Hoi An Ancient Town Holidays from £1,999

The staff was very welcoming and gracious. They prepared a special surprise for us as we were celebrating our anniversary weekend there. The breakfast buffet was sumptuous and the rooftop pool had a great view. We will return to Parosand when we visit Da Nang again.

Polite and attentive staff Breakfast was plentiful and fresh Property overall was clean and tidy Safe location

Staff was really nice and helpful particularly bellboys. Front desk receptionists were young. I feel like they are just internships based on how they handled guests and when inquiries are made. Room was tiny, a tiny sink placed in the middle of the room will make your room all wet when you use the sink. There is no room for you to put your toiletries around the sink. They put a tiny table on the floor next to the sink which is less than efficient. Open shower that makes the whole shower and toilet wet when you take a shower so your toilet and floor will be wet which will make your feet wet when you use the toilet after shower. It will stay wet until you wipe the floor which you only get limited towels to dry the floor. Room floor is terribly dirty. The wood floor is dark, which you cant see well, but your feel will get so dirty walking around. Hallways are dark full of mosquitoes. Main lobby is small with full of tripping hazards. They place a lot of electrical plugs on the floor which stayed popped up. One of my family members tripped and was bleeding pretty bad from one of the outlets. The entrance is on a massive staircase which does not have accessibility for the disabled guests unless you pushed the wheelchair around the corner down a every steep ramp to get to the hotel basement to use the elevator to get up to the lobby. It is extremely inconvenient. This hotel is next to a massive building that’s being built blocking the entire ocean front view.

Staff are very accommodating.

I first experienced this hotel four months ago and loved it so much that I just had to come back! Between the perfect location, the views, the spacious rooms, and the amazing staff, it has completely won me over. I’ve stayed at several properties along Beach Road over the past two years, and though they were all nice, this one is definitely my absolute favorite. My room (1108) was incredibly bright, spacious, and featured a wraparound balcony with a jaw-dropping 180-degree view. The team here is exceptional—so warm and genuinely friendly. The pool is also top-tier and kept completely spotless. Another massive highlight is the breakfast, which features a fantastic, large selection of food and a wonderful live cooking station where you can get fresh fried eggs or omelets made to order. If I had to suggest any tiny tweaks, a dedicated bar area would be a wonderful addition to the lovely afternoon lobby tea. Also, adding non-slip bath mats in the showers and tubs would be a helpful safety touch, as the tiles get very slippery with soap. It’s a minor detail, but it would make an already perfect stay even safer. I can't wait to return!