Title: SureStay by Best Western Irving Grapevine DFW North Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=8199&destination=Irving%2C+Texas%2C+United+States+of+America&selected=10007&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay by Best Western Irving Grapevine DFW North Convenient hotel near Irving Convention Center offers a peaceful retreat with a swimming pool, helpful staff, and easy access to shopping and conferences. ## Photo gallery for SureStay by Best Western Irving Grapevine DFW North ![Reception - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/05a948bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/7f1eb8b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/bfea0cd3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/fbd242dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cots/infant beds - SureStay by Best Western Irving Grapevine DFW North (Irving)](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/91a7d9b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Days Inn by Wyndham Irving Grapevine DFW Airport North offers practical comforts like free to-go breakfast and airport shuttle service. Guests can stay active in the gym, manage business at the center, and unwind with a refreshing swim after a busy day. ## Reviews 7.0 Good ## Popular amenities - Pool - Breakfast included - Free airport shuttle - Pet-friendly - Parking included - Free Wi-Fi £56 includes taxes & fees 3 Apr - 4 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub ![Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/4e40e951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Bathtub - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds, Non Smoking ![Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/507b9f3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) ![Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/e0b3019d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/8de06a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Non Smoking (with Sofabed) - 1 bedroom - Sleeps 4 - 2 Double Beds ### Standard Room, 1 Queen Bed, Non Smoking 8.6 Excellent 10 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Double Beds, Non Smoking, Jetted Tub ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/8de06a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Non Smoking, Jetted Tub - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/7e0647d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (with Sofabed) - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed) ![Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10007/w3837h3407x3y0-8b143780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Non Smoking (with Sofabed) - 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Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 79 reviews £88 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Dallas-Hotels-Hampton-Inn-Suites-By-Hilton-Irving-Dfw-Airport-North.h122954424.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=1a5a271b-9eb4-40bb-a6bf-e105e1009572&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-SureStay-By-Best-Western-Irving-Grapevine-DFW-North.h10007.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-SureStay-By-Best-Western-Irving-Grapevine-DFW-North.h10007.Hotel-Information) ## About the area Located in DFW Freeport, a neighbourhood in Irving, SureStay by Best Western Irving Grapevine DFW North is near the airport. Grapevine Mills Mall is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Discovery Center and Great Wolf Lodge Waterpark. Ready for a night out? Consider Toyota Music Factory. [Visit our Irving travel guide](https://www.expedia.co.uk/Irving.dx8199) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.91553%2C-97.00570&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vd2Vo-zzxQ0rjCPviAOt8Lm_JwU=) 4325 W John Carpenter Fwy, Irving, TX, 75063 ### What's nearby - ![Dallas_GrapevineMillsMall_6081109-2](https://images.trvl-media.com/place/6081109/ac585cbf-7191-42a6-bf8a-307b800f3720.