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Reviews of HOTEL AMANEK Kanazawa

3.5 out of 5
HOTEL AMANEK Kanazawa
2-25-17 Katamachi, Kanazawa, Ishikawa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 418 reviews" "
Rating 8 - Good. 111 out of 418 reviews" "
Rating 6 - Okay. 41 out of 418 reviews" "
Rating 4 - Poor. 13 out of 418 reviews" "
Rating 2 - Terrible. 4 out of 418 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Hotel Amanek Kanazawa on 21 Dec 2023
Thank you very much for using Hotel Amanek Kanazawa. looking forward to seeing you coming again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Amanek Kanazawa on 7 Feb 2024
Thank you very much for staying at Hotel Amanek Kanazawa.All of our staff members are very happy to hear that you were satisfied with your room at our hotel. We are looking forward to see you coming again. Hotel Amanek Kanazawa

8/10 Good

KOICHI

Stayed 2 nights in Dec 2023
Response from ホテルアマネク金沢 on 14 Dec 2023
この度はホテルアマネク金沢にご宿泊いただきありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Akiko, Los ANgeles

Stayed 3 nights in Nov 2023
Response from ホテルアマネク金沢 on 14 Dec 2023
この度はホテルアマネク金沢にご宿泊いただきありがとうございます。またのご利用お待ちしております。

8/10 Good

Hisae

Stayed 1 night in Nov 2023
Response from ホテルアマネク金沢 on 24 Nov 2023
この度はホテルアマネク金沢をご利用いただきまして誠にありがとうございました。またのお越しをスタッフ一同心よりお待ちしております。ホテルアマネク金沢

10/10 Excellent

Ka man carman

Stayed 3 nights in Nov 2023
Response from Hotel Amanek Kanazawa on 24 Nov 2023
Thank you very much for choosing our hotel.We look forward to serving you again.Hotel Amanek Kanazawa

10/10 Excellent

Julia

Stayed 1 night in Nov 2023
Response from 福島 on 23 Nov 2023
この度はホテルアマネク金沢をご利用いただきありがとうございます。またのお越しを心よりお待ちしております。ホテルアマネク金沢

10/10 Excellent

MaryLynn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from ホテルアマネク金沢 on 15 Nov 2023
この度はホテルアマネク金沢をご利用いただきまして誠にありがとうございました。またのご利用を心よりお待ちしております。ホテルアマネク金沢

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Amanek was such a delightful stay! Their amenities from toiletries to daily treats/waters to a pristine bath were all top notch. Really convenient and the staff were extremely helpful. Would recommend and can't wait to stay again!
Stayed 3 nights in Sep 2023
Response from ホテルアマネク金沢 on 4 Nov 2023
Thank you very much for choosing to stay at Hotel Amanek Kanazawa from amongst many hotels. We would also like to thank you again for your kind feedback. We are sorry for your inconvenience, but we will do our best to make your stay even more pleasurable. We would be delighted if you could use our hotel again the next time you visit Kanazawa. All of our staff look forward to welcoming you. Hotel Amanek Kanazawa

10/10 Excellent

Pilar

Stayed 2 nights in Oct 2023
Response from ホテルアマネク金沢 on 1 Nov 2023
この度はホテルアマネク金沢を4ご利用いただきありがとうございます。またのお越しを心よりお待ちしております。

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
First time staying here and have a few things I’d like to note. The stay overall was comfortable but some room for improvement that will hopefully be helpful. -Pros Good price, Convenient area, comfortable bed, clean and nice ambiant bath, clean sheets Cons -I’m all for being eco-friendly, however, there needs to be a clear indicator that the fridge needs to be turned on if guests want to use it, as I bought a few things for breakfast and the next morning found them room temp. -There was a bug on the cup saucer in bathroom -Dried up contact lens stuck to the back of remote, which was hard to remove and unpleasant -Audio system is separate from TV and after a couple hours you need to turn the system back on and switch to tv audio I enjoyed my stay but the above would be a reason why I wouldn’t recommend a friend to stay here. Hope things can be improved.
Stayed 2 nights in Oct 2023
Response from ホテルアマネク金沢 on 28 Oct 2023
Thank you for using Hotel Amanek Kanazawa. We would also like to thank you for your valuable feedback. We would like to improve the facilities such as the gym that you have pointed out to satisfy our customers. looking forward to seeing you coming again.

