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Reviews of Fosshotel Vatnajokull

3 out of 5
Fosshotel Vatnajokull
Lindarbakki, Hofn

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 612 reviews" "
Rating 8 - Good. 182 out of 612 reviews" "
Rating 6 - Okay. 37 out of 612 reviews" "
Rating 4 - Poor. 24 out of 612 reviews" "
Rating 2 - Terrible. 19 out of 612 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Adma

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gisli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Friendly staff! Nice rooms.
Stayed 1 night in Mar 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
The setting is ideal, it's such a great place to escape. The bar/lounge area is the best place to enjoy sunset with a cocktail (happy hour is 6-7 every day). The breakfast was great, the dinner was shockingly delicious. The room could use an update (our bench was broken but we didn't care enough to say anything about it while we were there so that's on us) but also has everything you need. Would stay here again!
Stayed 2 nights in Feb 2024
Response from Ionut , Reception manager. on 29 Feb 2024
Dear Kristen,Thank you for taking the time to give us a feedback. We are happy to hear that you enjoyed your stay with us and are sorry to hear of your experience with the bench. Upon checking it by our maintenance team, the issue was fixed. We hope this did not take much from your holiday and that you had a wonderful time in Iceland.

10/10 Excellent

Jorge

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, the hotel is quite elegant, clean and the bartender was awesome with the margaritas!!
Stayed 1 night in Nov 2023
Response from Ionut , Reception manager. on 30 Nov 2023
Dear Jorge,Thank you for the review. We are happy to hear that you thoroughly enjoyed your stay with us! We hope you had a wonderful time in Iceland.

10/10 Excellent

Mom, Gainesville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the "remote" location and view of the glacier. Staff was wonderful. Great stop along the Ring Road at a good stopping point if you're starting a drive from Akureyri.
Stayed 1 night in Nov 2023
Response from Ionut , Reception manager. on 15 Nov 2023
Dear Guest,Thank you for the review. We are happy to hear that you thoroughly enjoyed your stay with us! We hope you had a wonderful time in Iceland.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing hotel! The setting is excellent overlooking the glaciers, and the restaurant/bar area have a nice feel to them. Food was good also and staff were very helpful
Stayed 1 night in Oct 2023

4/10 Poor

Tarren

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great restaurant. Would stay here again. We saw the northern lights right out front which made our stay very memorable.
Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice deck in the back to wait for Northern Lights ( we saw them) Very modern and comfortable atmosphere
Stayed 2 nights in Oct 2023
Response from Ionut , Reception manager. on 6 Oct 2023
Dear Guest,Thank you for the review. We are happy to hear that you enjoyed your stay with us and had seen Northern Lights. We hope you had a great time in Iceland.

6/10 Okay

gareth

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed one night. The property was clearly given a superficial update: the lobby, facade, dining area, but everything beyond that was very dated and worn out. The brown carpet in the hallways was very worn, the room and bathroom finishes were outdated and not in the best of shape. If you are a side sleeper I might skip this hotel as the beds are incredibly firm. The shower in our room did not drain and the walls were paper thin, everything downstairs and the room next door could be heard. Breakfast was good. The only appeal of this property is the view from the dining room.
Stayed 1 night in Oct 2023
Response from Ionut , Reception manager. on 5 Oct 2023
Dear Gareth, Thank you for taking the time to share your feedback about your recent stay with us. We truly value all comments from our guests, as they help us identify areas for improvement and enhance the overall experience for future guests.We apologize that your stay fell short of expectations. Your comfort is of the utmost importance to us, and we regret to hear that the room did not meet your standards. We hope this did not take much from your holiday and that you had a wonderful time in Iceland.