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grapevine Mills Mall 5 min drive \- 5.3 miles - ![irving convention center](https://images.trvl-media.com/place/6184012/57cddd93-7a98-49a4-a531-d885e47c2bb1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Irving Convention Center 6 min drive \- 6.0 miles - ![Dallas_GreatWolfLodgeWaterpark_553248621532644134-4](https://images.trvl-media.com/place/553248621532644134/bc94d538-a3af-4a28-a254-2a82dc69398c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Great Wolf Lodge Waterpark 6 min drive \- 6.5 miles - ![Dallas_GaylordTexanConventionCenter_553248633955817001-5](https://images.trvl-media.com/place/553248633955817001/01e48aae-aeba-4f9f-b8b3-63d0795365fd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gaylord Texan Convention Center 7 min drive \- 6.9 miles - Lee Park 2 min drive \- 2.1 miles ### Getting around - Belt Line Station 5 min drive - West Irving Station 12 min drive - Dallas-Fort Worth International Airport (DFW) 7 min drive ### Restaurants - McDonald's 3 min drive - RaceTrac 3 min drive - Whataburger 2 min drive - Sushi Poki 3 min drive - Starbucks 3 min drive ## About this property ### SureStay by Best Western Irving Grapevine DFW North Hotel near Irving Convention Center Located close to Great Wolf Lodge Waterpark and Grapevine Mills Mall, SureStay by Best Western Irving Grapevine DFW North provides free on-the-go breakfast, a free return airport shuttle and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre. Additional perks include: - Swimming pool - Free self-parking, plus extended parking (surcharge) - ATM/banking services, smoke-free property and a front desk safe - A lift, luggage storage and a vending machine Room features All 134 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property. Other amenities include: - Shower/bath combinations, free toiletries and hairdryers - TVs with premium channels - LED light bulbs, fridges and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/25900/25843/w2880h2301x0y0-2d7268ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn DFW Airport North DFW Freeport - Pool - Breakfast included - Free airport shuttle - Pet-friendly 7.8 Good 3,060 reviews £56 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=25843&PinnedHotelID=25843&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, pillow-top beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/1000000/540000/531300/531209/0dcd7985.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Irving/DFW Apt/North DFW Freeport - Breakfast included - Free airport shuttle - Parking included - Free Wi-Fi 6.8 1,182 reviews £55 includes taxes & fees 5 Apr - 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Breakfast included - Free airport shuttle - Pet-friendly - Parking included 6.8 45 reviews £51 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=889910&PinnedHotelID=889910&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/540000/533700/533693/54018134.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites DFW Airport DFW Freeport - Pool - Hot tub - Breakfast included - Free airport shuttle 8.0 Very good 1,007 reviews £68 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=533693&PinnedHotelID=533693&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/43000/42966/6ba73187.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Irving DFW Airport South South Irving - Pool - Hot tub - Breakfast included - Free airport shuttle 7.6 Good 1,005 reviews £55 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=42966&PinnedHotelID=42966&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/130000/120600/120587/w3000h1991x0y0-66c5858e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Irving DFW Airport/South Central Irving - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 6.4 1,001 reviews £54 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=120587&PinnedHotelID=120587&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=10007&PinnedHotelID=10007&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10007,25843,531209,50958,21693) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle at scheduled times - Free self parking on site - Free RV/bus/lorry parking on site - Extended parking on site (USD 6 per day) - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free on-the-go breakfast available daily 6:00 AM to 9:00 AM ### Things to do - Gym - Pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Business services - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 3 floors - At least 80% lighting from LEDs - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Heating - Iron/ironing board - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25, per pet (varies based on length of stay), plus a one-off cleaning fee of USD 100 and a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash Breakage deposit: USD 100 per night - 0.52 per cent destination fee will be charged. We have included all charges provided to us by the property. ### Optional extras - Extended parking fee: USD 6 per day - Pet deposit: USD 100 per stay - Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector Masks are required at the property for guests who have not received COVID-19 vaccination If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Days Inn Grapevine Days Inn Grapevine Hotel Days Inn Grapevine Hotel Irving Airport North DFW Days Inn Wyndham Irving Grapevine DFW Airport