Title: Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Family fun on the beach, with outdoor pool, near Marina Ixtapa ## Photo gallery for Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive ![Swim-up bar - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/f67f7c39.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Suite, Oceanfront (Sun Club) | Premium bedding, down duvets, in-room safe, individually decorated - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/c5da5082.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s area - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/4107a3db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/8f1cbe50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/d3fc4406.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive, a beachfront gem, offers endless fun with 18 holes of golf and volleyball. Enjoy refreshing cocktails at the poolside bars or swim-up bar while soaking up the sun on comfortable loungers. Indulge in rejuvenating spa treatments and savor international cuisine at Windows restaurant. ## Reviews 7.8 Good ## Popular amenities - Bar - All-inclusive - Gym - 24/7 front desk - Spa - Laundry £211 includes taxes & fees 14 Jan - 15 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Deluxe Room, Ocean View ![Deluxe Room, Ocean View | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/90f7e1bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View 8.6 Excellent 9 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Premium bedding Blackout curtains - 27 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Partial Ocean View ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/c760120b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Partial Ocean View 9.4 Exceptional 10 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Premium bedding Blackout curtains - 27 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Family Room, Connecting Rooms ![Family Room, Connecting Rooms | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/ca92661c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Connecting Rooms 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds HDTV Down duvet - 55 sq ft - 2 bedrooms - Partial ocean view - Sleeps 6 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Ocean View (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/2b027ebe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View (Sun Club) 8.0 Very good 3 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Club Lounge Free cots/infant beds HDTV Premium bedding - 27 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Family Suite, Oceanfront (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/8ccad787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Oceanfront (Sun Club) ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Club Lounge Free cots/infant beds HDTV Blackout curtains - 39 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Family Room, Connecting Rooms (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/2b027ebe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Connecting Rooms (Sun Club) ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cots/infant beds HDTV - 55 sq ft - 2 bedrooms - Partial sea view - Sleeps 6 - 2 Double Beds ### View all photos for Honeymoon Suite (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/c0382808.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite (Sun Club) ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Club Lounge Free cots/infant beds HDTV Blackout curtains - 39 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Sunscape-Dorado-Pacifico-Ixtapa-Resort-Spa.h4440978.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Sunscape-Dorado-Pacifico-Ixtapa-Resort-Spa.h4440978.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.66118%2C-101.60391&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0qT2o2kjvhJrtg_LRZLaDF5avJ8=) Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880 #### What's nearby - El Palmar Beach \- 5 min walk \- 0.3 miles - Magic World Aquapark \- 5 min walk \- 0.3 miles - Magic World Aquatic Park \- 7 min walk \- 0.4 miles - Delfiniti \- 9 min walk \- 0.5 miles - Marina Ixtapa \- 19 min walk \- 1.0 mile #### Getting around - Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 22 min drive #### Restaurants - ‪Ruben's Hamburgers - ‬3 min walk - ‪Emilio's - ‬4 min walk - ‪Mini Super y Tacos La Calandria - ‬2 min walk - ‪Chili Beans Restaurante Mexicano - ‬2 min walk - ‪Tacos El mentiritas - ‬4 min walk ## About this property ### Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Upscale all-inclusive property near El Palmar Beach Located close to Marina Ixtapa, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive provides an adjacent golf course, 2 poolside bars and a swim-up bar. With a beachfront location, a beach bar and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial and a body treatment at the on-site spa. The on-site international cuisine buffet restaurant, Windows, offers lunch, dinner and pool views. Yoga classes are offered at the gym; other things to do include volleyball. Free WiFi in public areas is available to all guests, along with a terrace and a coffee shop/cafe. Other perks include: - An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking - 2 outdoor tennis courts, a 24-hour front desk and multilingual staff - Concierge services, luggage storage and wedding services - Guest reviews speak highly of the helpful staff Room features All 285 individually furnished rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Other conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with showers and free toiletries - 32-inch HDTVs with satellite channels - Coffee/tea makers, daily housekeeping and phones ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Cycling Fitness facilities Tennis ### Lessons/classes/games Aerobics Yoga ### Entertainment On-site entertainment and activities ## Similar properties ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/700000/690700/690642/c4770bb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,003 reviews £224 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=690642&PinnedHotelID=690642&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/15000000/14810000/14808300/14808227/cf978dc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa - 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Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 1,007 reviews £299 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=5383438&PinnedHotelID=5383438&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/33666ff6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Ixtapa - All Inclusive Ixtapa - Pool - Breakfast included - All-inclusive - Kids pool 7.6 Good 659 reviews £182 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/f1dce420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 1,575 reviews £168 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/d789d67e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Ixtapa Ixtapa - On private beach - Pool - Hot tub - All-inclusive 8.6 Excellent 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/68300/68210/1b277027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tesoro Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Kids pool - Restaurant 7.2 Good 667 reviews £167 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=68210&PinnedHotelID=68210&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 8 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/15800/15760/ff00bc30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 7.4 Good 1,004 reviews £167 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15760&PinnedHotelID=15760&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1640000/1636700/1636693/c166c75d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontan Ixtapa Beach Resort - All Inclusive Ixtapa - Pool - All-inclusive - Parking included - Free WiFi 6.6 790 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=1636693&PinnedHotelID=1636693&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - 2 poolside bars - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Bluewater Grill - Coco Cafe - Da Mario - Tamarindo Restaurant - Windows ### Things to do - 18-hole adjacent golf course - 2 outdoor tennis courts - Arcade/game room - Beach volleyball - Children's pool - Full-service spa - Gym - Outdoor pool - Playground - Sauna - Steam room - Waterslide - Yoga classes ### Family friendly - Arcade/game room - Children's pool - In-room babysitting - In-room cot - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business centre - Conference centre (1,389 square foot of space) ### Outdoors - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 11 floors - 2 buildings - Banquet hall - Built in 1982 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Ixtapa Sunscape Pacifico Dorado Sunscape Dorado Sunscape Dorado Pacifico Sunscape Dorado Pacifico Ixtapa Sunscape Dorado Pacifico Ixtapa All Inclusive Sunscape Dorado Pacifico Ixtapa Resort Sunscape Dorado Pacifico Ixtapa Resort All Inclusive Sunscape Dorado Pacifico Resort All Inclusive Hotel Dorado Pacifico Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa Dorado Pacifico Ixtapa Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive Sunscape Dorado Pacifico All Inclusive Sunscape Dorado Pacifico Ixtapa Resort Sunscape Dorado Pacifico Resort Sunscape Dorado Pacifico Ixtapa Sunscape Dorado Pacifico Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive Sunscape Dorado Pacifico Ixtapa Resort All Inclusive Sunscape Dorado Pacifico Resort All Inclusive Sunscape Dorado Pacifico Ixtapa All Inclusive Sunscape Dorado Pacifico All Inclusive Sunscape Dorado Pacifico Ixtapa Resort Spa Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive ## Frequently asked questions ### Does Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### Is Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive pet-friendly? ### How much is parking at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### What time is check-in at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### What time is check-out at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### Where is Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Reviews ## Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 225 8 - Good 237 6 - Okay 103 4 - Poor 44 2 - Terrible 33 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 7.8/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 4/10 Poor #### Cliff 4 Dec 2025 Liked: Staff & service Disliked: Property conditions & facilities Friendly staff and clean rooms. Hotel is old and outdated. Pool is crowded and not so clean. This place is just okay at best. ##### Cliff Stayed 1 night in Nov 2025 ### 10/10 Excellent #### agustin 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay. Rooms were clean and the bed was very comfortable. ##### agustin Stayed 1 night in Feb 2025 ### 8/10 Good #### Sandra 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The resort had great staff!!! The staff was very attentive as soon as we stepped out of the taxi we were greeted by Richie after that we check in with Karla in the VIP area as Expedia customers we had exceptional service. Our concierge Oswaldo Diaz gave us excellent service and arranged a romantic dinner for us on the beach. We celebrated 30 years of marriage. We had our own personal waiter (Margarito) for two hours on the beach. He was wonderful and made us feel very comfortable. We ate at Da’ Mario two nights we had one of the best waiters Jose Luis Rogar. He went beyond and above from start to end. All the staff were friendly and attentive. ![Show and Dinner ](https://a.travel-assets.com/ugc/hotel-reviews/eefb58bf-4057-4195-aac0-176b3d6dfc80-1761008487378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Romantic Dinner ](https://a.travel-assets.com/ugc/hotel-reviews/62b41d4d-22a1-422d-84ce-5778af7f1274-1761008488034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rows of Hammocks ](https://a.travel-assets.com/ugc/hotel-reviews/c7736270-e2a4-434b-8e5b-8cecc6680bc9-1761008490870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Life guard and security making sure everyone is safe in the water ](https://a.travel-assets.com/ugc/hotel-reviews/460b1b03-a882-4f0f-a54f-9a2e6305ff38-1761008491027.