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Reviews of Novotel Itajai

4 out of 5
Novotel Itajai
Rua Lauro Muller 170, Itajai, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 318 reviews" "
Rating 8 - Good. 84 out of 318 reviews" "
Rating 6 - Okay. 12 out of 318 reviews" "
Rating 4 - Poor. 5 out of 318 reviews" "
Rating 2 - Terrible. 9 out of 318 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room,very clean.Very close to the shopping mall and stores
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff was very nice.
Stayed 6 nights in Dec 2022

10/10 Excellent

Larissa

Stayed 6 nights in Apr 2022

10/10 Excellent

Joao Henrique

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2022

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the value. Extremely close to airport and Balneario. Had everything you need: cleanliness, gym, pool, and modern rooms
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room a little tight
Stayed 7 nights in May 2021
Response from Novotel Itajai on 12 May 2021
Thank you for telling us about her experience at Novotel Itajaí, this is extremely important for us. You can be sure that we will evaluate all your scores. We hope to see you soon at Novotel Itajaí. Regards; General Manager

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Good hotel, with nice restaurant and bar downstairs. Everything was fine with my stay, except the A/C didn't work. Other than that no complaints!
Stayed 1 night in May 2021
Response from Good Room on 12 May 2021
Thank you for telling us about her experience at Novotel Itajaí, this is extremely important for us. You can be sure that we will evaluate all your scores. We hope to see you soon at Novotel Itajaí. Regards; TEAM NOVOTEL ITAJAÍ

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel with comfy bed and bedsheets. The internet and AC worked fine.
Stayed 1 night in Mar 2021
Response from Novotel Itajai on 12 May 2021
Thank you for telling us about her experience at Novotel Itajaí, this is extremely important for us. You can be sure that we will evaluate all your scores. We hope to see you soon at Novotel Itajaí. Regards; General Manager Novotel Itajai

8/10 Good

PEDRO MANSO

Liked: Cleanliness, property conditions & facilities
Good place to stay
Location is very nice. The place is nee and very clean, nice lobby and breakfast room. The room is not big, but correct. Service was Ok, but not as we would expect.
Stayed 3 nights in Dec 2020

8/10 Good

Shivdhar

good location and good rooms, little more disappointed with the breakfast. big breakfast but the warm part of it was not so tasty at all. there are many cold things to choose from so if you like cold breakfast it is a good Hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

CARLOS FREDERICO CABRERA DE

Liked: Cleanliness, staff & service, property conditions & facilities
Sem comentários
Stayed 1 night in Apr 2024

6/10 Okay

Glaucio

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
O manobrista bateu nosso carro e até hj estamos aguardando retorno do hotel para conserto. Lamentável uma rede deste tamanho não conseguir resolver um problema causado por eles .

10/10 Excellent

Guido

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Felipe José

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Jeandylere ferreira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Luiz Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Elaine

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Atendimento não condiz com o padrão Accor. Tudo que foi solicitado (travesseiro extra e juntar as camas) foi negado com a desculpa que o hotel estava lotado. Faltou shampoo, as toalhas tinham padrões diferentes e meu marido assinou uma vistoria do carro em branco. Lamentável a Accor no Sul do Brasil ser tão diferente do restante do mundo.
Stayed 1 night in Jan 2024

10/10 Excellent

MARCO ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bacana
otimo ,tudo perfeito limpeza ,refeicao .
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência
Excelente sob todos os aspectos. Desde o lobby,com ambientação primorosa e aconchegante, confortáveis apartamentos com lençóis e toalhas novos,amenidades de primeira linha,café da manhã muito gostoso e staff simpático e atencioso.
Stayed 1 night in Jan 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in Jan 2024

10/10 Excellent

Andreza

Stayed 5 nights in Dec 2023

2/10 Terrible

KLEBER LUIZ

Stayed 3 nights in Jan 2024

10/10 Excellent

Manoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de qualidade
Stayed 2 nights in Jan 2024