North Hotel Days Inn Irving Grapevine Dfw Airport North Hotel Irving Days Inn Irving Grapevine DFW Airport North Hotel Days Inn Wyndham Grapevine DFW Airport North Hotel Days Inn Wyndham Irving Grapevine DFW Airport North Days Inn Wyndham Grapevine DFW Airport North Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel Days Inn by Wyndham Irving Grapevine DFW Airport North Irving ## Frequently asked questions ### Does SureStay by Best Western Irving Grapevine DFW North have a pool? ### How much does it cost to stay at SureStay by Best Western Irving Grapevine DFW North? ### Is SureStay by Best Western Irving Grapevine DFW North pet-friendly? ### How much is parking at SureStay by Best Western Irving Grapevine DFW North? ### What time is check-in at SureStay by Best Western Irving Grapevine DFW North? ### What time is check-out at SureStay by Best Western Irving Grapevine DFW North? ### Does SureStay by Best Western Irving Grapevine DFW North provide a shuttle to the airport? ### Where is SureStay by Best Western Irving Grapevine DFW North located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay by Best Western Irving Grapevine DFW North Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.4 Amenities ### 7.4 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 59 8 - Good 34 6 - Okay 27 4 - Poor 15 2 - Terrible 32 ## Reviews Verified ### 8/10 Good #### Gulmira 12 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We visited from Houston during Spring break for one night. The room was clean, no bed bugs 😁, the stuff at check was very friendly. Unfortunately, i don't remember her name. We checked in at March ##### Gulmira Stayed 1 night in Mar 2026 Verified ### 6/10 Okay #### Monique A 25 Feb 2026 Disliked: Amenities loud air conditioner and poor continental breakfast. Room was clean ##### Monique A Stayed 3 nights in Jan 2026 Verified ### 6/10 Okay #### Marie Louchelle 8 Mar 2026 Liked: Staff & service The staff were nice, they have breakfast but it’s not that great. They only served oatmeal, muffins and coffee. Some hotels offer eggs/sausages or even pancakes. The queen bed was also small, it looked like a double. There was also hair on top of the bedsheet when we first got there and a brown stain on the side of the bed. Most likely won’t stay here again. If you’re on a budget then this place is good enough. ##### Marie Louchelle Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Alberto 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### Alberto Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### ANA 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay and rest ! Staff was very courteous and understanding! ##### ANA Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Mary 6 Mar 2026 Liked: Staff & service Disliked: Amenities, property conditions & facilities Roaches in the room and no breakfast despite the hotel advertising it. The room looked recently updated, but the clothing rack fell off the wall and both the TV and coffee maker didn’t work. I have photos documenting these issues. I hope management will address these problems and consider a refund given the condition of the room and the missing advertised amenity. ![As I picked up my clothes from the fallen rack (fell right off the wall), roaches went running. These are only 2 that I snapped after grabbing my phone](https://a.travel-assets.com/ugc/hotel-reviews/fd0e6ebf-3641-4c5a-8785-e58644a3c887-1772759121078.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Middle of the night, clothing rack fell from the wall. I didn't even have very much hanging up](https://a.travel-assets.com/ugc/hotel-reviews/ba6d3670-48b3-4843-aef3-343b8eb45a74-1772759143660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The shower was a trickle. It would take me a week to wash my hair with this little bit of water](https://a.travel-assets.com/ugc/hotel-reviews/502e04fc-4738-41a2-add2-944f9a0e48a5-1772759144761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![More pix of roaches](https://a.travel-assets.com/ugc/hotel-reviews/1b136c43-ed3a-4fb2-8354-2919d86a1a90-1772759123789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Tanya 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was clean and good for 4 people to stay in one room ##### Tanya Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Diana 18 Dec 2025 Liked: Cleanliness, property conditions & facilities They are remodeling the property. It was clean. It has a virtual check in. Parking was goid. Overall it was a good experience. ##### Diana Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Maria 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was really clean and quiet. ##### Maria Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### David 