10/10 Excellent

Hemang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but mattress was terrible! They do offer mattress pads
Stayed 1 night in Sep 2023
Response from Ionut , Reception manager. on 6 Oct 2023
Dear James,Thank you for the review. We are very sorry to hear of your experience with the mattress. Indeed, we are providing a mattress topper as it is advertised on the bed side in each room.We hope this did not take much from your holiday and that you had a wonderful time in Iceland.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well managed, nice staff, comfortable bed, nice views.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and courteous, great views and relative location to Vik but dissatisfied with the room condition for the price point.
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Stayed 2 nights in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Travelled with group
Liked: Amenities
500 euro a day there should be coffee in lobby and breakfast included
Stayed 2 nights in Sep 2023

10/10 Excellent

melanie

Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Stayed 1 night in Sep 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Sep 2023

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here!
Stayed 1 night in Sep 2023

2/10 Terrible

Bruce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lied to me about a payment saying I would not be charged. But I did get charged double the amount . I would not trust this hotel chain. Also rooms were very hot with no air conditioning. And only a tiny window to open .I was very disappointed in my stay here. Look elsewhere
Response from Ionut , Reception manager. on 7 Sept 2023
Dear Bruce,Thank you for staying with us at Fosshotel Vatnajokull and for taking time to write a review. Yet again, we would like to express our sincere apologize if any misleading information came from our side. As we have explained in our communication, no double charge took place. One of your reservations was no show and terms and conditions applied. We hope this did not take much from your holiday and that you had a wonderful time in Iceland.

10/10 Excellent

Vibhuti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foss hotel is always beautifully located so can’t complain on the view and the locations. The hotel was truly fabulous!
Stayed 1 night in Sep 2023
Response from Ionut , Reception manager. on 7 Sept 2023
Dear Vibhuti, Thank you for the review. We are happy to hear that you thoroughly enjoyed your stay with us! We hope you had a wonderful time in Iceland.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Modern. Clean. Good breakfast.
Stayed 1 night in Aug 2023
Response from Ionut , Reception manager. on 5 Sept 2023
Dear Sharon,Thank you for taking the time to give us a feedback. We are happy to hear that you enjoyed your stay with us. We hope you had a great time in Iceland.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This is a hotel just off the ring road a little distance away from Höfn, the hotel itself was nice in a quiet location and a good place as a stopover. Rooms were spacious and comfortable … although very expensive for one night with no breakfast included
Stayed 1 night in Aug 2023
Response from Ionut , Reception manager. on 10 Aug 2023
Dear Guest,Thank you for the review. We are happy to hear that you enjoyed your stay with us. We hope you had a great time in Iceland.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fosshotel Vatnajokull is a nice property with spacious rooms which includes amenities in the rooms ( lotion, makeup remover, facial tissues, sewing kit, shower cap, plenty of scrumptious teas). We thoroughly enjoyed our stay and was happy to be there two nights. The restaurant served delicious food.
Stayed 2 nights in Jul 2023
Response from Ionut , Reception manager. on 10 Aug 2023
Dear Brenda,Thank you for the review. We are happy to hear that you thoroughly enjoyed your stay with us! We hope you had a wonderful time in Iceland.

10/10 Excellent

Barbara

Liked: Cleanliness, amenities
Beautiful setting with gracious staff
Stayed 1 night in Jul 2023
Response from Ionut , Reception manager. on 31 Jul 2023
Dear Barbara,Thank you for the review. We are happy to hear that you enjoyed your stay with us and that our staff made you feel welcome and comfortable during the stay.You are always welcome to stay with us again! Best regards, Ionut, Reception manager.

8/10 Good

Vladimir

Stayed 1 night in Jul 2023

10/10 Excellent

DANIELA, MIAMI SHORES

Liked: Cleanliness, staff & service, property conditions & facilities
Lorenzo is a rock star. Thanks for everything. Just reach out to him if you need any guidance during your stay in the area. The hotel is only 10 min from Hofn. Surrounded by amazing views, you can even see the glaciers from your room. Rooms are very confortable and super clean
Stayed 2 nights in Jul 2023
Response from Ionut , Reception manager. on 25 Jul 2023
Dear Daniela, Thank you for the review. We are happy to hear that you enjoyed your stay with us and that our staff made you feel welcomed and comfortable during the stay.You are always welcome to stay with us again!

6/10 Okay

Christophe

Travelled with family
Liked: Cleanliness, staff & service
Nice small hotel. Not a lot of option around. Small room. Poor wifi.
Stayed 1 night in Jul 2023
Response from Ionut , Reception manager. on 20 Jul 2023
Dear Guest,Thank you for taking the time to give us a feedback and bringing to our attention both positive and negative parts of your stay.It helps us to further improve the service and amenities. We are sorry that the stay did not live up all your expectations. We hope this did not take much from your holiday and that you had a wonderful time in Iceland.

