Kandivali Holidays from £599

I had a very disappointing experience with Hotel Niranta Transit. The hotel refused to allow my family members to enter because they did not have airport tickets. The biggest issue is that this requirement was never clearly mentioned during the booking process. If having a valid airport ticket is mandatory for entry, it should be explicitly stated on the booking page and made a mandatory confirmation before completing the reservation. Without this information, customers can easily book the hotel under the wrong assumption and face unnecessary inconvenience upon arrival. The lack of transparency in communicating such an important policy is unacceptable. I hope the hotel updates its booking process to clearly display this requirement and prevent other guests from having the same frustrating experience.

Luxurious hotel with a superb breakfast spread catering to all palates.

We were on half boards so we enjoyed the buffet at breakfast and dinner. The cooks especially were very attentive and would make pretty much anything you asked for. The food was of excellent quality and I especially enjoyed the smoked salmon. There were only two negatives to our stay. One was that the pool was closed the entire first day due to weather although it wasn't raining or thundering. Seemed to be closed so they could have a photo shoot. The other problem was that we were in the bar enjoying happy hour and my wife and I played a card game and were told that we had to put it away immediately. No card playing in the bar. Seems a strange policy. They were very inflexible about it. Otherwise everything was fantastic. The concierge was also incredibly helpful.