Search Guest Houses in Hoar Cross

"The furniture was faded and old the carpets were worn and dirty with stains my mattress had been used so much there was a channel in the middle so did not sleep well Paintwork was chipped everywhere Car park was covered in rubbish and dirty broken glass in doors felt really unsafe would never stay again and want my money back pkease"

"Room was super clean, comfy bed and pillows, great powerful shower,"

"good and what it said on the tin"

"Pool area was dirty as well as the changing rooms. The decor needs modernising and updating. Food was good but took time to come through. They ran out of beer and products. Like Stella and Southern Comfort. Staff friendly enough. Not worth the price paid overall "

"Staff were all friendly and helpful and felt they were able to speak to you without being hurried. Breakfast was excellent and the one evening meal we had was too."

"Excellent great hotel will stay again"

"Clean room highly recommend the club rooms. Food and service were very good too"

"Great breakfasts. Gluten free as well"

"Derby Mickleover Hotel has wonderful friendly, helpful and professional staff who offer a warm welcome and constant, friendly enthusiasm to enable one's stay to be a good experience. However their refreshing professionalism and warm manner, is marred by a hotel that has seen grander times. Everywhere, the hotel is looking a bit tired and is in definite need of some investment to its interior and facilities. I have stayed here frequently due to its location, convenience and lovely staff but these professionals deserve a hotel that is current in its fresh interiors and facilities. I have had to call for house keeping or maintenance to assist in rooms I have been booked into, due to malfunctioning facilities or because I have found unacceptable large areas of black mould growing on bathroom ceilings for example. I have stayed in a lot of this hotel's rooms and in all price ranges. It is disappointing to see and stay at such a hotel with enormous potential; when a lick of fresh paint or replacement of tired facilities or a more rigorous upkeep of rooms with investment, enabling staff to not only perform day to day house keeping but more deep cleaning. Proper investment to provide updating and thorough maintenance of the wider hotel picture and infrastructure, would once again allow this hotel to shine as a luxury hotel if character. Come on Best Western! "