Title: Emporio Ixtapa - with Optional All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=4176&destination=Ixtapa%2C+Guerrero%2C+Mexico&selected=5573&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emporio Ixtapa - with Optional All Inclusive Travelers find tranquility on a private beach at Emporio Ixtapa, where swim-up bars, international dining, and rejuvenating spa treatments await ## Photo gallery for Emporio Ixtapa - with Optional All Inclusive ![Outdoor pool, pool umbrellas, pool loungers - Emporio Ixtapa - with Optional All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/d789d67e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Emporio Ixtapa - with Optional All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/d3061a79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Emporio Ixtapa - with Optional All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/20c491b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Emporio Ixtapa - with Optional All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/88c7dd79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Emporio Ixtapa - with Optional All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/e754aadb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Emporio Ixtapa - Optional All Inclusive, near Marina Ixtapa, offers a private beach escape. Enjoy international cuisine at two restaurants, detox wraps or reflexology at the spa, volleyball courts, tennis facilities, and a relaxing poolside bar. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Spa - Free Wi-Fi - Restaurant £78 includes taxes & fees 26 Mar - 27 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Double Room Superior with Mountain View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/3ee5c851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior with Mountain View - 269 sq ft - Sleeps 4 ### View all photos for Room Superior with Mountain View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/d198e6cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Mountain View - 269 sq ft - Sleeps 3 ### View all photos for Suite Junior ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/eb771275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 505 sq ft - Sleeps 3 ### View all photos for Superior Room, 1 King Bed, Ocean View ![Superior Room, 1 King Bed, Ocean View | View from room](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/06b69afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View 9.0 Wonderful 49 reviews - Ocean view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 2 Double Beds, Ocean View ![Junior Suite, 2 Double Beds, Ocean View | View from room](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/62bc5d01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds, Ocean View 8.4 Very good 18 reviews - Ocean view - 506 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed, Ocean View ![Junior Suite, 1 King Bed, Ocean View | View from room](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/e86de7f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Ocean View 9.0 Wonderful 30 reviews - Ocean view - 506 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds, Ocean View ![Superior Room, 2 Double Beds, Ocean View | Mountain view](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/6eba6653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Ocean View 8.2 Very good 24 reviews - Ocean view - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Double Suite Junior ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/9dd8684b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - 505 sq ft - Sleeps 4 ### View all photos for Superior Room, 1 King Bed, Mountain View ![Superior Room, 1 King Bed, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/592b6b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Mountain View 8.8 Excellent 19 reviews - Mountain view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/fb24cc7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 4 ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/521f951c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 7.6 Good 29 reviews - Mountain view - 269 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Room, 2 Double Beds, Mountain View ![Superior Room, 2 Double Beds, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/632c1acd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Mountain View 8.8 Excellent 22 reviews - Mountain view - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Double Room Deluxe with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/b2734fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Sea View - 269 sq ft - Sleeps 4 ### View all photos for Room Deluxe with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/15d95feb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Sea View 10.0 Exceptional 1 review - 269 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Emporio-Ixtapa.h5573.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Emporio-Ixtapa.h5573.Hotel-Information) ## About the area Located in Ixtapa, Emporio Ixtapa is in the city centre and on a private beach. While the natural beauty of El Palmar Beach and Linda Beach can be enjoyed by anyone, those looking for an activity can explore Marina Ixtapa. La Madera Beach and Zihuatanejo Bay are two other places to visit that come recommended. With waterskiing and sailing nearby, you'll find plenty of adventures in the water. [Visit our Ixtapa travel guide](https://www.expedia.co.uk/Ixtapa.dx4176) [View more Resorts in Ixtapa](https://www.expedia.co.uk/Ixtapa-Hotel-Resorts.d4176-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.66077%2C-101.60299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=us261jND4scAvRnBNye7f8uqAUA=) Boulevard Ixtapa S.n., Ixtapa, GRO, 40880 ### What's nearby - ![El Palmar Beach featuring a sunset, a beach and general coastal views](https://images.trvl-media.com/place/6075769/f3e4d71a-d413-476a-bca7-02cf21aa7fda.