Title: Crowne Plaza Dallas Downtown by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=40414&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Dallas Downtown by IHG Travelers cool off at the outdoor pool with cocktails or refuel at THRIVE Restaurant before stepping out to explore downtown Dallas's vibrant scene ## Photo gallery for Crowne Plaza Dallas Downtown by IHG ![Breakfast, lunch, dinner served; American cuisine - Crowne Plaza Dallas Downtown by IHG (Dallas)](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/3e755bbf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Check-in/check-out kiosk - Crowne Plaza Dallas Downtown by IHG (Dallas)](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/w615h790x490y0-b7a4958e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Crowne Plaza Dallas Downtown by IHG (Dallas)](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/9997695b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Crowne Plaza Dallas Downtown by IHG (Dallas)](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/ff74e506.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board - Crowne Plaza Dallas Downtown by IHG (Dallas)](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/95753f86.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Hotel Dallas Downtown welcomes visitors with a refreshing outdoor pool and comfortable sun loungers. Enjoy meals at THRIVE Restaurant and convenient dry cleaning/laundry services. Free in-room WiFi and attentive staff enhance the downtown experience. ## Reviews 7.0 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Gym £73 includes taxes & fees 11 Jan - 12 Jan ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Premium Room, 1 King Bed, Balcony ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/ab03317f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu - 323 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, City View ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/1bdbc3e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, City View 7.6 Good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu Premium bedding - 323 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 2 Queen Beds, Balcony ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/ecd25421.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Balcony 7.0 Good 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu - 323 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed, City View ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/ab03317f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu Premium bedding - 320 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/1bdbc3e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 7.4 Good 62 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu Premium bedding - 320 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Accessible (Mobility) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/c68bd5e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Mobility) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu Premium bedding - 323 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/ab03317f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu Premium bedding - 320 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/746c6b95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu Premium bedding - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/746c6b95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible (Mobility) 8.2 Very good 13 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/95753f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge TV - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/c68bd5e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Hypo-allergenic bedding Pillow menu Premium bedding - 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Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.2 Very good 1,018 reviews £82 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Dallas-Hotels-HYATT-House-DallasLincoln-Park.h480790.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=4a4241f5-a69d-4d2d-a75f-391384edd9e6&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/290000/282400/282336/e2eb08a0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Magnolia Hotel Dallas Downtown Downtown Dallas - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 3,502 reviews £105 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Dallas-Hotels-Magnolia-Hotel-Dallas-Downtown.h282336.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=4a4241f5-a69d-4d2d-a75f-391384edd9e6&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/6000/5930/0a0ef5f7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beeman Hotel Northeast Dallas - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Crowne-Plaza-Hotel-Dallas-Downtown.h40414.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Crowne-Plaza-Hotel-Dallas-Downtown.h40414.