Title: Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=4176&destination=Ixtapa%2C+Guerrero%2C+Mexico&selected=4440978&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Travelers balance relaxation and adventure at this beachfront resort, where poolside cocktails and spa treatments complement active days in Ixtapa ## Photo gallery for Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive ![Aerial view - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/d3fc4406.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Honeymoon Suite (Sun Club) | Premium bedding, down duvets, in-room safe, individually decorated - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/ce6aa516.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/8084ba92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, body wraps, body scrubs, facials - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/b72f802a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/6ad653ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive, a beachfront gem, offers endless fun with 18 holes of golf and volleyball. Enjoy refreshing cocktails at the poolside bars or swim-up bar while soaking up the sun on comfortable loungers. Indulge in rejuvenating spa treatments and savor international cuisine at Windows restaurant. ## Reviews 8.0 Very good ## Popular amenities - Pool - All-inclusive - Spa - Parking included - Free Wi-Fi - Restaurant £193 includes taxes & fees 15 Apr - 16 Apr ## Room options ### Check availability for these dates Tonight [Mar 17 - Mar 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Deluxe Room, Ocean View ![Deluxe Room, Ocean View | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/90f7e1bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View 8.6 Excellent 12 reviews - Ocean view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Partial Ocean View ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/c760120b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Partial Ocean View 9.6 Exceptional 14 reviews - Partial ocean view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Family Room, Connecting Rooms ![Family Room, Connecting Rooms | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/ca92661c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Connecting Rooms 9.0 Wonderful 2 reviews - Partial ocean view - 55 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Ocean View (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/2b027ebe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View (Sun Club) 8.0 Very good 3 reviews - Ocean view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Family Suite, Oceanfront (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/8ccad787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Oceanfront (Sun Club) - Ocean view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Family Room, Connecting Rooms (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/2b027ebe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Connecting Rooms (Sun Club) 10.0 Exceptional 1 review - Partial sea view - 55 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds ### View all photos for Honeymoon Suite (Sun Club) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4441000/4440978/c0382808.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite (Sun Club) - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Sunscape-Dorado-Pacifico-Ixtapa-Resort-Spa.h4440978.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Sunscape-Dorado-Pacifico-Ixtapa-Resort-Spa.h4440978.Hotel-Information) ## About the area Located in Ixtapa, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive is connected to a shopping centre. While the natural beauty of El Palmar Beach and Ixtapa Island can be enjoyed by anyone, those looking for an activity can explore Marina Ixtapa. Linda Beach and Zihuatanejo Bay are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Ixtapa travel guide](https://www.expedia.co.uk/Ixtapa.dx4176) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.66118%2C-101.60391&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0qT2o2kjvhJrtg_LRZLaDF5avJ8=) Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880 ### What's nearby - ![El Palmar Beach featuring a sunset, a beach and general coastal views](https://images.trvl-media.com/place/6075769/f3e4d71a-d413-476a-bca7-02cf21aa7fda.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Palmar Beach 5 min walk \- 0.3 miles - ![Marina Ixtapa featuring a marina and a sunset](https://images.trvl-media.com/place/6075774/d82ddfd0-8700-42e6-8df1-8240c913be6c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marina Ixtapa 19 min walk \- 1.0 mile - Magic World Aquapark 5 min walk \- 0.3 miles - Magic World Aquatic Park 7 min walk \- 0.4 miles - Delfiniti 9 min walk \- 0.5 miles ### Getting around - Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) 22 min drive ### Restaurants - Ruben's Hamburgers 3 min walk - Emilio's 4 min walk - Mini Super y Tacos La Calandria 2 min walk - Sr. Taco Grill 3 min walk - Señor Frog's 3 min walk ## About this property ### Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Upscale all-inclusive property near El Palmar Beach Located close to Marina Ixtapa, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive provides an adjacent golf course, 2 poolside bars and a swim-up bar. With a beachfront location, a beach bar and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a body wrap, a body scrub and a manicure/pedicure at the on-site spa. The on-site international cuisine buffet restaurant, Windows, offers lunch, dinner and pool views. Yoga classes are offered at the gym; other things to do include volleyball. Free WiFi in public areas is available to all guests, along with a terrace and a coffee shop/cafe. Other perks include: - An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking - 2 outdoor tennis courts, wedding services and multilingual staff - A banquet hall, a 24-hour front desk and a gift shop - Guest reviews speak highly of the helpful staff Room features All 285 individually furnished rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Other conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with showers and free toiletries - 32-inch HDTVs with satellite channels - Coffee/tea makers, daily housekeeping and phones ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Cycling Fitness facilities Tennis ### Lessons/classes/games Aerobics Yoga ### Entertainment On-site entertainment and activities ### Awards and affiliations Eco-certified property This property participates in Preferred by Nature – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Private beach](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/bfc1f314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - 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13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=690642&PinnedHotelID=690642&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/5525b699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Ixtapa - Pool - All-inclusive - Pet-friendly - Kids’ pool 8.4 Very good 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/420000/417900/417830/1fa96cf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qualton Club Ixtapa - All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 450 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=417830&PinnedHotelID=417830&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28400/28345/f4146dd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Ixtapa - All Inclusive Ixtapa - Pool - Breakfast included - All-inclusive - Kids’ pool 7.6 Good 675 reviews £180 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4440978,576421,14808227,15760,5573) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - 2 poolside bars - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Bluewater Grill - Coco Cafe - Da Mario - Tamarindo Restaurant - Windows ### Things to do - 18-hole adjacent golf course - 2 outdoor tennis courts - Arcade/game room - Beach volleyball - Children's pool - Full-service spa - Gym - Outdoor pool - Playground - Sauna - Steam room - Waterslide - Yoga classes ### Family friendly - Arcade/game room - Children's pool - In-room babysitting - In-room cot - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business centre - Conference centre (1,389 square foot of space) ### Outdoors - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 11 floors - 2 buildings - Banquet hall - Built in 1982 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Ixtapa Sunscape Pacifico Dorado Sunscape Dorado Sunscape Dorado Pacifico Sunscape Dorado Pacifico Ixtapa Sunscape Dorado Pacifico Ixtapa All Inclusive Sunscape Dorado Pacifico Ixtapa Resort Sunscape Dorado Pacifico Ixtapa Resort All Inclusive Sunscape Dorado Pacifico Resort All Inclusive Hotel Dorado Pacifico Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa Dorado Pacifico Ixtapa Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive Sunscape Dorado Pacifico All Inclusive Sunscape Dorado Pacifico Ixtapa Resort Sunscape Dorado Pacifico Resort Sunscape Dorado Pacifico Ixtapa Sunscape Dorado Pacifico Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive Sunscape Dorado Pacifico Ixtapa Resort All Inclusive Sunscape Dorado Pacifico Resort All Inclusive Sunscape Dorado Pacifico Ixtapa All Inclusive Sunscape Dorado Pacifico All Inclusive Sunscape Dorado Pacifico Ixtapa Resort Spa Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive ## Frequently asked questions ### Does Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### Is Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive pet-friendly? ### How much is parking at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### What time is check-in at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### What time is check-out at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive? ### Where is Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 237 8 - Good 241 6 - Okay 105 4 - Poor 44 2 - Terrible 33 ## Reviews Verified ### 10/10 Excellent #### Laura 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities It was a great week Staff and resort worked hard It was clean ##### Laura Stayed 7 nights in Feb 2026 Verified ### 4/10 Poor #### Cliff 4 Dec 2025 Liked: Staff & service Disliked: Property conditions & facilities Friendly staff and clean rooms. Hotel is old and outdated. Pool is crowded and not so clean. This place is just okay at best. ##### Cliff Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### agustin 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay. Rooms were clean and the bed was very comfortable. ##### agustin Stayed 1 night in Feb 2025 Verified ### 8/10 Good #### Sandra 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The resort had great staff!!! The staff was very attentive as soon as we stepped out of the taxi we were greeted by Richie after that we check in with Karla in the VIP area as Expedia customers we had exceptional service. Our concierge Oswaldo Diaz gave us excellent service and arranged a romantic dinner for us on the beach. We celebrated 30 years of marriage. We had our own personal waiter (Margarito) for two hours on the beach. He was wonderful and made us feel very comfortable. We ate at Da’ Mario two nights we had one of the best waiters Jose Luis Rogar. He went beyond and above from start to end. All the staff were friendly and attentive. ![Show and Dinner ](https://a.travel-assets.com/ugc/hotel-reviews/eefb58bf-4057-4195-aac0-176b3d6dfc80-1761008487378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Romantic Dinner ](https://a.travel-assets.com/ugc/hotel-reviews/62b41d4d-22a1-422d-84ce-5778af7f1274-1761008488034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rows of Hammocks ](https://a.travel-assets.com/ugc/hotel-reviews/c7736270-e2a4-434b-8e5b-8cecc6680bc9-1761008490870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Life guard and security making sure everyone is safe in the water ](https://a.travel-assets.com/ugc/hotel-reviews/460b1b03-a882-4f0f-a54f-9a2e6305ff38-1761008491027.