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Reviews of Utopia Guest House

4 out of 5
Utopia Guest House
36 Main Street, Heatherdale, Akasia, Gauteng

Reviews

6.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 4 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

D

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No online bookings from other agencies welcome
There is a separate room for online bookings that is not on standard. Had to put kettle on the ground to reach the plug. No aircon as advertise and they let me pay again for breakfast. the room was a downgrade from the other rooms available and I was informed by reception that they always give that room to guest that booked online and not direct at them.
Stayed 1 night in Sep 2022

10/10 Excellent

Marentana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Nthabiseng

Liked: Room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A decent place to stay in a pinch
An average guest house, certainly not anything special. Was clean but dated. Desk staff were helpful and friendly; not sure about management.

6/10 Okay

Verified traveller

Liked: Staff & service
limited facilities
it served the purpose of my stay but the hotel could not provide vegetarian meals which is very sad as I stayed 10 full days

6/10 Okay

Max, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pleasant stay however the room was far too small
Utopia Guest House is located 17 km from Pretoria City Centre, major shopping malls can be reached within 2 km. The Guest House offers indoor and outdoor pool, the staff was very friendly and helpful, the wifi was good at all times and the whole property clean. What honestly shocked me was the size of the Standard Double Room we booked, it was around 12 square meters and so small that I could hardly open my bag there. The bathroom was also not within the same room, it was located in the same building. The room was rather a very small single room than a double room. The typical south african breakfast was good, warm and cold things + juice were offered.