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Palmar Beach 5 min walk \- 0.3 miles - ![Marina Ixtapa featuring a marina and a sunset](https://images.trvl-media.com/place/6075774/d82ddfd0-8700-42e6-8df1-8240c913be6c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marina Ixtapa 19 min walk \- 1.0 mile - Magic World Aquapark 5 min walk \- 0.3 miles - Magic World Aquatic Park 7 min walk \- 0.4 miles - Delfiniti 9 min walk \- 0.5 miles ### Getting around - Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) 21 min drive ### Restaurants - Ruben's Hamburgers 3 min walk - Mini Super y Tacos La Calandria 2 min walk - Sr. Taco Grill 2 min walk - Señor Frog's 2 min walk - Beer Planet Ixtapa 3 min walk ## About this property ### Emporio Ixtapa - with Optional All Inclusive Resort near El Palmar Beach Located close to Marina Ixtapa, Emporio Ixtapa provides a swim-up bar, a poolside bar and shopping on-site. This resort is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Indulge in a hot stone massage, a body wrap and reflexology at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the health club, as well as activities such as volleyball. Free WiFi in public areas is available to all guests, along with a garden and a hair salon. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Buffet breakfast (surcharge), free bike hire and an outdoor tennis court - Babysitting (surcharge), free newspapers and a banquet hall - A lift, 1 meeting room and luggage storage - Guest reviews give top marks for the helpful staff Room features All 219 rooms have comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks, such as air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 32-inch HDTVs with cable channels - Wardrobes/cupboards, free infant beds and coffee/tea makers ### All-inclusive details All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks and select beverages included Dining availability limited at one or more venues ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ## Similar properties ![Private beach](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/bfc1f314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - Spa - All-inclusive 8.6 Excellent 1,630 reviews £124 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1640000/1636700/1636693/c166c75d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontan Ixtapa Beach Resort - 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Spa - Pet-friendly 8.6 Excellent 1,000 reviews £265 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=5383438&PinnedHotelID=5383438&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/f4146dd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Ixtapa - All Inclusive Ixtapa - Pool - Breakfast included - All-inclusive - Kids’ pool 7.6 Good 676 reviews £177 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5573,576421,1636693,14808227,15760) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 390 for adults and MXN 235 for children - 2 bars/lounges - 2 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Condimento - Sunset Grill ### Things to do - Billiards/pool table - Children's pool - Free bicycle rentals - Full-service spa - Health club - Hot tub - Outdoor pool - Outdoor tennis court - Sauna - Shopping - TV in common areas - Volleyball ### Family friendly - Babysitting (surcharge) - Children's games - Children's pool - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 10 square feet of conference space - Business centre - Meeting room ### Outdoors - Beach loungers - Garden - On a private beach - Pool loungers - Pool umbrellas ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Detox wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LCD TV with cable channels - IPod dock ### Food and drink - Coffee/tea maker - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 390 for adults and from MXN 235 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Emporio Ixtapa Hotel Emporio Hotel Emporio Ixtapa Ixtapa Hotel Emporio Emporio Hotel Ixtapa Emporio Ixtapa Hotel Ixtapa Emporio Resort Ixtapa Hotel Emporio Ixtapa Emporio Ixtapa Resort Emporio Ixtapa Ixtapa Emporio Ixtapa Resort Ixtapa Emporio Ixtapa with Optional All Inclusive ## Frequently asked questions ### Does Emporio Ixtapa have a pool? ### How much does it cost to stay at Emporio Ixtapa - with Optional All Inclusive? ### Is Emporio Ixtapa pet-friendly? ### How much is parking at Emporio Ixtapa? ### What time is check-in at Emporio Ixtapa? ### What time is check-out at Emporio Ixtapa? ### Are there all-inclusive benefits at Emporio Ixtapa? ### Where is Emporio Ixtapa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Emporio Ixtapa - with Optional All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 570 8 - Good 280 6 - Okay 106 4 - Poor 46 2 - Terrible 50 ## Reviews Verified ### 8/10 Good #### Allen 6 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room with ocean view and food is good! ##### Allen Stayed 17 nights in Feb 2026 Verified ### 10/10 Excellent #### jim 9 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great room with a wonderful ocean view. ##### jim Stayed 14 nights in Feb 2026 Verified ### 10/10 Excellent #### Rudy 31 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice pool area, helpful staff, clean rooms, ##### Rudy Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Rudy 7 