6/10 Okay

Kuniko

Stayed 1 night in Oct 2023
Response from ホテルアマネク金沢 on 28 Oct 2023
Thank you for using Hotel Amanek Kanazawa. All of our staff will work hard to further satisfy our customers. All of our staff are looking forward to seeing you again.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. The area around the hotel was a bit uncomfortable.
Stayed 3 nights in Oct 2023
Response from Hotel Amanek Kanazawa on 22 Oct 2023
Thank you for choosing Hotel Amanek Kanazawa.We are very happy to receive your compliments on our hotel.Thank you very much for your valuable feedback.

10/10 Excellent

Bar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect for us, very clean and beautiful
Stayed 2 nights in Oct 2023
Response from Hotel Amanek Kanazawa on 10 Oct 2023
Thank you very much for staying at Hotel Amanek Kanazawa. We would like to thank you again for your valuable feedback.We will do our best to maintain or further improve the points you have mentioned so that our guests can be more satisfied with their stay.We look forward to welcoming you again.Hotel Amanek Kanazawa

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient, good value.
Very comfortable hotel near the river and close to the samurai village. There are lots of nearby places to eat and it’s walking distance to the Kanazawa Castle. Our room was well-appointed, bed was comfortable, and the staff were very helpful. We did laundry (coin operated machines) that worked great and were easy to use.
Stayed 2 nights in Sep 2023
Response from ホテルアマネク金沢 on 8 Sept 2023
Thank you very much for choosing Hotel Amanek Kanazawa.We are glad that you had a pleasant stay with us.We look forward to welcoming you again!Hotel Amanek Kanazawa

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a nice city view. Very friendly & helpful staff at the front desk.
Stayed 2 nights in Aug 2023
Response from Hotel Amanek Kanazawa on 31 Aug 2023
Thank you for staying at our hotel.We are very happy to hear that you enjoyed your stay at this hotel.If you have the opportunity to visit Kanazawa again someday, we are waiting for you to come to this hotel.Thank you very much.

10/10 Excellent

MENG KAI

Stayed 2 nights in Jul 2023
Response from ホテルアマネク金沢 on 5 Sept 2023
この度は当ホテルにご宿泊いただき誠にありがとうございます。お客様に充実した滞在をお楽しみいただけたこと、非常に嬉しく存じます。また金沢にお越しの際には、ぜひ当ホテルのご利用もご検討くださいませ。再びお会いできることをスタッフ一同心よりお待ちしております。ホテルアマネク金沢

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very kind and the room was very comfortable to stay in. Everything was very nice
Stayed 1 night in Jul 2023
Response from Hotel Amanek Kanazawa on 24 Jul 2023
Thank you for staying at our hotel. We're glad you had a good time. We hope you will come back again.Best regards.

10/10 Excellent

Hannah

Stayed 2 nights in Jun 2023

10/10 Excellent

Martin

Stayed 2 nights in Jun 2023

10/10 Excellent

PETER

Stayed 2 nights in Jun 2023

10/10 Excellent

Trystan

Travelled with group
great hotel with amazing staff and amazing rooms, very recommended
Stayed 1 night in May 2023
Response from Hotel Amanek Kanazawa on 24 Jul 2023
Thank you for using our hotel and for the nice compliments. We're very happy you were happy with your stay.We hope to see you again one day.Best regards.