6/10 Okay

Adriano

Liked: Cleanliness, staff & service
Frustrante
Fiquei no quarto 259, adaptado para necessidades especiais, apesar de não ser esse meu perfil. Quarto grande, banheiro também porém não tem Box ao tomar banho inunda todo o banheiro, tive que usar toalhas para reter a água e não escorregar. Luminária da pia não funcionava, apesar de ter solicitado 2 dias seguidos para que consertassem, fiz checkout e nem satisfação me deram. Sinal de internet é pessimo, sequer chamada de vídeo no whats consegui fazer, pior que o sinal 4G também é horrível na região. Botão do elevador não acionava meu andar, tiver que trocar de elevador diversas vezes para subir.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gabriela

Liked: Amenities
Excelente servicio
Stayed 3 nights in Jan 2024

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 5 nights in Dec 2023

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Danyel Macedo Lima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha experiência
Obtive uma experiência incrível durante a semana que passei no hotel, desde o primeiro dia com a recepção dos funcionários até o momento do check out, hotel super limpo! Serviço de quarto excelente todos os dias sendo limpo. Café da manhã impecável! Além das atividades que possui como a piscina aquecida e academia. Não há como reclamar do hotel! Foi sensacional!!!!
Stayed 5 nights in Dec 2023

10/10 Excellent

Gabriel Queiroz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Wifi estavel. Cafe da manhã completo e variado. O estacionamento é cobrado R$35,00 por dia.
Stayed 1 night in Dec 2023

10/10 Excellent

Danyel Macedo Lima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jean P

Stayed 2 nights in Dec 2023

10/10 Excellent

Edson Roberto

Stayed 1 night in Dec 2023

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa a estadia. Dentro do esperado
Stayed 2 nights in Dec 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Adriano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfatória
Stayed 2 nights in Dec 2023

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Guilherme

Stayed 3 nights in Jul 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

INACIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Walcir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grata surpresa, BBB
Hotel ótimo, atendimento muito bom, localização muito boa. Café da manhã estava bom, equipe se virou em suprir comida para uma equipe de futebol americano que se hospedou lá. Ficamos no 9o andar, de frente para o porto (obrigado pelo upgrade). Voltaremos com certeza!
Stayed 2 nights in Dec 2023

10/10 Excellent

DHONIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Maila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super indico
Quarto amplo,com cama super confortável e funcionários muito atenciosos e educados.
Stayed 1 night in Dec 2023

10/10 Excellent

Bruna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea V

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Esperava mais
Por ser um hotel da rede NOVOTEL, nos decepcionamos. A limpeza do quarto deixou a desejar, tinha limo em algumas partes do banheiro e o chuveiro, apesar de muito bom, estava encrostado de limo e sujeira preta. As toalhas eram extremamente finas aparentavam estar meio encardidas. Os travesseiros altos demais e uma das fronhas estava suja. A mobília aparenta ser bem antiga, com muitos sinais de desgaste. O café da manhã é padrão, nada de excepcional. Os ovos mexidos tinha casca de ovo dentro. Não voltaria a me hospedar.
Stayed 1 night in Dec 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota dez
Excelente, muito bem atendidos.
Stayed 7 nights in Nov 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto é muito bonito porém a iluminação é muito indireta. Só havia uma cadeira, que dificulta as refeições a dois no quarto. Sendo a hospedagem para um casal a suite não deveria estar ao lado de quartos para grupos. O café da manhã é muito bom e diversificado, porém o cardápio do restaurante é pouco diversificado, não tem lanches e as porções não são generosas, parece mais de um restaurante gourmet e não para quem se hospeda para lazer
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel excelente hospedagem
Amei o quarto, amei o cuidado e higiene impecável dos banheiros e oq me impressionou é ter à disposição Shampoo e condicionador bem grande para cabelo… Travesseiros mt bons e cama muito boa também. Fácil comunicação, todos muitos educados.
Stayed 1 night in Nov 2023

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entregou o que promete
Quarto e banheiro ótimos. Cama confortável. Café da manhã muito bom. Estadia curta e agradável.
Stayed 1 night in Oct 2023