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"Staff were overall unhappy looking, and certainly not welcoming. I'm also disappointed that there was no food offer available. The bar no longer serves food and the restaurant appeared closed. On the plus side, the wifi is fast and reliable. "

"Room was clean, shower was great. Good food inn the restaurant. The staff were friendly and helpful. We would stay here again. "

"Really lovely staff, incredible rooms with so much space. It's right in the centre but has a car park next to it too. Can't fault it really."

"Yes"

"Room was clean but small.windows rattled all night (had to put paper wedges in to try help.curtain was hanging of the rail . Great location but ive stayed in better in Carlisle that have been cheaper .also the carpark is tiny..my husband is disabled and had to park 400 yards away on both night's "

"No mattres protector, old furnishings, musty smell to "

"The beds were clean. Bathroom could do with an upgrade. Bath panel not secured. Stains on carpet. However, good value for cost."

"Always clean and the staff are great "

"Large, airy room. All very clean. Friendly and professional staff. Highlight was the buffet breakfast. "