10/10 Excellent

ichiro

Stayed 1 night in May 2023

10/10 Excellent

Miho

Stayed 1 night in May 2023

8/10 Good

Fumie

Stayed 1 night in May 2023

8/10 Good

Nobuhiko, Yokohama

Stayed 1 night in May 2023

10/10 Excellent

Pauline, Corte Madera

Travelled with family
Liked: Property conditions & facilities
The Amanek was wonderfully modern, yet retained the character of a Japanese ryokan. The public ofuro was very enjoyable, the rooms immaculate and comfortable and the lobby amenities and atmosphere very inviting and relaxing. Staff were very polite and helpful. Will definitely return.
Stayed 3 nights in May 2023
Response from Hotel Amanek Kanazawa on 22 May 2023
Thank you very much for choosing our hotel from a number of accommodation options. We would also like to thank you again for your kind feedback.It is a great pleasure to read your kind words. We will continue to make every effort to please our guests even more.

10/10 Excellent

Maria Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetically pleasing
Stayed 2 nights in May 2023
Response from Hotel Amanek Kanazawa on 30 May 2023
Thank you for using Hotel Amanek Kanazawa from among many hotels. Thank you very much. We are very happy to hear that you had a comfortable stay. We would appreciate it if you could use our hotel when you come to Kanazawa next time. We are looking forward to seeing you from all the staff. Hotel Amanek Kanazawa

10/10 Excellent

Nobuhiko, Yokohama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good atmosphere
Stayed 2 nights in May 2023
Response from Hotel Amanek Kanazawa on 30 May 2023
Thank you for using Hotel Amanek Kanazawa from among many hotels. Thank you very much. We are very happy to hear that you had a comfortable stay. We would appreciate it if you could use our hotel when you come to Kanazawa next time. We are looking forward to seeing you from all the staff. Hotel Amanek Kanazawa

8/10 Good

NOZOMU

Stayed 1 night in May 2023

10/10 Excellent

JORGE I.

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were amazed on this hotel. We asked for three adult stay and they had a nice room with three separate beds Japanese style. Clean and great view of the city.
Response from Hotel Amanek Kanazawa on 30 May 2023
Thank you for using Hotel Amanek Kanazawa from among many hotels. Thank you very much. We are very happy to hear that you had a comfortable stay. We would appreciate it if you could use our hotel when you come to Kanazawa next time. We are looking forward to seeing you from all the staff. Hotel Amanek Kanazawa

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family of four in a Family style room (two rooms joined together with two bathrooms). Couldn't believe how affordable it was. The hotel is absolutely amazing. We travelled around Japan for three weeks and stayed in some very nice places but this hotel was absolutely the best. We loved all the amenities, esp the public bath. Everything felt like such a great quality.
Stayed 3 nights in Apr 2023
Response from Hotel Amanek Kanazawa on 30 May 2023
Thank you for using Hotel Amanek Kanazawa from among many hotels. Thank you very much. We are very happy to hear that you had a comfortable stay. We would appreciate it if you could use our hotel when you come to Kanazawa next time. We are looking forward to seeing you from all the staff. Hotel Amanek Kanazawa

10/10 Excellent

TERUI

Stayed 1 night in Apr 2023

8/10 Good

Shiro

Stayed 1 night in Apr 2023

10/10 Excellent

Britt

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel! We also utilized the spa and got massages which was very nice. Very convenient location. Really enjoyed our stay here.
Stayed 2 nights in Apr 2023
Response from Hotel Amanek Kanazawa on 30 May 2023
Thank you for using Hotel Amanek Kanazawa from among many hotels. Thank you very much. We are very happy to hear that you had a comfortable stay. We would appreciate it if you could use our hotel when you come to Kanazawa next time. We are looking forward to seeing you from all the staff. Hotel Amanek Kanazawa

10/10 Excellent

Nobuhiko, Yokohama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good price
Stayed 1 night in Apr 2023

