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"No room was clean"

"Staff was not very professional, guests were playing music in the hallways at 1am and yelling loudly from room to room. Room was decent, however pillows were very thin and small."

"The front desk staff, was nice, but overworked. The room and bathroom were very unclean. I had to purchase cleaning supplies to clean the bathroom and dust the room. The walls, door facing, floors had not been cleaned. The carpet was filthy. The tub and shower walls were filthy. The staff was apologetic; but after scrubbing the tub and toilet to make a four-night stay bearable, I didn’t want the housekeeper in the room to do anything. This was the worst Hampton Inn I had ever experienced. I will never stay there again, nor recommend it. We paid $694 for four nights in what felt like an hourly motel. Ugh!"

"I enjoyed the location but was disappointed that I was charged a parking fee. I did not park a vehicle on their property. I did not have a discussion about parking on check in. The charge appeared after check out. I tried to have it corrected and was not successful and a few dollars were taken off. I am not really sure how this is ethical or even legal."

"We didn't use the Bistro during our stay. The room was "

"Junibelle was so lovely and helpful. She was quick when checking in and helping me figure out the error with my reservation. Expedia & online suggested there was a hot-tub which was a big reason why i booked and it was not working which was a bummer."

"Certo good"

"Access to our room was difficult. There was a paved path from the parking lot to exterior wooden steps up to the outside door. It took several tries to get the keycard reader to work. Once inside, there was another flight of stairs to get to our floor. When we got to our room, the card key did not work. I hiked all the way back to the lobby with the card keys and told the young woman at the desk they were'nt working. After several minutes she gave me two keys which did work. But there was NO apology or sympathy of any kind for the inconvenience. The room was fine,clean and quiet, and the bed was comfortable. Bathroom was spotless with modern fixtures. "

"Very Spacious guest room"