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.78068%2C-96.80350&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YTuC_YXcD0BfwbIbvgEtN5zbYvw=) 1015 Elm St, Dallas, TX, 75202 #### What's nearby - Dallas World Aquarium \- 3 min walk \- 0.2 miles - John F. Kennedy Memorial \- 5 min walk \- 0.3 miles - The Sixth Floor Museum at Dealey Plaza \- 7 min walk \- 0.4 miles - Kay Bailey Hutchison Convention Center \- 10 min walk \- 0.6 miles - Reunion Tower \- 12 min walk \- 0.7 miles #### Getting around - Akard Station - 3 min walk - Dallas Union Station - 10 min walk - Love Field Airport (DAL) - 18 min drive #### Restaurants - McDonald's - ‪Chick-fil-A - ‬1 min walk - ‪Twisted Trompo - ‬4 min walk - ‪Sushiya - ‬3 min walk - ‪Wingbucket - ‬3 min walk ## About this property ### Crowne Plaza Dallas Downtown by IHG Hotel near Kay Bailey Hutchison Convention Center Close to Dallas World Aquarium and Reunion Tower, Crowne Plaza Dallas Downtown by IHG provides a terrace, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre. Other perks include: - An outdoor pool, along with sunloungers - Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge) - Express check-out, express check-in and luggage storage - A ballroom, free newspapers and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 291 rooms include comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. Extra amenities include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with shower/bath combinations and hairdryers - TVs with premium channels - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/290000/282400/282336/e2eb08a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magnolia Hotel Dallas Downtown Downtown Dallas - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 3,502 reviews £105 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=282336&PinnedHotelID=282336&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/51000000/50850000/50848700/50848694/af08f318.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru by Hilton Dallas Downtown Market Center Dallas Design District - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.0 Very good 1,369 reviews £81 includes taxes & fees 28 Jan - 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16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=11629238&PinnedHotelID=11629238&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/794600/794528/2ec4a990.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Dallas Downtown by IHG Downtown Dallas - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 7.8 Good 1,005 reviews £91 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=794528&PinnedHotelID=794528&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12340000/12334000/12333924/d2dea446.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Dallas Downtown Downtown Dallas - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.6 Excellent 1,048 reviews £103 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=12333924&PinnedHotelID=12333924&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/67500/67457/3c699ea0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SpringHill Suites Dallas Downtown / West End Downtown Dallas - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 8.6 Excellent 1,022 reviews £101 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=67457&PinnedHotelID=67457&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 11:00 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/28100/28075/48ef0cac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Dallas Market Ctr - Love Field by IHG Medical District - Pool - Free airport shuttle - Free Wi-Fi - Restaurant 7.4 Good 1,414 reviews £76 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=28075&PinnedHotelID=28075&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/57000000/56230000/56225900/56225820/a2e1de5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOVA Micro-Room & Social Hotel Downtown Dallas - Free Wi-Fi - Restaurant - Air-conditioning - Bar 8.8 Excellent 813 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=56225820&PinnedHotelID=56225820&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, City View | City view](https://images.trvl-media.com/lodging/1000000/20000/12200/12147/0c34fb76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Suites Market Center Dallas Dallas Design District - Hot tub - Pet-friendly - Free Wi-Fi - Restaurant 8.2 Very good 1,000 reviews £81 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12147&PinnedHotelID=12147&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Limo/town car service - Parking on site (USD 20 per night; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 18.35 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Round Bar - THRIVE Restaurant ### Things to do - 24-hour gym - Outdoor pool - TV in common areas ### Family friendly - In-room cot - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service - Wedding services ### Business services - 22 meeting rooms - 24-hour business centre - Computer station - Conference centre (30,000 square foot of space) ### Outdoors - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Assistive listening devices - Braille/raised signage - Handrails in stairways (91 centimetre high) - Lever door handles - Lift (61 centimetre wide door) - Phone accessibility kit - Pool hoist on site - Vibrating pillow alarm - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (122 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 19 floors - Ballroom - Banquet hall - Traditional architecture ## Room amenities ### Bedroom - Free cot - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 2 AM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 25.00 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 35 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 75.00 per accommodation, per night - Cleaning deposit: USD 75.