10/10 Excellent

Tser Puan

Stayed 2 nights in Mar 2023

10/10 Excellent

Ying Pyng

Stayed 3 nights in Mar 2023

10/10 Excellent

Gino

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Location and great staff, they helped us with a short notice request for a car service which was fantastic. Could not speak highly enough of staff and this hotel. Very nice and clean rooms with Kanazawa at your door step. Thank you.
Stayed 3 nights in Jan 2023
Response from Hotel Amanek Kanazawa on 2 Mar 2023
Thank you for choosing our hotel from among the many accommodations available. Thank you very much to all the employees.We would also like to thank you again for providing such feedback.We are very pleased to receive such kind words. We apologize for the inconvenience, but we will continue to devote ourselves to making our customers more happy.Hotel Amanek Kanazawa

10/10 Excellent

jialu

Stayed 2 nights in Dec 2022
Response from ホテルアマネク金沢 on 22 Dec 2022
この度はホテルアマネク金沢にご宿泊いただき誠にありがとうございます。お客様のまたのお越しをお待ちしております。

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが丁寧な接客!
Stayed 1 night in Nov 2022
Response from ホテルアマネク金沢 on 22 Dec 2022
この度はホテルアマネク金沢にご宿泊いただき誠にありがとうございます。今後も一同接客の向上に努めてまいります。お客様のまたのお越しをお待ちしております。

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice and new but don’t expect to sleep!
This is a nice, new hotel and the location is great for sightseeing. Rooms are small, but clean and have good amenities. Major downside was the rooms were not equipped with curtains or black out blinds, so we were woken up at 5:30M by bright sunlight and never felt rested. Pillows are also incredibly hard so it was tough to get a good night’s sleep in the two nights we spent there.
Stayed 2 nights in Jul 2021
Response from アゴーラ金沢 on 29 Jul 2021
Thank you for staying at agora・kanazawa. It is very happy to hear that you were satisfied with your stay. We are looking forward to welcoming you soon. Agora Kanazawa

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from アゴーラ金沢 on 31 May 2021
この度はホテル・アゴーラ・金沢をご利用いただき、誠にありがとうございます。 お気に召して頂けましたようで、大変嬉しく存じます。 またのご来館を心よりお待ち申し上げております。 アゴーラ 金沢 支配人 国田 完武

10/10 Excellent

Verified traveller

Liked: Cleanliness
Good location and contemporary style is great. Comfortable bed and public bath for guest is great.
Stayed 2 nights in Mar 2021
Response from アゴーラ金沢 on 20 Apr 2021
Thank you very much for staying at agora kanazawa. We were really happy to read your heartwarming comments. We are looking forward to your next stay. Agora Kanazawa Hotel manager Hirotake Kunida

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Loic

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2020
Response from アゴーラ 金沢 支配人 国田 完武 on 29 Jan 2021
この度はホテル・アゴーラ・金沢をご利用いただき、誠にありがとうございます。 またのご来館を心よりお待ち申し上げております。 アゴーラ 金沢 支配人 国田 完武

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
I booked modern style Japanese triple room *2. They extra charged 7000 yen for 3rd people in room when my friend check-in. The triple room is 8000yen/ room, why would I pay 7000 for extra ppl instead of booking a new room? The room they give us initally is twin regular room a Japanese room with extra bed. I have to argue 10 minutes at front change the twin to big room at 1am. Meanwhile even on check out, me for booked on Expedia havent received any notice on extra 7000 charge, even on checkout. The management is poor. Elevator is dirty though room is clean. Bath place say open till 11am next day on TV showed in room, but closed before 12night. I checked again at 730in the mng, still close. No clear notice at all
Stayed 1 night in Dec 2020

8/10 Good

Capitanio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Herman, Hong kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room is beautiful, clean rooms and super convenient location for tourist
Stayed 2 nights in Feb 2020
Response from General manager on 11 Apr 2020
Thank you for staying with us. We were really happy to read your heartwarming comments. We are looking forward to your next stay. agora・kanazawa