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast included, clean and comfortable room. Did get quite warm but it was manageable. Beautiful surrounding scenery, about a 10 min drive into town. Staff was incredible helpful, went over and above and were super pleasant.
Response from Ionut , Reception manager. on 20 Jul 2023
Dear Stephanie, Thank you for taking time to write a review. We are happy to hear that you enjoyed your stay with us and that our staff aligned with the standards we set.You are always welcome to stay with us again!

2/10 Terrible

Shakari, Briarcliff

Liked: Cleanliness
This has to be the worst hotel in all of Iceland. The only one I have come across without blackout shades. I should've taken photos. Window curtains were installed 8 inches away from the window frame and brackets too close to the window edge so alas when you attempted to close them, the room was still fully bright. Such a shame. And completely ridiculous. After spending 400 plus I shouldn't have to wear an eye mask. I won't be recommending this property to anyone.
Response from Ionut , Reception manager. on 11 Jul 2023
Dear Guest,Thank you for taking time to write a feedback.We genuinely apologize for any inconvenience which occurred during your stay.Please know that we take such matters very seriously, as the comfort and well-being of our guests are of utmost importance to us.We hope this did not take much from your holiday and that you had a wonderful time in Iceland.

6/10 Okay

Anand, Barrington

Stayed 1 night in Jul 2023

8/10 Good

Cyndi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very warm in the afternoon and it’s hard to cool off when you can’t open the window because of bugs outside. Otherwise it was clean and the breakfast was decent. Beds were okay.
Stayed 1 night in Jun 2023
Response from Ionut Lacatusu , Reception manager. on 28 Jun 2023
Dear guest,Thank you for the feedback. We are very sorry to hear of your experience regarding room temperature. We hope this did not take much from your holiday and that you had a wonderful time in Iceland.

10/10 Excellent

Andrea

Stayed 1 night in Jun 2023

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room, great bed and nice bathroom. It is unfortunate that the experience was ruined by the receptionist who is the only rude and unfriendly person that we have encountered during our whole week in Iceland.
Stayed 1 night in Jun 2023
Response from Ionut , Reception manager. on 28 Jun 2023
Dear Daniel,Thank you for staying with us at Fosshotel Vatnajokull and we genuinely apologize for any inconvenience occurred during your stay.As we aim to deliver exceptional guest experience, bringing up to our attention any inappropriate attitude of our staff will help us to achieve this goal. It will be subject of a internal verification to find out if the standard procedures were followed.Once again, we apologize for any inconvenience caused and hope that you will give us another opportunity to demonstrate the exceptional service we are known for.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for exploring the East side of Iceland as long as you had a car. There is not anything in walking distance so a car is a must. The bar and restaurant were very good, they did have good variety of foods including vegan options. Beautiful views from lobby area.
Stayed 2 nights in May 2023

8/10 Good

Vijay, CARMEL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice property and friendly professional staff. Rooms ok but closet shower not ideal. Hallway and stair carpets need replacing. Overall a good stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023

10/10 Excellent

Joel

Stayed 1 night in May 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, quiet and had easy parking.
Stayed 2 nights in May 2023

10/10 Excellent

William, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Geoffrey R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FossHotel provides a reliably excellent product and good value. The hotel is coolly modern. Rooms are spacious and well-designed. It is a very pleasant stay for a transient sojourn.
Stayed 1 night in Apr 2023
Response from Ionut , Reception manager. on 9 May 2023
Dear Goeffrey,Thank you for taking time to write a review.We are happy to hear that you enjoyed your stay with us. You are always welcome to stay with us again!

10/10 Excellent

Pamela, Harrisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet clean room. Close to Hofn for dining.
Stayed 1 night in Apr 2023
Response from Ionut , Reception manager. on 9 May 2023
Dear Pamela,Thank you for the review. We are happy to hear that you enjoyed your stay with us. We hope you had a great time in Iceland.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 1 night in Apr 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Excellent find! This property is close to the glacier and other scenic sites which is very convenient! The room is very nice and we like this accommodation!
Stayed 1 night in Apr 2023
Response from Ionut , Reception manager. on 14 Apr 2023
Dear Jan,Thank you for the review. We are happy to hear that you enjoyed your stay with us. We hope you had a great time in Iceland.