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 18.35 per person - Self-parking fee: USD 20.00 per night (in/out privileges) - Late check-out fee: USD 25.00 (subject to availability) - Rollaway bed fee: USD 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Dallas Downtown Crowne Plaza Hotel Dallas Downtown ## Frequently asked questions ### Does Crowne Plaza Dallas Downtown by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Dallas Downtown by IHG? ### Is Crowne Plaza Dallas Downtown by IHG pet-friendly? ### How much is parking at Crowne Plaza Dallas Downtown by IHG? ### What time is check-in at Crowne Plaza Dallas Downtown by IHG? ### What time is check-out at Crowne Plaza Dallas Downtown by IHG? ### Where is Crowne Plaza Dallas Downtown by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Dallas Downtown by IHG Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 10 Location ### 7.6 Staff & service ### 7.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 458 8 - Good 243 6 - Okay 240 4 - Poor 160 2 - Terrible 197 ## Reviews ### 10/10 Excellent #### Andrew 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good staff and nice stay will be staying here again definitely ##### Andrew Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Anias 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice staff, great amenities, easy parking and access to hotel. ##### Anias Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jade 30 Nov 2025 Liked: Cleanliness, property conditions & facilities Loved the view from the balcony! ##### Jade Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tawana 4 Nov 2025 Beautiful hotel, staff was top notch ##### Tawana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### James 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Happy hour and dinner were great! ##### James Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jaelon 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel. Great front desk staff. Definitely will be staying again. ##### Jaelon Stayed 1 night in Oct 2025 ### 8/10 Good #### RAUL 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In general, the hotel service was excellent. ##### RAUL Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Mahd 20 Dec 2025 Disliked: Cleanliness, property conditions & facilities Front staff was friendly, however the hotel in general is not very clean. Carpet wasn’t vacuumed well, servant very dusty and the general condition of the hotel is not great. ##### Mahd Stayed 1 night in Dec 2025 ### 8/10 Good #### Patrick 17 Dec 2025 Liked: Cleanliness, amenities Front desk clerk was great, got an early check in and went straight to the room. The heat was the only thing to come out of the vent if on at all. With the system off and the sliding glass door open it finally dropped to 74 °F overnight. ##### Patrick Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jason 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff, and clean room. ##### Jason Stayed 1 night in Sep 2025 ### 6/10 Okay #### Gary 18 Dec 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The pictures on their website are very deceiving. Its an old place that they try to spruce up wirh new lights and furniture. The elevators are awful. But the staff were amazing. The bed was comfortable. But the building needs a complete gut and remodel. I won't stay there again. But it was walking distance to many attractions. ##### Gary Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Anna 16 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There is a nightclub attached to the hotel. Would not recommend this hotel if you are with family or children. You have to pay for parking in a public ramp. We did not feel safe when pulling up to the hotel. Near the train station and many homeless people near building. This property was not advertised well. ##### Anna Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Rose 15 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Balcony View was very nice and calming - Breakfast was good and fresh. Staff was excellent ##### Rose Stayed 1 night in Oct 2025 ### 6/10 Okay #### Jason 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Room Staff was very helpful and the breakfast was really good. ##### Jason Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ernest 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice size room ##### Ernest Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lori 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean, quiet and the staff were kind and efficient. A great stay. ##### Lori Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Bashar 5 Dec 2025 Liked: Amenities Room smelled like humidity. The A/C was not working properly we had to call maintenance to change it and we were not able to adjust it. The only good thing about its the breakfast they have many choices definitely not a continental breakfast, staff was very attentive. ##### Bashar Stayed 2 nights in Nov 2025 ### 6/10 Okay #### valeria 25 Jul 