Ratings based on 834 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Great location!

Posted 08-May-2017
Hotel was very clean and the location and view out of our room was awesome. Breakfast was delicious as it always is at every Embassy I've stayed in.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Boston, MA

Excellent!

Posted 28-Apr-2017
The service was excellent, including the overall facility and cleaniness...
3 out of 5
by A verified traveller from louisiana

Ok but not great

Posted 06-Apr-2017
The room was a good size (corner suite) but there was only a small fridge and questionable microwave. Bathroom sink faucet had very low water pressure. The staff had to be asked to bring things multiple times and their English was so bad they would come to the door to ask what was needed but then couldn't understand. I think you could do better for the price in the area
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staycation

Posted 04-Apr-2017
Pros: The pool area and the location.
Cons: My only complaint would be there is no room service. I wanted to order a bottle of champagne and some strawberries, but that was not possible. I cou
Location: Great restaurants and activities.
The hotel is convenient to great restaurants in downtown Houston. We had a great anniversary weekend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay close to GRB

Posted 19-Mar-2017
Friendly staff, great amenities and close walking distance to GRB.
5 out of 5
Recommended
for Everyone
by A verified traveller from Opelousas, LA

Nice Hotel!

Posted 07-Mar-2017
Within walking distance to Minute Maid Park, Toyota Crnter and George Brown Convention Center. Lots of Dining places also. Staff was friendly and very accommodating! The only reason my room rating isn't excellent, is because I thought the A/C could've worked better in the bedroom area of the suite. Would definitely book them again and highly refer to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
LOOKING FORWARD TO STAYING AGAIN IN THE NEAR FUTURE🌞
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Feb-2017
very nice hotel. I would recommend it. _______________________________________________________________________
5 out of 5
Recommended
for Families
by A verified traveller

Wonderful location in downtown

Posted 15-Feb-2017
Pros: Mid-century modern vibe, layout of the suite was helpful with a large family
Excellent breakfast, nice facililites. Needed valet,, help with bags, extra shampoo...the staff was really accommodating.
3 out of 5
by A verified traveller

Definitely not the best ES

Posted 14-Feb-2017 on Hotels
We stay at the Embassy suits often in other states -always with a good outcome,so assumed the Houston site would be a similar experience but it was not. We were with children so used the pullout couch. The rooms were hot and did not seem to cool off until well into the night. The second day we asked for towels (because despite telling the desk we had 4 ppl in a room we were only given 2) which did not arrive for hours after we called. We were gone the entire day and upon returning to the hotel that evening, came upon an uncleaned, untouched room even though we specifically asked the housekeeper for room service before leaving and even had our room number taken down at the front desk "to be sure it's cleaned" what the lobbyist's claim. (we did so because the towel incident made us feel as though there was no follow through in management). The breakfast as usu all was excellent and the Valet (although $32+ a night to park) was great and one in particular went above and beyond in an incident when asked for help. We were overall not thrilled about the stay,it wasn't close to comparable to the other ES where we typically stay although the breakfast, as always was great.