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Good breakfast, clean room and excellent room service. Nice pool and good location for restaurants and shopping ##### Rudy Stayed 6 nights in Jan 2026 Verified ### 8/10 Good #### Roberto 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean the place was nice right to the ocean ##### Roberto Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Brian 18 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities We don't know spanish but all the staff were very friendly and we were able to communicate. We enjoyed our stay! ##### Brian Stayed 12 nights in Jan 2026 Verified ### 10/10 Excellent #### Craig Alan 17 Jan 2026 Liked: Cleanliness, property conditions & facilities Excellent help as we arrived and throughout our stay. Excellent maid service. Very friendly staff. Love staying here ##### Craig Alan Stayed 7 nights in Jan 2026 Verified ### 6/10 Okay #### Margaret 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was friendly and accommodating. Rooms and hotel were well maintained. Pool area was pretty, however it was really crowded and loud. The cabanas were functional for families with little kids, but obstructed the ocean view for others. ##### Margaret Stayed 11 nights in Jan 2026 Verified ### 8/10 Good #### Debbie 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean. We had an ocean view that was spectacular. All the staff were great, from the staff that greet you, the front desk staff, maids, and wait staff. All very friendly and went out of theirvway to help. ![](https://a.travel-assets.com/ugc/hotel-reviews/61e36550-3da4-41cd-8536-513dec1fac2a-1769888853107.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/348bf085-b448-414f-a4ff-8710d63b1361-1769888854744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d37019d8-09fc-4f5b-88fb-81f8a85e62f9-1769888852844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cd5cefd8-bd4c-4b4b-8533-f16821b7e1d5-1769888854884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Debbie Stayed 21 nights in Jan 2026 Verified ### 10/10 Excellent #### Jacob 6 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, staff and venues ##### Jacob Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Doug 27 Jan 2026 Room was decent. We opted out of the breakfast as it was crazy expensive and there really good restaurants much cheaper across the street. Even with the discount the drinks poolside were expensive. Hotel caters to a local clientele. ![](https://a.travel-assets.com/ugc/hotel-reviews/853be89e-2016-4ecd-8b27-96f60a9f7c40-1769472422013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Doug Stayed 6 nights in Jan 2026 Verified ### 8/10 Good #### Dana 5 Jan 2026 Liked: Cleanliness The staff were amazing -so glad they won their union rights in Dec! Very grateful for any time staff or guests spent time helping us with our Spanish. We experienced wonderful massages on Christmas Day and the food was fun! Always a good taco to be had. Loved the 1978 buildings architecture. Ixtapa shopping is conveniently right across the street. ##### Dana Stayed 7 nights in Dec 2025 Verified ### 6/10 Okay #### Calvin 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was great. The water in the sink was hot. The water in the shower on the other hand was no where near hot. Had a cold shower everyday. The weather was fantastic. Hot everyday, lots of shops and restaurants to go to right across tge street from our resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/67540e31-3b1c-4feb-b062-7d7e324038d9-1768677630482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7fdc455c-b812-4989-b83d-6916f4702be4-1768677645835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Calvin Stayed 14 nights in Jan 2026 Verified ### 8/10 Good #### Derek 9 Jan 2026 Liked: Cleanliness, amenities The staff was excellent, however if it's the hotel's goal to increase English speaking people as patrons, a few more staff should be taught English. The building isn't insulated very well so noise travels easily but for the most part we had a good experience. ##### Derek Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### ANNY JACQUELINE SOLORZANO 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities All the Staff were the best since the beginning of the stay: very kind, attentive and respectful. Room also very clean, amenities were great. Food delicious too! I’m not giving 5 stars just because I think the amount of rooms of the hotel is not equivalent to the amenities. Even though I didn't feel crowded and the only place I felt it was in the elevator. I think ratio it’s crazy! ##### ANNY JACQUELINE SOLORZANO Stayed 7 nights in Jan 2026 Verified ### 6/10 Okay #### Abelardo 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the view ##### Abelardo Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Jerry 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff was outstanding. Very helpful and professional. Drinks ver week ##### Jerry Stayed 13 nights in Oct 2025 Verified ### 10/10 Excellent #### Gregory Webb 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I have stayed at Hotel Emporio many times and it is the superb service and attention by the staff that warrants my return to the hotel. From the bellboys and reception, to the maid service and the restaurant and pool area workers, everybody is always smiling and offering their assistance with anything that I may need or want. This serves to make my vacation stay absolutely wonderful. I particularly enjoy eating a breakfast with a beautiful view of the ocean and eating a fish or seafood dinner on the terrace of the Arrecife restaurant and admiring the starlit sky and relaxing in the tranquility of