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Reviews of Bastion Hotel Schiphol Hoofddorp

3 out of 5
Bastion Hotel Schiphol Hoofddorp
Adrianahoeve 8, Hoofddorp

Reviews

7.4

Good

Rating 10 - Excellent. 212 out of 1001 reviews" "
Rating 8 - Good. 430 out of 1001 reviews" "
Rating 6 - Okay. 238 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Janice

Travelled with group
Disliked: Cleanliness, staff & service
The corridor dirty had not been vacuumed. Tried to have dinner in restaurant, they did not communicate that they did not receive food order, the service was shocking. Waited long time to even get a drink, eventually managed to place our food order, told no potato or chips, we then agreed on salad replacement. After about 1 & half hours managed to get our chicken wings started which was over cooked and dry. Waited so long for our mains only to eventually after 3 hours in restaurant be told they have no food on main menu only soup. Have just never experienced anything so poor, Words cannot describe the horror experience. After 4 hours in restaurant managed to only have 3 dried chicken wings & bowl of soup with roll. If they communicated from the start they did not have food we could have gone somewhere else at 18.00, but 22.00 too late as had no transport to try get somewhere else to get food. Service and communication was shocking. Worst hotel experience ever, unfortunately cannot recommend them to anyone
Stayed 1 night in Apr 2024

8/10 Good

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were overall comfortable here. It was fine for a 1 night stay.
Stayed 1 night in Apr 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, responsive staff, handy location. Sometimes hard to sleep at night due to noise from other patrons. Hotel has a bar which is open till 1am, so you get guests noisily heading to their rooms late at night, also the fire doors in the corridor close very noisily.
Stayed 8 nights in Mar 2024

8/10 Good

Roxana Maritza

Stayed 1 night in Mar 2024

2/10 Terrible

Mansha Sohail, Mississauga

Stayed 1 night in Mar 2024

10/10 Excellent

Ridvan Behnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay...
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport, inexpensive
An overnight stay caused by a cancelled flight. The Bastion was close and a very good price for what it offers. The service was superior because the shuttle driver drove us to the sister hotel (there are two Bastions) as a favor, going off of his route.
Stayed 1 night in Jan 2024

4/10 Poor

Joseph

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not good for couples as they only do single beds also right next to a fire station. About an hour transport to central
Stayed 3 nights in Dec 2023

10/10 Excellent

Lovindu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and Hotel facilities were splendid. One small downside was the sounds in the corridor can be heard from the room even when it is locked.
Stayed 2 nights in Dec 2023

8/10 Good

Silviu

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great airport shuttle every 5-15 mins. Property itself could use some renovation but the shuttle service is very reliable.
Stayed 1 night in Nov 2023

10/10 Excellent

Rose Ann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean compact modern rooms.
Stayed 2 nights in Nov 2023

2/10 Terrible

Lina

Stayed 1 night in Oct 2023

8/10 Good

ALAN

Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice lobby and bar.
Stayed 1 night in Oct 2023

8/10 Good

S

Travelled with group
Liked: Cleanliness, room comfort
Clean b&b
Clean rooms combined with a good continental breakfast
Stayed 2 nights in Oct 2023

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Bastion prior to our flight from Schipol. The room was nice and the location felt almost rural. It was very relaxing and the breakfast buffet was good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jerry

Stayed 1 night in Sep 2023

6/10 Okay

Ashish

Liked: Cleanliness, staff & service
Safe, quiet, clean and friendly staff. The room, however, had a safe that was jammed and could not work. The hotel should have a direct transfer from the airport instead of having to change at the other Bastion hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

Michael, St. Albert

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Amsterdam
The service and staff were very friendly. Attentive and were able to transport us everyone we asked. Very nice food. And great personalities :)
Stayed 2 nights in Sep 2023

4/10 Poor

Henriette

Travelled with partner
Liked: Staff & service
The room was so small the badroom the door to take a douch was lose badroom toilet space so small And paying soo much. This never again. In october I stay in Bastion Best Western I love it.
Stayed 1 night in Aug 2023

2/10 Terrible

jaehee

Stayed 1 night in Jun 2023

6/10 Okay

Gary

Expensive and breakfast was too basic
Stayed 1 night in Jun 2023

6/10 Okay

job

Stayed 6 nights in May 2023

6/10 Okay

Maher

Liked: Staff & service
It was ok for a short stay near Amsterdam, parking lots were always available, overall the cleanliness could be improved
Stayed 2 nights in May 2023

8/10 Good

STEPHANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Elly

Travelled with partner
The shower was way too small If you dropped your soap you coundnt bend down to pick it up
Stayed 1 night in Apr 2023

6/10 Okay

Lily

Travelled with partner
Disliked: Amenities
The bathroom door is translucent so you can see everything that the person inside is doing - no privacy at all! This is the same at every Bastion Hotel. There was a nespresso machine but only 2 capsules provided. Airport shuttle was very unreliable. We waited 45 min (9:00-9:45am) for the shuttle to turn up. Good size car park. It was an ok stay.
Stayed 2 nights in Apr 2023

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Small room beds and bathroom. Hair found on sheets. Not a good value for what was there
Stayed 2 nights in Apr 2023

6/10 Okay

Ogwa

Travelled with group
The property was,ok just nothing unique about it. No personal touch. The guycwe met at thecreceptìn was a bit mean
Stayed 2 nights in Dec 2022

2/10 Terrible

chris

Stayed 1 night in Dec 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Smaranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern look, restaurant, convenient shuttle to the airport.
Stayed 1 night in Nov 2022

8/10 Good

Faris

Liked: Cleanliness, staff & service, amenities
Good customer service Shuttle to airport was very good Clean and tidy airport hotel
Stayed 1 night in Oct 2022

8/10 Good

Clara

Stayed 1 night in Sep 2022

4/10 Poor

sangaren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
remaining away with this hotel
Very unpleasant stay. The room was not clean at all. The bathroom is dark and no bath towels and other basics facilities. When I complain with the guy about the dust in the room , he just said that same has been cleaned in morning and nothing can be done. It’s do not seem to be very secured. A lady was complaining at the reception on Sunday that someone entered her room at night. This is not a recommended hotel at all.
Stayed 2 nights in Sep 2022

6/10 Okay

rajat

Travelled with family and small children
Liked: Cleanliness, staff & service
Bathrooms are too small, there is no double bed just 2 single beds.
Stayed 1 night in Aug 2022

8/10 Good

Clarisa

Stayed 5 nights in Aug 2022

10/10 Excellent

Artgo

Stayed 1 night in Aug 2022

4/10 Poor

suzan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No lights in the bathroom very little light Noisy The hall to the rooms smells very bad
Stayed 3 nights in Jul 2022

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
Exactly what we needed for a couple of nights away. Clean, well kept and great location.
Stayed 2 nights in Jul 2022

2/10 Terrible

Thomas

Travelled with family and small children
Disliked: Cleanliness
Very disappointing with the hotel the rooms too much dust transportation I even have to pay for my own taxi from the hotel to the airport will not recommend to anyone with kids very poor service 😢
Stayed 4 nights in Jul 2022

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Would stay again.
Stayed 1 night in Jun 2022

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Jun 2022

8/10 Good

kevin

Stayed 1 night in Apr 2022

8/10 Good

On Ki

Stayed 1 night in Jan 2022

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The property location was nice, there was little to no hospitality
Stayed 6 nights in Dec 2021

8/10 Good

Fernando Abel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Xavier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner service on Sunday 6th unprofessional
Stayed 2 nights in Sep 2021

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a night stay!
Stayed 1 night in Sep 2020