Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from New York, NY

Clean, friendly and attentive

Posted 10-Feb-2016
Pros: Clean, renovated, free wifi and breakfast.
Cons: The restaurant seemed "so so" though to be honest I didn't eat there....not the greatest of atmospheres aesthetically speaking.
Location: reat location close to eateries, bars and not far from Galleria section of town.
Great hotel recently renovated in a nice location. The staff is friendly, helpful and attentive. My room was great. There was a complimentary breakfast and the bar had a very friendly keep.
5 out of 5
Recommended
for Everyone
by A verified traveller

On our way to a Caribbean Cruise

Posted 08-Feb-2016
Pros: The room, the service, the atmosphere, and the little things with welcome cards, towels and bathrobes second to none, and the bed was wonderful.
Cons: It;s not about improvement, the hotel has a limitations given it's footprint but its worth giving up.
One of the nicest places we have ever stayed, the rooms, the service, just excellent. Used their car service and they were helpful in everyway.
5 out of 5
Recommended
for Everyone
by A verified traveller

ダウンタウンにある大きすぎないホテル

Posted 28-Jan-2016
ダウンタウンの真ん中にあり、立地もベストでした。大きくないホテルですが、スタッフの方の感じも対応もフレンドリーで、朝食の会場、サービス施設(セルフサービスの売店(スナック、ドリンク、その他アメニティ)とコピーサービス完備)も丁度よく。とてもバランスのとれたホテルでした。シャワーのお湯もしっかりでます。不満が全くありませんでした。次回の滞在でもまた利用したいと思います。
5 out of 5
Recommended
for Everyone
by A verified traveller from Lufkin, TX

Loved it!

Posted 25-Jan-2016
Pros: It was pretty, rooms were good size and clean. Bed was very comfortable. Amenities were good. Lots of champagne in the lobby. :)
Cons: Maybe a little more selection on breakfast buffet. However, it was free, so no complaints.
Location: Near Toyota Center and all the downtown activities. Great location. Shuttle was available for anywhere within a 3 mile radius. Lots in that radius!
The hotel was close to the Toyota Center. It was lovely inside. Food in restaurant was good. Drinks were excellent. Staff was friendly and helpful. Definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to the theatre

Posted 25-Jan-2016
Pros: Everything!
Cons: The restaurant should be open until midnight.
the hotel is conveniently located within walking distance to all the theatres and many restaurants. It is very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fulshear, TX

Second Stay at the Lancaster

Posted 22-Jan-2016
Pros: Location and staff
Cons: Price. Vast difference between Friday night's stay to Saturday...
Location: Great restaurants, entertainment venues, the entire downtown and midtown area within Uber distance.
I love the Lancaster! This was my second stay and I have another reservation in April. The hotel has a cosy feel to it. Russel, who checked us in is just adorable. He checked me in the first time I stayed there and has such a terrific personality. The staff are very friendly and accomodating. When I arrived, there was a gift for me thanking me for returning to the Lancaster. I thought that was such a nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveller from l

nice and friendly

Posted 16-Jan-2016
The hotel staff was great. Perfect location walking distance to several venues.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel in Downtown Houston

Posted 13-Jan-2016
Enjoyed my first stay at the Lancaster tremendously. Although the restaurant was a TAD on the expensive side, all-in-all this was a great first experience. Definitely my new first choice in Houston.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2015
Beautiful hotel. Close to downtown activities. Staff was super nice and helpful. Valet parking was easy and prompt on pickup.
5 out of 5
Recommended
for Everyone
by A verified traveller

Historic boutique hotel downtown

Posted 18-Dec-2015
Beautifully restored historic hotel near Aquarium. Free shuttle service within 3 mile radius of hotel. Lovely breakfast & gracious, friendly staff. Bistro with bar very nice with good food. Loved staying here.