed 1 night in Dec 2017
Response from Jasmine on 9 Jan 2018
We apologize for the experience that Cathy said she experienced at The Gardens. We have spoken to the staff about it as this is a very unusual experience as we always receive good responses from our guests. Again we apologize wholeheartedly to her.

6/10 Okay

Samuel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The Gardens - A quiet Oasis
The Gardens is a nice quiet facility. The standard of apartment is fairly basic.Cleanliness standards are good.Unfortunately two elements let this property down the first of which was the non-operational air conditioning unit in the bedroom,which made sleeping very uncomfortable. The Wi-Fi was also problematical and kept dropping out,which was an annoyance. Apart from that the staff were friendly and the property is 7 minutes walk from the Sovereign Shopping Centre

8/10 Good

Jasmine

Liked: Staff & service, property conditions & facilities, room comfort
pretty decent
My stay in this hotel was good. Hallways were kind of narrow, there were little bugs in my room. Other then that it was fine, big tv, balcony, nice bathroom, good bed, free breakfast. If you're looking for a decent place you could stay here, but you could find a better place if you're willing to spend the money.

2/10 Terrible

Joseph, Washington State

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was hot, the air wasn't cooling.
Room had mosquito, smells terrible, the shampoo was from the previous guest and the lotion, ointment found under the bed from previous guest. The bathroom was flooded, no water in the pipe for over an hour.

6/10 Okay

steven, Grand Cayman

Disliked: Property conditions & facilities, room comfort
Modest accommodation at a reasonable price
Private and secure accommodation. Lots of shops and restaurants nearby. Must have a vehicle.

4/10 Poor

Winston

Disliked: Cleanliness, property conditions & facilities, room comfort
The promise need to be up dated the kitchen and furniture.

6/10 Okay

STEWART

6/10 Okay

Not Provided, Cayman Islands

Liked: Cleanliness, staff & service, room comfort
One night stay to attend an early morning meeting the next day. The unit was a bit aged and old style, but a clean comfortable experience

6/10 Okay

Verified traveller

Liked: Staff & service
The Gardens
Arrived in the evening, other than ants & some small bugs, specifically in the kitchen or where we left food out for long periods of time. The stay was good. Wifi worked well during my time there. Had private restroom & luckily did not have to share. Pad lock on both front and back doors, and had also a gate to the rooms & guard dogs, which served for more of an alert/alarm system at the front that helped increase my sense of safety. Just a five-minute walk there are a bunch of restaurants, stores, movie theater & more off the main road. The few staff members I did meet were nice, especially the female room attendant.

4/10 Poor

c s d, miami

Disliked: Property conditions & facilities, room comfort
It was ok
Got charged at the end more than ehat i had bern told

6/10 Okay

Broadway, New York

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Endearing Gardens
Got worried when no one was there to greet me on arrival at 9:30pm. Had to search for front desk person. lovely 2 bedroom, clean and spacious.. much better than a hotel room. However, I dislike burglar bars for the front doors and the interior. Wait staff was very accommodating(the best especially Norma and Mr. Smith). Front desk staff has no name tag. Each room has internet and cable TV. However, a TV guide would have been a great help, plus no room phone exist. If you need towels.. have to search for staff by walking to the front of complex or to the Staff quarters (Need to improve). Soaps land toiletries limited. Don't have ... will be out of luck for paper. The parking area is nice. Lovely flowers on property. location is perfect to get to and from airport, New Kingston, Constant Spring, Meadowbrook. Great place for a family. Kitchen is adequate.. nice space, however need updating for cookware, stove, glasses. Fridge is large for use by a family.

2/10 Terrible

Sirpa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very old and shabby. There was a huge cockroach in bedroom. There was only few restaurant at neighbour. Swimmingpool was ok. Landlady was very nimen and helpfull.

4/10 Poor

Carlos Miguel

Disliked: Staff & service, property conditions & facilities, room comfort
HOSPEDAJE BASICO
Fui por trabajo 2d y 1n, no lo recomiendo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hice una buena elección
Justo lo que esperaba, un lugar cómodo para descansar después de arduos días de trabajo. Sin ruido y con facilidad de ir al supermercado y comprar alimentos para el desayuno y cena.

8/10 Good

Kristina

Liked: Staff & service