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Ernest 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated ##### Ernest Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### TARA 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is in a perfect location. Easy quick walk to shopping, other restaurants, groceries. Everyone is so friendly and accommodating. The SunClub is a nice touch for selective drinks, snacks and seating. Raymundo and Simon at the swim up bar are the very best. Lots of activities and entertainment if you chose. ##### TARA Stayed 7 nights in Feb 2025 Verified ### 8/10 Good #### Maria Carmen 3 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice location, conveniently located to shops and restaurants. The hotel staff were helpful and friendly. The property was well maintained but dated.The buffet was as expected for an all inclusive resort. Overall, I enjoyed my stay. ##### Maria Carmen Stayed 4 nights in Apr 2024 Verified ### 10/10 Excellent #### Joana 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was nice the staff was great! Some areas from the outside needed some touch up. With all honesty I did not like the food at all, it was so bland I was expecting Mexican food but it was nothing like I expected it. ##### Joana Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Verna 22 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Elevator was very fast. Wait staff was very friendly. Most everyone spoke English ##### Verna Stayed 2 nights in Feb 2024 Verified ### 6/10 Okay #### Daniel Allen 26 Nov 2023 Liked: Cleanliness, staff & service The restaurants are not staffed to properly accommodate the volume of guests. The pool was dirty and the floor of the pool was damaged in several areas. Many wanted to play water vollyball but the balls were waterlogged and extremely heavy. For a large resort to NOT replace a $10 volleyball is a bad look. The maid staff was very friendly, and hard working. The restaurant servers and the food truck employees were doing the jobs of two people, which made service very poor. The food quality is a bit less than average, The bell hops, and doormen were great. The servers working the coffee bar/snack stand were all very nice. The property needs to be refurbished, the only redeeming quality is the hard working staff. The concierge was excellent! ##### Daniel Allen Stayed 6 nights in Nov 2023 Verified ### 10/10 Excellent #### Roberto 29 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was excellent ##### Roberto Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Janet 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing!! So attentive and very knowledgeable loved every second of it ##### Janet Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### armando 20 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes very good ##### armando Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Nick 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities It was very clean but i missed some small things like conditioner and skin lition.. ![](https://a.travel-assets.com/ugc/hotel-reviews/1cfff07a-60c4-4f2a-8bf6-8206055e5c44-1768744810106.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9e067f1b-5030-46e9-be48-80a24f5c7942-1768744811736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nick Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### ma esther 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### ma esther Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Fernando Giovanni 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente Hotel ##### Fernando Giovanni Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Adrian 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo exelente ##### Adrian Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Elizabeth 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. We will be coming back for sure. ##### Elizabeth Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Jesus 20 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Overall a great place to stay everything worked properly and staff was generous, will definitely return. ##### Jesus Stayed 1 night in Jun 2023 Verified ### 10/10 Excellent #### Natalie 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was attentive and very nice. Rooms were clean and cleaned everyday. They served food all day except for an hour between breakfast, lunch, and dinner to set things up. They served a variety of fruits, drinks, and main course meals and desserts. Walking distance from a pharmacy and local vendors. ##### Natalie Stayed 6 nights in Aug 2025 Verified ### 10/10 Excellent #### Elva 10 Jun 2023 Liked: Cleanliness We had a very nice stay. Staff very friendly and accommodating ##### Elva Stayed 7 nights in Jun 2023 Verified ### 10/10 Excellent #### Maria D 2 Apr 2023 Liked: Cleanliness, amenities Every member of Sunscape were very professional and cordial at all times. We had a great time we already planning to come back we love it. ##### Maria D Stayed 5 nights in Mar 2023 Verified ### 10/10 Excellent #### Henriette Anna Maria 6 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is our 3rd time to this exact resort and we love it. Safe and can cross street into downtown to visit other entertainment establishments (Frank's Bar, etc. Staff is friendly and helpful. Resort is clean and secure. Walks on the beach are fanastic. Our favorite is they just installed 4 pickleball courts and have one tennis court. Great resort and we will go back next year! ##### Henriette Anna Maria Stayed 7 nights in Jan 2023 Verified ### 6/10 Okay #### martha 30 May 2024 Liked: Cleanliness Disliked: Staff & service It Is okay nice hotel but kind small in the pool area ,the host at the restaurants kind of rude to others waitress when they try to give us better seating for the family they seem unorganized on the restaurants service, very unhappy workers ##### martha Stayed 2 nights in Apr 2024 Verified ### 2/10 Terrible #### carlos ruben rodriguez 7 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Discriminscion ##### carlos ruben rodriguez Stayed 2 nights in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - 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