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"Beautifully renovated hotel in a great location. Easy walk to shops, restaurants,train station and ferry terminal. Friendly, helpful staff. Breakfast was good but not very warm"

"Perfect location. Adequate parking and friendly staff "

"Super clean and friendly staff. Highly recomend."

"Everything is always perfect at this hotel. It’s in a great location and from the first contact with the reception staff the whole 5 days were brilliant. Stunning views, beautifully maintained & clean rooms, great spa & pool and very good restaurant/bar food. There are bikes to hire, too. Such a great team of staff but I’m afraid I don’t know their names to thank them individually."

"Breakfast good. Room clean. The hotel was in a good area for train station and centre of town"

"Whisky vaults has a great bar with live music, if we hadn’t been staying we would have missed a really good night. Room was clean with a comfy bed although the bathroom was very compact with very little room to manoeuvre. We had booked room only but were given a breakfast bag at check-in which was an unexpected surprise."

"Great value for the price. Nice staff, great location & very clean room with comfortable beds & lovely view of the sea. Kitchen had everything we needed. Will definitely stay again "

"Breakfast very good, lots of choice from daily menu. Hallways and rooms all decorated in very dark colours, black in many cases. Room small. "

"Our stay here was below the standard I would have expected for the price. On the positive side, the location was good and very convenient for getting around. Breakfast was acceptable, with a reasonable selection, and the staff in the breakfast area were friendly and welcoming. However, the overall condition of the hotel was very tired and in need of significant investment. While reception staff were polite at check-in, there was limited engagement beyond that. The room didn’t quite match expectations from the advertised photos, particularly those showing sea views. Our window had metal screws in the frame to prevent it from opening too far, the curtains were noticeably sun bleached, and there were maintenance issues such as a leaking bath and damaged plaster. We also suspected the room may previously have accommodated pets, as my husband, who has mild allergies, experienced some discomfort with his asthma during the stay. When we requested an iron and ironing board, these arrived without a cover for the board, so we had to improvise by using a towel. Another point to note was the £10 per day charge for on-site parking, which felt a little steep given the overall condition of the property. Overall, you could see that this hotel was way past its prime but still has potential to be great again, but requires significant refurbishment."