19 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were friendly, the room clean and quiet. My only complaint was a lack of breakfast choices. They need to add eggs and sausage or something. ##### David Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Terrona 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean nice rooms and very quite ##### Terrona Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Remington 17 Oct 2025 Liked: Property conditions & facilities Check in was through a machine so it took awhile but other than that it was a good stay. The room was clean and friendly staff. Unfortunately we left before the breakfast was served so we did not get a chance to try it. ##### Remington Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Terrona 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything is always clean and quite ##### Terrona Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Juan 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort There is a shuttle, but i couldn't/didn't use it. Nice people here ##### Juan Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Karlos 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and environment. ##### Karlos Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### Brent 16 Oct 2025 That I could have my dog with loved that part but the in room toilet is very weak room was clean and good place to lay ur head and it was quiet but what didn't make sense was how the front desk clerk didn't know what a plunger was ##### Brent Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Terrona 23 Sept 2025 Liked: Cleanliness, property conditions & facilities The rooms were always clean. The staff was nice except the lady on Sunday she was in her own world. Was trying to rebook our room and she wasn’t paying attention to what I was telling her because she was paying attention to what was going on around her. But the stay and everything was nice. ##### Terrona Stayed 2 nights in Sep 2025 Verified ### 4/10 Poor #### Isabella Evelyn 18 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was lackluster. Had more of a motel feel than hotel. Walls were thin, could hear the TV from the adjoining room all day and night along with the myriad children they had in there awake at all hours. Bathroom did not dry quickly, could do with a fan. Room felt cramped for two people but you get what you pay for I suppose. Air conditioner had bugs in it. Smells from adjoining room also permeated the walls and door. The staff were courteous at the very least. ##### Isabella Evelyn Stayed 5 nights in Nov 2025 Verified ### 2/10 Terrible #### Lillie 21 Jan 2026 Disliked: Cleanliness, property conditions & facilities January 20 at 5 AM we lost hot water and didn’t have water the remaining of the night went to the front office receptionist. Got switched rooms and still no hot water apparently we were the only ones complaining. The front counter lady was very rude. We called several times. She didn’t answer as well as hanging up in our face without answering the phone, she didn’t wanna let us speak to a manager. She didn’t wanna comp a free night of a room. She didn’t wanna give me a refund That was the worst day possible to not have hot water all day and not able to take a bath other than that, it’s quiet not a whole lot of movement or action going on over there they could use better beds. They could use better faucets they can use better sealant For the doors and windows for the heat to stay in. 1.3 ##### Lillie Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Troy 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved almost everything about this property. The location convenient to the airport, the well-appointed room, and the free shuttle to and from the airport. They also offered very reasonable long-term parking while I was away. My only issue was that the literature in my room advertised a free continental breakfast that started at 6:00 am, and I confirmed this time with the front desk, yet the employee who showed up at 6:15 didn’t seem to be aware of this, nor was she able to explain anything. She was only able to repeat,”seven o’clock,” over and over again. I ended up leaving without breakfast and had to buy some food on the road. ##### Troy Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Richlue 13 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### Richlue Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Kristina 27 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes really easy ##### Kristina Stayed 1 night in Mar 2026 Verified ### 6/10 Okay #### Alex 24 Mar 2026 Liked: Cleanliness Disliked: Amenities Shuttle is soooooo bad. Other than that fine