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### TARA 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is in a perfect location. Easy quick walk to shopping, other restaurants, groceries. Everyone is so friendly and accommodating. The SunClub is a nice touch for selective drinks, snacks and seating. Raymundo and Simon at the swim up bar are the very best. Lots of activities and entertainment if you chose. ##### TARA Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Ernest 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated ##### Ernest Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Joana 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was nice the staff was great! Some areas from the outside needed some touch up. With all honesty I did not like the food at all, it was so bland I was expecting Mexican food but it was nothing like I expected it. ##### Joana Stayed 4 nights in Feb 2025 ### 8/10 Good #### Maria Carmen 3 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice location, conveniently located to shops and restaurants. The hotel staff were helpful and friendly. The property was well maintained but dated.The buffet was as expected for an all inclusive resort. Overall, I enjoyed my stay. ##### Maria Carmen Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Verna 22 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Elevator was very fast. Wait staff was very friendly. Most everyone spoke English ##### Verna Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Daniel Allen 26 Nov 2023 Liked: Cleanliness, staff & service The restaurants are not staffed to properly accommodate the volume of guests. The pool was dirty and the floor of the pool was damaged in several areas. Many wanted to play water vollyball but the balls were waterlogged and extremely heavy. For a large resort to NOT replace a $10 volleyball is a bad look. The maid staff was very friendly, and hard working. The restaurant servers and the food truck employees were doing the jobs of two people, which made service very poor. The food quality is a bit less than average, The bell hops, and doormen were great. The servers working the coffee bar/snack stand were all very nice. The property needs to be refurbished, the only redeeming quality is the hard working staff. The concierge was excellent! ##### Daniel Allen Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Adrian 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo exelente ##### Adrian Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Fernando Giovanni 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente Hotel ##### Fernando Giovanni Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Elizabeth 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. We will be coming back for sure. ##### Elizabeth Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Natalie 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was attentive and very nice. Rooms were clean and cleaned everyday. They served food all day except for an hour between breakfast, lunch, and dinner to set things up. They served a variety of fruits, drinks, and main course meals and desserts. Walking distance from a pharmacy and local vendors. ##### Natalie Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Jesus 20 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Overall a great place to stay everything worked properly and staff was generous, will definitely return. ##### Jesus Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Elva 10 Jun 2023 Liked: Cleanliness We had a very nice stay. Staff very friendly and accommodating ##### Elva Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Maria D 2 Apr 2023 Liked: Cleanliness, amenities Every member of Sunscape were very professional and cordial at all times. We had a great time we already planning to come back we love it. ##### Maria D Stayed 5 nights in Mar 2023 ### 2/10 Terrible #### carlos ruben rodriguez 7 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Discriminscion ##### carlos ruben rodriguez Stayed 2 nights in Feb 2025 ### 6/10 Okay #### martha 30 May 2024 Liked: Cleanliness Disliked: Staff & service It Is okay nice hotel but kind small in the pool area ,the host at the restaurants kind of rude to others waitress when they try to give us better seating for the family they seem unorganized on the restaurants service, very unhappy workers ##### martha Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Ida L 25 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Save your money don’t stay here it was horrible customer service our room was leaking from the restroom roof and they didn’t want to change us rooms!! Also when I showered only cold water came out! The food was horrible as well! ##### Ida L Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Henriette Anna Maria 6 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is our 3rd time to this exact resort and we love it. Safe and can cross street into downtown to visit other entertainment establishments (Frank's Bar, etc. Staff is friendly and helpful. Resort is clean and secure. Walks on the beach are fanastic. Our favorite is they just installed 4 pickleball courts and have one tennis court. Great resort and we will go back next year! ##### Henriette Anna Maria Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Thomas James 13 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff! It’s just too bad that their management still makes them all wear masks, feel so bad for them. ##### Thomas James Stayed 11 nights in Mar 2023 ### 10/10 Excellent #### Joan Marie 5 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super helpful and accommodating. I would like to see wearing a mask for employees an option and not mandatory. ##### Joan Marie Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Miryan 8 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Miryan Stayed 2 nights in Sep 2023 ### 8/10 Good #### Kimberly 22 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is central and even distance between ZUI and Playa Linda, both of which I like to go when I stay. You can walk across the street for shopping, music and food. The options are great. The transportation is wonderful. So easy to take the bus, taxi or walk. People, staff and locals alike were very nice and willing to help. I would recommend staying. ##### Kimberly Stayed 8 nights in Jan 2023 ### 4/10 Poor #### Edwin 22 Dec 2024 Liked: Cleanliness Disliked: Staff & service, amenities Bad service from the employees ##### Edwin Stayed 4 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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