Ratings based on 753 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from PA

The perfect place to stay while in Houston!

Posted 01-Aug-2016
Pros: Location, cleanliness, social time, great breakfast
Cons: Nothing!
Location: Everything is within walking distance to have an enjoyable stay!
This is the second time I have stayed at this hotel, and they didn't disappoint! When needing to be at the convection center, this is a perfect location. A few blocks walk and you're there. The hotel is very clean and the staff if very professional and pleasant. I would recommend this to anyone!
5out of 5
by A verified traveller from San Pedro Sula,Honduras

The location and the overall ratng excellent

Posted 31-Jul-2016
We stay there for 7 nights and everything was excellent I only recommend that breakfast hours should be extended one more hour on week days.
5out of 5
by A verified traveller

Beautiful

Posted 16-Jul-2016
Perfect, room was a little warm and the temperature never got to what I had it set on and the jacuzzi was not working, but otherwise everything was awesome! Me and my husband really enjoyed our stay and the free drinks from 530 to 730. We never got a chance to have breakfast but I'm sure it would've been delicious even better it's complimentary which is always a bonus:) We had a great stay!
5out of 5
by A verified traveller

Posted 06-Jul-2016
good location downtown Houston, expensive only valet parking at $32.00 per night offer there are optional parking outside the hotel for $20.00 but is out open risking a break-in great room for a family of 2 and 3 kids, two double beds good size and one sofa bed. Good hotel if you want to stay downtown but it you do not have to and can stay by Galleria you will pay less for same star hotel.
4out of 5
by A verified traveller from houston

Good Location.

Posted 02-Jun-2016
Good location , breakfast and happy hour. Not very good service at the check in. Nobody cares about helping customers with luggage.
5out of 5
by Charles

This traveller left a rating score only Posted 01-Jun-2016 on Hotels
4out of 5
by Helen from Lufkin, Texas

Great stay

Posted 31-May-2016 on Hotels
This was our second stay at this Embassy Suites. We loved our room and the walk-ability of its location to many surrounding activities. The air conditioner could have worked better as the room was stuffy at times - even though we adjusted our thermostat. We would definitely stay there again.
4out of 5
by Shirley from christchurch

great facilities

Posted 27-May-2016 on Hotels
Great pool and breakfast excellent.
3out of 5
by Christopher from Louisiana

Disappointed but will try once more

Posted 26-May-2016 on Hotels
Had trouble with air twice and was not moved into another room until after midnight. Still had trouble with that air but purchased a box fan to help cool off. Staff promised me things and I didn't receive it
4out of 5
by A verified traveller

Well-appointed hotel, but weird bathrooms and food

Posted 23-May-2016 on Hotels
This is a very nice hotel, but with a few quirky drawbacks. The rooms are spacious and I always love having the separate "living/office room", bathroom, and bedroom. However, at this particular hotel, the bathroom is closed off with a pocket door. The pocket door was constantly sliding open, so if you're planning on privacy in the bathroom, don't count on it here. The rooms were very quiet even though there was a loud party or group just down the hall. I was worried I would hear them in my room, but I didn't. The breakfast buffet and evening happy hour at this location were excellent. However, I found the room service to be very unpleasant. The order was not correct when it arrived at my room. Additionally, the choice of foods on the menu are very obscure - especially the charcuterie plate. Overall, a very nice hotel, but if the above things are important to you (bathroom privacy and room service), I would look elsewhere.