Jasmine Palace Resort & Spa

Photo gallery for Jasmine Palace Resort & Spa

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Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Waterslide

Overview of Jasmine Palace Resort & Spa

Jasmine Palace Resort & Spa

4.5 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Km 18, Sahl Hasheesh Road, Hurghada

Explore the area

  • Popular LocationSenzo Mall13 min drive
  • Popular LocationHurghada Museum15 min drive
  • AirportHurghada (HRG-Hurghada Intl.)25 min drive
  • Popular LocationMahmya30 min drive

Choose dates to view prices

About this area

Hurghada

Located on a private beach, Jasmine Palace Resort & Spa is in Village Road, a neighbourhood in Hurghada. Hurghada Maritime Port and Marina Hurghada are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Senzo Mall and Hurghada City Center. Looking to get your feet wet? Waterskiing and windsurfing adventures can be found near the property.

What's nearby

  • Senzo Mall - 13 min drive
  • Hurghada Museum - 15 min drive
  • Mahmya - 30 min drive
  • Sackalla Square - 30 min drive
  • Marina Hurghada - 37 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 25 min drive

Restaurants

  • Marhaba Restaurant - 17 min walk
  • La Dolce Vita - 3 min drive
  • Al Mas Panorama - 4 min drive
  • Sesame Sushi Bar & Lounge - 5 min drive
  • Emerald Feesh - 6 min drive

About this property

Jasmine Palace Resort & Spa

4.5-star hotel with pools, private beach and full-service spa
Catch some rays on Jasmine Palace Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 547 rooms offer balconies, 24-hour room service and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, free bottled water and hairdryers.
Jasmine Palace Resort & Spa offers 547 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Land activities

Volleyball

Entertainment

On-site entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (USD 5 per day)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 8 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Horse riding/hire
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 8 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Arabic
  • English
  • German
  • Russian

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Restaurants on site

  • Dunes
  • Ma Mia
  • OM Ali
  • Tiger Lily
  • Smakmak

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: USD 5 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Jasmine Palace Resort All Inclusive Hurghada
Jasmine Palace Resort All Inclusive
Jasmine Palace Hurghada
Jasmine Palace Resort Hurghada
Jasmine Palace Resort
Jasmine Palace
Jasmine Palace Resort Spa All Inclusive
Jasmine Palace & Spa Hurghada
Jasmine Palace Resort & Spa Hotel
Jasmine Palace Resort & Spa Hurghada
Jasmine Palace Resort & Spa Hotel Hurghada

Overall score and ratings

3.4
Rating 5 - Excellent. 11 out of 41 reviews
5 - Excellent 27%
Rating 4 - Good. 10 out of 41 reviews
4 - Good 24%
Rating 3 - Okay. 10 out of 41 reviews
3 - Okay 24%
Rating 2 - Poor. 3 out of 41 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 41 reviews
1 - Terrible 17%

3.4/5

Cleanliness

3.1/5

Staff & service

4.0/5

Amenities

3.3/5

Property conditions & facilities

3.2/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Jasmine Palace hotel
Visited Jasmine palace mid Nov for a 4night stay, we had high expectations Visit with this being a 5* hotel and after reading some of the amazing reviews. This was our first holiday in over 2 years so was looking for a relaxing break with warm weather The pools and gardens are lovely, clean and well maintained and the garden staff do a brilliant job throughout the hotel Our room location was perfect for us, we had sea view and right on the beach, the room itself was clean and spacious but could have done with a bit of renovation. When we arrived our room was set up with 2 beds but we pushed them together as we had arrived late In the evening and we was too tired to ask reception to move us to a double room at that time. The food was always fresh and hot with variety of different selections chicken meats fish pasta salads. Plenty of desserts, mainly cakes which were nice. Breakfast has a large selection of pastries, breads fruit or cooked omelette. The Teas /coffees are in small paper cups. The staff are very friendly and helpful. My only disappointment was that as a 5star hotel it has no WiFi however you can buy this at reception for a limited amount of WiFi and can be used by the reception area only . The shop within the hotel sells data sim which you can purchase. On the beach you will get hounded by several tour agents trying to sell you their trips or take up massage or manicure pedicures for the spa. This is quite annoying. Overall we had a great time.
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place is nice. A nice space with comfy and well designed rooms, with good cleanliness. My problem was with the service, as the TV was not working and asked three time for it to get fixed and nothing happened. Also had to ask for an ashtray in my room to get it. Very slow service. The beach is nice but the sea either too shallow or too deep to swim comfortably. If you're heading there for swimming, you'd have to use the pools exclusively. Also, they do not have WiFi acess in the rooms, and it's for extra charge in the lobby. So, it's not recommended for work trips of any kind. Most of the guests were families, maybe less attractive for friends trips.
Stayed 3 nights in Oct 2021

3/5 Okay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional reception staff
Over all it's ok the food was very good and alot of varities with unprofessional reception staff, i had a problem in my room for 2 days & they didn't help me
Stayed 4 nights in Sep 2021

3/5 Okay

Travelled with family
Wouldn't stay again.
Reservation couldn't be found and they weren't very helpful in sorting the situation I had to contact to the uk all while my four month old was restless. There is no covid restrictions in place in restaurant it's like a cattle market even most of the hand sanitizer was not filled during our stay. No bins around to place rubbish, no powered milk in the rooms for hot drinks. Only saving grace to this place was the al a carte restaurants and the extra bottles water we got for our daughter to make her milk.
Stayed 3 nights in Jul 2021