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We were there in the aftermath of Harvey and the staff was so kind and helpful. The pet friendly policy really helped us out and this hotel was a true sanctuary for us while we were trying to get our family situated post hurricane.
Loved the free drinks and food at 5pm. Also hot breakfast was good. Housekeeper provided great service and made us feel like at home .
Everything was clean. We had a stove, frig, coffee maker, desk, great shower ... There was a good breakfast and a happy hour (which we missed) I also used the exercise room which was convenient- When we forgot our suit bag we called back and they were very cooperative in holding it for us.
Ken was at the front desk and we was so pleasant. The only thing we had s problem wth was the hot water for showers. My husband took 2 "cold showers". Other than that everything eas great.
My only problem was in order to get the room you have to go online onto Expedia.com, Here in Houston Tx we're dealing with Hurricane Harvey and everyone is trying to get somewhere safe with their family. And when you book your room online Expedia charge you and the Hotel charge you.
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