stay. Got the job done for a quick sleep for layover. But I repeat BAD SHUTTLE ##### Alex Stayed 1 night in Mar 2026 Verified ### 6/10 Okay #### Alfonso 27 Mar 2026 Disliked: Amenities, property conditions & facilities Room too small for 2 queen beds, bath tub had peeled paint, bathroom ceiling looked unfinished and the a/C's electrical cord is a tripping hazard. Breakfast was just toast and cereal ##### Alfonso Stayed 2 nights in Mar 2026 Verified ### 2/10 Terrible #### Ahmed 21 Mar 2026 Disliked: Cleanliness, amenities Dirty towels, rooms smell funny, no shower curtains, inoperative elevators ##### Ahmed Stayed 3 nights in Mar 2026 ### Expedia's Latest Trends ### Hotels > - [Hilton Garden Inn San Antonio Downtown Riverwalk](https://www.expedia.co.uk/San-Antonio-Hotels-Hilton-Garden-Inn-San-Antonio-Downtown.h19991849.Hotel-Information) > - [Stunning Ocean Oasis: Pools, Views, Great Location](https://www.expedia.co.uk/Galveston-Hotels-Stunning-Ocean-Oasis-Pools.h94720566.Hotel-Information) > - [InterContinental Houston by IHG](https://www.expedia.co.uk/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > - [Quality Inn & Suites San Antonio Airport - Stone Oak](https://www.expedia.co.uk/San-Antonio-Hotels-Holiday-Inn-Express-Hotel-Suites-San-Antonio-Airport-North.h424272.Hotel-Information) > - [The Woodlands Resort, Curio Collection by Hilton](https://www.expedia.co.uk/Conroe-Hotels-The-Woodlands-Resort.h25794.Hotel-Information) > - [HALL Arts Hotel, Dallas, Autograph Collection](https://www.expedia.co.uk/Dallas-Hotels-Hall-Arts-Hotel.h36075099.Hotel-Information) > - [Placemakr Downtown Austin](https://www.expedia.co.uk/Austin-Hotels-Placemakr-Downtown-Austin.h104529782.Hotel-Information) > - [Drey Hotel](https://www.expedia.co.uk/Dallas-Hotels-The-Drey-Hotel.h67432168.Hotel-Information) > - [Candlewood Suites El Paso North by IHG](https://www.expedia.co.uk/El-Paso-Hotels-Candlewood-Suites-El-Paso-North.h4036112.Hotel-Information) > - [The San Luis Resort, Spa & Conference Center](https://www.expedia.co.uk/Galveston-Hotels-The-San-Luis-Resort.h4532.Hotel-Information) > - [La Colombe d'Or Hotel](https://www.expedia.co.uk/Houston-Hotels-La-Colombe-DOr-Hotel.h66954154.Hotel-Information) > - [Regal Stays Corporate Condos - Downtown](https://www.expedia.co.uk/Dallas-Hotels-Regal-Stays-Corporate-Condos-Downtown.h37209678.Hotel-Information) > - [Downright Austin, a Renaissance Hotel](https://www.expedia.co.uk/Austin-Hotels-Downright-Austin.h7518.Hotel-Information) > - [Renaissance Saint Elm Dallas Downtown Hotel](https://www.expedia.co.uk/Dallas-Hotels-Cambria-Hotel-Downtown-Dallas.h20154562.Hotel-Information) > - [The Post Oak Hotel at Uptown Houston](https://www.expedia.co.uk/Houston-Hotels-The-Post-Oak-Hotel-At-Uptown-Houston.h22340244.Hotel-Information) > - [Hilton Garden Inn Dallas/Market Center](https://www.expedia.co.uk/Dallas-Hotels-Hilton-Garden-Inn-Dallas-Market-Center.h41339.Hotel-Information) > - [Club Quarters Hotel Downtown, Houston](https://www.expedia.co.uk/Houston-Hotels-Club-Quarters-Hotel-In-Houston.h1156923.Hotel-Information) > - [Hotel Van Zandt](https://www.expedia.co.uk/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > - [Crowne Plaza Houston Med Ctr-Galleria Area by IHG](https://www.expedia.co.uk/Houston-Hotels-Crowne-Plaza-Houston-River-Oaks.h28060.Hotel-Information) > - [Locale Victory Park Dallas](https://www.expedia.co.uk/Dallas-Hotels-Locale-Victory-Park-Dallas.h37198950.Hotel-Information) > - [OYO Townhouse Houston Airport North](https://www.expedia.co.uk/Houston-Hotels-IAH-45-AIRPORT-INN-SUITES.h106679149.Hotel-Information) > - [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.co.uk/Houston-Hotels-The-Laura-Hotel.h20052335.Hotel-Information) > - [Sonesta ES Suites Fort Worth Fossil Creek](https://www.expedia.co.uk/Fort-Worth-Hotels-Sonesta-ES-Suites-Fort-Worth.h41173.Hotel-Information) > - [DoubleTree by Hilton Houston Medical Center Hotel & Suites](https://www.expedia.co.uk/Houston-Hotels-Wyndham-Houston-Medical-Center-Hotel-And-Suites.h6636.Hotel-Information) > - [Crystal Palace Resort](https://www.expedia.co.uk/Port-Bolivar-Hotels-Crystal-Palace-Resort.h91441346.Hotel-Information) > - [The Reside](https://www.expedia.co.uk/Houston-Hotels-The-Reside.h22169664.Hotel-Information) > - [Sonesta ES Suites San Antonio Downtown Alamo Plaza](https://www.expedia.co.uk/San-Antonio-Hotels-Sonesta-ES-Suites-San-Antonio-Downtown.h41122.Hotel-Information) > - [Emerald Beach Hotel](https://www.expedia.co.uk/Corpus-Christi-Hotels-Emerald-Beach-Hotel.h24199.Hotel-Information) > - [Hilton Garden Inn Austin Downtown](https://www.expedia.co.uk/Austin-Hotels-Hilton-Garden-Inn-Austin-Downtown-Convention-Center.h3298.Hotel-Information) ---