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness The location was perfect for our purpose, the staff was very very kind. ##### valeria Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Shireen 6 Nov 2025 Hotel was very outdated/cheap looking. The hallway smelled like cigarettes, my AC read 64 but it felt like 70\. The bed was pretty comfortable though. ##### Shireen Stayed 1 night in Nov 2025 ### 8/10 Good #### DAVID 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big city feel The room was fine, hotel staff good. ##### DAVID Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brook 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Choice Nice room, clean, great views, ideal location. Parking was easy and affordable. ##### Brook Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jacob 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First time Friendly staff room was very clean ##### Jacob Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Calvin 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Came to Dallas for a real estate convention and this location was walkable. The room was as pictured, but the first floor had plenty of places to plug in and do work, which was an added benefit since I was traveling for business, but brought my wife and daughter with me. I’d stay here again. ##### Calvin Stayed 3 nights in Aug 2025 ### 8/10 Good #### Rachel 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is older, but very clean. Location was great for our conference at the Kay Bailey Convention Center. My only complaint is the clientele at the hotel is a little rough. Overall, I would stay here again. ##### Rachel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bhavini 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Review It was nice in the inside. Rooms were spacious and the pool was nice. The beds were really comfy. Overall good stay for the price. ##### Bhavini Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [AC Hotel by Marriott Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-AC-Hotel-By-Marriott-Houston-Downtown.h36715633.Hotel-Information) > > [Hyatt Regency Houston/Galleria](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-HoustonGalleria.h10620692.Hotel-Information) > > [Downright Austin, A Renaissance Hotel](https://www.expedia.co.uk/Austin-Hotels-Downright-Austin.h7518.Hotel-Information) > > [Staybridge Suites Houston Galleria Area by IHG](https://www.expedia.co.uk/Houston-Hotels-Staybridge-Suites-Houston-Galleria-Area.h57536940.Hotel-Information) > > [Hotels in Marrakech](https://www.expedia.co.uk/Marrakech-Hotels.d6084756.Travel-Guide-Hotels) > > [Holiday Inn Express & Suites Austin NW - Four Points by IHG](https://www.expedia.co.uk/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-NW-Four-Points.h9836657.Hotel-Information) > > [Fairmont Austin](https://www.expedia.co.uk/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [DoubleTree by Hilton Dubai - Jumeirah Beach](https://www.expedia.co.uk/Dubai-Hotels-DoubleTree-By-Hilton-Dubai-Jumeirah-Beach.h6750573.Hotel-Information) > > [Club Wyndham Austin](https://www.expedia.co.uk/Austin-Hotels-Club-Wyndham-Austin.h20597750.Hotel-Information) > > [Hyatt Regency Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-Houston.h20005.Hotel-Information) > > [The Reside](https://www.expedia.co.uk/Houston-Hotels-The-Reside.h22169664.Hotel-Information) > > [All-Inclusive Hotels in St. Lucia](https://www.expedia.co.uk/Destinations-In-St-Lucia-All-Inclusive-Hotel.0-0-d168-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hilton Americas-Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Sonesta Hotel Houston IAH Airport](https://www.expedia.co.uk/Houston-Hotels-Sonesta-Hotel-Houston-IAH-Airport.h23787.Hotel-Information) > > [Hilton University of Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-University-Of-Houston.h40758.Hotel-Information) > > [Hyatt House Austin/Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-House-AustinDowntown.h17061159.Hotel-Information) > > [DoubleTree Suites by Hilton Austin Downtown Capitol](https://www.expedia.co.uk/Austin-Hotels-DoubleTree-Suites-By-Hilton-Austin.h24523.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [South Congress Hotel](https://www.expedia.co.uk/Austin-Hotels-South-Congress-Hotel.h9869259.Hotel-Information) > > [Hotel Indigo Austin Downtown - University by IHG](https://www.expedia.co.uk/Austin-Hotels-Hotel-Indigo-Austin-Downtown-University.h12294834.Hotel-Information) > > [Moody Gardens Hotel, Spa and Convention Center](https://www.expedia.co.uk/Galveston-Hotels-Moody-Gardens-Hotel.h157238.Hotel-Information) > > [Residence Inn by Marriott Austin Downtown/Convention Center](https://www.expedia.co.uk/Austin-Hotels-Residence-Inn-By-Marriott-Austin-DowntownConvention-Center.h1453501.Hotel-Information) > > [Hilton Garden Inn Austin University Capitol District](https://www.expedia.co.uk/Austin-Hotels-Hilton-Garden-Inn-Austin-University-Capitol-District.h66911977.Hotel-Information) > > [The Driskill, in The Unbound Collection by Hyatt](https://www.expedia.co.uk/Austin-Hotels-The-Driskill.h425573.Hotel-Information) ### Flights > [Flights from Edinburgh (EDI) to London (LCY)](https://www.expedia.co.uk/lp/flights/edi/lcy/edinburgh-to-london) ### Activities ### Packages ---