the evening. Although these highlights were somewhat interrupted, for me and the other guests, by the closure of the main buffet restaurant for two days, the staff was amazing and is to be commended in their flexibility and resilience in dealing with the uncomfortable and inconvenient situation of the restaurant painting. ##### Gregory Webb Stayed 7 nights in Jan 2026 Verified ### 6/10 Okay #### Christine 2 Dec 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The place was older than expected, the staff was good although spoke little English so a few misunderstanding along the way. The pool was nice but overly crowded and extremely loud. The corner suite was spacious though the air conditioning smelled musty. ##### Christine Stayed 28 nights in Oct 2025 Verified ### 10/10 Excellent #### Juliana 4 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time and enjoyed all the amenities the property had to offer! The staff and service were also excellent. ##### Juliana Stayed 5 nights in May 2025 Verified ### 2/10 Terrible #### elaine 19 Dec 2025 Disliked: Cleanliness, property conditions & facilities I did not realize that this was a loud party hotel. It was old and dirty. Pool was murky. Room was dirty. Strike happened the day after we got there The staff were EXCELLENT in getting us booked into another hotel since the hotel was shutting down due to the strike. Thank you to the staff. We stayed at las Brissas a much cleaner and well maintained hotel. ##### elaine Stayed 12 nights in Dec 2025 Verified ### 10/10 Excellent #### Lisa 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here for 5 nights from Oct.11 - Oct 15 and extended it through the 16th. We had an oveanview king room on the 7th floor. This was our 2nd year to stay here. The rooms are clean, the bathroons are generously sized, showers had great pressure. We didn't eat at the restaurants for any meals as we were visiting family and ate our meals with them. They had entertainment every night and the bartender makes a great margarita. We will definitely be staying again next year. ##### Lisa Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Gregory Webb 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Upon entering Hotel Emporio Ixtapa in February, I sadly missed seeing Abigail at reception. She is truly a treasure of an employee who always greeted me and welcomed with a smile and enthusiasm on my many visits to this hotel. She was an exemplary employee who took the extra effort to offer me and many guests attentive service and a positive, energetic interaction and she will be sorely missed. In spite of this and other recent changes at the hotel, including price increases in the buffet breakfast and parrillada dinners, I managed to thoroughly enjoy my stay. I received excellent attention when I dined three times at the Arrecife restaurant from Capitana Angeles and the wait staff. The ocean view room never disappoints with spectacular views and cool air conditioning to go along with the very comfortable king-sized bed. I return to this hotel because of the staff members who have a very good attitude and I always feel at home when I stay here. I also enjoy the central location and proximity of local shopping, market and bike rental store options. The staff did an incredible job in dealing with a tense couple of days after the assassination of Mencho, the narco leader, and the impact the shutdown had on blocked highways and a complete countrywide shutdown of services, transportation and a stay in place order for tourists. The staff is to be commended on their flexibility of finding alternative transportation to arrive at work and providing timely updates to guests. ##### Gregory Webb Stayed 7 nights in Feb 2026 Verified ### 6/10 Okay #### Shelly 18 Jan 2026 Disliked: Amenities, property conditions & facilities We liked most of the staff…but… Our room was old, worn out. The whole interior needs an upgrade…public spaces as well: elevators, etc. Recreational facilities like an enormous basketball court was never used and could be changed into pickleball courts, for example, which are in high demand in the hotel next door. Missed potential. Our biggest complaint is the NOISE!! Music never ends poolside, families book private parties that overtake the place with people and excessively LOUD music that doesn’t end until midnight. The place lacks sophistication. Food is not memorable, is just OK. And, if you want to eat between 11:30-1:00 you can’t. Birds flying in restaurant, eating the scraps of food. Lounge chairs by pool and on the beach crowded together. We would not stay here again. ##### Shelly Stayed 6 nights in Jan 2026 Verified ### 10/10 Excellent #### Gregory Webb 15 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service was exceptional. The breakfast omelets were fabulous. Rosa in animation was enthusiastic! Abigail and Gina in reception were delightfully welcoming. Julian and Jesus were terrific bellboys. Itzel was pleasant and helpful with assorted issues. Although there are a couple of new bicycles, they still need MORE new bicycles. The air conditioning was a blessing as it was particularly humid this visit. The beach was super clean and the lounge chairs and umbrellas were great for sunbathing and enjoying the days and the sunsets. I always thoroughly enjoy my stays at Hotel Emporio and I will continue to do so on future visits. The staff is dedicated to making everything wonderful for me as a guest and I truly appreciate all of their smiles and kind gestures in serving me. ##### Gregory Webb Stayed 7 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - 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