Kelantan Holidays from £730

Overall, the stay was nice as the property seems recently renovated. Amenities and towels were provided as well. However, one of the new towels smell, thus will be good check before use. Kitchen has the basic equipment, plates to cups to utensils. TV has Netflix ready to watch as well. What failed the property to achieve 5 stars is the check-out. It was said to drop the keys back in the box at Level 1 then you can go back to carpark to drive off. But after you drop off the keys, you cannot access the carpark which is at Level 5. And if you don't drive out back to the exact same gantry you came in, you cannot ask the guard to help you open the gantry to exit. We wasted quite a bit of time trying to exit and there were angry and impatient drivers behind us. It will be good to review the check-out process and advise with details like how you check-in. I would say that until the check-out is revised, I would not recommend this, unfortunately nice property.

The staff was outstanding