Review: Showers had super high water pressure (good and bad thing haha). The door is hard to open to get into the room because it backs right up to a bed so a bit awkward. But overall, great experience, very social hostel, helpful staff. Super close to Borough Market which is a must. It was sort of loud at night just because the city is noisy. , by Eliza
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Review: Absolutely lovely hotel, and lovely staff. Great facilities and extremely clean. Would definitely stay again!, by Ross, 4 November 2026, rated 10/10 Excellent
Review: This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do., by Pauline, 11 February 2024, rated 10/10 Excellent
Review: We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking. Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower. Complimentary bottled water and tea and coffee available with a kettle., by Flynn, 2 December 2024, rated 10/10 Excellent
Review: Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering., by miam8i, 18 September 2015, rated 10/10 Excellent
Review: Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend., by Deirdre, 7 July 2025, rated 10/10 Excellent
Review: Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!, by Sassy, 20 December 2016, rated 10/10 Excellent
Review: Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk., by Catherine, 10 July 2023, rated 10/10 Excellent
Review: Property was very clean and easily accessible by public transport. Great location and friendly staff., by Abhijeet, 11 March 2024, rated 10/10 Excellent
Review: Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position., by Paul, 16 June 2025, rated 10/10 Excellent
Review: Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office. Big clean room and great food and drink options, by Adam, 30 October 2026, rated 10/10 Excellent
Review: A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend., by Nigel, 24 August 2019, rated 10/10 Excellent
Review: We would definitely stay again. Room was very well equipped & spacious. Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on..., by fiona, 13 November 2023, rated 10/10 Excellent
Review: After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!, by Mary, 24 August 2017, rated 10/10 Excellent