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Overview of Hotel Casa de la Palma

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room
Iron/ironing board, free WiFi, linens

Guest reviews

4.4/5 Excellent
88 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 Front Desk

Map

Highlights

Popular LocationMunicipal Market3 min walk
Popular LocationKioto Plaza7 min walk
Popular LocationZihuatanejo Bay8 min walk
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)15 min drive

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  • Double Room

    Room amenities

    • 27 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Superior Double Room

    Room amenities

    • 38 sq ft
    • Sleeps 2
    • 1 King Bed
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  • Triple Room

    Room amenities

    • 43 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
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  • Quadruple Room

    Room amenities

    • 54 sq ft
    • Sleeps 4
    • 2 Double Beds
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  • Family Room

    Room amenities

    • 54 sq ft
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
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  • Grand Room

    Room amenities

    • 65 sq ft
    • Sleeps 6
    • 1 Double Bed and 3 Single Beds
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  • Economy Double Room, 1 Double Bed

    Room amenities

    • 27 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Economy Twin Room

    Room amenities

    • 32 sq ft
    • Sleeps 2
    • 2 Large Single Beds
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About this area

Zihuatanejo

Located in Zihuatanejo's Centro neighbourhood, Hotel Casa de la Palma is near the airport and near the beach. The area's natural beauty can be seen at La Ropa Beach and Zihuatanejo Bay. Travelling with kids? Consider Magic World Aquapark and Delfiniti. Spend some time exploring the area's activities, including whale watching. Our guests appreciate the hotel's location for the nightlife.

Visit our Zihuatanejo travel guide
Map
Popular Location

What's nearby

  • Municipal Market - 3 min walk
  • Kioto Plaza - 7 min walk
  • Zihuatanejo Bay - 8 min walk
  • La Madera Beach - 10 min walk
  • Archaeological Museum of the Great Coast - 13 min walk

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 15 min drive

About this property

Hotel Casa de la Palma

Family-friendly Zihuatanejo hotel in Centro, walk to Zihuatanejo Bay
An outdoor pool, a rooftop terrace and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, a fridge in a common area, a children's pool and a 24-hour front desk are on-site. All 17 rooms offer complimentary wireless Internet access, TVs with cable channels, and showers.
Hotel Casa de la Palma offers 17 forms of accommodation. Cable televisions are provided.
Bathrooms include a shower. This Zihuatanejo hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited parking spaces
Carport

Things to do

Children's pool
Table football
Outdoor pool

Family friendly

Children's pool
Corner/local shop
Outdoor pool

Conveniences

Front-desk safe
Corner/local shop
No lifts
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Outdoors

Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Books
Communal living room
Designated smoking areas
Games
Shared microwave
Shared fridge
TV in reception

Room amenities

Bedroom

Linens

Bathroom

Hairdryer (on request)
Shower
Soap
Toilet paper
Towels

Entertainment

TV channels
TV

More

Iron/ironing board (on request)
Local maps

Policies

Check-in

Check-in between 3 PM and 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 1 April 2020 to 30 July 2020 (dates subject to change).

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palma Zihuatanejo
Casa Palma Zihuatanejo
Hotel Casa de la Palma Hotel
Hotel Casa de la Palma Zihuatanejo
Hotel Casa de la Palma Hotel Zihuatanejo

Frequently asked questions

Can I cancel my reservation for free at Hotel Casa de la Palma and receive a full refund?
Yes, Hotel Casa de la Palma offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Casa de la Palma cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Casa de la Palma have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Casa de la Palma pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM to 10 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
This family-friendly Zihuatanejo hotel is located near the airport, within a 5-minute walk of Municipal Market and Zihuatanejo Bay. La Ropa Beach and La Madera Beach are also within 1 mile (2 km).

Guest reviews

4.4
Excellent
5 - Excellent
47
4 - Good
33
3 - Okay
6
2 - Mediocre
2
1 - Poor
0
4.7
Cleanliness
4.7
Service and Staff
4.1
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Owners hired great staff. Manager Karen is an excellent manager and cares about the guest. Friendly, helpful service and clean room all at a reasonable price. Constructive criticisms: Very little warm or hot water but temperatures in Zihua make cool water something desirable. I will likely return.

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff they really made it an enjoyable time. Really close to everything.

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff!

The staff was excellent, the room very clean and very centrally located There was a building next-door that was doing construction work in the middle of the night and they went above and beyond to help us out and move to another room when necessary. Anna and the whole staff is amazing.

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020